Who Uses This Software?

Our software is used worldwide for property management companies looking to effectively manage their corporations with a single platform.


Average Ratings

26 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $299.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SHIFT Next Level Innovations
  • www.shiftsuite.com/
  • Founded 2002
  • Canada

About Shiftsuite

Shiftsuite is the most powerful and innovative condominium management platform in Canada. The platform offers accounting, property management and community websites in a single cloud based platform. Shiftsuite technology is used in over 500,000 condominium units worldwide


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Shiftsuite Features

  • Calendar Management
  • Committee Management
  • Document Management
  • Event Management
  • Member Communities
  • Member Directory
  • Online Payment Processing
  • Property Database
  • Website Management
  • Work Order Management
  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

Shiftsuite Reviews Recently Reviewed!

Concierge Desk Experince

Mar 28, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: I have moderate experience with this software. I found moderate customer service and poor performance. In needs to be improved. It works very slow in my computer.

Administrative Assistant

Mar 27, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: This program is great for tracking information and follow up on timelines. There are a lot of steps to get into most of the programs that if there were less it would be much more efficient. The information that can be stored under the unit files in each Corporation is more of a one stop shop it is just the steps to get you there. Recording or entering information is time consuming.

Satisfied User

Mar 27, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: This software is very user friendly. Its like a one-stop shop for property management. Overall a good experience.

Great product

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy layout and great functionality

Cons: Little bit slower in a slow network environment. Hard to edit in invoices with spelling and etc

Overall: Easy to use and great customer service. It works in most os and it is definite one of the easiest software to use.

Satisfied Customer

Mar 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall I feel the software is very user friendly. Shift is always quick to provide us with support when problems arise.

The Greatness of Shift

Mar 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: The best part of shift is the costumer service! Excellent and quick!
The clients love to have the website feature which gives them more autonomy.
I like the fact that nothing can be deleted and everything is traceable.

Shiftsuite

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using ShiftSuite for over two years now. It features all the functions for Condominium Property Management from Owner Statements to Financial Reporting.

In comparison to other programs, I found ShiftSuite the easiest to learn and use. The interface is very user friendly. Chris, Laz and the rest of the team are available easily if you encounter any problems.

I highly recommend ShiftSuite.

Efficient and useful

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: I definitely could not function at work without Shiftsuite. It makes managing multiple properties / owners / accounts simple and efficient and does everything I need - and more. One you get to know the software it is fairly easy to use and ties everything together nicely into a user friendly and useful program. Also love the integrated Owner Website for my strata property owners - great feature. Only thing I would change would be having tech support available during business hours in BC - at the moment we loose support part way through the afternoon when the EST office closes and the delay can be frustrating.

Accounts Payable

Mar 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Using it for the last 10 months find it very easy to move from different fields. Also find when problem occurs the response is quite fast

PMG- Shift Suite

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: The Budget feature with being able to populate your letters with the "merge fields" is nice to have. The customer support staff is amazing, I send off an email and I typically get a response almost immediately whether by email or phone, the staff is very personable, and friendly egar to help. There are some things that we use with Shift now that makes things for an administrator go a little quicker and efficient , and few that add some extra steps for us. But overall, a good software for a Property Management firm.

Excellent Condo Software

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I have used Shift Suite for about a year now. The implementation process was simple, the trainer was very knowledgeable and helpful and the overall experience has been great.

Not what it used to be, still not what I was sold

Mar 21, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It has al three components in one platform

Cons: I feel like I'm using beta software from circa 2000. No mobility, and clunky UI, constant glitches, and features that add man hours to my staffs day

Overall: Your software does not save time for property managers it creates problems that require the user to create work-arounds... costing man hours. It is still the only product that offers all three; accounting, property management, and websites together but it is clunky, glitchy, and slow on solutions being implemented. I'm sorry, but the customer service although fantastic is declining and my level of frustration is climbing. I will be honest and let you know I'm casually entertaining other options at this time.

Recommendations to other buyers: No

Accounting Review

Mar 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity of owner ledgers

Cons: It automatically uses credits on accounts and applies it incorrectly.

Overall: Software is good however it doesn't accommodate large volume data entry or batches. It also could use some vendor management and billing specifically for stratas.

Recommendations to other buyers: Accounting functioning made easier to handle volume/multiple stratas at one time without having to constantly log in and out of stratas.

Assistant Office Administrator

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great response time, staff are patient and knowledgeable.
Great to see the adaptability to customers needs.. adding features

Good software but could use some functionality upgrades

Mar 21, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Relatively easy to navigate.

Cons: The uneccessary PAP complexity. Makes tracking end dates difficult and results in angry clients at times

Overall: One major improvement that probably incorporates 1990s technology is an end date in the PAP banking function.

Review from Maria Yang

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Different reports

Cons: font size is too small and not adjustable

Overall: The word font size maybe too small for some elder staff to read. Better to add enlarge or deminish function.
Report generated and save on own laptop, don't figure out which directory it saved. I usualy email PDF to my email.

Recommendations to other buyers: The name Shiftsuite is difficult to pronounce

Friendly-use software

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once you click one unit under "edit owner ledger", it will show the same unit under other function, like "owner maintenance"

Cons: For tenants' deposits, it cannot bulk post at one time (which means under one deposit slip, it cannot post all tenants deposit). It has to post one unit by one unit.

Overall: Overall, Shiftsuite is friendly-used software, however, regarding to the deposits, it cannot bulk posting at one time, instead, it has to be posted unit by unit, which is one small point needed to be improved.

Recommendations to other buyers: Hope to improve the cons I mentioned above.

Should be geared more to Property Managers

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of work orders

Cons: letter writing

Overall: for accounting it is great, for property managers and administrators it needs some work. You should be able to write letters directly from shift suite and not have to import form letters and then edit them.

Very Good.

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: The most perfect thing about the shiftsuite team is there customer services. They are really very helpful, always fast to respond to your inquiry or problem and they take your suggestions or problems into consideration and see how they can implement it in a way that will be beneficiary to all other users.

As for the accounting system itself, I can say that it is reliable, you can trust the reports and results and it is showing you. From my small perspective, I can say it is easy to use and easy to learn.
And again back to their supportive team, if there is any issue that is not understandable you can talk to them and they will be very willing to help you.

Overall, Shiftsuite is a good accounting system related to the property management field, and i do recommend it to other users.

Good Luck and All the Best Shiftsuite. And Thank you for your continuous support.

Simply Shift - Easy to use!

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The copy function! As I am in accounting this copy function is great for contract invoices and other re-occurring entries.

Cons: Sometimes the date changes just as you press "save" when entering an invoice and you have to void the entry.

Overall: At my last job we used to use Simply Accounting. Switching from Simply to Shift has been a great improvement. Shift is a program that creates a more efficient way of working. There are many functions that help speed up the day to day process. As an example in entering invoices and referring back to previously made entries. This ensures that our clients get accurate results when financials are generated every month. Anytime I have had troubles with the system then Shift team is always attentive and ready to help. Very happy my employer has this system in the company.

Recommendations to other buyers: I am looking forward to see Shift continue to grow!

Condominium Administrator

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use.

Cons: Take long to long in. entering the passwords.

Overall: My experience with shift has been great. The software is very useful, fast and user friendly.
Thanks.

A great fit!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been with ShiftSuite since the beginning of our offering of Condominium Management Services. We use their full suite of technology, and is a great fit for us. They've always been supportive, enthusiastic, and great to work with. I would highly recommend them!

Good Job Shift

Dec 09, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The people at the company are great; problems are always resolved relatively quickly and professionally. Improvements are generally made when requested. Software is easy to use. Working from their server offsite means it is a bit slower than other programs.

Great part of our team

Nov 26, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support team at Shiftsuite have played an important part in the success of my business in its first six months. Their software is user friendly, industry specific, and their response time is amazing when questions come up.

This has been by far the best software designed specifically for our profession I've encountered.

Nov 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Shiftsuite is constantly providing more tools and value to the software. This is its greatest strength and sometimes weakness. Changing processes and adapting to constant change can be hard, and with software that sometimes means bugs. However, every time Shiftsuite customer support has received an issue they deal with it efficiently and in a timely manner.

Amazing to work with!

Nov 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've used the Shiftsuite products from the very beginning. The company is based in Ontario and understands the industry. The support and ease of use is second to none. I would highly recommend Shiftsuite for your condo software needs.