Pulse Commerce

Pulse Commerce Inventory Soln.


4 / 5
12 reviews

Who Uses This Software?

Mid-sized multichannel B2B & B2C retailers, 10mm+ revenue, seeking to deliver a consistent customer experience across all channels -- stores, ecommerce website, call centers and/or marketplaces..


Average Ratings

12 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Pulse Commerce
  • www.pulse-commerce.com
  • Founded 2000
  • United States

About Pulse Commerce Inventory Soln.

Pulse Commerce's cloud-based Order & Inventory Platform is purpose-built for mid-market multichannel merchants and provides unprecedented real-time, enterprise-wide visibility and control of inventory, orders and customers. Multi-channel retailers, such as Badgley Mischka and Hanesbrands Inc. rely on Pulse Commerce to improve order turnaround, increase customer satisfaction, and optimize inventory control and fulfillment costs.


Pulse Commerce Inventory Soln. Features

  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management

Pulse Commerce Inventory Soln. Reviews


Pulse for Restaurants

Dec 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Pulse has helped our restaurant's efficiency in so many ways! Navigating through the app has allowed us to access numbers pertaining to our POS systems from wherever we please and continuously updates as the POS system updates. This helps a lot because we no longer have to search through printed checkout chits or find our way to a desktop computer to find simple answers to questions such as "How many specials have we sold today?" "How much money in comps have we spent today and what percentage of our net sales is that?" The app also has been used as an aid to track guest counts throughout certain hours of the day which has helped with scheduling in association to volume. We can track who has taken a break, and at which time which helps with overall labor reports too.

Cons: There isn't a lot of con's to the app. It helps our company achieve the tasks we need in a quick amount of time. The only thing I would suggest as something that would be further helpful is if we were able to access the data in ALL categories for maybe a week. As of now, we can access the sales forecasts based off of the previous year, but as for looking up employee comps, voids, breaks, etc- that data is eliminated after the day's end.

True E-Commerce Partners

Jul 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I want to begin by thanking Pulse Commerce for their timely and professional assistance helping rescue us what turned out to be a platform migration disaster. We have been a happy merchant of Pulse Commerce's for years, pleased with the services being received. In an effort to cut costs, our company began researching lower cost options for our Ecommerce Platform. Our research led us to select a new platform and cost friendly implementation firm. The migration itself and the impact to our business was disastrous. Revenues, conversion rates and traffic plummeted, redirects were a mess, SEO appeared to be ignored we were bleeding badly. The quality of support I experienced, both during and post migration was subpar at best and the results much worse.

In desperation, I contacted Pulse Commerce who stepped in right away and helped get our old website up and running and began repairing the damage. Their professional staff, expertise and responsiveness both during and after business hours was great, staying in constant contact and offering guidance wherever possible. Even more importantly, the time spent was not done to benefit their business or for pay, simply because they have heart for small business and a strong belief in partnering with their merchants. When evaluating solutions, it is so important to look beyond the monthly expense. In reality, lower cost solutions can cost much more than the monthly subscription debit taken from your bank account.

Powerful yet Easy to Use cloud-based Order Management System

Nov 26, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Below are the GoECart OMS features we've found to me most beneficial:

Intelligent Order Routing

Order Orchestration between fulfillment locations to support omni-channel commerce

Native Marketplaces Integration

Multi-location inventory management and enterprise-wide inventory visibility

Single 360 degree view of the customer

Purchase orders and inventory receipts

Customer Service Tools

Live inventory connectivity with the ecommerce website and multi-site support

GoECart Support and Client Service is the best in the industry that I have experienced.

Enabling New Online Shopping Experiences

Apr 26, 2012
4/5
Overall

Comments: I was intrigued by the solution when it was first assigned for review. I cannot say I am disappointed after reviewing this ecommerce solution. By itself, investing in an ecommerce solution is a substantial investment; however, throw GoECart 360 into the mix and your bets are hedged.

Pros: Great value for money as far as e-commerce solutions go

Cons: Could do with better reporting and integration with third-party software

We're all working off the same page

Sep 28, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our fulfillment is using GoECart to fulfill orders, our call centers are using GoECart to answer customers' questions, and our operations and purchasing teams are using GoECart. So we're all working off the same page.

I am very impressed

Oct 08, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am very impressed with the level of service that we have received leading up to our successful launch with GoECart. I am excited to start utilizing all of our new tools on the GoECart Platform.

Aug 08, 2017
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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May 18, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Apr 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Apr 02, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Feb 20, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Jun 05, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money