# Page 5 | Textmagic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Textmagic the right SMS Marketing solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147342/TextMagic/reviews --- Textmagic 4.6 (260) [View alternatives](https://www.capterra.com/p/147342/TextMagic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Textmagic ## Showing most helpful reviews Showing 101-125 of 260 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager - Mobile Strategy Telecommunications Used the software for: Less than 6 months ### "A complete package for SMS marketing" November 29, 2018 4.0 It has made the SMS marketing service easy and handy for my organisation. Pros From sending timely notifications to conducting a mass promotion Textmagic is all you need for your SMS needs. It has a very user friendly interface that helps to push text messages to client, customer or employee on time everytime. Cons It requires a notification service that would inform about the failed deliveries which would further be helpful in eliminating those numbers while conducting another SMS blast Review Source Response from TextMagic November 30, 2018 Thank you for taking the time to submit a review! We highly value our customers and their feedback. Our auto-unsubscribe feature allows you to make sure that your messages to a certain contact will be rejected after a specific number of failed attempts. To set this up, please do the following: - Go to your Unsubscribers list: https://my.textmagic.com/online/contacts/list/unsubscribers - Click 'Settings' - In the Auto-Recharge field, select 'enabled' - From there, choose after how many failed SMS attempts the number will be unsubscribed automatically - Click 'Save' Should you have any further questions, please contact support@textmagic.com. CF Cătălin F. software engineer Internet Used the software for: 2+ years ### "It just works" February 14, 2019 5.0 I use TextMagic to send out notifications when a website goes down. It's dependable and easy to use. Pros All I needed was a system that allows me to send a text message by composing a URL (including a phone number and a password). TextMagic does just that and does it well. Cons Nothing comes to mind! Moneywise, there is always room for improvement, but I use the system rarely enough that it doesn't add up to much. Review Source NB Noah B. Broker Financial Services Used the software for: 6-12 months ### "Text magic is Fantastic" January 13, 2023 5.0 Fantastic Pros User friendly, love the email prompts when a text is received Cons It cant receive images or files. Will be using emails and texts separately which clients can find annoying. Review Source DB Daniel B. Procurement - Technical Support Information Technology and Services Used the software for: 2+ years ### "Un-Reliable" March 6, 2023 1.0 Poor Pros Easy to use interface, creating and managing user accounts was simple. Cons SMS messages consistently fail or take several days to be delivered, despite showing as delivered in system logs. There is no New Zealand Shared number to use. Review Source Response from TextMagic March 9, 2023 Thank you for your review. Due to local carrier restrictions, which are beyond our control, we offer a limited service in New Zealand. NZ mobile carriers will not provide us with reliable handset delivery receipts or local numbers for two-way messaging. If you find TextMagic to be unsuitable for your needs, please contact us and we will gladly refund your unused balance. MW Matt W. Director Retail Used the software for: 2+ years ### "Very easy to use" February 27, 2023 5.0 Pros It enables me to contact my customers in a professional manner, with my business name at the top of each text, and for a very small financial outlay. Cons There are no features that I don't like. Review Source BH BRETT H. business delovopment Automotive Used the software for: 1-2 years ### "THIS IS VERY GOOD PRODUCT TO USE" January 26, 2017 5.0 THEY HAVE FIXED ALL MY ISSUES IN TIMEY MATTER AND THEIR WERE VERY FEW ISSUES I HAVE OVER 2 YEARS OF USEING THEIR PRODUCT, MOST ISSUES WERE SOMETHING I DID ANYWAYS SO THE PRODUCT IS VERY WELL RUNNING . WHAT I LOVE ABOUT THIS PRODUCT IS YOU CAN SEND MASS BULK TEXT FOR YOUR CUSTOMER BASE, IT IS VERY EASY TO USE AND I LOVE HOW IF YOUR COMPUTER FREEZER UP AND YOU HAVE RESTART IT AND WHEN YOU RELOAD TEXT MAGIC IT WILL SAVE ALL YOUR CURRENT PROGESS SO YOU WONT USE ANYTHING, THEY ALLWAYS HAVE FEATURE CALLED TEXT FORWARD TO CALL TO WERE IF SOMEONE WANTS TO CALL YOU , YOU CAN FORWARD IT TO YOUR CELL WITHOUT THEM KNOWING YOUR PERSONAL CELL NUMBER.. AWSOME PRODUCT Pros that text magic keeps it up to date and they keep on updateing it for better use i love it Review Source OK Orby K. quality director Insurance Used the software for: 1-2 years ### "Text magic helps my golf game " February 20, 2023 5.0 It’s helped me automate my job. Pros Easy to use. Responsive customer support. Cons No problems at this point so no comments here. Review Source Gaynor D. HR & Payroll Medical Devices Used the software for: Less than 6 months ### "Great for the price with no contractual obligations " April 28, 2020 4.0 Wanted a way to keep in touch with staff on a daily basis during the pandemic and this worked perfectly using the survey option for daily availability options. May not be what it was designed for but works perfectly. Definitely a tool we will keep using long after this crisis is over to keep in touch with staff and for surveys. Pros Easy to set up and start using both as a straight SMS service and as a survey for daily availability options. Cons Main downside was the inability to set up recurring surveys - would have been even easier if we could have scheduled the survey to run for multiple days. Review Source RL Roisin L. Hospitality Used the software for: 2+ years ### "Bookings made easy" July 6, 2016 5.0 Even though we only have five guest rooms, it's great to receive a text to tell us about each booking. We often use these texts when we're updating our calendar, because we can see in an instant every booking that's been made, most recent first. Pros Simple and uncomplicated Cons Nothing Review Source JG Justin G. Owner Consumer Services Used the software for: 1-2 years ### "TextMagic has changed the way we do business. It is so much easier to get in touch with our clients." January 18, 2018 5.0 This product has saved me both time and money. And as we all know time is money, the reality is it has saved me money. Pros The best thing about TextMagic is its ease of use. Simply enter the phone number you wish to text and type out a message. Then the messages show up in a chat format making keeping in touch with clients a breeze. This has saved us hours of time on the phone. It is also nice to have preset forms to quickly enter saving even more time. Cons I guess one feature I wish it had was a desktop format we could just open without needing to keep an internet page open. Review Source CS Chris S. Partner Law Practice Used the software for: 2+ years ### "Easy integration with standard email software" June 10, 2019 5.0 This is useful to remind clients of appointments and to contact clients when their phone is engaged or out of reach. I prefer this to leaving voicemail messages because I can keep a record of the client contact and what was said. I confess personally I will check sms messages quicker than voicemail myself! Pros Very easy to set up and use for all our staff with emails under our business domain. Works without needing any input from IT support team. Took me about 15 minutes to set up. Now we can send and receive sms message from our individual email accounts. Cons nothing - the form here did not allow me to leave it blank! Review Source AA Anna A. Associate professor Used the software for: 2+ years ### "The customer support is very helpful and always answers within 24 hours. They have helped us a lot." May 23, 2018 3.0 Pros I like the history and sender settings. The functionality have improved during the years. Especially important for us has been the increased number of local/country specific shared numbers for two-way communication. Cons The functions are not working intuitively. My collaborators have had difficulties is buying credits, setting up the sender settings. There might be too many options wisible. Review Source MK Marisol K. Director Hospitality Used the software for: 6-12 months ### "Excellent SMS Reminder Product" February 6, 2023 5.0 We use TextMagic everyday to remind our contractors of their shifts. It works perfectly for us and stops any cleans being missed. The contractors also enjoy being remindered where they are going each day. Pros Ease of use with many features to suit your needs. Cons We like all the features. There is nothing that we need to add. Review Source KT Kerri T. Community Relations Director Hospitality Used the software for: 6-12 months ### "I love the ease of this product" March 7, 2024 5.0 Pros I type much faster on my computer than I do my phone, so this is the perfect app for my needs. Cons There isn't anything I don't like about this product. Review Source AD Alan D. Business Owner Internet Used the software for: 2+ years ### "An invaluable bisiness tool" June 23, 2019 5.0 Pros It enables us to receive and respond to text messages on our office network thus integrating our customer communications. Cons Nothing. It does what we need thanks and is very easy to use. Review Source DM Dimitar M. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "TextMagic is the easiest way to manage your SMS messages - one or thousand(s)." October 15, 2016 5.0 We have excellent experience with TextMagic service so far. It's very easy to use, both manually and as integrated part of our website. Price is reasonable and the support is always ready to help you. We strongly recommend them! Review Source Peter G. IT Manager Religious Institutions Used the software for: 2+ years ### "Great for texting with your customers and leads" December 2, 2021 5.0 Pros I like that I can easily send text messages to my customers. I also like that I can customize the messages I want to send and schedule them in advance. The customer service is great and I am able to reach someone quickly. Cons I wish the UI was more updated or renovated. But the team behind TextMagic is great so I'm sure they'll be rolling out an updated dashboard soon. Review Source PS Pat S. Office Manager Consumer Services Used the software for: 2+ years ### "Great alternative communications" February 25, 2019 5.0 Pros The customers I can't get by calling - I can get by texting. Cons I suppose I could complain about it not being free, but that would be silly. Review Source SD Shiv D. Manager Automotive Used the software for: 1-2 years ### "Awesome" July 3, 2017 5.0 Easy way of sending out communications to certain suppliers with them knowing who exactly its from and also sending our details to customers Pros Very easy to use, impresses customers when they receive the text messages. Easy to store contacts and seperate into groups. Also really like being able to save templates to save time when sending similar texts to multiple contacts Cons It comes at a cost to setup a reply service where you can communicate with customers, would be great to be able to receive responses for free or within the credits Review Source Response from TextMagic July 3, 2017 Thank you for your feedback. I would like to let you know that incoming messages are always free for you. You are sending messages from a sender ID (your business name), and this is why no one is able to reply to you. If you need a two-way SMS service, you should send messages from our shared or dedicated number. I recommend you to contact our support line, if you have any questions. KH Kevin H. Owner Consumer Services Used the software for: 2+ years ### "Fantastic" June 11, 2019 5.0 Brilliant. Pros Cloud based system allows us as from anywhere. Cons Would like to link video as customers would love it. Review Source KB Kayla B. Admissions Advisor Used the software for: 6-12 months ### "I have used other texting software, but this was by far the easiest to learn. " May 31, 2017 5.0 Increases the number of people I can contact in less time. Pros I love how simple it is to import contacts and make lists for every category I need. I also love the ability to set up a text to be sent automatically on a day that you may not be in the office. The ability to make templates saves so much time too! Overall, I love this product and can't imagine one beating it. Cons The only thing I do not like is that it sends the texts in multiple text messages. I wish there was a way to increase the number of characters in one text. Sometimes when the receiver gets the message, it is out of order and can be hard to read. Review Source LOO Lucy Oloumi O. Specialist one to one study skills tutor Education Management Used the software for: 1-2 years ### "textmagic sending appointment reminders" March 6, 2019 5.0 too many clicks back and forwards to list and compose and schedule Pros I like the fact that my clients can respond Cons some of the features are a bit clunky I have a list of clients who I message every week and I feel that the service could be slicker in managing this type of use. Review Source DD Didier D. CTO Education Management Used the software for: 2+ years ### "Easy to set up, easy to use, friendly interface" August 24, 2017 5.0 better customer service with very little investment in time, resources and money Pros It is an intuitive solution, the interface is user friendly. It was easy to implement into our custom CRM. It is a cost effective solution because it is realiable and demand very little attention once it is set up. Review Source GW Gavin W. Founder Used the software for: 2+ years ### "Very good service from TextMagic" July 3, 2018 5.0 Pros We've been using TextMagic for a few years now, always working, never had any issues. Very reliable. Dashboard is good and easy to understand. Cons They don't have the best SMS prices in the marketplace BUT it is a very reliable service. No ther issues to mention really. Review Source VR Verified Reviewer CCO Entertainment Used the software for: Less than 6 months ### "Please add whatsapp" February 18, 2024 4.0 Pros This is a much much more fairly priced tool than other similar tools, especially for smaller businesses who might not want to or need to send 10,000 texts a day. Cons Please develop the whatsapp integration! People are so much more forgiving of business reach outs, even warm calls, when it's in whatsapp and they're not mistaking it for a text from their mom or whatever. Review Source Similar Products Featured ## Related categories [SMS Survey](https://www.capterra.com/sms-survey-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.