--- title: "ZipBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ZipBooks the right Accounting solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147352/ZipBooks/reviews/" page_type: "reviews" language: "en" --- ZipBooks 4.5 (115) [View alternatives](https://www.capterra.com/p/147352/ZipBooks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of ZipBooks Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Steven M system techniqueManagement Consulting, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Accounting and numbers aren't my thing, so I started using ZipBooks as a way to simplify my work, but what I didn't expect was that it would give me great tools that make accounting easier and less headache-inducing.“ August 13, 2025 Vincent C Project ManagerPrinting, 51 - 200 employeesUsed the software for: Less than 6 months. “Limits features compared to big tools, basic reporting and customizations, lacks inventory/mileage tracking & deep integrations.“ February 2, 2026 MM Melanie M CoachHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “Thus, ZipBooks allows me to view my income streams and keep organized all in one place.“ November 24, 2024 MM Melanie M CoachHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The paid plans are mostly team features, if that is what you need, but there is one thing the free plan lacks for me.“ November 24, 2024 KA Kaela A Patient CoordinatorHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “I absolutely love that it offers features like time tracking, which is super handy if you bill by the hour.“ April 24, 2025 NS Natalie S Senior immigration AdvisorInternational Trade and Development, 11 - 50 employeesUsed the software for: 1-2 years. “ZipBooks free version is too limites.“ December 10, 2025 RA RODERICK A Vice PresidentEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “Good accounting program that actually allows you to connect your bank accounts for accounting“ February 25, 2025 KA Kaela A Patient CoordinatorHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “One thing that I least like is that some advanced features are only available in the paid plan.“ April 24, 2025 ## Showing most helpful reviews Showing 1-25 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Desiree G. Peer support worker Mental Health Care Used the software for: Less than 6 months ### "Amazing value! " January 10, 2025 5.0 Overall it was great. The product is so simple to use and does a lot of the work for you. Pros I love the color coding. It helps with organization so much. It also gives many options for how to get paid and pay others. I love that its connected to Paypal. Not a lot are. The price is also amazing. You will not break the bank using this product. Cons The only small issue i had was contacting support. It did take a little while to get a response. Review Source AS Alyx S. Owner Construction Used the software for: I used a free trial ### "Simple, Powerful" January 28, 2025 5.0 Pros I love ZipBooks! Great all in one tool for a wide range of owners. It looks simple but packs a punch and everything is so handy! Cons I wish it had more customization to the dashboard Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing ZipBooks Pricing and I liked using it better than HoneyBook. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square was getting way too expensive and also with not enough customizable options. Review Source ME MICHAEL E. Owner Retail Used the software for: 1-2 years ### "Was GREAT, Recently VERY DISAPPOINTED" June 21, 2017 1.0 Easy to use, you just cant get your money Pros Easy to use, no frills, perfect for small business. Makes the daily chore of bookkeeping fairly easy. Cons CAN"T GET YOUR PAYMENTS!!! this is the second time that my payments are not posting to my account. Customer service is responsive, but point the finger at their processor. that does not get me paid. My customers orders have been delayed because of a ZIPBOOKS issue. I have been waiting for my payments to be released for now in 12 days. This is completely unacceptable. They used to be completely free now they want you to upgrade and pay a monthly fee to use the advanced services, but suddenly can't process payments in a timely manner, or in my case at all. Just something to think about before you start using this service. If you NEED to get paid, might want to find another service. Review Source aH alton H. owner Arts and Crafts Used the software for: 6-12 months ### "Speedy payments made easy. " September 16, 2024 5.0 Pros Zipbooks is AMAZING! I was using a different invoice software and found myself waiting almost a week for payment. This is inconvenient for my business. Zipbooks made timely payments a reality. The software is beyond user friendly and takes only minutes to get up and running. Cons I have absolutely no complaints at this time. I have even recommended several other companies to try Zipbooks. Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Zipbooks is just a bit quicker with payouts. I appreciate this convenience for my business. Review Source NA Nziza A. salesperson Accounting Used the software for: 1-2 years ### "It's time to get on-board with an accounting software that leaves an impression" November 20, 2022 5.0 Pros ZipBooks has a great many features and is very much incorporated with the organization's different items. additionally, you can check your SKU, merchant subtleties, and stock close by. In general, ZipBooks is a superb device for new organizations and associations. It's a magnificent decision. Having all that in one area is an extraordinary component of this book. The reports are profoundly easy to understand, and the equilibrium is easy to deal with. Cons ZipBooks offers an iOS application, however, doesn't have an application for Android gadgets. Another thing is that it is somewhat irritating is that Zoho limits the quantity of Clients/Sellers you can add for each plan they offer. When you arrive at the cutoff you need to pay more to add more. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Had a hard time navigating in the Sage 50 software. Review Source CM Cory M. Owner Management Consulting Used the software for: 2+ years ### "Don't Sleep on ZipBooks" October 4, 2022 5.0 I love ZipBooks I use it for two businesses, my consulting and my graphic design - It's simply amazing for a low cost platform it meets all of my needs with only a few hiccups once or twice a year. Not bad IMO. Pros It's one of the most inexpensive tools on the market and it meets all of my small business needs with amazing features that you would expect to pay much more for. Cons Sometimes my card gets kicked out, or I need to renew the connection to my payment processing platforms and it doesn't email me about it until someone tries to pay and can't. I've often had to reach out to the help desk to pay for my service because my cards just don't want to work and auto payment didn't go through for some reason. Second, I run multiple businesses (DBA) and for that I need to log in to two separate accounts. It would be great to be able to consolidate them. Alternatives considered [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing ZipBooks They all seemed to have a higher price didn't cater to my needs, instead, offering lots of additional functionality that I really didn't need with no lower priced option. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) I really didn't need all of the features used in Quickbooks for my small business and Zipbooks supplied me all of the essentials and a few more tools for a substantially lower cost - Adding to my bottom line instead of subtracting. Review Source MP Michael P. Owner Music Used the software for: 2+ years ### "An Amazing FREE or Very Low Cost Accouting Platform" June 24, 2022 5.0 Overall I think ZipBooks is a wonderful online program! Espeically for beginners to accounting, it's a great place to get started with keeping track of you and your businesses finances. If you're an advanced user and/or a trained bookkeeper, this might not be enough for you, but otherwise I highly recommend it to anyone! Pros The bang for you buck with ZipBooks is amazing! Their free version has a lot of features and you can really do a lot with it. The lowest tier is even more powerful and still costs less than other accounting platforms. The simple layout and design of the software is also a big plus and it makes it dead easy to use. Cons The only issue I've found with ZipBooks is as follows! The free and lowest tier options are amazing but they do lack some of the in depth features that you're going to find with some platforms designed for experts. The higher tier option have everything you'd need to compete with any of ZipBooks' competitors, but it's a little pricier. It's still definitely reasonable, and overall this isn't much of a complaint. Switched from [Quicken](https://www.capterra.com/p/151854/Quicken/) I originally made the switch as I would looking for a cheaper / free accounting program to use for my small business. Since then, I still use ZipBooks but I also use Quickbooks Online now as well. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: Less than 6 months ### "The best app a small business owner could use" October 24, 2019 5.0 Highly recommend – beautiful, easy to use, full-featured, and more affordable than any of its nearest competitors. Pros ZipBooks is the most affordable, feature rich accounting software I've ever used. It allows me to accomplish everything I need, from sending expenses, to tracking time and expenses, to invoicing. I've used other software and it either didn't include time tracking or it was too expensive for my small business. Their web app is also incredibly easy to use and is design very well. It's all organized in a way that makes sense and the charts/reports are beautiful. Cons The biggest issue I have with ZipBooks is their mobile app. I'm running it on my iPhone and it seems like it's just a web-app published in a shell, storing no local information. It's difficult to track time or send invoices that haven't been saved as a draft. Sent invoices also display in reverse order – with the cache clearing every time I open the app. If they built a full-featured, native app I think ZipBooks would be perfect. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing ZipBooks Time tracking Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Freshbooks charges per client, and I wasn't going to double my monthly payments to them just because my business added one more client. Review Source Caitlin J. Digital Marketing Specialist Used the software for: 1-2 years ### "I'm a ZipBooks Fangirl! I've tried several accounting options & they provide the best value!" April 11, 2018 5.0 I've been able to spend less time on my accounting. I don't have to create reports, ZipBooks does it all based on my chart of accounts and other information. The customer service is super fantastic and supportive. The help files are well written, concise and easy to understand. The cost is low and the tiered pricing system is really fair. I can connect multiple accounts and add staff to my account. I can use time tracking, set up automatic invoices, pre-set items and tasks, add documents, just to name a few! My personal account is turned into a profile which is hosted on their system. My clients can leave reviews and potential clients can find and contact me. Pros Beside the cost (I'm on the pro version and it's still cheaper than the basic version of Xero and others), it automatically creates all the reports I need and shows them in a way that means I don't need an accounting degree! So my general ledger, my profit and loss statements - it's all there for me! Everything is so simple to use that I spent the first couple of weeks overthinking the whole thing - because it can't be that simple right?! The layout is so easy to navigate, the chart of accounts is simple to understand, and when I need a hand (I've managed to mess things up in my ignorance of double entry accounting) the customer support team are right there and get my problem sorted so quickly! Cons My biggest con is that it's really USA-centric. I'm not in the States so I can't connect my bank account to the system so I have to manually import my statements. For me, it's well worth the effort because the system saves me time and stress in so many other ways. Also I'm a sole trader so I don't have many accounts to sort out. I can imagine it would be different for someone with a bigger company or more regular turnover. Review Source CJ S. Owner/Photographer Photography Used the software for: 1-2 years ### "Not perfect, but constantly improving and Customer Support is the best with super fast replys! " October 9, 2017 5.0 Pros I run a photography+subcontractor business. I've been with Zipbooks since before they started charging a fee (switched from freshbooks) and let me tell you, there were definitely some major growing pains. The good new is that they listened to the customers and would always solve problems quickly. The gap between Zipbooks and Quickbooks/Freshbooks/etc.. used to be cavernous, but that gap is almost unnoticeable now. The interface is ridiculously easy to understand and flows really well. It's the best user interface experience I've had for accounting software. Costumer service has been nothing short of impressive. I'm an accounting/bookkeeping newb and the customer support has basically trained me how to do my own accounting. They have this great chat button that's always in the bottom right corner so you can easily ask questions and get answers like if you were chatting with a friend on facebook messenger. The company has a long way to go to being the best, but they certainly have the chops for it! I would high Cons The fact that I can't mark an invoice as paid from the list view. I don't like the extra step of clicking through to the individual invoice. But, it's a minor inconvenience. Review Source DO Damian O. Project Manager Construction Used the software for: Less than 6 months ### "Zip books overall review" January 24, 2025 5.0 A+ experience ease of use, convenient and a must have Pros Quick and easy to use. New employees pick up on this fast and easy Cons Dont have a lot of dislikes besides i dont like credit card fees associated with making payments Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Pricing was a big reason to look elsewhere Review Source John M. Freelancer Computer Software Used the software for: 2+ years ### "Great app for small business and freelancers accounting and bookkeeping" August 22, 2017 5.0 Pros I have been using Zipbooks since last year and I have enjoyed the ease of use. They clean interface is very appealing. Have basic project management with tasks. My most used feature is invoicing which takes away my need to send invoices via email. Expense tracking is also on point. So far I'm using Zipbooks as my default bookkeeping software. They were kind enough to extend a forever plan being an early adopter. Support team is very responsive. Cons Project management is very basic. I had to do a lot of manual work merging repeating transactions when I connected PayPal account and bank account since PayPal was pulling money from the bank. It would be nice to have a system that detects duplicate transactions. Changing a transaction that is attached to a paid invoice turned the invoice to draft even if the invoice was marked as paid. Review Source Response from ZipBooks August 22, 2017 John, Glad you are loving ZipBooks. Also, thanks for the feedback on things we can improve! AV Alex V. CEO Design Used the software for: 1-2 years ### "Clean, powerful bookkeeping software" March 5, 2019 4.0 ZipBooks is perfect for my small business, though they have options for expansion (payroll, etc.) I have had no major complaints so far and I think the platform is a great option if you're new to bookkeeping or experienced and want an alternative to some of the other major competitors. Pros ZipBooks has a very clean interface. All the data is so clear. It's a fast platform and it's easy to navigate. All the backend is there too if you're an experienced bookkeeper looking for flexibility. Cons The mobile app has a few bugs that are very obvious. Incorrect account balances and poor sorting of time tracking 'jobs.' Some of these bugs have been ongoing since I signed up, and a few have been fixed. I hope they keep improving the app. Review Source VR Verified Reviewer Software Engineer Used the software for: 6-12 months ### "Intuitive time tracking product that makes billing tracking a basic process" July 25, 2018 5.0 Pros Nice UI, very easy to use and teach new team members how to track their time per projects. Makes a simple process (project time tracking) a simple task for team members to achieve per week. Cons The mobile applications can use some work. The iOS application is pretty buggy, but accessed through the web, it is pretty flawless. Review Source MA Michael A. Owner Consumer Services Used the software for: Less than 6 months ### "Good if you can connect to your bank!" July 29, 2021 4.0 I connected with their customer support and they were willing to try to resolve the issue but they were not sure if they could work with the .bank website connection. Very disappointed as I had spent so much time with the software. I could have done manual reconciliation, but I was doing that before the software! That's why I got the software! If it works for you, it is basic and very functional. Sad it did not work out. Pros It is easy to use and pretty intuitive. Not too difficult to learn and deploy. Was impressed that was able to get up and running quickly with little accounting background! Cons My bank had gone through a change where they went from a .com to a .bank and I was not able to change the bank information for automatic reconciliation. Review Source RL Roy L. Restaurant Owner Food & Beverages Used the software for: Less than 6 months ### "It's FREE!!!" August 8, 2019 5.0 Being looking for this type of cloud system for sometimes, i'm so excited when i found this product and it was free to use. It automate a lot of things and i dont have to worry about loosing date anymore =) Pros I'm using the free version, it's good enough for me to track my profit or loss. The invoice section is very good as well, just enter the blanks and it's all auto. The best part is the support, because i am getting full support although i am using the free version. Cons Should consider to give us more access in the Income Statement report. The Income statement report is more than enough for my operation, sometime just wish i can click on the amount and it will show me the details. But this feature only available in paid version. I am still waiting for the Android version to be release, then i can easily snap and store my suppliers invoices and receipts. Review Source Response from ZipBooks August 9, 2019 Thanks so much Roy! CK Chad K. Working Artist and Designer Design Used the software for: 1-2 years ### "A wonderful tool. Very intuitive and simple design. " July 5, 2017 5.0 It helps me prep for tax season throughout the year, rather than doing everything right before the deadline. Also, the invoicing is embedded in the software so there is no more cross referencing pdf invoices with bank statements for payout amounts. Pros The simple design is the most attractive part of this software to me. So many other accounting programs are not very streamlined and simple, but Zipbooks has been very easy to use, inexpensive and the customer service is very helpful and timely. Cons Because I have an untraditional business model without regular payments, the business score and analytics about business health are not very helpful and actually make me feel like my business isn't as strong as it actually is. I'd prefer to turn them off if I could! But that's a very small con. I also wish I could export a list of individual expenses with their category listed but screenshots will do for now! Review Source John P. Founder and Creative Director Marketing and Advertising Used the software for: 6-12 months ### "The perfect set of tools for my tiny agency" January 5, 2017 5.0 I switched to Zipbooks from another accounting platform and was amazed at how simple and well-thought-out it is. And for free! I was able to get set up in less than an hour, and it lacks nothing I need for estimating and invoicing for projects. It's also nice to have the time-tracking and project-tracking functions for the future. Great job, guys! Pros Easy to set up and easy to use. Great mobile app. Free! Review Source NR Nawahl R. Owner/manager Used the software for: ### "Simple, Neat and easy to use! Perfect for a small business" January 21, 2016 5.0 It took me all of 5 minutes to figure everything out. At first I was a bit disappointed that the date format could not be set to South African standard, but when I noticed that the date very clearly appeared, printed in full on the finished documents that can get sent/printed out, I think its completely ok. I love that I could easily use my own logo. I love how everything automatically gets tracked. I love that its free! Its been really useful in my small and growing business, to keep track of all my income and expenses without me having to know much about accounting and without having to hire an accountant, on top of keeping all the receipts, written invoices and other transaction docs. It just simplifies life. I guess a complete accounting system is probably necessary when a business gets bigger, but for a small growing business and a newbie entrepreneur, who just needs a simple income statement, Zipbooks is the perfect tool to get one in the game, staying organized, tracking expenditure and income and having automated outputs that allow one to assess where to improve and streamline the business. The messaging system is pretty nice too. The response to queries from the Zipbooks team is quick and clear and quite personalized, which I'm very impressed by. Zipbooks is perfect. Review Source DF Debbie F. Program Manager Health, Wellness and Fitness Used the software for: 2+ years ### "ZipBooks provided simple software and it grew with me - from free to inexpensive." April 24, 2018 5.0 I started with accounting but now I use it for invoicing and time tracking. I can share with other users as well. Reports are easy to see and simple to use. Pros You don't need to be certified to use it! Unlike other accounting options :). It was easy to use, the reports were great and it helped for invoicing, time tracking and accounting. Cons They are still growing their integrations to work with other software and solutions so you can't connect with very many apps outside paypal, stripe, and wepay. Review Source Blake W. CMO Marketing and Advertising Used the software for: 6-12 months ### "Amazing Free Accounting Software" June 27, 2017 5.0 Pros As a small business owner, Zipbooks helped me organize my finances and keep track of what was going on in my business. I even used Zipbooks to produce all the financials to sell my business. Cons When I started, it didn't offer all of the things that Quickbooks had, but it seems like they are adding features regularly. For a free software I really don't have any complaints at all. Review Source VR Verified Reviewer Gerente de Producción Used the software for: 1-2 years ### "Great way to keep your accountancy " July 10, 2018 4.0 Pros Really good tool to help you with the accounting books of startup, you can create online invoices, track time, bills, etc Cons It is a very complete software and easy to use, I have no complaints about this software, really it works very good Review Source AS Annie S. Administrative Consultant, Business Owner Used the software for: Less than 6 months ### "Awesomesauce!" January 3, 2018 5.0 Pros Clean, simple user interface. Customer support via Chat is extremely responsive - even on holidays - imagine that. Everything I need; invoicing, time tracking, sending custom receipts for checks and cash, simple P&L reports. Love it! I am recommending this service to all of my clients that have a need. Cons Maybe it's just me, being a numbers derelict and all, but some of the features (the things you need to do) are not that easy to find. However on the bright side, if you ask a question, you will usually get a fast straight answer. Review Source CM Christopher M. Freelance Developer Used the software for: Less than 6 months ### "ZipBooks gives me a simple, but powerful alternative to QuickBooks Online, at 1/3 the cost " August 7, 2017 5.0 Pros The interface is very modern, responsive, and easy to navigate. I moved from QuickBooks to ZipBooks due to a recent price increase, and I haven't looked back. It has most of the features from QuickBooks that I needed, plus I actually enjoy working in ZipBooks because the app just works. Cons It could allow a bit more invoice customization, like being able to set a NET-15 / NET-30 on a recurring invoice rather than it being due on receipt. Other than that, it's worked pretty well. Review Source VR Verified Reviewer Pediatric Surgery Research Fellow Hospital & Health Care Used the software for: 6-12 months ### "User" October 1, 2018 4.0 Nice to use but lacks some important advanced features Pros Easy to use, great to track the tasks, and assign the duties Cons No android version support, lacks inventory-tracking features. and integrated add-ons. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.