--- title: "Pulse Commerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pulse Commerce Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/147416/Pulse-Commerce-Inventory-Soln/" page_type: "product" language: "en" --- # Pulse Commerce Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pulse Commerce ## What is Pulse Commerce? Pulse Commerce's cloud-based Order & Inventory Platform is purpose-built for mid-market multichannel merchants and provides unprecedented real-time, enterprise-wide visibility and control of inventory, orders and customers. Multi-channel retailers, such as Badgley Mischka and Hanesbrands Inc. rely on Pulse Commerce to improve order turnaround, increase customer satisfaction, and optimize inventory control and fulfillment costs. ## What is Pulse Commerce used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2500 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pulse Commerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cahoot.ai/&name=Pulse Commerce) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pulse Commerce 4.3 (17) VS. [4.2 (1,126)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $2500 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (16) Ease Of Use 4.1 (2,013) Value For Money 3.6 (10) Value For Money 4.1 (1,603) Customer Service 4.1 (15) Customer Service 4.3 (1,706) ## Pulse Commerce alternatives [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135757/NetSuite/) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) Highest Rated [Orisha Commerce](https://www.capterra.com/p/80882/Openbravo-Commerce-Cloud/) [4.6 (10)](https://www.capterra.com/p/80882/Openbravo-Commerce-Cloud/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/80882/Openbravo-Commerce-Cloud/) ## FAQs about Pulse Commerce Overview ### Which roles and teams benefit most from Pulse Commerce? Pulse Commerce is most used by business owners, executives, and operations staff who need visibility into day-to-day commerce activity and customer workflows. Marketing and content teams use it to support promotions and communications, while IT managers and consultants rely on it to oversee system performance, integrations, and process improvements. Answer based on 12 reviews Overview ### What company size and specific industries is Pulse Commerce built for? Pulse Commerce is designed for mid-sized multichannel B2B and B2C retailers with $10MM+ in revenue. It suits retail businesses that sell through stores, ecommerce sites, call centers, and marketplaces and need a consistent customer experience across those channels. Features and Usability ### What are the key features of Pulse Commerce? Pulse Commerce offers customer management, order routing, and location tracking for coordinating order fulfillment across sites. It also includes inventory management features such as inventory control, replenishment, auditing, and forecasting, plus catalog management, purchase order management, shipping management, reporting/analytics, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Pulse Commerce integrate with? Pulse Commerce integrates with Adobe Commerce, BigCommerce, Shopify, NetSuite, QuickBooks Online Advanced, Mailchimp, Bronto Marketing Platform, Avalara, PayPal, authorize.net, and FedEx Ship Manager. These catalog integrations cover ecommerce, accounting, marketing, tax, payments, and shipping platforms. Getting Started and Support ### What training and onboarding options does Pulse Commerce offer? Pulse Commerce provides live online training sessions to help teams get started. These sessions support guided setup and direct instruction from a trainer, giving users a structured format for learning the product’s core functions and configuration steps. Getting Started and Support ### What customer support options does Pulse Commerce offer? Pulse Commerce provides email/help desk support, a knowledge base, phone support, and 24/7 live rep access. These channels give users multiple ways to seek help, though no reviewer feedback is available here to describe response speed, issue resolution, or overall support experience. ## Features AI summary Based on 7,578 Inventory Management reviews Capterra reviewers highlight these as the top features buyers look for in Inventory Management software: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Pulse Commerce supports **Inventory Control** and **Inventory Tracking**, giving teams the tools to manage stock levels accurately and monitor item movement across the business. However, it does not offer **Billing & Invoicing**. Instead, it provides other highly valued capabilities, including **Purchase Order Management** (**43%**), **Order Management** (**47%**), and **Product Identification** (**40%**), helping businesses keep purchasing organized, process orders efficiently, and maintain clear visibility into products across the inventory lifecycle. Mobile Access 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Workflow Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Forecasting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Reporting/Analytics 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Pulse Commerce 45 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Management: Store and organize information about customers and previous interactions - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Forecasting: Form predictions based on past and present data/trends - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Product Catalog: Present a catalog of inventory that customers can view - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (11) 3.9 Based on 11 reviews ## Pricing Value for money 3.6 (10) Basic $2,500 Per Feature,Per Month Value for money 3.6 (10) 3.6 Based on 10 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (15) 4.1 Based on 15 reviews ## User reviews Overall rating 4.3 Based on 17 reviews Filter by rating 5(9) 4(6) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent CS Chris S. Director Medical Devices ### "Improved productivity and more conversions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2021 Responsive tech support when issues arise with timely communication as to status Pros Our daily workflow is vastly improved over our old website (also from Pulse) and our conversion rate is outstanding. Admin panel is mostly intuitive and easy to use. Cons More detailed reporting would be welcome however if your handy with building macros using Excel, you can use the export function as a workaround. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Raymond M. President Consumer Goods ### "A Solid SAAS Partner for Over 17 Years." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2021 Overall, we've been very please with Pulse Commerce. Running a business requires many moving parts. Pulse Commerce allows us to focus on our customers and marketing while letting Pulse focus on providing us with a seamless platform on which to run our e-commerce business. Pros Pulse Commerce software gives us peace of mind that our websites, inventory, order processing and shipping is up and running every day with virtually no downtime in over 17 years. What we like most about this software is the management and support team that support the Pulse Commerce software. During the last 17 years, we've enjoyed working with Pulse Commerce as we helped each other grow. Cons Integration with social media and third-party marketing platforms could be more user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Adam M. IT Manager Retail ### "Pulse Commerce Order & Inventory Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 22, 2020 We have been a fairly happy customer for over 5 years now. Pulse Commerce software has been very flexible and super reliable. Their uptime is unmatched. They keep us informed on updates and we have a dedicated support team and account manager. It is always nice having an account manager to talk with and their support team/system is very effective. It is rare to have an issue that cannot be resolved fairly quickly. The world of e-commerce is ever changing, so it is nice to have a flexible backend to our operation. Pros Pulse Commerce makes it a lot easier to be a multi-channel merchant. We sell using Shopify, BigCommerce Ebay & Amazon. Pulse has been flexible enough to allow us to sell on almost any platform you can think of. Their uptime is unmatched. Cons The integrations aren't click & use they require development work done by their professional services team. S o anytime we have a new idea or want to try something out it requires investment and some time to get things done. But that's not too bad. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jacob Z. Owner Automotive ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2020 Pros Before Pulse Commerce, we were using multiple disparate systems; Magento as our eCommerce platform, Box storm as the inventory program, GoData Feed to create the Google shopping feed, and Connex to sync orders with QuickBooks. Now that we’ve moved to Pulse Commerce, the website no longer goes down and we are seeing much faster load speeds across the board. The site is much more SEO friendly. Inventory and sales are now under one roof. Checking inventory counts and knowing when to order inventory is easy, accurate and smooth. Drop ship orders and POs now just flow through the software seamlessly. Being able to assign Vendors and cost to a product is a huge life saver. Pulse Commerce uses a very easy-to-setup but powerful Google shopping data feed, so not only have we seen a big increase in Google activity in just a month since going live, and we were able to stop paying GoData Feed for this service! Our sales are already increasing now that we can focus on growing our product line without having to worry about keeping everything running. Even when we do have questions or any small issues, we know have a great support team that we can reach out to with an actual “support ticket” program. These are just a few of the examples where Pulse Commerce moved our business forward. Now that the road blocks are cleared out we are seeing great growth at ZZ Cons Sometimes when you want something custom to be done it can seem like there are some hoop to jump through to get them implemented. But the reason why Pulse is like this is because they have a very stable platform and if changes are going to be made to the core of the software they want to keep everything stable. Which at the end of the day the stable platform out weighs most of the customization we would want to implement, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nichole S. Server, bartender Restaurants ### "Pulse for Restaurants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 10, 2017 Pros Pulse has helped our restaurant's efficiency in so many ways! Navigating through the app has allowed us to access numbers pertaining to our POS systems from wherever we please and continuously updates as the POS system updates. This helps a lot because we no longer have to search through printed checkout chits or find our way to a desktop computer to find simple answers to questions such as "How many specials have we sold today?" "How much money in comps have we spent today and what percentage of our net sales is that?" The app also has been used as an aid to track guest counts throughout certain hours of the day which has helped with scheduling in association to volume. We can track who has taken a break, and at which time which helps with overall labor reports too. Cons There isn't a lot of con's to the app. It helps our company achieve the tasks we need in a quick amount of time. The only thing I would suggest as something that would be further helpful is if we were able to access the data in ALL categories for maybe a week. As of now, we can access the sales forecasts based off of the previous year, but as for looking up employee comps, voids, breaks, etc- that data is eliminated after the day's end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marcelo D. ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 8, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YB Yassine B. ### "" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 5, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS shraddha S. Consultant Management Consulting ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 18, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jessica B. Administrative Assistant Consumer Services ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 18, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Caroline R. Director of Content & Communications Design ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 2, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147416/Pulse-Commerce-Inventory-Soln/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.