# Klenty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Klenty the right Email Marketing solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147408/Klenty/reviews --- Klenty 4.6 (44) [View alternatives](https://www.capterra.com/p/147408/Klenty/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Klenty Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews Aliaksandr B Marketing ExpertMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “You can create a lot of follow-ups and campaigns nice & easy, good for cold email campaigns, customization.“ July 22, 2021 RB Rajat B Manager Delivery and Operations Marketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “The UI is complex, the features are difficult to understand“ August 4, 2022 Hanzel M Marketing ManagerE-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “Setting up email campaigns is a very straightforward process.“ September 29, 2022 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aldo M. CEO Marketing and Advertising Used the software for: 6-12 months ### "Good for starters, great for experienced users." February 15, 2023 5.0 Really satisfied with what I accomplished with Klenty. Pros Easy to use, in constant improvement, good customer service, way to enable and disable features. Has 14-day free trial. Cons A little expensive. They charge per mailbox and limit you to have only one main mailbox and 2 more, if you want more, you have to open another account. Alternatives considered [Snov.io](https://www.capterra.com/p/182902/Snovio/) Reason for choosing Klenty It seemed the best option and it was recommended by a colleague. Review Source DR Daniel R. Founder Writing and Editing Used the software for: Less than 6 months ### "Very impressive sales automation tool — with a few bugs" January 7, 2020 4.0 Overall, I have been very impressed with this India-based sales automation tool. Having used on-premises and SaaS CRMs for years, I decided that it was time to try something a little different for my use-case, which primarily consists of automating outbound sales funnels. I evaluated just about every option I could find in Google — Woodpecker, etc (too many to name!) I settled on Klenty because something about the simplicity of its user interface just connected with me. So far, the experience has been mostly positive — the one negative has been that the tool is a little bit too buggy. E.g., just before I wrote this, I was speaking to their support to try figure out why two sending cadences were not running when they should have been. However, after having several awful support experiences, I have found the Klenty team to be very polite, knowledgeable, and helpful. Overall, this is a tool that I hope to continue exploiting for some time — and I'm glad to know that I have a helpful team to help diagnose and resolve any issues that I may encounter. Pros Intuitive user interface Can easily swap out email IDs for cadences Basic sales email automation Open and clickthrough rate tracking Excellent support team Cons A lot of minor glitches and bugs that still need to be ironed out Missing some granular time setting options Reason for choosing Klenty Really liked the UI Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) I was very unimpressed by Zoho's automation features — even on the paid tiers. Their product consultant helpfully advised me that a dedicated outbound email / sales automation tool might be a better fit for my needs and I remain very grateful for the steer. Review Source Hanzel M. Marketing Manager E-Learning Used the software for: 6-12 months ### "Klenty: Cheap, but not worth it." September 29, 2022 2.0 It works if your needs are basic. I think is a very straightforward platform intended for cold email prospecting, not for a regular newsletter or mailing campaign. Pros Setting up email campaigns is a very straightforward process. User-friendly interface without many sections you can get lost in. A great tool for follow-ups on cold email prospecting. Cons If you want a template with personalized design you have to code it somewhere else. Reporting and analytics are hard to read, all the information gets mashed together and I can´t find any way to analyce campaigns separetley. Reason for choosing Klenty Price and features presented. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Company wanted to explore new tools. Review Source Ram V. Senior Account Executive Computer Software Used the software for: 1-2 years ### "Klenty - Great email marketing tool for SDR & AEs" August 26, 2022 4.0 Overall very positive experience - Highly recommend Pros Managing multiple campaigns, testing with different cadences to identify best practices & a great fluid UI to work with Cons Bugs in cadences where the email has not been sent yet but the UI shows it's sent & unreliable reporting occasionally Alternatives considered [lemlist](https://www.capterra.com/p/173776/lemlist/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Klenty Pricing & UI Review Source Rafael del Valle A. sales manager Human Resources Used the software for: 6-12 months ### "Klenty is the easiest way to reach out your futures leads. " October 24, 2022 5.0 Pros Easy to use, and the way they send the email allow getting into your inbox's prospects without being banned. This allows to have a better open rate and CTR. Cons The integration with Pipedrive by the time we were using the software was not working very well. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Review Source Aliaksandr B. Marketing Expert Marketing and Advertising Used the software for: I used a free trial ### "Good but not great" July 22, 2021 4.0 Well, we was searching for a software that helps with email automation and cold emails. To be honest, I used only a free trial and I can say that Klenty is a good service, but not the best. The analytics looks simple, and overall, I want to see more features for the pricing policy of Klenty. Pros You can create a lot of follow-ups and campaigns nice & easy, good for cold email campaigns, customization. Cons Integrations, you can improve it, analytics is good, but not great if we compare Klenty with another services. Alternatives considered [Woodpecker.co](https://www.capterra.com/p/150484/Woodpecker/) Review Source Vivek K. Founder Marketing and Advertising Used the software for: Less than 6 months ### "A comprehensive sales tool for outreach " September 13, 2018 5.0 We have set up our outbound process on Klenty. The founder is supportive and accessible. The support team has been helpful in helping us get started. Outbound is all about scaling slowly and consistently and Klenty allows us to do that. We also got some solid tips on how to not to abuse emails and flounder. Their experience of working with 100's of other businesses globally is definitely handy. Just of the experience - - Campaign set up in 2 days flat. - Smooth CRM integration - The support that doesn't disappoint you Pros Klenty as a product is built around one core objective - making the outreach more impactful. Everything revolves around setting up cadences. The part that sales reps screw up the most. Works amazingly well when you are setting up your outbound process. Cons Would ideally want to have one solution for calling and emailing. Twilio pricing should be baked in the product and not as an add-on. Review Source Narendhiran S. Product Marketing Manager Computer Software Used the software for: Less than 6 months ### "Easy to use, easy to set-up. Get going faster" February 1, 2019 4.0 It is good and handy tool. Highly recommended for targeted product upset/cross sell campaigns, where customer knowledge is abundant and customisation is mandate. Pros 1\. Ease of creating drip email campaigns, and follow-ups. 2. Customisation possibilities, and ease of customising the email. 3. Sync with email to show updated stats, like if someone had responded on the email and you received a gmail the data is populated on the dashboard. 4. Insights - basic ones but neat and useful Cons 1.Segmentation and contact management: Adding a contact to one list removes them form another, but ideally a user can be in multiple segments. 2. Slow rate or sending emails, 30s/email. Review Source Yaznaia J. CEO & Co-Founder PassForSales Computer Software Used the software for: 6-12 months ### "Easy to use and Cheaper than the other tools" July 27, 2018 5.0 Excellent service. Every time we have a question, we send an email and we get instant response and help. Pros The tool is ease and fast pace. We all used it in our team and we are very glad that we are managing all our campaigns with it. Cons We havent got any issues working with the tool. Review Source Darrin O. Founder and Principal Recruiting Consultant Human Resources Used the software for: 6-12 months ### "Klenty is a powerful tool at an amazing price!" May 14, 2019 5.0 Pros Ease of use, intuitive interface, easy to set up Cons Can't really come up with any. I've used a number of email/marketing automation tools and Klenty provides the most features at the best price. Review Source VR Verified Reviewer Business Development Manager Financial Services Used the software for: 6-12 months ### "Klenty equates productivity" April 8, 2020 5.0 My experience with Klenty so far has been wonderful Pros I love that we can schedule bulk mails in klenty and love the everyday report that the system generates of the number of views, clicks, open rates, etc Cons Maybe the reporting segment can show the email ids of the prospects that had engaged in each step for the cadence rather than having to go to the prospects page to view this information Review Source VR Verified Reviewer Head of Business Development Internet Used the software for: Less than 6 months ### "Boost Sales with an efficient way" June 20, 2018 4.0 Pros In my experience, it takes a lot of time to do the cold email outreach campaign. With Klenty, it saves our more than 50% time to do the outbound campaign. Cons The system of Klenty is very stable. As a user from this year, I never faced any difficulty and unstable situation. Review Source MF Michael F. Communications Director Environmental Services Used the software for: 2+ years ### "A Great Software Solution" May 14, 2019 5.0 Pros Klenty allows us to easily send out email campaigns to our customers and prospective customers and track their engagement with our email campaigns. Cons The software can be a bit difficult to learn how to use at first, however, the staff is very helpful in figuring out what you're doing Review Source RP Rohit P. Account Manager Internet Used the software for: Less than 6 months ### "Review of Klenty" May 15, 2019 4.0 Overall this product is very good and highly recommended. Pros This software is very easy to use and the best part it doesn't cost much. This software provides new features very frequently. This software has a lot of features. We can easily set an email campaign and start sending the emails. We are very happy and satisfied with the product. Cons Limit on mails. The interval between every email making it limited. Review Source JL Julien L. B2B Lead Generator Marketing and Advertising Used the software for: Less than 6 months ### "Great tool for everybody " May 28, 2019 5.0 I am totally satisfied with Klenty. They offer a useful cold email service with a lot of functionnalities. Their support is great. Pros The functionalities and the way they keep improving their service. Cons The tool take a little bit of time to get used to but after, it's the best one. Review Source Efraín B. Sales Development Rep LatAm Computer Software Used the software for: Less than 6 months ### "Klenty la mejor ayuda para aumentar tus ventas con email marketing" January 19, 2023 4.0 Es una excelente herramienta, al principio estaba haciendo el contacto y seguimiento de leads de manera manual lo que implicaba que no lo hiciera de manera correcta, con Klenty solucioné eso, porque al configurarlo una vez, Klenty se encarga de todo, del envío, seguimiento, métricas, todo. Muy contento con Klenty. Pros Es sencilla, intuitiva, re fácil de usar.La automatización de todo el proceso de contacto te ahorra mucho tiempo.Las múltiples integraciones que tiene con otros softwares de venta, te ayudan a mejorar tus resultados y facilitar tu trabajo. Cons Es una buena herramienta, el único contra es la cantidad limitada de plantillas que trae pero es una pequeñez en comparación con lo potente y buena que es para campañas y lograr ventas. Review Source SB Sam B. Partner Logistics and Supply Chain Used the software for: 1-2 years ### "Perfect for doing what Pipedrive does not - drip email campaigns" May 31, 2022 4.0 I use Klenty for one purpose, which might be different from other users. I use Klenty, so I don't need to send follow-up emails to deals inside of Pipedrive manually. Instead, I've set up Klenty to handle the email sequence automation by sending follow-up emails until the prospect replies or other variables are met. This is an excellent feature they have, and it is well worth the cost to have Klenty integrate with Pipedrive. I don't expect to use Klenty forever. At the moment, they are simply filling a void of features Pipedrive lacks. And while I have been using Klenty for over a year, I suspect the day will come when Pipedrive adds these features to their capabilities, rendering my need for Klenty useless. Until that day comes, I will continue to use Klenty. Pros When Klenty is correctly configured with Pipedrive and your campaigns are set up, it becomes a set it and forget it tool. While it is not cheap, it quickly pays for itself through its ability to send threaded follow-up emails to customer inquiries. Support is there to help out when you need them, and because I rarely need to log in to Klenty, it feels like it is perfectly integrated into my CRM, Pipedrive. This is an excellent thing because Klenty picks up where Pipedrive fails, email automation sequences. Cons Klenty's platform is not very user intuitive. Anytime I want to add a new cadence, which is something I do every 4-6 months, I need to read the support articles to relearn how to set it up correctly. I would have thought I could have gotten a grasp of things by now. This is not a huge deal, but it does give off the feeling of Klenty lacking completeness. Another minor con is how you contact support. Once you are logged in to the app, the only way to contact support is to open a new window where you can access klenty.com's main webpage, and communicate with support via their sales chat plugin. Strangely, this plugin does not show up once logged in. I believe this is an easy fix, but I have not brought this up to them, so I'm not surprised it has not been fixed. Review Source JC Jonathan C. Sales Representative Biotechnology Used the software for: 1-2 years ### "Easy Targeted Prospecting" December 18, 2023 5.0 I've had a very positive experience and use the product daily. Pros The things I like most are the ability to reach a large number of people while personalizing outreach to tailor to the individual utilizing Klenty's placeholders function. I also find support very helpful, responsive, and open to feedback. Cons I think prospect filtering could be improved upon, but is quite functional in its current state. I also wish it was simpler to integrate accounts for a team together. Review Source MJM Maria Jimena M. Growth Manager Management Consulting Used the software for: 1-2 years ### "Klenty is a great ally for our business" November 13, 2023 5.0 Pros What I like most about Klenty is that it is a specific alternative for those of us looking for personalized contact with leads, but on a large scale. Cons To continue contact once the response is received, for the moment I prefer my email manager. In my case, it is easier and more dynamic for me to have a traditional email inbox. Review Source DD David D. Manager Marketing and Advertising Used the software for: 1-2 years ### "Email Campign Management using Klenty" September 15, 2023 5.0 I am very happy with my experience with Klenty, it is a very simple and packed with feature email campaign tool Pros Ease of Use, Customer Support, Technical knowledge of Support. Flexibility, Features Cons Learning Curve, it takes a bit of time to get accustomed with the platform Review Source KS Karthik S. Content Marketer Computer Software Used the software for: 2+ years ### "Best Sales Automation tool for SMBs!" May 16, 2019 5.0 Before Klenty, our sales team was manually sending out emails to potential customers. As we started to scale, that was clearly not working out and we were looking for a powerful email automation tool. We have been using Klenty for a while and couldn’t have asked for anything more from the product. Pros Klenty makes it very easy to send out sales email campaigns. Our sales team productivity has improved a lot since we started using Klenty because the entire sales process has been put on autopilot. Also, their customer support is awesome. They are very quick and prompt in responding to our queries. Cons Nothing so far. Even if we have minor concerns, the support team jumps right in and fixes the issues. Review Source SB Stephen B. CEO Financial Services Used the software for: Less than 6 months ### "Effeicent Efeective tools" February 3, 2022 5.0 I would recommend Klenty to anyone who want to create an awareness with prospects. Pros Klenty links to Salesforce and allows for prospect management and campaign management. If allows for drip campaigns via email and LinkedIn which allows us to stay in front of our cleints and prospects Cons It does not allow me to upload prospects from my LinkedIn contacts with emails, names and companies for custom email campaigns Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Klenty Klenty linked to salesforce Review Source HG Hrachya G. CEO Marketing and Advertising Used the software for: 2+ years ### "Particularly good for B2B Email marketing" March 18, 2022 5.0 Very satisfied. Pros Built-in inbox. You don't have to check your email every time. You can respond to replies straight from the tool. Their support is amazing. Cons Seems they have recently increased their pricing. Reason for choosing Klenty We had a set of requirements for our campaign. In comparison, Klenty was a clear winner. Also, the integration was deeper with our CRM. Review Source VR Verified Reviewer Manager of Digital Marketing Management Consulting Used the software for: 6-12 months ### "Email marketing platform" October 23, 2018 4.0 Pros Very good program that has a lot of features and customization options for email campaigns. I love how it keeps track of email addresses and will not send duplicate campaigns to a single email unless you chose to. Cons Some of the work is a bit tedious, when making changes and updating, you have to apply it to every email in a campaign. lots of loading screens when changes are applied. Review Source AU Akash U. Marketing Associate Computer Software Used the software for: 1-2 years ### "Perfect email automation platform for growing sales teams " May 16, 2019 5.0 Mostly to automate and scale our outbound process. Our reps have been able to scale their outreach and engage with the prospects in a better way. The option to add as many custom fields as you like makes it super-easy to send emails at scale and they also look like they are handcrafted. Pros One of the top tools in the market for sending cold emails and automated follow-ups at scale. They have a neat UI that is intuitive and simple to use. Even if you find yourself needing some assistance, they have an amazing support team who will walk you through any time you need. Cons There have not been any issues with Klenty so far! 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