EmailOctopus

EmailOctopus


4.5 / 5
66 reviews

Who Uses This Software?

Trusted by over 30,000 organisations and businesses to send 6 billion emails


Average Ratings

66 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Pricing Details
    All plans include unlimited campaigns
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • EmailOctopus
  • emailoctopus.com/
  • United Kingdom

About EmailOctopus

EmailOctopus sends your emails through Amazon's Simple Email Service (SES) which allows them to charge you less so you can save money on your email provider without sacrificing deliverability. You wont lose out on advanced features either. EmailOctopus provides unlimited emails on every plan, high deliverability, customized reports and the ability to drip email sequences, import contacts and integrate with forms.


EmailOctopus Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign

EmailOctopus Reviews Recently Reviewed!


Capterra loader

Best Email Service Anywhere

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have been a user of EmailOctopus for years and have seen the company, services, and functionality grow and develop over time. The customer service has been extraordinary whenever I have had questions and I have always received highly respectful communications from this company. They know that your success makes them succeed as well so they are in your corner every step of the way and they treat customers fairly at all times.

The ease and flexibility of this web-based program are outstanding and I have made recommendations in the past that have since been implemented. What the service is now is a godsend for anyone needing to send bulk emails whether frequently or occasionally because they allow you to scale up or down to your needs, which I see as further proof of their customer first philosophy.

The setup is easy if you follow the instructions or ask for any help and once you are setup with amazon and email octopus, you can be confident that you will achieve everything you desire with this service. Best of luck to you all in future endeavors.

Cons: None Exist. Try to change my mind. This service is outstanding.

Overall: Outstanding. I have so much control and flexibility to use this service for so many bulk emailing applications and I can scale up or down to mirror my busy seasons. I have been thrilled with this service for years.

Easy to Use and Great ROI

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use, great pricing, support has always been responsive, and they always seem to be improving things. I like the clear and easy dashboard that isn't cluttered with all sorts of stuff that I don't need.

Cons: Integrations with other software is a bit limited.

Overall: I have used Email Octopus for a couple/few years now and I have not had an issue - which is saying something. The times I had a question or two, they were responsive and helped me out. Overall great experience.

The BEST Email Platform for "Large Audience" Campaigns for Starter Businesses

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The number 1 key of this software is their unique ability to plug into your Amazon Email Platform account. This allows you to send out MANY MANY more emails on a daily basis than any other platform I have come across. Not to mention the ease of ability to upload the lists from wherever you have built them before.

Cons: The biggest difficulty is that there are not comprehensive statistics set up in the back office to individually see what emails are opening and reading your emails. Or the ones that are clicking. That is a step down from where I was before.

Overall: I have had a wonderful experience, as for this pricing, there is no service I've found that can "go fast" from the get go and start sending large quantities of mail to your lists.

Capterra loader

EmailOctopus is the best value for email marketing hands down!

Sep 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: EmailOctopus is easy to use, has a clean and simple to use interface, and has the best price for email marketing that makes it affordable. I tried many other competitors, and EmailOctopus is the best by far.

Cons: I'd like to see the ability to segment email lists and more ready-to-use templates.

Overall: EmailOctopus lets me email by list affordably, quickly, and easily. It enabled me to reach my customers regularly with a high deliverability rate, virtually no spam complaints (EmailOctopus is integrated with Amazon SES) , and the price cannot be beat. Forget the rest and use EmailOctopus!

Exceelent option for editorial newsletters

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: EmailOctopus dispenses with all the tools for marketers that other services offer and focuses on a simple but crucial set of features: straightforward list management, fine-grained control over templating, clear workflow, sensible analytics that don't veer into creepy surveillance territory.

Cons: All that said, there are a couple features that would be nice to have: embedded subscription forms that don't need jQuery, and a CSS inlining tool for building custom templates (many others are available; it would just be nice to have it all in one place).

Overall: I use EmailOctopus to send monthly editorial email newsletters, and it excels at this. I'm able to have total control over the aesthetic of the emails I send, and the dashboard isn't cluttered with marketing features that I'll never use. All the other services I tested and compared either imposed their own aesthetic on the user, or offered full customization but were bloated with marketing features - or both. EmailOctopus is ideal for my use case.

Breaking up with ML was the best thing I did

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that this service is easy to use, intuitive, and comes with a great cost in comparison to other providers. Every feature has clear guidelines and tutorials if you don't already understand how it works. My emails are clean, responsive and attractive without being garish or too cluttered.

Cons: There are some features that it would be good to have, such as list-scrubbing features to prevent adding members who are already subscribed, and to resend to people who did not open an email. BUT- the company is very responsive and has been developing new features that they have been implementing!

Overall: I can't say enough good things about them. From the moment I decided to use their service and ongoing. When I have had a question or issue, they respond almost immediately (time zones:). They listen and respond directly. My email open and click rates have improved SIGNIFICANTLY since changing providers and my SPAM complaints have dropped as well.

Amazing Newsletter Service

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: I used other third web apps for my newsletter. I saw once a newsletter from emailoctopus and I decided to try. I was shocked how it was so easy the setup and the affordable price. I love the automation option. I use it for my funnels and it works very well.

Cons: I would like to redirect my subscribers to a custom page after the confirmation email.

Overall: I tried a couple of times the support. Every time they answered my questions with a solution or at least a promise to update the web in the future.

EmailOctopus - Best Value Around

Sep 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use

Value for money

Good support team

Cons: Basically it has Limited functionality

Overall: I switched to EmailOctopus in 2017 from another email vendor and so far I have not been disappointed. It's easy to use, fantastic value for money and the support team are very responsive.

Great deliverability and price

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use, great deliverability, has all the features I need. Very affordable.

Cons: Doesn't allow tagging or segmentation. In other words, users on different lists are counted multiple times.

Overall: I needed an email client which was super affordable but would get my emails where they needed to go. I'm very happy with Email Octopus. It was easy to set up and works great.

Great MailChimp alternative

May 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's not bloated - features they have are those that 98% of us need.

Cons: Being used to numerous bells & whistles from other providers I sometimes miss advanced tagging and similar stuff. But, realistically - it's not needed and this is NOT a problem in Octopus.

Overall: It works :) and it's cheap. Emails go out, people open them and click. That's it.

Excellent value for an ESP

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the overall simplicity and value of the software.

Cons: I wish there were a few more features that could help agencies manage their accounts.

Overall: Overall I've been extremely satisfied with EmailOctopus as an ESP. We send out automotive themed email campaigns and their content management tool has made building campaigns a lot more efficient.

A Nice, Affordable Option

May 02, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The price is excellent, and I love that they're unrolling features constantly. Two of my favorite features are automation (a must-have), and drag-and-drop design.

Cons: It's not always intuitive to use, so I sometimes have to ask for support. However, they always get back to me quickly. Also, I'm desperate for list segmentation and have been asking for that feature for a while now.

Overall: Overall, this has been a positive experience, and I would recommend EmailOctopus.

Simple and Sweet

Oct 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very reliable and always fast. I feel that I can count on this software to deliver my messages fast and secure.

Cons: Customization could improve. It would be great to have a better contact section.

Overall: Our company needed a piece of software that simply just delivered emails for us without any worry or hassle.

Best email option...especially for the price!

May 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that I can send thousands of emails so inexpensively. It has a drag and drop set up and is incredibly easy to use.

Cons: It doesn't have all the functionality of my last email provider, but it's a fraction of the cost and I don't need what the other provider offered.

Overall: I've only had to reach out to customer support during setup. That part was a little tricky, but email octopus provides easy to follow instructions and they're very helpful. Overall, I'm so glad I switched from my previous overly-priced provider. The emails are just as easy to create and look just as great for a fraction of the cost. I recommend email octopus to everyone I know with a newsletter.

Capterra loader

Unfair comparison with Mailchimp

Sep 28, 2018
3/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I moved from MailChimp, because of the price tag. Octopus is way cheaper, but it's still possible to send the same quality emails and that's great.

Cons: 1. A better interface to make your own template/design. Limitations in fonts, sizes, etc

2. List features are limited. No way to create segments or groups based on subscriber data.

3. Regarding reports: A graphic overview of where the clicks are placed.

Overall: I like it, but that's because I found workarounds.

Fx. I design the NewsLetter in MailChimp and copy/paste the HTML. It works fine that way.

Vendor Response

by EmailOctopus on October 04, 2018

Hi Jan,

Thanks for the feedback. We have some good news on the campaign editor- we've just launched our new drag & drop email builder.

It's only in Beta at the moment, however I've added it to your account and you'll be able to use it in your next campaign.

More updates to come based on your feedback, too.

Thanks again,

Tom

It's easy so I actually use it!

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple Email Octopus is to use. Because of this I actually send regular emails and stay in contact with my customers. I'm not ultra tech savvy so this is perfect for me.

Cons: I wish I could segment my lists more and have more ability to drill down and only send certain follow up emails to certain customers.

Overall: I love how easy it is to use and if I have any issues, customer service is always excellent!!

Capterra loader

Fabulous email marketing service! Easy to use with great features.

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost you can't beat anywhere! It's very easy to use, has loads of features and is comparable to most of the other "usual suspects" in the email marketing world. I love love love Email Octopus!

Cons: The only con that I can think of is that for a non-techie like me, it was a bit difficult to connect with Amazon SES but once the connection was made, its been all uphill.

Overall: Great email marketing.

Extremely efficient way to handle mailing lists

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Cheaper than mailchimp, good dashboards, has bookfunnel integration api, great campaign and automation planning tool

Cons: mailing list segmentation has limited features

Overall: Works really well

Everyone should switch over

May 02, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: EmailOctopus offers everything I need to create and manage my newsletters at a price point I can actually afford. It's helping my early-stage business punch well above its weight.

Cons: Getting set up and designing emails used to be a bit more work than other platforms. Now that the drag-and-drop design tools and other features have been upgraded, most of these gaps have closed.

Overall: I'm a new business with a small budget. EmailOctopus helps me stay in contact with a large number of people without obliterating my profits so I have a chance to keep growing.

EmailOctopus Client Review

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy to use and the support is great! It is also value for money and the delivery rate is excellent.

Cons: Nothing much but just increase the number of templates. Also, add the ability for clients to download those who have read the campaigns and automatically engage these clients

Overall: We have tried several marketing platforms from Sendgrid to MailChimp but nothing beats EmailOctopus in terms of delivery rate, customer support and the pricing is great! This software is indeed value for money. I wouldn't hesitate to recommend it to anyone who wants to succeed in email marketing.

Capterra loader

Excellent Email Service and Excellent Value

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Once I went through the learning curve, I found it much faster and easier to use than the other services, and I've been with the big three. I'd take Octopus over them in a heartbeat!

Cons: When you copy and paste text, it lands as a solid block. I have to re-enter the paragraphs. But all the other features make up for it. Also, there's no filter to check if there are duplicate entries in more than one segment, but I understand that's coming.

Overall: Excellent. The support has been fantastic, and it is excellent value.

Great software, very competitive prices and amazing support! Cannot recommend EmailOctopus enough

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Competitive prices, best email support and I love the easy to use dashboard. Sending out campaigns is a breeze and I love the detailed statistics

Cons: At first, it wasn't very clear to me how to set up the AWS (Amazon Web Services Account) but everything was described perfectly on EmailOctopus and the support team was always very helpful.

Amazing Software

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The price is probably the best advantage over competitors + the software is awesome

Cons: Could have a load more templates to choose from

Overall: Great tool that saves me a lot of money each year

Oh boy! I just love this tool

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love this tool so much because they are the only Email service providers who are giving away 2500 subscribers for free. Correct me if I'm wrong. Anyway, I love the simple user interface and man they have a very in-depth documentation when it comes to setting up your account with Amazon SES. Trust me if you aren't a technical guy like me you'll still be able to set up your SES account with their simple to read and understand documentation like a breeze.

Cons: I didn't like the fact that I'm unable to segment my subscribers in the tool. I thought that thi, is limited to the free version and will be lifted once I upgrade. But when I contacted the support team they replied that isn't supporting this feature yet and don't have any plans in the future anytime soon which makes me a little disappointed.

A Simpler & Cheaper Newsletter Option

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's minimalist and clean-just the essentials, no unnecessary decorations. And that simplicity is tethered to a very usable interface, and an incredibly competitive pricing model.

Cons: There are still some features on costlier competitors that I miss, but 95% of the time, these aren't an issue. And I suspect that over time, many of them will be added. I'm willing to wait because of the crazy amount of money I'm saving.

Simple and Brilliant

May 02, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love how simple it is to use, clear interface, quick and just gets the job done.

Cons: Poor search facility for finding subscribers to manually unsubscribe (you have to check every list individually) and adding a tool to unsubscribe from just one list rather than everything would be great.

Overall: Slashed my email marketing bill from $1300 a month with that monkey thing and now under $300 with faster delivery using Amazon SES. Excellent.

Email Octopus For Easy Emailing

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simplicity of the User Interface, AWS Integration and Delivery quality.

Cons: The price farely high given to the fact that I still have to pay AWS.

Overall: I use it for email marketing; list building, automation and broadcasting messages to my existing list.

Decent. On the way, but waiting for upgrades

Feb 15, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: We like the fact that it works with AWS servers to help keep costs down and only pay for what you send. Although, we are still paying a decent monthly fee for the service on top.

Cons: - Can't duplicate a campaign once its been sent. This is a pain to have to recreate campaigns that you may just want to tweak a bit and resend to a new list.

- No API to send mail. Big bummer.

- More template options

Vendor Response

by EmailOctopus on February 16, 2018

Thanks for your review Brando. You can definitely duplicate campaigns, I've sent instructions on how to do this to your email address.

As for your other feedback, we take it on board and appreciate it. We have a couple of things coming later in the year which may make you very happy, namely a new version of the API and a new editor.

User experience on EmailOctopus

May 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think EmailOctopus is perfect for either the beginner or even the advanced user, since the key indicators included on the platform have already been good enough to help the users to understand the feedback and enact following action. Overall speaking, I will say it's with superb high "COST and PROFIT" value. Besides, customer service is kind to answer your questions with details. Much appreciated it. Also look forward to seeing more and more intuitive functions on the platform.

Cons: It will be great if there are more template to choose while making the campaign. The existing templates have already been good enough, though.

Good software for basic campaign sending

May 02, 2019
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It does what it is for : sending compaigns with a good value for money

Cons: Lack of functionalities as for automation and possibility of team work

EmailOctopus saves us a ton of money

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Compared to Mailchimp and others EmailOctopus saves us a lot of money by leveraging Amazon sending capabilities.

Cons: Live preview of HTML coded emails could be better. Also a few more HTML templates would help a lot.

Fantastic product, very affordable & brilliant customer support!

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent product, service & world class support. Special thanks to their CTO (you know who you are) for everything you have done for us at ImmoAfrica - you really rock!! Highly recommend this as an alternative to MailChimp. Same bells and whistles, but FAR more affordable. If there were an option to give 6 stars, I would... Keep up the great work!

Cons: There's not much we don't enjoy about this product. It's simple, intuitive, and just makes sense. I doubt there is a better alternative out there at the moment, at least not in this price range.

Overall: Top top top!

A Huge Value for Anyone With a Large List

May 02, 2019
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing about EmailOctopus is honestly the price. Compared to other options, the cost savings are astronomical.

Cons: I think the only real drawback to EmailOctopus is how limited the features are. Having a sparse feature set is good to some extent because it limits what can be done and lets us focus on just getting emails sent out. That said, having almost no real automation at all and not even things like being able to segment our list based on what a given subscriber has purchased or when they have purchased feels a bit too limited.

Capterra loader

A Good Email Campaign Platform

Dec 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Its has many of the same features and functions that the big email campaign platforms have, but at a percentage of the costs. Unless you have some particular need you're solving with MailChimp or CampaignMonitor, EmailOctopus will deliver mail reliably at a lower cost. Uses Amazon SES, which should be fairly reliable.

Cons: I haven't used every feature, but what I have used so far (simple mail lists, campaigns, etc.), I do not see any cons.

Overall: Simple to get started, integrates with many other applications/platforms, a good competitor to MailChimp.

Saved Money and Time by Switching to EmailOctopus

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and price. We create our own email code in-house, so we have no need for templates and other frills, excessive customer support, etc. The absence of up-selling on their behalf has been a plus.

Cons: We are concerned about the centralization of services through Amazon Web Services which EmailOctopus utilizes for their back-end email delivery service.

Good for sending volume, but...

Oct 10, 2018
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is cheap, easy to use, has surprisingly good looking templates, and not so picky on lists.

Cons: No list segmentation or ability to target subscribers on activity.

Overall: Good experience for sending bulk mail to less than ideal lists. A bit more work than most email providers but it is a fraction of the cost so no real complaint there. It would be nice, however, to be able to pull lists of everyone who had opened/clicked an email without going to each campaign individually.

Great value

May 02, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great dashboard. All essential tools are included. Easy implementation in ios-seift

Cons: It requires an Aws-account. But it is also the reason for the low price.

So easy to use with great deliverability

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have a large mailing list which became expensive on Mailchimp. I moved my business from Mailchimp to EmailOctopus. I haven't looked back since. It's very cheap and I get fantastic deliverability.

great

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: low price and easy to organize all in their system

Cons: organizing email templates is so easy in their system

Overall: i prefer first because of the economic, so it saves my budget.

Capterra loader

I was using another service, and I'm getting way better deliverability now!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the deliverability and the price. I'm paying way less than before and getting a lot more out of it.

Cons: I don't like the email set up. I think there should be a better email builder. Additionally, my click rate isn't as good as with my last service, even though my deliverability is better, which again, can be improved with making a better builder. I spent way too long trying to figure out the builder, and had to go into the HTML to make it work.

Overall: I can send emails for cheaper, with better deliverability.

When I went looking EO was there!

Sep 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the price first off. I also love the easy of set up and the quick and efficient home dashboard.

Cons: I need a link, like a landing page, or a functionality to easily copy paste HTML to make one on my website. I haven't seen that yet.

Overall: I've been using EO for over a year and I love it. They keep improving and I'll stick with them to the end.

A very Handy Platform

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to send mass emails from different list

Simple interface

Easy to use email builder

Cons: Hard to screen out and remove non active subscribers

Excellent Value.

Sep 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Cost. It really is excellent value for the money.

Cons: Getting started was complicated, and the line spacing doesn't show in the template the way it does in the final product. I have to double space everything or it looks cramped.

Overall: Excellent. The support here is terrific. Once I figured out a template that would work for me, it became very easy. I do have trouble with the line spacing though. It does show in the final NL the way it shows in the template.

review

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and I'm not very good with computers.

Cons: No issues so far with the software and I been using over a year.

Overall: Easy to send my monthly newsletter. Was helpful when GDPR came in. Good customer service and value.

Great Solution for business

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used another software and when you calculate prices Email Octopus looks best.

Cons: You should do some changes in the future for easy searching tools.

Also, i discuss this with you and you reply me kindly to do it in the near future :)

Overall: I organize my emails very speedy and without spending much time.

And yes the best things is the price of all these services.

It is so economical.

Capterra loader

Excellent value for an ESP

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, incredibly affordable. Love how simple it is to import email templates from other services.

Cons: As an agency, I would like to be able to have sub-accounts, to help keep our reports & lists separate. But that's not a huge problem currently.

Overall: Fantastic! I recommend them to anyone who does email marketing and want's to control their own backend tool.

Capterra loader

Can an Octopus beat up a Chimp?

Dec 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: EmailOctopus is going up against some pretty big incumbents (ie MailChimp). They offer the same great features to help you automate and track your email blast campaigns. Even though they're relatively small by comparison, they're built on top of the Amazon Cloud, so you're guaranteed rock-solid reliability.

Cons: It seems like the analytics offered aren't quite to the same caliber as the bigger guys. They're usable and adequate, but you can't dig into the numbers very deep.

Good value for money

Sep 28, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Report for sent campaigns has many details.

Cons: Email builder is not powerful enough. More templates would be useful too.

Good value for money

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. But my conversion rate is very low

Cons: Conversion rate is very low so hardly have any sales

Overall: Good

Great value for tinkerers

Oct 09, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Very clean and easy to understand interface.

- Once you get it up and running, it's a breeze to send emails.

- There's a free plan to start with.

Cons: - Hard to start sending emails - you have to be approved by Amazon, then request an increase in sending limits. It's a bit of a hassle.

- Automation features feel very shallow.

- The forms are nothing interesting, but they do work.

Overall: From what I know, it's mostly the work of 2 people. Which is impressive. The tool however feels very half-baked, compared to Sendy for example. I've used for a few months, then quit for another system that used the same Amazon SES infrastructure.