# Page 11 | IntakeQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is IntakeQ the right Medical Practice Management solution for you? Explore 321 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews --- IntakeQ 4.7 (321) [View alternatives](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of IntakeQ ## Showing most helpful reviews Showing 251-275 of 321 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Sara M. Business owner Used the software for: Less than 6 months ### "Really intuitive and inclusive!" July 11, 2017 5.0 Pros It does everything you need, it's very simple to use, has a great mobile version of the website, and is intuitive. Cons Sometimes it can be glitchy and not send appt confirmations. Doesn't allow you to automate sending consent forms in emailing automation. Would love an app! Review Source LS Lori S. COO Used the software for: Less than 6 months ### "Easy to use and easy to customize." July 15, 2017 5.0 Pros I love how easy it is to create an intake form and consent forms. There is a wide selection of question types and it is VERY easy to edit. Cons I don't like that there is No spellcheck feature. Another problem I found that it is too easy to delete a form accidentally. Review Source SY Stephanie Y. Prosthodontist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very fluid system." July 11, 2017 5.0 Pros Allows ability to set barriers on scheduling. Good charting system. Patients find it fairly simple to use and easy to fill in. Cons I have to type in the client's name to retrieve their notes. It's a hassle having to click back and forth between "Booking" and "Clients" Review Source RR Rebecca R. patient coordinator Medical Practice Used the software for: Less than 6 months ### "Easy and Efficient" July 17, 2017 5.0 Pros very easy and quick to send paperwork to patients, patients also seem to like the convenience and ease Cons once a patient starts their paperwork and doesn't finish, they don't seem to go back to finish...not sure if we need to resend it or if its just a patient error Review Source PD Patrick D. Executive Director Used the software for: Less than 6 months ### "Mostly positive. Was able to migrate paperless with the help of IntakeQ." July 11, 2017 3.0 Pros Ease of use for the patients, the secure and HIPAA compliant interface, the ability to generate PDFs Cons Some of the development interface lags... Also don't like how you can't reroute forms from one provider to another. I also wish PDF generation was quicker. Review Source CM Carlene M. Clinical Director Mental Health Care Used the software for: Less than 6 months ### "We love using IntakeQ- we now have a paperless intake process" July 14, 2017 5.0 making intakes paperless Pros I like that we can edit the intakes once they come in and use them to write our initial assessment notes. Cons I wish that it function more like a full fledged EHR- having options to bill using CPT codes, would be great, for example. Review Source SE Sabine E. Intake Coordinator Used the software for: Less than 6 months ### "Your customer service is excellent. I have been dealing with rep who is quick and very helpful." July 11, 2017 5.0 Pros Using this software allowed our customers to quickly access and submit a referral, which increased our client numbers. We were able to tweak our intake forms many, many times. Now it's working. We have had a positive experience using IntakeQ. Review Source KB Katie B. Owner/Acupuncturist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Streamlines the intake process in my high volume clinic" December 1, 2016 5.0 Using intakeQ has helped my office to move more quickly and efficiently. It allows me to task out my office staff for other projects, saving us time and money. Pros The ease of use for myself, my staff and clients. Very user-friendly Cons I wish that it integrated with MINDBODY Review Source MS Melinda S. Used the software for: ### "IntakeQ is good but could be better!" December 13, 2016 4.0 I heard about IntakeQ from another holistic practitioner. I tried to create my own questionnaires but it was far easier to pay extra for IntakeQ to create and customize them for me, with my own logo. Sometimes my clients complain of errors and difficulty submitting their responses, which is frustrating for them and me, especially when I find them complete in the "Not Completed" file. Even when there have been problems, the customer service is prompt and friendly. I have not integrated the schedule into my website, so I cannot comment on that. Review Source EM Eddie M. Optician Hospital & Health Care Used the software for: Less than 6 months ### "InTakeQ has made our office more efficient" July 11, 2017 4.0 Pros having patients fill out forms ahead of time makes the flow in the office smoother, patients appreciate not having to wait Cons haven't used long enough to judge, but I feel some areas of the forms could be pronounced, easier to read Review Source KF Kelly F. Program Director Mental Health Care Used the software for: Less than 6 months ### "Intake Q Review" December 18, 2018 5.0 Pros It is easy to use, secure, and allows us to get intake forms completed easily. Removes the hassle for clients. Cons I don't think I have a good handle on all the features, and am not sure if we could be using it more effectively. Review Source JM Jyoti M. Dr Medical Practice Used the software for: 6-12 months ### "Love intake forms " December 13, 2016 5.0 Love the ease of use. I was using paper intake forms before and emailing them to patients. This was very time-consuming and inefficient. Now with the online intake forms, I save a lot of time in my practice. Pros Intake forms And patients putting in their credit info. Review Source KB Kim B. Used the software for: ### "Easy to use" December 20, 2016 5.0 I am a single, one-person office mental health provider. IntakeQ has really helped to streamline my patient scheduling and patient intake forms process. My patients love the email appointment confirmatioms and automated text reminders that are available to use. I am very pleased with the software and the avaialbel support. The only thing that would be nice would be to have some phone support-a number to call if help is needed, but I have found that when I email I get a response back very quickly, so overall support IS good. Review Source RH Rick H. MD Hospital & Health Care Used the software for: Less than 6 months ### "Easy to personalize intake forms" December 4, 2018 5.0 Pros I love that it had thousands of possible questions already built with a few templates. It was really easy to create a personalized intake form. Cons I wish it was easier to copy and paste into my medical record. Review Source RK Reshma K. MD Hospital & Health Care Used the software for: Less than 6 months ### "Intake Q" December 7, 2018 5.0 Time and cost effective Pros Ease of use Friendly appearance Ability to customize Easy to follow and keep track Good customer service Cons I am very pleased with it. At this time would not like to change anything. Review Source DV Daniela V. Used the software for: ### "Awsome Product!" December 6, 2016 5.0 I have been using intakeQ for a bit more than a year now and I am very satisfied. Whenever there was a glitch or question they were quick to respond and resolve. My patients like it. I love that many needed things are available in one place - online scheduling, reminders, intake forms, a place for patient notes, and now also a way to track basic financials. Love it! Pros Ease of use, all in one place, very flexible Cons EHR could be more developed to make it alternative to paper. Review Source AB Adela B. Owner Medical Practice Used the software for: Less than 6 months ### "Best Medical History forms" December 1, 2016 5.0 Is really easy for patients to fill it out at there convenience, easy to understand and so far have not had a issue with it. My parents love it! Pros Very easy to use and understand. Cons At the moment I don't have any cons. Review Source AW Andrew W. Owner, Physical Therapist Used the software for: ### "Excellent Product and Customer Service" April 25, 2016 5.0 IntakeQ is continuing to develop their product in response to the needs of their customers. I have been using it for 1 year primarily for online scheduling and reminders, which have all gone smoothly. Whenever I have been uncertain of something they respond quickly to email queries. They have also implemented suggestions and do a good job letting you know about latest development. I have implemented the online booking option into my website www.physioworkshsv.com Review Source dN danh N. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "worth it as a solo practitioner starting out, easy to integrate, BEST customer support" July 12, 2017 4.0 ease of use, one stop shop, dynamic with my lifestyle Pros functionality, easy to integrate, customizable, the company continues to adapt to my needs and provides easy solutions. Review Source VB VALERIE B. Clinical therapist Mental Health Care Used the software for: 6-12 months ### "Very convenient and user friendly." December 1, 2016 5.0 Excellent customer service. Makes my private practice paperwork more efficient and environmental friendly. Pros Easy to use for clients. Cons Challenging to make forms without some assistance. Review Source EG Eric G. Used the software for: ### "We've Throughly Enjoyed Working With Intake Q" December 1, 2016 5.0 Our experience with Intake Q has been exceptional from the very beginning. They promptly answered all of our questions before signing up and afterward helped us create online intake forms that were beautiful, customizable, and in the end exactly what we needed. The result has been a more streamlined front end process for our clients, and a sense of satisfaction in knowing our company has a legitimate partner in improving how we do business each day. Review Source JM J M. MD Medical Practice Used the software for: Less than 6 months ### "Best decision ever" December 1, 2016 5.0 As a health care practitioner who wanted to streamline the practice, this program has been invaluable. Scheduling is easy, taking payment is seamless. This has saved me an invaluable amount of time. Pros Patients pay online so I don't have to handle credit cards. Cons I would like to be able to set certain appointments for certain days or certain times of days. Review Source Response from IntakeQ December 2, 2016 Hello there, Thank you for the awesome review! You can set certain appointment types for specific times or days of the week. This article explains how to set it up: http://support.intakeq.com/article/139-setting-up-alternative-hours-for-a-service DB Damon B. Owner / Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Been Great for Naperville Manual Physical Therapy!" December 16, 2016 5.0 Excellent customer service. Intuitive product. Easy to create/modify on the fly. Easy for clients to complete. Visually appealing forms. Pros Ease of use, aesthetics. Cons No cons or complaints. Review Source JW James W. Physician/CEO Medical Practice Used the software for: Less than 6 months ### "Medical records" December 8, 2018 5.0 Easy access for patients to file out forms before appointment Pros Easy for patients to navigate. Allows for faster service Cons Payment process seems confusing to patients Review Source EL Elizma L. ND Used the software for: ### "Quick replies and easy to use" May 2, 2016 5.0 We've been using IntakeQ for our clinic for about 6 months now and am very happy with the quality of the program as well as the service. It's made our client intake and clinic running so much more efficient and we haven't had any complaints from our clients with regards to complexity of the service. It's very user-friendly and IntakeQ is quick to reply to queries . I have no reason to look for other providers of similar services. Review Source Similar Products Featured