# Page 8 | Textmagic Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Textmagic the right SMS Marketing solution for you? Explore 260 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147342/TextMagic/reviews

---

Textmagic

4.6 (260)

[View alternatives](https://www.capterra.com/p/147342/TextMagic/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 8 - Reviews of Textmagic

## Showing most helpful reviews

Showing 176-200 of 260 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Seth A.  
owner  
Photography  
Used the software for: 6-12 months

### "Solid Product"

April 15, 2019

5.0

Overall I am pleased with this service. I use it on a regular basis and enjoy the time it saves me in terms of composing texts for my staff. Thanks!

Pros

Ease of use. It satisfies a need for my business and communication.

Cons

I don't like the user experience. I wish the app were more updated and modern.

Review Source

JV

Jennifer V.  
Business Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "Just what we've been looking for!"

November 1, 2018

4.0

Fantastic! Such a great product!!!

Pros

Great for small business. This has solved so many problems for our service company. So easy to use and set up! Great feedback from our customers as well!!

Cons

That we cant use our phone number as the assigned number.

Review Source

MI

Marnie I.  
owner/president  
Retail  
Used the software for: Less than 6 months

### "An amazing way to connect with customers!"

May 1, 2017

5.0

Thanking today's new and repeat customers for their phone order is a great way to get back to each person and remind them to use me again.

Pros

I can thank today's new customers for their order, remind customers about a pickup, send an update about what's new in the store...all so easily. And people read my texts!

Cons

I would like to be able to sort the lists by last name and date added. I would also like to verify that the number I input was in fact a mobile number.

Review Source

MB

Morgan B.  
Owner  
Telecommunications  
Used the software for: I used a free trial

### "Great!"

May 21, 2019

5.0

Messages are instant so there are no delays.

Pros

TextMagic has many features and intergrations that are possible. Also it is pay as you go. The 2-way SMS number is value for money and very cheap. VERY RELIABLE

Cons

Needs to be cheaper to send SMS messages.

Review Source

HT

Henrik T.  
CEO  
Telecommunications  
Used the software for: 1-2 years

### "Nice app but to high"

February 13, 2019

4.0

I have sent status sms for my customers, but the price are to high, so i use other systems to sent SMS, but in some cases i use Textmagic.

Pros

The easy way to sent SMS to many customers at the same time

Cons

The price for sending sms are to high, so i not use Textmagic so much. If the price where lower i will use Textmagic

Review Source

eH

erin H.  
Digital Marketing  
Aviation & Aerospace  
Used the software for: 2+ years

### "Suits the bill for basic sMS"

September 28, 2022

5.0

Pros

Customer service is top notch and it gets the job done

Cons

Would be helpful to preview messages before they're sent.

Review Source

JA

Joe A.  
CEO  
Accounting  
Used the software for: 6-12 months

### "Bulk Messaging"

January 2, 2023

5.0

Provides great opportunity to reach out to my tax clients

Pros

The ability to easily reach out to my tax clients with necessary updates

Cons

Ease of sending pictures with mass messaging

Review Source

MS

Mark S.  
Head of Student Experience  
  
Used the software for: 1-2 years

### "Very easy to use and fits our business needs. "

June 8, 2018

5.0

Pros

A quick and easy solution allowing us to communicate with all students- text message is a sure fire way of ensuring a message is read.

Cons

To be honest I really haven't found any cons- we find Textmagic easy to use and simple to upload to.

Review Source

MP

Mary P.  
Owner  
Retail  
Used the software for: 6-12 months

### "Excellent quality, easy to use"

August 2, 2017

5.0

I'm able to communicate with my customers when their special orders arrive without using my personal number.

Pros

It's easy to use and to pay for. I didn't have any issues setting it up or with it failing to work once that was done.

Cons

The notifications don't work for my desktop so I have to refresh the page to see new messages. Not a big deal but that's my only complaint.

Review Source

DD

Dyll D.  
Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Text Magic - how useful"

August 9, 2018

4.0

Text Magic certainly helps me follow up emails to prospective clients and tends to elicit responses where emails sometimes don't or where a spam filter has intervened. So a good back up to email marketing. I'm am glad we have it.

Pros

It's easy to use and pretty intuitive. Relatuvely good value too.

Cons

The upload function for contacts could do with some tweaking as although ostensibly you can cut and paste contacts this function does not work. Or at least didn't when I tried to use it a few months ago. Instead you have to upload a .csv or .xls file. Not a big deal but . . .

Review Source

NN

Nikki N.  
Director of Communications, Advocacy and Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Nice product"

November 23, 2021

3.0

Pros

Simple product with good results if you want to quickly get messages out through text.

Cons

It is exactly what it says it is - no glitz or glam

Review Source

JH

Jon H.  
Marketing Manager  
Farming  
Used the software for: 1-2 years

### "A great fit"

March 28, 2017

5.0

We needed to move customers from texting their orders to an individual to notifying a new customer service team via email. TextMagic helped make that transition a smooth one.

Review Source

MS

Michael S.  
Proprietor  
Hospitality  
Used the software for: Less than 6 months

### "Great Service and Great Value"

September 1, 2016

5.0

Seemless. As the faxes stopped for the bookings you don't always have time to keep checking the websites to see if you have received a booking. Now I get a text letting me know a booking has been made. A quick check of the text and I can decide whether to attend to it imediately or it can wait for a short while. Brilliant.

Pros

Ease of use and usefulness.

Cons

Nothing.

Review Source

AM

Anne M.  
Ms  
  
Used the software for: Less than 6 months

### "Could have been great."

May 3, 2017

2.0

Pros

It seemed easy enough and I was glad that I didn't have to invite people to sign up but things went south from there.

Cons

Couldn't upload numbers en masse, signed up for the free, that wasn't exactly free, and when I tried to pay for more, my cc was declined which isn't possible, so I think this may be a scam, but now they have my cc #, so I'll have to cancel it. And now it seems I can't submit this review; guess only positive ones are accepted.

Review Source

SP

Sue P.  
Secretary  
  
Used the software for:

### "Excellent - Couldn't manage without it now"

January 5, 2016

5.0

I work in serviced offices on main reception. We have over 100 offices rented out to different companies. Before TextMagic, I was running around delivering parcels that were coming in every half hour. Now I text the company and they come and collect! Its a lot easier on my legs. I also do a telephone answering service. All messages are texted through to my clients and it tells me when the message is accepted or not (as the case may be) which is brilliant. Can't live without TextMagic and its all done from the main computer. So easy. Thank you!

Review Source

DH

Dede H.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Ability to share texts with team "

November 18, 2018

5.0

Great videos and ability to purchase a number in our business area.

Pros

As a manager, my team needs to have instant communication with our customers. This enables that.

Cons

Text to voice does not work except with landlines. This may not be fixable because of current technology.

Review Source

Response from TextMagic

November 20, 2018

Thank you for taking the time to share your review. We highly value our customers and their feedback. We apologize for the confusion regarding the Text to Speech feature. We would like to check your settings to detect why you were unable to send Text to Speech messages to mobile lines. Please contact our support line for further investigation: support@textmagic.com.

PV

Pablo V.  
  
  
Used the software for:

### "Simple, flexible, easy to use"

December 30, 2015

5.0

I've used TextMagic for a few days now and it works fine. Its control panel is straightforward, user friendly and easy to use. The few tests I've conducted have been successful. Based solely on this, I do recommend it. To be honest, I live outside USA and one of the uses I had for a SMS enabled number was to be able to receive validation messages from services like PayPal or Google, but this doesn't work. If I had read the FAQ, I would have known better. Anyway, I stand by my recommendation.

Review Source

PB

Paul B.  
Director  
Education Management  
Used the software for: Less than 6 months

### "English Tesing"

November 27, 2022

5.0

It has been easy to use the software and the pricing is quite good.

Pros

It is really easy to use. I like the fact that you can send SMS messages to overseas numbers.

Cons

Overseas SMS messages sometimes fail; this depends on the carrier.

Reason for choosing Textmagic

Ease of use

Review Source

DC

David C.  
Proprietor  
Marketing and Advertising  
Used the software for: 2+ years

### "A great alternative to two thumb phone typing"

October 12, 2018

5.0

I have used it for many years as a multiple texting facility and for individual texts. Excellent.

Pros

It's easy to copy and paste. You can your your mobile as the sending reference.

Cons

Nothing is disliked. This block isn't working

Review Source

VR

Verified Reviewer  
Director, Executive Projects (Office of the DHS Director)  
Government Administration  
Used the software for: Less than 6 months

### "TextMagic is a great platform to communicate between organizations"

April 28, 2018

5.0

Pros

I think the biggest advantage of this platform is its simplicity. It's easy to pick up as a user and communicate in a secure way across organizations.

Cons

I wish it had more functionality every once and a while but I don't have any significant issues with the platform.

Review Source

AN

Aroldo N.  
ceo  
  
Used the software for:

### "Easy to use"

May 28, 2016

5.0

I had an account with other vendor and was a pain in the back to make it work. Text Magic is just fine, easy to use and "magic". I swear that I am not receiving any gift for this review.

Review Source

JR

Joseph R.  
Consultant  
  
Used the software for:

### "Efficient for my family using as major backup in China - Australia - S. Korea - Singapore"

January 4, 2016

4.0

Obviously am efficient business and family tool. I have used it whilst working in China - Australia - S. Korea - Singapore and many other countries. To date it has never let me down over a significant number of years Whilst developed for PC I am aware it is also useable through the web but strongly believe that it should developed towards the android tablet market in the form of an app

Review Source

RW

Robyn W.  
  
  
Used the software for:

### "GREAT, Easy to use!"

February 27, 2017

5.0

Very easy to use. I use it for work and people can easily contact me by texting me or calling the number it will go straight to my work phone.

Review Source

AD

Ahmet D.  
Director  
  
Used the software for:

### "Simple, intuitive and cost effect."

December 19, 2015

5.0

We were looking for an SMS provider who could cater for our SenderID as well as making our day to day running of appointments and reminders easier. We came across TextMagic and have never looked back! We encountered a minor issue with a file upload recently and this was dealt with in less than 6 hours, the service and support is just as amazing as the product. Highly recommended!

Review Source

sS

steve S.  
attorney  
Law Practice  
Used the software for: 1-2 years

### "best tool I have run into this year"

November 7, 2016

5.0

Once in a while you run into a tool that is amazingly effective and easy to use. We have found that many of our existing and potential clients will respond to a text message but not phone calls, email or letters. We have been nervous about sending texts from our cell phone for the usual reasons. This tool has been really effective and helpful in our day to day work

Review Source

Similar Products

Featured

## Related categories

[SMS Survey](https://www.capterra.com/sms-survey-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.