EmailOctopus

EmailOctopus


5 / 5
8 reviews

Who Uses This Software?

An email WYSWIG editor and helpful support team makes email marketing easy for all users


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Pricing Details
    All plans include unlimited campaigns
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • EmailOctopus
  • emailoctopus.com/
  • United Kingdom

About EmailOctopus

EmailOctopus sends your emails through Amazon's Simple Email Service (SES) which allows them to charge you less so you can save money on your email provider without sacrificing deliverability. You wont lose out on advanced features either. EmailOctopus provides unlimited emails on every plan, high deliverability, customized reports and the ability to drip email sequences, import contacts and integrate with forms.


EmailOctopus Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

EmailOctopus Reviews Recently Reviewed!


Decent. On the way, but waiting for upgrades

Feb 15, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: We like the fact that it works with AWS servers to help keep costs down and only pay for what you send. Although, we are still paying a decent monthly fee for the service on top.

Cons: - Can't duplicate a campaign once its been sent. This is a pain to have to recreate campaigns that you may just want to tweak a bit and resend to a new list.

- No API to send mail. Big bummer.

- More template options

Vendor Response

by EmailOctopus on February 16, 2018

Thanks for your review Brando. You can definitely duplicate campaigns, I've sent instructions on how to do this to your email address.

As for your other feedback, we take it on board and appreciate it. We have a couple of things coming later in the year which may make you very happy, namely a new version of the API and a new editor.

Capterra-loader

Fabulous email marketing service! Easy to use with great features.

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost you can't beat anywhere! It's very easy to use, has loads of features and is comparable to most of the other "usual suspects" in the email marketing world. I love love love Email Octopus!

Cons: The only con that I can think of is that for a non-techie like me, it was a bit difficult to connect with Amazon SES but once the connection was made, its been all uphill.

Overall: Great email marketing.

Great software, very competitive prices and amazing support! Cannot recommend EmailOctopus enough

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Competitive prices, best email support and I love the easy to use dashboard. Sending out campaigns is a breeze and I love the detailed statistics

Cons: At first, it wasn't very clear to me how to set up the AWS (Amazon Web Services Account) but everything was described perfectly on EmailOctopus and the support team was always very helpful.

Oh boy! I just love this tool

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love this tool so much because they are the only Email service providers who are giving away 2500 subscribers for free. Correct me if I'm wrong. Anyway, I love the simple user interface and man they have a very in-depth documentation when it comes to setting up your account with Amazon SES. Trust me if you aren't a technical guy like me you'll still be able to set up your SES account with their simple to read and understand documentation like a breeze.

Cons: I didn't like the fact that I'm unable to segment my subscribers in the tool. I thought that thi, is limited to the free version and will be lifted once I upgrade. But when I contacted the support team they replied that isn't supporting this feature yet and don't have any plans in the future anytime soon which makes me a little disappointed.

Fantastic product, very affordable & brilliant customer support!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent product, service & world class support. Special thanks to their CTO (you know who you are) for everything you have done for us at ImmoAfrica - you really rock!! Highly recommend this as an alternative to MailChimp. Same bells and whistles, but FAR more affordable. If there were an option to give 6 stars, I would... Keep up the great work!

Cons: There's not much we don't enjoy about this product. It's simple, intuitive, and just makes sense. I doubt there is a better alternative out there at the moment, at least not in this price range.

Overall: Top top top!

So easy to use with great deliverability

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have a large mailing list which became expensive on Mailchimp. I moved my business from Mailchimp to EmailOctopus. I haven't looked back since. It's very cheap and I get fantastic deliverability.

Capterra-loader

I was using another service, and I'm getting way better deliverability now!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the deliverability and the price. I'm paying way less than before and getting a lot more out of it.

Cons: I don't like the email set up. I think there should be a better email builder. Additionally, my click rate isn't as good as with my last service, even though my deliverability is better, which again, can be improved with making a better builder. I spent way too long trying to figure out the builder, and had to go into the HTML to make it work.

Overall: I can send emails for cheaper, with better deliverability.

Powerful tool

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Tried it for free and loved it. Simple and easy to use. Very clean and much more affordable then the completion.

Overall: We are very pleased with everything so far. Everything you could ask for in an email app.