# Shiftsuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shiftsuite the right Real Estate Property Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147392/Shiftsuite/reviews --- Shiftsuite 4.2 (33) [View alternatives](https://www.capterra.com/p/147392/Shiftsuite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Shiftsuite Ease of use 4.2 Customer Service 4.6 ## Pros and Cons in Reviews JR Joan R Status Certificate AdministratorReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “There customer service is superior and its comforting for me to know they are always there when I need them and treat me wonderful. “ July 18, 2023 JM John M RCM OLCM PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Their security and control access is comprehensive for customizing user rights is well covered.“ October 27, 2021 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tal B. Senior Program Manager Management Consulting Used the software for: 6-12 months ### "Great for condo owner/renter" December 21, 2018 4.0 Pros Shiftsuite offers a user friendly interface. It's best feature is the follow-up option. Cons Unfortunately Shiftsuite is very slow and while the interface is easy to navigate, it could use a face lift. Review Source SM Shahla M. Property Manager Real Estate Used the software for: 6-12 months ### "Shiftsuite is very helpful and user-friendly software for the Property Management companies " April 25, 2024 5.0 Great software with lots of tools to prepare budgets and financial statement for different corporations very fast and accurate. Pros Very user-friendly Cons Preparing an information certificate update was very complicated . Alternatives considered [AvidXchange](https://www.capterra.com/p/144102/AvidXchange/) Reason for choosing Shiftsuite More useful accounting tools Review Source JM John M. RCM OLCM President Real Estate Used the software for: 2+ years ### "Management Benefits " October 27, 2021 3.0 I have met many of the staff and found them well informed, positive and receptive. The package hit many of our essential needs and wish list. This resulted in several procedural modifications to accommodate Shiftsuite. I am pleased to say the overall changes resulted in far more efficient work for staff, easily assessable data shared and updated in real-time. The paper is disappearing rapidly to digitized records, which fits right in with SS systems. Pros Time saver in tracking & issuing PO.Maintenance history by unit building, Insurance expiry notices for trades. Preparing exp package from the reserve for auditor with copies of invoice, PO Calendar, task tracking, and auto notice with the memorized transaction - Insurance, Landscaper... Without a doubt, the STATUES CERTIFICATES and CAO notice's with a click right down to Sec 98 records attached to unit and doc or notes. Tie that to Conduit for issuing status certificates you might get that coffee break, slick system. Their security and control access is comprehensive for customizing user rights is well covered. Cons would be nice to have a report maker and a custom saving and availability to access feature. E-mailing of Statements could do with some refinement. There are always little changes that can be more relevant and useful. We have submitted several suggestions which were implemented. They have great customer support and receptive response to suggestions for improvement is fantastic. Sorry wrong box this is PRO. With all that said setup and installation process could be a lot better. Reason for choosing Shiftsuite Price, meets CAO requirements, PO tracking, integration for status certificate and Conduit progressive company providing support and regular updates and improvements. Review Source ED Ejona D. Administrative Assistant Real Estate Used the software for: 2+ years ### "Great Service and team" March 26, 2025 5.0 A great experience , the agents are very helpful, \[sensitive content hidden\] and the others that work with our corporation. Pros Great Service and very fast response from the team Cons The promt response and helpful team to resolve problems Review Source JD Jenifer D. Used the software for: 2+ years ### "Property Management" July 21, 2023 5.0 My experience with Shift has always been very pleasant. When I need support they are always there. Pros I like that it is very user friendly, easy to use. Cons At time a little slow but still useable. Switched from [Yardi Store Advantage](https://www.capterra.com/p/214122/Yardi-Store-Advantage/) Needed to be more functional Review Source JR Joan R. Status Certificate Administrator Real Estate Used the software for: 2+ years ### "Review for Shiftsuite with regards to status certificates" July 18, 2023 5.0 There customer service is superior and its comforting for me to know they are always there when I need them and treat me wonderful. They really are great. Pros We manage over 140 properties and Shiftsuite creates our status certificates for pretty much all of them.The customer support that I receive from their staff is the best support I have ever had. I am older and my computer skills are not the best; they always assist me with kindness and they are awesome people. Cons Not from my exprience. I am not involved directly with set up just using it daily. Reason for choosing Shiftsuite Was my companies decision and I am truly happy about it. Review Source MD Maria D. Property Manager Management Consulting Used the software for: 1-2 years ### "Communication in a Condominium Setting between Management and Owners" May 3, 2021 4.0 With clients ordering Status Certificates from them, it saves our office from doing all the work copying and getting them ready for pick up. Now they are on line and owners can order directly and down load over the internet. Pros We use this program for clients to obtain Status Certificates for when they are selling their condos. We have to make sure all the information is current and when information expires, such as insurance certificates, we replace with current document. Shiftsuite always sends us reminders that documents have expired. Cons There is nothing I like least. For Status Certificates it has worked out well. Review Source RP Roselee P. Accountant Real Estate Used the software for: 2+ years ### "Accounting Review" March 21, 2017 3.0 Software is good however it doesn't accommodate large volume data entry or batches. It also could use some vendor management and billing specifically for stratas. Pros The simplicity of owner ledgers Cons It automatically uses credits on accounts and applies it incorrectly. Review Source EK Edward K. Property manager Accounting Used the software for: 2+ years ### "Great product" March 24, 2017 5.0 Easy to use and great customer service. It works in most os and it is definite one of the easiest software to use. Pros Easy layout and great functionality Cons Little bit slower in a slow network environment. Hard to edit in invoices with spelling and etc Review Source SH Shane H. CEO & President Real Estate Used the software for: 2+ years ### "A great fit!" January 24, 2017 5.0 We've been with ShiftSuite since the beginning of our offering of Condominium Management Services. We use their full suite of technology, and is a great fit for us. They've always been supportive, enthusiastic, and great to work with. I would highly recommend them! Review Source DL Danielle L. Used the software for: ### "Accounts Payable" March 21, 2017 4.0 Using it for the last 10 months find it very easy to move from different fields. Also find when problem occurs the response is quite fast Review Source IJX Idy Jing X. Accounts Receivable Clerk Accounting Used the software for: 6-12 months ### "Friendly-use software" March 21, 2017 4.0 Overall, Shiftsuite is friendly-used software, however, regarding to the deposits, it cannot bulk posting at one time, instead, it has to be posted unit by unit, which is one small point needed to be improved. Pros Once you click one unit under "edit owner ledger", it will show the same unit under other function, like "owner maintenance" Cons For tenants' deposits, it cannot bulk post at one time (which means under one deposit slip, it cannot post all tenants deposit). It has to post one unit by one unit. Review Source MF Marta F. Condominium Administrator Management Consulting Used the software for: 2+ years ### "Condominium Administrator" March 21, 2017 5.0 My experience with shift has been great. The software is very useful, fast and user friendly. Thanks. Pros Easy to use. Cons Take long to long in. entering the passwords. Review Source MY Maria Y. Property Manager Facilities Services Used the software for: 1-2 years ### "Review from Maria Yang" March 21, 2017 4.0 The word font size maybe too small for some elder staff to read. Better to add enlarge or deminish function. Report generated and save on own laptop, don't figure out which directory it saved. I usualy email PDF to my email. Pros Different reports Cons font size is too small and not adjustable Review Source AE Ashley E. Property Management Accountant Accounting Used the software for: Less than 6 months ### "Simply Shift - Easy to use!" March 21, 2017 5.0 At my last job we used to use Simply Accounting. Switching from Simply to Shift has been a great improvement. Shift is a program that creates a more efficient way of working. There are many functions that help speed up the day to day process. As an example in entering invoices and referring back to previously made entries. This ensures that our clients get accurate results when financials are generated every month. Anytime I have had troubles with the system then Shift team is always attentive and ready to help. Very happy my employer has this system in the company. Pros The copy function! As I am in accounting this copy function is great for contract invoices and other re-occurring entries. Cons Sometimes the date changes just as you press "save" when entering an invoice and you have to void the entry. Review Source JC Johanna C. Assistant Office Administrator Management Consulting Used the software for: 1-2 years ### "Assistant Office Administrator" March 21, 2017 5.0 Great response time, staff are patient and knowledgeable. Great to see the adaptability to customers needs.. adding features Review Source SM Sean M. Managing Broker/President Used the software for: 2+ years ### "Not what it used to be, still not what I was sold" March 21, 2017 3.0 Your software does not save time for property managers it creates problems that require the user to create work-arounds... costing man hours. It is still the only product that offers all three; accounting, property management, and websites together but it is clunky, glitchy, and slow on solutions being implemented. I'm sorry, but the customer service although fantastic is declining and my level of frustration is climbing. I will be honest and let you know I'm casually entertaining other options at this time. Pros It has al three components in one platform Cons I feel like I'm using beta software from circa 2000. No mobility, and clunky UI, constant glitches, and features that add man hours to my staffs day Review Source TD Tino D. Property Manager Management Consulting Used the software for: 6-12 months ### "Should be geared more to Property Managers" March 21, 2017 4.0 for accounting it is great, for property managers and administrators it needs some work. You should be able to write letters directly from shift suite and not have to import form letters and then edit them. Pros The ease of work orders Cons letter writing Review Source HY Haidy Y. Used the software for: ### "Very Good. " March 21, 2017 4.0 The most perfect thing about the shiftsuite team is there customer services. They are really very helpful, always fast to respond to your inquiry or problem and they take your suggestions or problems into consideration and see how they can implement it in a way that will be beneficiary to all other users. As for the accounting system itself, I can say that it is reliable, you can trust the reports and results and it is showing you. From my small perspective, I can say it is easy to use and easy to learn. And again back to their supportive team, if there is any issue that is not understandable you can talk to them and they will be very willing to help you. Overall, Shiftsuite is a good accounting system related to the property management field, and i do recommend it to other users. Good Luck and All the Best Shiftsuite. And Thank you for your continuous support. Review Source JD Jenifer D. Used the software for: ### "PMG- Shift Suite" March 21, 2017 4.0 The Budget feature with being able to populate your letters with the "merge fields" is nice to have. The customer support staff is amazing, I send off an email and I typically get a response almost immediately whether by email or phone, the staff is very personable, and friendly egar to help. There are some things that we use with Shift now that makes things for an administrator go a little quicker and efficient , and few that add some extra steps for us. But overall, a good software for a Property Management firm. Review Source RK Rachel K. Used the software for: ### "Efficient and useful" March 21, 2017 4.0 I definitely could not function at work without Shiftsuite. It makes managing multiple properties / owners / accounts simple and efficient and does everything I need - and more. One you get to know the software it is fairly easy to use and ties everything together nicely into a user friendly and useful program. Also love the integrated Owner Website for my strata property owners - great feature. Only thing I would change would be having tech support available during business hours in BC - at the moment we loose support part way through the afternoon when the EST office closes and the delay can be frustrating. Review Source RM Ryan M. Used the software for: ### "Shiftsuite" March 21, 2017 5.0 I've been using ShiftSuite for over two years now. It features all the functions for Condominium Property Management from Owner Statements to Financial Reporting. In comparison to other programs, I found ShiftSuite the easiest to learn and use. The interface is very user friendly. Chris, Laz and the rest of the team are available easily if you encounter any problems. I highly recommend ShiftSuite. Review Source LK Lori K. Used the software for: ### "Administrative Assistant" March 27, 2017 3.0 This program is great for tracking information and follow up on timelines. There are a lot of steps to get into most of the programs that if there were less it would be much more efficient. The information that can be stored under the unit files in each Corporation is more of a one stop shop it is just the steps to get you there. Recording or entering information is time consuming. Review Source SM Sean M. Managing Broker/President Used the software for: ### "This has been by far the best software designed specifically for our profession I've encountered." November 26, 2015 5.0 Shiftsuite is constantly providing more tools and value to the software. This is its greatest strength and sometimes weakness. Changing processes and adapting to constant change can be hard, and with software that sometimes means bugs. However, every time Shiftsuite customer support has received an issue they deal with it efficiently and in a timely manner. Review Source DD David D. Used the software for: ### "Good software but could use some functionality upgrades" March 21, 2017 3.0 One major improvement that probably incorporates 1990s technology is an end date in the PAP banking function. Pros Relatively easy to navigate. Cons The uneccessary PAP complexity. Makes tracking end dates difficult and results in angry clients at times Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.