# Page 4 | EmailOctopus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is EmailOctopus the right Email Marketing solution for you? Explore 655 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147415/EmailOctopus/reviews --- EmailOctopus 4.8 (655) [View alternatives](https://www.capterra.com/p/147415/EmailOctopus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 4 - Reviews of EmailOctopus ## Showing most helpful reviews Showing 76-100 of 655 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WW William W. Artist Manager Music Used the software for: 1-2 years ### "A brilliant service for little to no cost." May 23, 2025 5.0 A brilliant service for little to no cost. An intuitive piece of software which is easy to use and create engaging emails easily. Pros The amount of features for free is amazing. It's very easy to navigate and achieve great results extremely quickly! Cons There are very few downsides to Email Octopus! If there were anything, I'd like to be able to edit contacts more thoroughly after uploading them in bulk from a csv file. Review Source Response from Three Hearts Digital May 27, 2025 Hi William, Thanks a ton for the kind words – we’re so glad you’re finding EmailOctopus intuitive and packed with value, even on our Starter plan! It’s brilliant to hear you're able to get great results quickly, too. 💪 You mentioned wanting to edit contacts more thoroughly after uploading via CSV – we’d love to understand more about what you’re looking to do. If you have a moment, feel free to drop us a message with the details, as it could help us shape future improvements! Thanks again for choosing EmailOctopus – we're here if you need anything along the way. 💜 NC Niki C. No title Health, Wellness and Fitness Used the software for: 2+ years ### "It's a YES from me!" September 25, 2025 5.0 It's been a big learning-curve for me, and I cannot fault the help and support I've received from them over the past several years. Pros I use Email Octopus to send out monthly newsletters. I'm no techy and initially found it challenging to set up but the support team were so helpful that I was up-and-running very quickly. That was several years ago, but I still quite often find myself struggling and reach out for support. The response is always very fast, and their patience is seemingly inexhaustible! Cons I can't think of anything I can criticise or would change because I recognise that I'm the one with the problem, not them! Review Source Response from Three Hearts Digital October 9, 2025 Thank you so much for your excellent review! We’re thrilled to hear that our Customer Success team helped make your learning curve smoother — they’ll be so happy to hear your feedback :) Thanks again for your kind words and for recommending us! SR Sergio R. Marketing Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "More secure and things for free" October 21, 2025 5.0 I guess this service is more secure, and they offer customer support whenever I need it. I was using another service before, but to be honest, I didn’t feel confident with it lately. Pros I was looking for a more secure service at a good price, and even with some free features, this is excellent! Cons At the beginning, I was receiving too many emails, but they can limit the number they send, so there are no complaints. Switched from [Mailrelay](https://www.capterra.com/p/155095/Mailrelay/) i dont felt comfortable at the end, i prefer to look at another platform. Review Source Response from Three Hearts Digital November 11, 2025 Hi Sergio, thank you for your great review! It's great to see that our platform and our CS team meet your needs. Feel free to reach out if there's anything we can help you with. Thanks again for recommending EmailOctopus, and happy emailing! AB Adelaide B. Founder and Facilitator Events Services Used the software for: 1-2 years ### "I found EmailOctopus and have not looked back" May 29, 2025 5.0 Before EmailOctopus I had briefly tried MailChimp but couldn't get along with it. I found EmailOctopus as a suggested alternative and have not looked back. I have found the platform easy to navigate, and love the simplicity of it. I have been able to create clean and professional looking emails to send out. I find that the free service of EmailOctopus provides everything I need, unlike other platforms that lock customisable features behind paywalls. Highly recommend to anyone who wants to send bulk emails with a minimalist aesthetic. Pros I have found the platform easy to navigate and I love how simple it is to create a clean and professional email. Cons It would be nice to access the analytics a little longer than 30 days after sending, however this is only a minor con and does not affect my use Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp felt overwhelming to navigate and had simple customise features locked behind a paywall. Review Source Response from Three Hearts Digital June 5, 2025 Thanks for reviewing us, Adelaide! We're thrilled to hear we're a match. 💘 Let us know if we can help with anything along the way. Happy emailing! OD Omar D. Owner Founder Non-Profit Organization Management Used the software for: I used a free trial ### "A Great Value For Our NonProfit" September 16, 2025 5.0 As a growing nonprofit, we're on a very strict budget, but EO allows us to communicate with our client accounts and provides excellent security options that allow us to communicate with confidence. We are utilising the email marketing and hope to start email campaigns very soon. We are also able to take advantage of the data management components, allowing us to keep track of our donors, volunteers, and students for individualized campaign marketing opportunities. Pros EmailOctopus is a great and flexible platform that has worked well for my small but growing organization. The User Interface is friendly and very easy to navigate. I also like that they have tier packages, so when our time comes to graduate from free, we have options, making it a great start-up value for the money. Cons Thus far, I have not encountered any obstacles with EO that I haven't been able to find a workaround for or received support and excellent help with. Switched from [SugarCRM Mailchimp Integration](https://www.capterra.com/p/232687/SugarCRM-Mailchimp-Integration/) Mailchimp pricing changed and the no longer offers a free plan for minimal users. I just don't have the quantity yet to justify the spend...and it was expensive. Review Source Megan B. None Leisure, Travel & Tourism Used the software for: Less than 6 months ### "I love EmailOctopus!" August 6, 2025 5.0 Amazing! The employees at EmailOctopus are incredibly helpful and kind. The response time to my questions was very fast and I got everything I needed! Pros It was so easy to navigate and gave thorough step by step directions on how to set up the emails. The templates already given were super helpful as well for someone like me who doesn't have that creative tech eye for things like this. Each week I am able to create an email chain in less than 10 minutes and set it up to be sent. It's great! Cons I don't want to pay for an upgrade to send more emails. I don't think I would use it enough to pay for a subscription. Review Source Response from Three Hearts Digital August 15, 2025 Thanks so much for your kind words, Megan! We’re thrilled EmailOctopus has made your email creation quick and easy, and it’s lovely to hear our templates and support have been so helpful. We're here if you need anything at all. Happy emailing! 🐙 RS Richmond S. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Email Octopus Review" July 28, 2025 5.0 Overall, EmailOctopus is a reliable and user-friendly tool, especially for those just starting with email marketing, but it could benefit from improved flexibility and more consistent email timing. Pros Extremely good in email deliverability. Great above most renowned email senders. Easy to navigate and it is a beginner - free. I like the freemium plan as it gives users to send at most 10000 emails per month. Perfect service or customer support. Cons Delayed in delivering your emails on time. Easy to block your account for minor reasons sometimes. Switched from [GetResponse](https://www.capterra.com/p/153948/GetResponse/) Difficult for me to operate or use. Limited for only 500 email list for freemium Review Source Response from Three Hearts Digital July 31, 2025 Thank you for your candid review, Richmond! We're thrilled to hear that your deliverability with EmailOctopus has been excellent, and that you've had a good experience with our support team. If you've run into issues with the timely sending of your campaigns, please reach out to our team – we'd love to look into this for you! Thanks again for recommending us! 🐙 DW David W. Product Lead E-Learning Used the software for: 6-12 months ### "A great alternative to the big email services" September 18, 2025 5.0 I was looking for a good alternative to more popular but more restrictive email solutions, and found Email Octopus. I think they hit a sweet spot that the larger alternatives have given up. I've already recommended Email Octopus to others for this very reason. Pros Reasonable price structure and easy to use. Really good value and it provides everything you need for email campaigns. Cons No cons so far, although something broke in my subscriber list that I have to figure out what happened. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EmailOctopus Better pricing structure than Mailchimp and others Review Source Response from Three Hearts Digital September 26, 2025 Thanks for your thoughtful review and for recommending us to others, David! We’re happy to hear you’ve found EmailOctopus to be affordable and provide everything you need for your email marketing. If you still run into issues with your subscriber list, our support team would be glad to help – just let us know! JW Josh W. Founder and Developer Online Media Used the software for: 1-2 years ### "Efficient, productive, simple email marketing" February 4, 2025 5.0 Very good. I recommend to any marketeer or small/medium business as a less bloated alternative. Pros The product allows my business to send 50k+ emails a month, for a low monthly cost. I like the simplicity. Other senders are bloated and high cost. The product has similarities to my own business, british, simplicity, and well built. Cons The only thing I would change is the ability to send to multiple lists at a time / with de-dupping. But no biggie. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EmailOctopus price and simplicity, also British made. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) overly complicated and very expensive in comparison Review Source Response from Three Hearts Digital February 7, 2025 Hi Josh – thank you for the kind words. We're thrilled to hear EmailOctopus aligns with your values of simplicity and quality. Keeping things simple and affordable is at the heart of what we do, so it's great to know that's working well for you. Regarding your feedback about lists – this is something we aim to tackle later this year, so hopefully your list management experience will improve shortly. If you ever need anything, we're here to help. Happy emailing! 🐙 AS Alyson S. Artist and Author Writing and Editing Used the software for: Less than 6 months ### "Highly recommended" September 20, 2025 5.0 I now recommend this to all my author friends! I certainly won't be going back to my previous (expensive) mail service provider. Pros Loved how easy it was to transfer over from my previous mail service. The site is easy to navigate and set up campaigns. And the 2,500 subscriber free limit it excellent. Cons Nothing! Very happy with this service since transferring over. I can't think of a single thing I'd change. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) They dropped their free plan down to 500 subscribers. Review Source Response from Three Hearts Digital September 26, 2025 Hi Alyson, thanks for sharing your feedback! We’re thrilled the move over was smooth and that you’re enjoying the platform. It’s also wonderful to hear you’re recommending us to your author friends, too – it genuinely means a lot. Happy emailing! 💜 DL Deanna L. CEO Professional Training & Coaching Used the software for: 1-2 years ### "HIGHLY RECOMMEND! THE BEST!" May 5, 2025 5.0 The customer service is FAST - and top-notch. I love their affiliate program and their tool is so EASY to use. There's so much that I love about it that it would take me days to list it all. Pros EVERYTHING! I researched A LOT of companies before I choose EmailOctopus and I have been thrilled with every aspect of it since. Cons I haven't experienced anything negative - and I don't expect to. I have been using it regularly for well over a year and still haven't found a thing that I don't like. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost and ease and customer service - I made the right choice! Review Source Response from Three Hearts Digital May 6, 2025 Thank you for your wonderful review, Deanna! 💜 It really made our day. We work hard to make EmailOctopus a reliable and easy-to-use platform, so hearing such lovely feedback is truly rewarding. Thanks for recommending us! VR Verified Reviewer Director Computer Software Used the software for: I used a free trial ### "Great Service at an affordable tier" July 17, 2025 5.0 10/10 service, friendly staff and quick responses. Would recommend to every business founder or marketing head to use. Pros The UI is very easy to use and the insights i get from my mails are next level. The developer API integration is also convenient and the fact that almost everything is programmable makes my work very easy. Cons There are limited features when it comes to making content, for example in text editing i cannot align my content elements freely and have to follow a strict pattern set by the software. Now it might be due to the way the editor is designed but if a little bit more freedom could be given it would be awesome. Review Source Response from Three Hearts Digital July 28, 2025 Thanks so much for the great feedback! We're glad the UI, reports, and API are working well for you. And you're absolutely right about the editor – it's designed for consistency and deliverability, but we know more flexibility would be a big plus. Some changes are already on our radar, but if you'd like anything specific added as an option, please reach out to our team and we'll log it as a feature request. We really appreciate the kind words about our support, too. 💜 Happy emailing! IN Inamari N. Marketing Executive Information Technology and Services Used the software for: Less than 6 months ### "Simple, reliable email tool for everyday campaigns" November 13, 2025 4.0 Pros I really like how simple and straightforward EmailOctopus is to use. The platform feels clean and uncluttered, so it’s easy to build and send campaigns without faffing around. It integrates well with the tools I already use, and I’ve found the automation features surprisingly capable for a platform at this price point. Overall, it’s a reliable option that makes day-to-day email marketing feel effortless. Cons The main drawback for me is that some of the design and segmentation features feel a bit limited compared to larger platforms. It does the basics well, but it can feel restrictive when you want to create more advanced workflows or detailed audience segments. A few parts of the interface also feel slightly dated, and I’d love to see more built-in templates. Review Source FI Frank I. Owner Food & Beverages Used the software for: Less than 6 months ### "Game Changer" August 25, 2025 5.0 So far it has changed the way we market our business. We are still using the free version which is more than adequate but will probably go with a paid option. Pros Really easy to use for a beginner. Highly detailed reports. Great response from clients. Importing contacts is a breeze and eliminates duplicates Cons Would be nice to have a bit more freedom and options with design. Some of the advanced settings are hard to figure out and are not explained that well. Review Source Response from Three Hearts Digital September 2, 2025 Hi Frank, thank you so much for taking the time to share your feedback! It’s great to hear that you’re finding EmailOctopus easy to use and that the reports and contact importing are helping you out. You mentioned that some of the advanced settings are hard to figure out. Could you let us know which specific areas you’ve found tricky? We’d love to understand where things feel unclear so we can improve our guidance and make those features easier to use. Thanks again for recommending us! 💜 JT James T. Owner Writing and Editing Used the software for: Less than 6 months ### "The best I've found" June 26, 2025 5.0 Just enough tools at just the right price. It's impressive that they can so closely compete with the bigger players at the prices they charge. Pros EmailOctopus has straightforward features and a much better price tag than other email service providers. Cons It would be nice if they had a newsletter archive and integration with custom domains for landing pages. Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[beehiiv](https://www.capterra.com/p/249823/beehiiv/)[Buttondown](https://www.capterra.com/p/10008721/Buttondown/) Reason for choosing EmailOctopus It had the features I needed and a price I could live with. Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) Kit's pricing was high and integrations only worked on paid plans. Review Source Response from Three Hearts Digital July 3, 2025 Thanks for the lovely review, James! Indeed, we aim to create a platform that's easy to use, affordable and with all the features you need (and no unnecessary bells and whistles). The newsletter archive and custom domains for landing pages are excellent suggestions – please share them with our support team, so that we can let you know if we manage to add them in the future ;) Thanks again for recommending us! 💜 PW Peter W. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Might be the best email program out there..." April 11, 2025 5.0 As a nonprofit, we need to setup different email groups yet be able to email to everyone. We are now able to do this easily. Pros So easy to setup. Step by step instructions are easy to follow even for the first time users Cons wish there were more templates available Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Zapier](https://www.capterra.com/p/130182/Zapier/)[Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing EmailOctopus The amount contacts and emails allowed under the free program did not meet our current requirements Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Didn't like the templates, list handling, Review Source Response from Three Hearts Digital April 23, 2025 Hi Peter, and thanks for taking the time to review EmailOctopus. It's wonderful to see you find our platform easy to use – that's exactly what we're going for. I noticed you mentioned you wanted more templates – would those be email templates or landing page templates? Let us know so that we can share your feedback with our product team ;) NS Norman S. Founder Sports Used the software for: Less than 6 months ### "Works great and is easy to use." October 6, 2025 4.0 My experience has been great. Getting started with contact imports was easy. Creating email campaigns was easy too. Automations were also straightforward to create. Pros Email Octopus has been great. Import of contacts and automations have been easy. I also like that I can even do automations on my free account for my volunteer organization. Cons I wish there was an app. Previously I used another service that had an app I could use on my Android. Nevertheless, EmailOctopus is better. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They began to charge for a very simple automation. Review Source Response from Three Hearts Digital October 9, 2025 Hi Norman, thank you for your great review! It’s fantastic to hear that you find EmailOctopus easy to use — that’s exactly what we’re aiming for. We also really appreciate your feedback about a mobile app, and I’ll be sure to pass that along to our team. Thanks again for recommending EmailOctopus! LB Luz B. Founder Arts and Crafts Used the software for: 1-2 years ### "Simple and easy!" June 20, 2025 4.0 Pros I found it really easy to use. I have limited email campaign experience and building my list and emails had a low learning curve. Cons I do wish there were more templates to choose from. Formatting tends to get a little glitchy when I'm copying and pasting—not horrible, just can be annoying sometimes. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Wasn't cost effective for my small newsletter. Review Source MY Mark Y. Founder Education Management Used the software for: 1-2 years ### "love the affordability!" December 11, 2024 5.0 it was great. very easy to use and very cheap. those were the major wins for me. the monetization features of some competitors and such were not as important for me at the time. volume of followers for a cheap price was the major selling point Pros i liked the affordability of the service the most. i had a list of about 3-4k but didn't need all the bells and whistles of some other services. this was the perfect solution for my needs. Cons i couldn't figure out how to use the api service of the platform. there was a lot of content that i needed to programmatically input into the campaigns but i couldn't figure out how to. that led to me spending a lot more time than i wanted on content creation that i would have preferred just coding. i think i'll try it out again now that i see a v2 api now. Reason for choosing EmailOctopus the other products were too expensive. i was paying for features i didn't need Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) mailchimp was too expensive. i was paying for too many features i wasn't using Review Source Response from Three Hearts Digital December 12, 2024 Hi Mark, Thanks for taking the time to review EmailOctopus. Affordability and simplicity are incredibly important for us, so I'm happy to hear you found us ;) If you have any issues using the API, feel free to reach out to our support – we'd be happy to help! Thanks again for recommending us. Magdalena Customer Success Manager JS James S. Business Development and Partnership Lead Legal Services Used the software for: 1-2 years ### "Soodie's take" May 5, 2025 5.0 Its been an easy Breeze. I spend some good time learning it and understanding how to navigate the platform but it has been very worthwhile Pros Its simple and effective Interface. It's very user friendly. The Customer service is amazing as well. Cons A lack of extra or more functionality for email Campaigns and other marketing tools Review Source Response from Three Hearts Digital May 7, 2025 Thanks so much for your review, James! I'm really glad to hear you're enjoying our interface – we've designed it with user-friendliness in mind, so it's great to know that's coming through. We also truly appreciate the kind words about our Customer Support team 💜 You mentioned a lack of some functionalities – if you're happy to share a bit more detail on what you're missing, I’d love to pass that feedback along to our product team for future consideration. Thanks again for recommending us! JE Jeffrey E. Owner Events Services Used the software for: 1-2 years ### "Excellent service, excellent price!" May 29, 2025 5.0 I used Email Octopus becuase I was unhappy with other services, and friend recommended this. He was absolutely correct, and I've been 100% happy with EO Pros Easy to use, clean interface, and free for small organizations. Even their customer service is first rate! Cons There's not much I can add here as I've been very pleased, but more customization in email formatting is always welcome Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EmailOctopus Didn't like the Chimp's design option and functionality, list options were too limiting Review Source Response from Three Hearts Digital June 5, 2025 Big thanks for the lovely review, Jeffrey! We're happy to hear your experience with EmailOctopus has been nothing short of excellent. 💜 We're here if you need anything along the way. Happy emailing! JC Jennifer C. Author Writing and Editing Used the software for: Less than 6 months ### "Forget MailerLite and MailChimp - EmailOctopus is here!" September 26, 2025 5.0 Overall I was just pleasantly surprised to find a home for my newsletter that was so easy to set up. Thanks you! Pros EmailOctopus is so easy to use - like ten times easier than MailerLite. When I first starting setting it up, I was so happy that it didn't take tens years and an IT degree which is what it felt like I needed with MailerLite and MailChimp. I actually like doing my newsletters now! And the free option is perfect budget-wise for those of us who do not yet have a big list of subscribers. Cons There could be a few more free template options and maybe a few more geared toward authors and other creators as well. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) MailerLite took too long in terms of set up and was too complicated, at least for me. Review Source Response from Three Hearts Digital October 9, 2025 Hi Jennifer, thank you so much for your wonderful review! We’re thrilled to hear that you’re finding EmailOctopus easy to use and that creating newsletters has become something you enjoy — that’s exactly what we love to see. We really appreciate your suggestion about adding more templates tailored to specific needs, and I’ll make sure to share it with our team. Thanks again for recommending EmailOctopus! ES Edward S. President Education Management Used the software for: Less than 6 months ### "Meets All My Needs" December 4, 2024 5.0 I transitioned from Constant Contact to save money and got much more than expected. I thought the lower price meant diminished features, but that is not the case. Pros Octopus is very easy to set up and use and has all of the features I need to run a business where I produce webinars for my subscribers. We send a lot of emails and segment the list easily for different campaigns. Support is immediately responsive, and the staff is knowledgeable. Cons Nothing so far. I am trying hard to get to the minimum number of characters for this response. Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[Moosend](https://www.capterra.com/p/147042/Moosend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EmailOctopus Better value with Octopus over the other solutions. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Price was the primary factor in making the change. Review Source Response from Three Hearts Digital December 11, 2024 Hi Edward, Thanks for such a candid review, we're thrilled to hear EmailOctopus meets all your needs. I'm especially happy to see you found all the features you need at a much lower price point ;) All the best in your email marketing! Magdalena Customer Success Manager EH Erika H. Author Publishing Used the software for: 6-12 months ### "Easy to Use and Great Features" June 8, 2025 5.0 When I needed an email marketing platform that allowed a lot of subscribers for no cost, my only option was EmailOctopus. I had to leave Aweber because their costs were too expensive. Pros I like that I can have a high subscriber count for the free version (because I'm not currently making any money off my list) and I like that I can refer a friend for account credits. Cons I can't think of anything right now. So far a great experience and I'm glad EmailOctopus has a reasonable free account option. Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Too expensive when I am not making any money off my list. Review Source VR Verified Reviewer Data Analyst Computer Software Used the software for: 6-12 months ### "Big fan and highly recommend this tool" December 30, 2024 5.0 Pros Very easy to use and lots of new and innovative features are released every month. I am also a big fan of the team behind the product - support is responsive and extremely helpful, they have great resources, and their email updates are always fun to read. Cons The lack of a preference center for managing contact preferences. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Cost considerations and centralization of systems across the org Review Source Response from Three Hearts Digital January 15, 2025 Thank you for such a brilliant review! 💜We're thrilled to hear you enjoy using EmailOctopus and that your experience with the team has been so positive ;) Good news: the preference centre is coming later this year. We'll definitely announce it in our newsletter, but if you'd like a notification when it's available, just drop us a note and we'll make sure to reach out. Thanks again for recommending us! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.