# Page 7 | Textmagic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Textmagic the right SMS Marketing solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147342/TextMagic/reviews --- Textmagic 4.6 (260) [View alternatives](https://www.capterra.com/p/147342/TextMagic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Textmagic ## Showing most helpful reviews Showing 151-175 of 260 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AF Anya F. Dance Teacher Arts and Crafts Used the software for: 6-12 months ### "Positive Review" June 19, 2020 5.0 Very positive - means we can send out last minute texts Pros Text magic is one of its kind- there are lots of email softwares out there but text ones are hard to come by. It stores all your contacts and sends them text messages whenever you want. It’s great for the price. Cons However I do find that it feels slightly intrusive - sending texts feel more relaxed and less formal but sometimes is formal. I do find i don’t use it as much as mailchimp however it’s good for emergency use ie when we cancel a class as customers most likely to look at their phone for a text then for an email Review Source ML Mark L. Director Leisure, Travel & Tourism Used the software for: 1-2 years ### "Excellent product " October 3, 2022 5.0 Pros Customer friendly templates and easy of use Cons None all fine it's just a truly professional product Reason for choosing Textmagic It serves me well as a small company Review Source Valsakumar P. M. Co-Founder & Eventalist Education Management Used the software for: 1-2 years ### "My experience with TextMagic" October 9, 2018 5.0 We are a training company and we need to keep in touch with our training participants before the training by sending them reminders about date, time, venue and other instructions. I do it through TextMagic and it helps us a lot towards making good customer service happen. Pros Easy to use. Very convenient way to give information to my customers. Cons Nothing actually. I am fine with everything. Review Source TR Tanny R. Customer Services Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Convenient for business use" September 26, 2018 5.0 By implementing TextMagic into my business it has given my younger generation of customers the ease of access my business in a way they prefer. Having the option of receiving text messages via email is convenient when I am at my desk using my computer during business hours. Having the option of texting from my computer (while using a full keyboard) is more productive than via my smart phone using one finger to type! Pros It's very convenient to use with business/customers. It allows you to keep your personal contact information separate from your business contact information. Cons No complaints about the software, everything has worked well for me. Review Source EK Ekaterina K. Client Specialist Financial Services Used the software for: 1-2 years ### "Affordable SMS sending " July 20, 2019 5.0 Pros It's great for all scopes of communication .You can organize massive SMS campaigns through it or just follow up with individual customers. Very reasonable fees . Cons Even when you're only preparing the campaigns you need to have Internet on . I would like for there to be an offline version that enables you to do the work for which you don't need to be online . Review Source GG Galina G. Public Sector Account Manager Facilities Services Used the software for: 6-12 months ### "Very light and useful " December 11, 2019 5.0 The way things currently work ,you need to be able to reach customers on numerous platforms in order to prosper .TexgMagic is a great help when it comes to the reaching them through SMS . Pros The interface is user-friendly . You can pre-schedule text campaigns and prepare everything in advance ,freeing you up for later .TextMagic covers all of your needs when it comes to reaching people through text . Cons Very lackluster when it comes to MMS support .Depending on the volume of texts that need to be send out ,TextMagic can also be costly . Review Source CM Clint M. Managing Director Used the software for: ### "I personally highly recommend TextMagic outstanding services." April 7, 2016 5.0 The Business Challenge We wanted to notify our customers through push notifications of new content available on our site, as well as keeping them informed of the latest work we've done on their website or mobile app. The challenge was to make sure that our customers get notified right away of any updates or changes and the fastest way was to use SMS notifications. How TextMagic Helped We looked for the best SMS marketing service provider out there to send notifications to our users. TextMagic is one of the most affordable and reliable SMS marketing service provider. Their service has been very easy to setup and they've got top-notch support compared to other services we have used before. The Results By using SMS notifications powered by TextMagic we have been able to address updates to our users with little effort. Our users are very happy with SMS notifications, they do tell us that we look bigger and more professional after using text messages. We've also been able to save money using TextMagic services to notify our customers of quotes, due invoices sent to them, instead of asking our PAs to ring them. Review Source CP Carrianne P. Admin Assistant Used the software for: 6-12 months ### "Easy to use, helpful, and quick. " July 20, 2017 5.0 Easy to contact customers as they don't always have time to answer phone calls. Pros You can create templates if you're sending the same message over and over. You get to see when the message has been delivered. Cons Would be nice if there was a pop up to tell you if someones number was incorrect. There is no spell check. Review Source DS David S. Admin Sports Used the software for: Less than 6 months ### "Works but long texts format is weird" April 17, 2019 5.0 good.. seemed intuitive. Would like my issues resolved so i can go live. Pros Easy interface Simple pricing Ability to use a local number - THIS IS A BIG one Integration with Zapier to Mailchimp Cons had to verify my paypal purchase with a photo of my license.format of email in edit / preview is NOT what customer sees. hard to split up a long email so that it formats correctly - finally used 6 templates. each section of a text has a number on it. Have to embrace that. Review Source SH Steveh H. Customer Service Representative Financial Services Used the software for: 6-12 months ### "It adds great value to your text campaigns. " March 7, 2019 5.0 Pros It has already available templates ,which don't need a lot of tweaking ,before you can send them out . You're also free to create your own messages . Text is an underrated way for reaching customers and TextMagic has been vital in helping us get through as many people as we do . Cons While the product itself is cheap , the costs for messages add up quickly .You just have to figure out the best way to spend the resources you have. Review Source PV Paul V. Owner Retail Used the software for: Less than 6 months ### "Over verification" June 11, 2019 1.0 I called to speak with support and was told to send an email. Duh if I wanted to email I would have I was looking for an answer immediately, not in 72 hours. Pros Pay as you go even though it may be pricier but wanted to give it a test Cons Too many hoops to jump through to pay them. want you to take pictures and send copies of drivers license or passport to do business with them. NO WAY!!! Review Source Response from TextMagic June 13, 2019 Thank you for taking the time to share your review. We highly value our customers and their feedback. We apologize for the inconvenience caused. TextMagic does everything possible to prevent anyone from sending fraudulent text messages through the TextMagic platform. Due to this, some orders may be manually reviewed before they are processed and you may be asked to complete an identity verification process. Alternatively, you can pay via a bank transfer. In that case, verification is not needed. CK Costas K. IT SUPERVISOR Maritime Used the software for: 2+ years ### "Dependability" February 14, 2023 5.0 Pros Very easy to setup at least for the email to sms option I have dealt with. Cons I have not used all the functions of textmagic but for those I did, I didn't have any issues Review Source JE John E. My own boss Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic Experience " January 22, 2019 5.0 I am connecting with the US leads through TextMagic, but if I have leads anywhere I could send to them anywhere! Pros It is so easy to use, everything is so easy to use. Cons This is a difficult question! But must be that it cost money to send texts! Review Source dB david B. Director Insurance Used the software for: 6-12 months ### "text magic is magic!" June 23, 2016 5.0 Does what it says on the tin! Cant get any easier and we just love the way it works with templates. Keep up the good work! Pros ease of use and cost Cons None really. Would like it to integrate with my other systems but hey, what can you do. Review Source VR Verified Reviewer Systems Administrator Information Technology and Services Used the software for: I used a free trial ### "TextMagic makes mass messaging EASY" September 22, 2019 4.0 I ended up switching over to Twilio which is much more customization and affordable. Pros It's so simple to setup and anyone can easily learn how to use the software. Texting is a good platform when used appropriately Cons Pricing wasn't the best and I wanted more automated features which I didn't find in Text Magic. Everything was very manual Review Source DC Des C. Used the software for: 2+ years ### "iPad texting when phone fails" September 1, 2016 5.0 I use this as an alternative to my phone as the latter can have difficulties maintaining service while my trusty iPad stays active. Very limited usage but it has been very good to date, thank you. Pros It works! Cons Unfortunately people don't know me from the very occasional random message I send, they only know my phone number. Review Source David F. Customer Experience Team Lead Consumer Services Used the software for: Less than 6 months ### "Decent Text Service" December 12, 2019 4.0 Overall TextMagic is a good service to use if you are simply trying to reach a mass amount of people at once. Pros It was very easy to build messages, and send them out. You are able to reach a large number of people at once. Cons It's very easy to screw up and send messages to people you did not mean to. It doesn't seem to integrate very well with other platforms as well. Review Source GM Gerard M. Director Architecture & Planning Used the software for: 2+ years ### "Indispensable texting software" March 2, 2023 5.0 Confirms appointments especially when our rural internet is not great. Pros Easy of use and no up front billing. Easy use of saved templates Cons Nothing, easy to use and straight forward Review Source AB Ash B. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Ash's review" March 6, 2023 1.0 Unpleasant and toxic Pros Nothing, it only had a negative impact on my business. Cons Customer service was rude and unhelpful. Review Source Response from TextMagic March 9, 2023 We apologize that our service did not meet your expectations. We set a high standard for ourselves, and we're sorry to hear this we did not achieve it in your dealings with us. TM Tero M. IT administrator Paper & Forest Products Used the software for: Less than 6 months ### "Getting started was very easy, and after a few trials and errors we got our systems up and running." June 1, 2017 5.0 Before we had no system to send SMS messages and we didn't want to invest into purchasing an SMS system. Buying the service from external Company was what we were looking for and we got it via LetmeSMS. Now we get information from production related problems or even from our fire alarm system redusing possible downtime or accidents. Pros After initial setup, it is basically maintenance free. The automatic top up is great too to make sure you don't run out of funds. Complete History with message information and the monthly total of sent messages is great Review Source VR Verified Reviewer Network Administrator Financial Services Used the software for: Less than 6 months ### "TextMagic is the best texting software around" December 18, 2018 4.0 Pros The ability to configure opt-out messages quickly and easily Cons I liked everything for the most part. If I had to have an issue with it, I would say the install able version seems exactly the same as the web based version so there doesn't seem to be a point to using one over the other. Review Source WZ William Z. Managing DIrector Wholesale Used the software for: 1-2 years ### "Hands down best texting platform on the market" November 15, 2018 5.0 Pros Easily the most advance, user friendly and feature packed text solution I have come accross Cons Extra users don't get some of the features Review Source Response from TextMagic November 20, 2018 Thank you for taking the time to share your review. We highly value our customers and their feedback. You can manually change the role of your sub-account in order to enable some features. We will send you the instructions via email. CD Claire D. Customer Service Representative Financial Services Used the software for: 6-12 months ### "SImply brilliant ! " November 29, 2018 5.0 Pros The pricing offers great value .It is the best way I have found for organizing texting campaigns . A lot of the functions are automated ,enabling you the save a lot of your time ,while also delivering what is expected . Cons I would love a more developed desktop presence ,even with no available internet connection . Review Source gL gary L. Managing director Used the software for: 1-2 years ### "Great app at a great price" May 19, 2017 5.0 Pros Really like this software enables me to send professional texts labelled with my business name without giving away my personal phone no Cons Wish I could have a longer name as my business name is too long so I have to abbreviate it so it doesn't look quite as good as it should but other than that it still works fine Review Source JF Jennifer F. Secretary Law Practice Used the software for: 1-2 years ### "Easy to use" May 1, 2019 5.0 Can very quickly make contact with clients to update them. Pros Very easy to use. Good to know message has been delivered. Cons I can find nothing not to like about this software. Review Source Similar Products Featured ## Related categories [SMS Survey](https://www.capterra.com/sms-survey-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.