Who Uses This Software?

Small to large callcenters, inbound - outbound teleselling - outbund telemarketing


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • WatsON
  • www.easycallcloud.com
  • Founded 2011
  • Italy

About Easycall Cloud

Call center solution with features such as campaign management, predictive dialer, and appointment scheduling.


Easycall Cloud Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

Easycall Cloud Reviews Recently Reviewed!

Easy to Use Contact center solution

Dec 08, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Simple Web based contact centre solution with in built reporting and Data management tools which allow easy access to key functionality. Only downside is functionality often lacks some customisation options and service desk response can be slow in response and resolution of issues