# Page 4 | ZipBooks Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ZipBooks the right Accounting solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147352/ZipBooks/reviews

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ZipBooks

4.5 (114)

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Last updated March 13th, 2026

# Page 4 - Reviews of ZipBooks

## Showing most helpful reviews

Showing 76-100 of 114 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NW

Norbert W.  
Business Consultant  
Information Services  
Used the software for: I used a free trial

### "Wrong advertising - free means free 30-day trial not free starter version"

November 6, 2021

3.0

Very disappointed because of the wrong advertising

Pros

It met my needs for invoicing and seemed to meet my needs for financial reporting

Cons

The software has 3 version. The starter version is advertised as "free", while the other 2 version require paid subscription, but allow for a free trial. Nowhere does it say that the starter version is for a free trial only

Review Source

CW

Catrina W.  
Peer Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great for Feedback!"

October 11, 2018

4.0

I've used ZipBooks on and off for less than a year for personal and small business.

Pros

I like ZipBooks feedback functionality - the ease of which you can receive reviews, and how it incorporates the most popular social media.

Cons

I don't like that I can't track inventory. I'll need to have, open and use an additional program for inventory and figure out how to incorporate them.

Review Source

MW

Matthew W.  
President  
  
Used the software for:

### "Excellent Alternative to QuickBooks"

January 21, 2016

5.0

After using QB for my business for the last 8 years, I finally had enough of Intuit. I wanted a modern web based solution that didn't cost an arm and a leg for basic quoting, invoicing, and accept payments online. ZipBooks does this and more. I had list of my existing clients and I found out via the in app chat (a way awesome support feature) that while there was not a feature ready for realase for an import of my contacts they would do it for me. This is a small token, but shows how customer service focused this company is, unlike others who would have go check the forums, they are right there to chat with.

Review Source

AW

Alex W.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Deleted my account"

November 22, 2018

1.0

For some reason zipbooks deleted my account without warning or notification, when I queried them they were unable to recover the account and I was instead met with a patronising support team member who suggested I just create a new account.

Pros

The software was easy to use and intuitive.

Cons

They deleted my account without warning.

Review Source

CB

Cindy B.  
Sole Proprietor  
Management Consulting  
Used the software for: Less than 6 months

### "ZipBooks is very easy to use."

February 1, 2018

5.0

Pros

You do not have to have any accounting experience to use it. The importing feature from the Banks is fantastic, saving a ton of time of tracking expenses and applying them to the appropriate expense categories (accounts). The Time Tracking is also very easy to use.

Review Source

PC

Pascual C.  
Owner/Psychologist  
  
Used the software for: 6-12 months

### "Free and great alternative to QuickBooks"

July 21, 2017

4.0

Pros

Free, easy to use, professional and helpful customer support. It allows you to sync your bank account information into the system to save time.

Cons

Sometimes the sync does not work properly and you have to re-link your bank account to ZipBooks or refresh several times.

Review Source

DS

David S.  
Creative Manager  
  
Used the software for:

### "ZipBooks has been super useful as my one-stop-shop for all my invoicing needs."

November 23, 2015

5.0

Pros: Very simple to use and intuitive. I'm amazed how easy they've made invoicing. Not to mention it's 100% free, which makes it a no-brainer choice for me. I've been impressed with the customer service and how quickly they've been adding features. ZipBooks is the invoicing tool of the future. Cons: There's still a few more features I'd like added, but they seem to release new stuff regularly so I know it's only a matter of time till everything I need is included in the software.

Review Source

Response from ZipBooks

November 23, 2015

David, Thanks for your patience on our feature release timeline. We won't let you down!

CL

Chai L.  
Freelance Graphic & Web Designer  
  
Used the software for: Less than 6 months

### "I love ZipBooks! Switched from QuickBooks and never looking back."

May 21, 2018

5.0

Pros

It has a free level without ridiculous limits, as well as a more robust premium version. It is beautifully designed, easy to use, and allows for people to keep detailed records easily.

Cons

The little upgrade messages can get in the way sometimes - if you click the wrong area, you might lose your invoice when it asks you to upgrade. Just a small bug, but pretty unpleasant.

Review Source

DS

Daniel S.  
  
  
Used the software for:

### "So far, so good"

November 20, 2015

5.0

Zipbooks is new, and while they still need to develop a consistent and positive track record, I can say that their product and team show a lot of promise. I have had quite a bit of contact with their team and they have taken my advice and feature requests seriously. These are early days, but so far it looks great and they seem to be moving in the right direction.

Review Source

Response from ZipBooks

November 20, 2015

Daniel, Thanks for the feedback. We know we still have a long way to go. Thanks being so generous with your feedback and sticking it out with us! ZipBooks Team

DA

Dan A.  
  
  
Used the software for:

### "Intuitive, responsive"

November 20, 2015

5.0

Software is user-friendly, straight forward. I love the automazation built in, and also the flexibility available for what cant be automated. They recently added an automatic receipt feature that my clients love. Zipbooks is quick to answer customer service requests and has more than exceeded expectations enabling me to grow my business.

Review Source

Response from ZipBooks

November 20, 2015

Dan, Thanks for adopting the product so early and sticking with it through all the feature growing pains. Glad your customers like the new receipt feature! ZipBooks Team

FR

Fernando R.  
CEO  
  
Used the software for:

### "Intuitive, Slick, Clean and in a word--SIMPLE."

January 20, 2016

5.0

ZipBooks is a fantastic cloud accounting service that offers extremely thorough documentation and unfettered API access allowing a business owner to focus on the business, not balances. The main thing that drew me to ZipBooks first was fast and free and allowed for Subscription Billing/Invoicing. The awesome API, clean interface and absolute user-friendliness is what has kept me around. Above all, ZipBooks dedication to absolutely phenomenal customer service it truly commendable and something to be emulated.

Review Source

JS

Jeffrey S.  
Owner  
  
Used the software for:

### "Extremely easy to use, setup is a snap. Great flexibility in how you enter/use data."

January 22, 2016

4.0

In general I think the software is outstanding. The customer service is fast, very friendly, and efficient. I had an issue with linking to my bank, it was fixed asap and works perfectly. The only reason that I give it 4 stars (overall) and it really should be a 4.5 star raring is that I'd like to see an option to configure categories for expenses, and options for mileage as an expense. Integration to a mileage tracker like TripLog and a time tracker like Gleeo Time Tracking would be the icing on the cake.

Review Source

CT

Chad T.  
VP of Sales  
  
Used the software for:

### "Great program"

November 20, 2015

5.0

We have been loving the change to this program. It takes so much time to collect on our customers that this program has been a lifesaver. They have a great customer service team as well. Any of the questions I had were quickly answered and set up was a breeze. I don't always recommend products, but this is one I really like.

Review Source

Response from ZipBooks

November 20, 2015

Chad, Thanks for your glowing praise. We will work hard to deserve such high praise. ZipBooks Team

IG

Isaias G.  
Social media manager  
Media Production  
Used the software for: Less than 6 months

### "Zip book "

April 18, 2020

5.0

My overall experiences was positive it greatly helped me track me expenses and help me start me online shop without any problems. I was able to get a great way to help my customers and track me spending with out worry. My information was safe which allowed me to worry less and focus on my needs.

Pros

What I like the most about this software is that it offers for it prices. The software makes tracking time and s expenses easy. Invoking is also made easier using the program. As a small buIs ness trying to break into clothing this comes in handy.

Cons

.what I least like about the software there are thing that sometimes involves could not answer making some customer feel frasted.

Review Source

JC

Jackson C.  
Independent Consultant  
  
Used the software for:

### "Solid product for independent consultants"

November 20, 2015

5.0

I use ZipBooks for my consulting. Here is my verdict: Pros: Easy and intuitive use Helps me track the time I've spent on each client Simple expensing Super easy autobilling Makes me look good to clients Cons: Doesn't whiten my teeth.

Review Source

Response from ZipBooks

November 20, 2015

Thanks for putting together this list. We will look into teeth whitening feature. Not sure what our development team will think, though. :)

FJ

Federico J.  
  
  
Used the software for:

### "Simple, Modern, Perfect"

January 25, 2016

5.0

This product is EXCELLENT for a small time freelancer. No cumbersome setups, no crazy tax charging, no unnecessary product descriptions. Just estimate+invoice and go! The setup is super simple. Integration with Stripe and WePay right off the box. Customer service via chat is quick and helpful right on the sites UI. It just feels right! This thing is wonderful!

Review Source

VB

Vlas B.  
Chrome Extension Developer  
  
Used the software for:

### "Best Invoicing Software Out There"

November 20, 2015

5.0

I am a freelance chrome extension developer. Most of my projects are not very big, and I always find myself having dozens of customers that owe me money. But it is a huge pain in the gluteus maximus to track all of them manually, send them emails or call them on Skype. Thant is why I use ZippBooks - beause it solves my problem.

Review Source

Response from ZipBooks

November 20, 2015

Glad we could help, Vlas!

AG

Andreas G.  
  
  
Used the software for:

### "Simple, easy and free!"

January 21, 2016

4.0

So easy to use, great straight-forward features. User interface is clean and friendly. I use it for my small business and happy to also be able to receive credit card payments. Would love to see the ability to create your own template or possibly select from a selection of templates. Looking forward to updates.

Review Source

CK

Christopher K.  
Owner  
  
Used the software for:

### "Amazing software and customer support"

January 4, 2016

5.0

i had several questions about the features of the software to see whether the software would match the requirements of my business. The customer support received from Zipbooks was outstanding and the software is amazing!

Review Source

Response from ZipBooks

January 20, 2016

Thanks for the encouraging note. We are going to work hard to live up to the high praise.

TS

Tyler S.  
Designer  
  
Used the software for:

### "So far it's the best and most simple solution I've found to track income and expenses."

January 21, 2016

4.0

There are a few edge cases that I have ran into that would make the product better, but I've been told by their excellent customer service that they are working to improve it. Still, so far I don't have any complaints. It's free and really saves me a lot of time off the financial side of freelancing.

Review Source

KH

Karin H.  
  
  
Used the software for:

### "Great product and easy to use"

November 20, 2015

5.0

I just learned about this product and so far I am pretty impressed by what it can do and the support level they offer for a free product.

Review Source

Response from ZipBooks

November 20, 2015

Karin, Let us know if you have any questions about the product. We would be happy to answer any questions about the specifics. Thanks! ZipBooks Team

GZ

Grant Z.  
Web Designer  
  
Used the software for:

### "Switched over from Freshbooks"

April 18, 2016

5.0

Zipbooks is a solid alternative to Freshbooks. I did a through comparison before crossing over and found nothing wanting. The ZipBooks team even helped me get my FB data migrated over and it worked like a charm. FB is a still great, I'm 100% ZipBooks now and don't any any plans to go back.

Review Source

FP

Francesco P.  
  
  
Used the software for:

### "Very good and great potential"

January 20, 2016

4.0

It's really easy to use and it has a lot of potential. I was using wave invoicing before but I switched to Zipbooks and I'm really happy with it. The customer service is also great. It lacks some features of the big players but they are growing fast and you will not be disappointed!

Review Source

ME

Milo E.  
Managing Director  
  
Used the software for:

### "Slick awesome app for time tracking and invoice management"

December 7, 2015

4.0

I hope the guys will keep going with this pace of introducing new feature and maintaining this high standard of support. I asked for a feature (VAT in the invoices) and after 3 weeks was already there, as they promised. In the mean time they advised me with a workaround.

Review Source

MD

Matt D.  
Owner  
  
Used the software for:

### "Zippity Zip!"

December 8, 2015

4.0

ZipBooks is the innovative bookkeeping tool of the future--with a solid business model that makes it free! Brilliant to provide the most basic needs and be able to grow with a business and provide additional features and bolt-on functionality. Works great!

Review Source

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