# Page 3 | ZipBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ZipBooks the right Accounting solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147352/ZipBooks/reviews

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ZipBooks

4.5 (114)

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Last updated March 13th, 2026

# Page 3 - Reviews of ZipBooks

## Showing most helpful reviews

Showing 51-75 of 114 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Corey D.  
Creative Director / UX Designer  
Music  
Used the software for: 6-12 months

### "Zipbooks is a MUST for anyone who is a freelance graphic designer!"

October 4, 2017

5.0

Simply, organization for my business and invoicing needs. Excited to demo the time tracking functionality soon too!

Pros

Excellent user interface design and dashboard. Super easy to navigate with a strong attention to the information architecture. Intuitive invoicing software. Amazing customer service!

Cons

5 day waiting period for payments was frustrating at first. Eventually, I was able to learn how to drop this down to a 2 days. Also, some functionality took me a bit to figure out. But customer service was able to answer my questions within a matter of minutes!

Review Source

JJ

Joan J.  
Owner  
Design  
Used the software for: 2+ years

### "Small Business Review"

January 6, 2020

5.0

Pros

Easy to use and very user friendly. Customer support is always fast and has a solution to most any problem I through their way.

Cons

I wish there was a way to export a formatted excel spreadsheet of reports or be able to print to a PDF (single-page) easier.

Review Source

MA

Michael A.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Good if you can connect to your bank!"

July 29, 2021

4.0

I connected with their customer support and they were willing to try to resolve the issue but they were not sure if they could work with the .bank website connection. Very disappointed as I had spent so much time with the software. I could have done manual reconciliation, but I was doing that before the software! That's why I got the software! If it works for you, it is basic and very functional. Sad it did not work out.

Pros

It is easy to use and pretty intuitive. Not too difficult to learn and deploy. Was impressed that was able to get up and running quickly with little accounting background!

Cons

My bank had gone through a change where they went from a .com to a .bank and I was not able to change the bank information for automatic reconciliation.

Review Source

EO

Enrique O.  
Managing Consultant / Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Exceptional value to this cloud-based accounting software. Compared to many other popular solutions"

July 4, 2017

5.0

Saved on monthly unnecessary accounting fees using this service and the software fit my small business without having to worry about getting stuck with bells and whistles I didn't need.

Pros

Easy to use, Great Customer Service, Available when you need it, Accounting made easy and management of clients is great. Invoicing is a breeze, even on the fly. Swayed from Wave Accounting for Zipbooks time keeping feature and decided against Quickbooks because of its pricing structure.

Cons

Managing transactions is automated with your linked bank account. But, entering transactions manually is tricky. The user must keep a close eye on transactions so the software reconciles accurately. But, this could be relevant to any accounting software...

Review Source

RL

Roy L.  
Restaurant Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "It's FREE!!!"

August 8, 2019

5.0

Being looking for this type of cloud system for sometimes, i'm so excited when i found this product and it was free to use. It automate a lot of things and i dont have to worry about loosing date anymore =)

Pros

I'm using the free version, it's good enough for me to track my profit or loss. The invoice section is very good as well, just enter the blanks and it's all auto. The best part is the support, because i am getting full support although i am using the free version.

Cons

Should consider to give us more access in the Income Statement report. The Income statement report is more than enough for my operation, sometime just wish i can click on the amount and it will show me the details. But this feature only available in paid version. I am still waiting for the Android version to be release, then i can easily snap and store my suppliers invoices and receipts.

Review Source

Response from ZipBooks

August 9, 2019

Thanks so much Roy!

VR

Verified Reviewer  
Creative Arts Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Gamechanger for how I do online coaching/consulting."

January 11, 2018

5.0

Streamlined my invoicing system.

Pros

At the end of this day, this has streamlined how I send invoices and receive payments, without having to think about the software. That's a win for me.

Cons

There are some aspects of the UI that feel a bit bloated and unnecessary. Could be streamlined some.

Review Source

CK

Chad K.  
Working Artist and Designer  
Design  
Used the software for: 1-2 years

### "A wonderful tool. Very intuitive and simple design. "

July 5, 2017

5.0

It helps me prep for tax season throughout the year, rather than doing everything right before the deadline. Also, the invoicing is embedded in the software so there is no more cross referencing pdf invoices with bank statements for payout amounts.

Pros

The simple design is the most attractive part of this software to me. So many other accounting programs are not very streamlined and simple, but Zipbooks has been very easy to use, inexpensive and the customer service is very helpful and timely.

Cons

Because I have an untraditional business model without regular payments, the business score and analytics about business health are not very helpful and actually make me feel like my business isn't as strong as it actually is. I'd prefer to turn them off if I could! But that's a very small con. I also wish I could export a list of individual expenses with their category listed but screenshots will do for now!

Review Source

VR

Verified Reviewer  
Co-Founder & CEO  
Restaurants  
Used the software for: 1-2 years

### "Great For Basic Scenarios"

August 14, 2019

4.0

Pros

Easy to pull reports when I need them. Used to have bookkeepers as well

Cons

Can't easily do deferred revenue, so it's not ideal for SaaS where upfront payments are involved

Review Source

Response from ZipBooks

August 20, 2019

Thanks for your review!

John P.  
Founder and Creative Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "The perfect set of tools for my tiny agency"

January 5, 2017

5.0

I switched to Zipbooks from another accounting platform and was amazed at how simple and well-thought-out it is. And for free! I was able to get set up in less than an hour, and it lacks nothing I need for estimating and invoicing for projects. It's also nice to have the time-tracking and project-tracking functions for the future. Great job, guys!

Pros

Easy to set up and easy to use. Great mobile app. Free!

Review Source

RB

Ruth B.  
Administrative  
  
Used the software for: 6-12 months

### "I have utilized the on-line customer support as I am not a trained bookkeeper."

January 26, 2018

4.0

The ease of invoices being able to be tracked and simple so all can understand it.

Pros

For this software things I like and appreciate the best is the customer support. I have needed on-line chat several times and they always answer, but goes a step farther in teaching me what I need to know to prevent this mistake from happening again and repeating. I also like how easy it is create an invoice.

Cons

The cons for me or a limited amount reports, lack of export options, and the large difference in categories.

Review Source

OM

Orlando M.  
Web Development Project Manager  
  
Used the software for: Less than 6 months

### "Powerful freeware! Easy to understand interface. Fairly easy to use. Very satisfied!"

January 19, 2018

5.0

Pros

This software connects with your bank account and automatically syncs transactions and auto-categorizes transactions. I've only been using for a few days, but have not had an issue with the auto-categorization of expenses and revenues. Saves a lot of time. I also like the auto-generated financial statements. Goof feature for free software.

Cons

I did have to brush up on some accounting fundamentals to ensure I am recording transactions correctly. It would be nice if they had some tips/descriptions of different types of transactions and how to properly record them. Was able to figure it all out through Google search though.

Review Source

NR

Nawahl R.  
Owner/manager  
  
Used the software for:

### "Simple, Neat and easy to use! Perfect for a small business"

January 21, 2016

5.0

It took me all of 5 minutes to figure everything out. At first I was a bit disappointed that the date format could not be set to South African standard, but when I noticed that the date very clearly appeared, printed in full on the finished documents that can get sent/printed out, I think its completely ok. I love that I could easily use my own logo. I love how everything automatically gets tracked. I love that its free! Its been really useful in my small and growing business, to keep track of all my income and expenses without me having to know much about accounting and without having to hire an accountant, on top of keeping all the receipts, written invoices and other transaction docs. It just simplifies life. I guess a complete accounting system is probably necessary when a business gets bigger, but for a small growing business and a newbie entrepreneur, who just needs a simple income statement, Zipbooks is the perfect tool to get one in the game, staying organized, tracking expenditure and income and having automated outputs that allow one to assess where to improve and streamline the business. The messaging system is pretty nice too. The response to queries from the Zipbooks team is quick and clear and quite personalized, which I'm very impressed by. Zipbooks is perfect.

Review Source

JB

Jason B.  
Senior Systems Admin  
Information Services  
Used the software for: 2+ years

### "Solid solution with great customer care"

September 11, 2019

5.0

I can’t imagine doing my billing without it. It’s easy to use, it has great functionality, and in the rare occasion I have problems, the support team is on point and engaged with a great attitude and ownership of the problem. Excellent job!!

Pros

It’s very easy to use with minimal issues.

Cons

10 day turn around on payment of invoices

Review Source

DF

Debbie F.  
Program Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ZipBooks provided simple software and it grew with me - from free to inexpensive."

April 24, 2018

5.0

I started with accounting but now I use it for invoicing and time tracking. I can share with other users as well. Reports are easy to see and simple to use.

Pros

You don't need to be certified to use it! Unlike other accounting options :). It was easy to use, the reports were great and it helped for invoicing, time tracking and accounting.

Cons

They are still growing their integrations to work with other software and solutions so you can't connect with very many apps outside paypal, stripe, and wepay.

Review Source

AO

Alessandra O.  
Private consultant  
Research  
Used the software for: 1-2 years

### "Anytime i have an issue (usually me not being very technological) i get a professional solution! "

July 17, 2017

5.0

Accountancy in order

Pros

It would be crazy not to appreciate it!!! It is of fundamental help for my work. I can create, edit, send, download an invoice from anywhere in the world with just my phone qnd few clicks. I used to have all invoice scattered everywhere in my personal computer, home computer. Now i have everything with me at all time

Cons

Maybe the renovation is too often so what happens is that you can't keep up with it all the time. This is the only thing

Review Source

Blake W.  
CMO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Amazing Free Accounting Software"

June 27, 2017

5.0

Pros

As a small business owner, Zipbooks helped me organize my finances and keep track of what was going on in my business. I even used Zipbooks to produce all the financials to sell my business.

Cons

When I started, it didn't offer all of the things that Quickbooks had, but it seems like they are adding features regularly. For a free software I really don't have any complaints at all.

Review Source

NH

Nava H.  
Student  
Biotechnology  
Used the software for: 1-2 years

### "Zipbook"

December 4, 2018

5.0

Pros

It it enormously usable for the stuff I daily face with

Cons

I see almost no problem in this application

Review Source

VR

Verified Reviewer  
Gerente de Producción  
  
Used the software for: 1-2 years

### "Great way to keep your accountancy "

July 10, 2018

4.0

Pros

Really good tool to help you with the accounting books of startup, you can create online invoices, track time, bills, etc

Cons

It is a very complete software and easy to use, I have no complaints about this software, really it works very good

Review Source

JL

Janet L.  
COO  
Real Estate  
Used the software for: 1-2 years

### "Responsive Leadership & Support Team"

May 31, 2018

5.0

It has saved us so much time and frustration and they are responsive to customer feedback.

Pros

\- Simple, Attractive User Interface. Not difficult to learn or teach staff. Easy for customers to interact with. - Shout out to the support staff who has been stellar at listening and resolving issues.

Cons

Growing company always have hiccups but they are always responsive and willing to listen to customers and fix things ASAP

Review Source

AS

Annie S.  
Administrative Consultant, Business Owner  
  
Used the software for: Less than 6 months

### "Awesomesauce!"

January 3, 2018

5.0

Pros

Clean, simple user interface. Customer support via Chat is extremely responsive - even on holidays - imagine that. Everything I need; invoicing, time tracking, sending custom receipts for checks and cash, simple P&L reports. Love it! I am recommending this service to all of my clients that have a need.

Cons

Maybe it's just me, being a numbers derelict and all, but some of the features (the things you need to do) are not that easy to find. However on the bright side, if you ask a question, you will usually get a fast straight answer.

Review Source

MB

Mariah B.  
Owner  
Retail  
Used the software for: 6-12 months

### "Basic but free"

August 1, 2022

3.0

Pros

This allows me to create a balance sheet and income statement easily. It saves the hassle and the.

Cons

It doesn't scan receipts or do billing but handles just the finances

Review Source

CM

Christopher M.  
Freelance Developer  
  
Used the software for: Less than 6 months

### "ZipBooks gives me a simple, but powerful alternative to QuickBooks Online, at 1/3 the cost "

August 7, 2017

5.0

Pros

The interface is very modern, responsive, and easy to navigate. I moved from QuickBooks to ZipBooks due to a recent price increase, and I haven't looked back. It has most of the features from QuickBooks that I needed, plus I actually enjoy working in ZipBooks because the app just works.

Cons

It could allow a bit more invoice customization, like being able to set a NET-15 / NET-30 on a recurring invoice rather than it being due on receipt. Other than that, it's worked pretty well.

Review Source

SK

Sarah K.  
Executive Vice President  
  
Used the software for: Less than 6 months

### "Great Product"

June 22, 2017

5.0

Pros

Our nonprofit was looking for easy to use software for our accounting. Not only is this easy, it is nice to look at too. And all web based means no more downloads on my computer! Linking a bank account was very easy! The mobile apps help as well. Customer service responded in under 12 hours!!!

Cons

They only have an app for IOS, No Android app yet, however I was informed it will be here late summer! (very excited about that)

Review Source

VR

Verified Reviewer  
Pediatric Surgery Research Fellow  
Hospital & Health Care  
Used the software for: 6-12 months

### "User"

October 1, 2018

4.0

Nice to use but lacks some important advanced features

Pros

Easy to use, great to track the tasks, and assign the duties

Cons

No android version support, lacks inventory-tracking features. and integrated add-ons.

Review Source

DD

Diego D.  
President  
  
Used the software for: 6-12 months

### "ZipBooks has helped me get organized and look professional. The support is excellent"

October 26, 2017

5.0

Pros

ZipBooks is extremely simple to use. It helps with organization of contacts, invoices, drafts, estimates, Billing and it even creates reports. For no cost you can use ZipBooks to get organized and start invoicing clients, even accepting electronic payments and linking bank accounts. The mobile interface is also simple to use and effective, so creating invoices on the go is not a problem.

Review Source

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