# Pulse Commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pulse Commerce the right Inventory Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147416/Pulse-Commerce-Inventory-Soln/reviews --- Pulse Commerce 4.3 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pulse Commerce Ease of use 4.2 Customer Service 4.1 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JZ Jacob Z. Owner Automotive Used the software for: 6-12 months ### "Great Platform" March 9, 2020 5.0 Pros Before Pulse Commerce, we were using multiple disparate systems; Magento as our eCommerce platform, Box storm as the inventory program, GoData Feed to create the Google shopping feed, and Connex to sync orders with QuickBooks. Now that we’ve moved to Pulse Commerce, the website no longer goes down and we are seeing much faster load speeds across the board. The site is much more SEO friendly. Inventory and sales are now under one roof. Checking inventory counts and knowing when to order inventory is easy, accurate and smooth. Drop ship orders and POs now just flow through the software seamlessly. Being able to assign Vendors and cost to a product is a huge life saver. Pulse Commerce uses a very easy-to-setup but powerful Google shopping data feed, so not only have we seen a big increase in Google activity in just a month since going live, and we were able to stop paying GoData Feed for this service! Our sales are already increasing now that we can focus on growing our product line without having to worry about keeping everything running. Even when we do have questions or any small issues, we know have a great support team that we can reach out to with an actual “support ticket” program. These are just a few of the examples where Pulse Commerce moved our business forward. Now that the road blocks are cleared out we are seeing great growth at ZZ Cons Sometimes when you want something custom to be done it can seem like there are some hoop to jump through to get them implemented. But the reason why Pulse is like this is because they have a very stable platform and if changes are going to be made to the core of the software they want to keep everything stable. Which at the end of the day the stable platform out weighs most of the customization we would want to implement, Review Source AM Adam M. IT Manager Retail Used the software for: 2+ years ### "Pulse Commerce Order & Inventory Platform" September 22, 2020 5.0 We have been a fairly happy customer for over 5 years now. Pulse Commerce software has been very flexible and super reliable. Their uptime is unmatched. They keep us informed on updates and we have a dedicated support team and account manager. It is always nice having an account manager to talk with and their support team/system is very effective. It is rare to have an issue that cannot be resolved fairly quickly. The world of e-commerce is ever changing, so it is nice to have a flexible backend to our operation. Pros Pulse Commerce makes it a lot easier to be a multi-channel merchant. We sell using Shopify, BigCommerce Ebay & Amazon. Pulse has been flexible enough to allow us to sell on almost any platform you can think of. Their uptime is unmatched. Cons The integrations aren't click & use they require development work done by their professional services team. S o anytime we have a new idea or want to try something out it requires investment and some time to get things done. But that's not too bad. Review Source RS Rakesh S. Used the software for: ### "Enabling New Online Shopping Experiences" April 26, 2012 4.0 I was intrigued by the solution when it was first assigned for review. I cannot say I am disappointed after reviewing this ecommerce solution. By itself, investing in an ecommerce solution is a substantial investment; however, throw GoECart 360 into the mix and your bets are hedged. Pros Great value for money as far as e-commerce solutions go Cons Could do with better reporting and integration with third-party software Review Source RM Raymond M. President Consumer Goods Used the software for: 2+ years ### "A Solid SAAS Partner for Over 17 Years." January 5, 2021 5.0 Overall, we've been very please with Pulse Commerce. Running a business requires many moving parts. Pulse Commerce allows us to focus on our customers and marketing while letting Pulse focus on providing us with a seamless platform on which to run our e-commerce business. Pros Pulse Commerce software gives us peace of mind that our websites, inventory, order processing and shipping is up and running every day with virtually no downtime in over 17 years. What we like most about this software is the management and support team that support the Pulse Commerce software. During the last 17 years, we've enjoyed working with Pulse Commerce as we helped each other grow. Cons Integration with social media and third-party marketing platforms could be more user friendly. Review Source NS Nichole S. Server, bartender Restaurants Used the software for: 6-12 months ### "Pulse for Restaurants" December 10, 2017 5.0 Pros Pulse has helped our restaurant's efficiency in so many ways! Navigating through the app has allowed us to access numbers pertaining to our POS systems from wherever we please and continuously updates as the POS system updates. This helps a lot because we no longer have to search through printed checkout chits or find our way to a desktop computer to find simple answers to questions such as "How many specials have we sold today?" "How much money in comps have we spent today and what percentage of our net sales is that?" The app also has been used as an aid to track guest counts throughout certain hours of the day which has helped with scheduling in association to volume. We can track who has taken a break, and at which time which helps with overall labor reports too. Cons There isn't a lot of con's to the app. It helps our company achieve the tasks we need in a quick amount of time. The only thing I would suggest as something that would be further helpful is if we were able to access the data in ALL categories for maybe a week. As of now, we can access the sales forecasts based off of the previous year, but as for looking up employee comps, voids, breaks, etc- that data is eliminated after the day's end. Review Source CS Chris S. Director Medical Devices Used the software for: 2+ years ### "Improved productivity and more conversions" April 15, 2021 5.0 Responsive tech support when issues arise with timely communication as to status Pros Our daily workflow is vastly improved over our old website (also from Pulse) and our conversion rate is outstanding. Admin panel is mostly intuitive and easy to use. Cons More detailed reporting would be welcome however if your handy with building macros using Excel, you can use the export function as a workaround. Review Source BA Bonnie A. Owner Used the software for: ### "True E-Commerce Partners" July 17, 2015 5.0 I want to begin by thanking Pulse Commerce for their timely and professional assistance helping rescue us what turned out to be a platform migration disaster. We have been a happy merchant of Pulse Commerce's for years, pleased with the services being received. In an effort to cut costs, our company began researching lower cost options for our Ecommerce Platform. Our research led us to select a new platform and cost friendly implementation firm. The migration itself and the impact to our business was disastrous. Revenues, conversion rates and traffic plummeted, redirects were a mess, SEO appeared to be ignored we were bleeding badly. The quality of support I experienced, both during and post migration was subpar at best and the results much worse. In desperation, I contacted Pulse Commerce who stepped in right away and helped get our old website up and running and began repairing the damage. Their professional staff, expertise and responsiveness both during and after business hours was great, staying in constant contact and offering guidance wherever possible. Even more importantly, the time spent was not done to benefit their business or for pay, simply because they have heart for small business and a strong belief in partnering with their merchants. When evaluating solutions, it is so important to look beyond the monthly expense. In reality, lower cost solutions can cost much more than the monthly subscription debit taken from your bank account. Review Source JS Jay S. Marketing Used the software for: ### "Powerful yet Easy to Use cloud-based Order Management System" November 26, 2015 5.0 Below are the GoECart OMS features we've found to me most beneficial: Intelligent Order Routing Order Orchestration between fulfillment locations to support omni-channel commerce Native Marketplaces Integration Multi-location inventory management and enterprise-wide inventory visibility Single 360 degree view of the customer Purchase orders and inventory receipts Customer Service Tools Live inventory connectivity with the ecommerce website and multi-site support GoECart Support and Client Service is the best in the industry that I have experienced. Review Source SR Steven R. CEO Used the software for: ### "We chose GoECart: their software delivered and their service is truly the best in the industry." September 24, 2015 5.0 We needed a robust and tightly integrated ecommerce and order management system to support our growth across all the sales channels and to better compete against much larger companies while remaining true to our ideals. We chose GoECart: their software delivered and their service is truly the best in the industry. Review Source TC Tom C. Used the software for: ### "We're all working off the same page" September 28, 2015 5.0 Our fulfillment is using GoECart to fulfill orders, our call centers are using GoECart to answer customers' questions, and our operations and purchasing teams are using GoECart. So we're all working off the same page. Review Source Caroline R. Director of Content & Communications Design Used the software for: Less than 6 months ### "null" April 2, 2017 4.0 Review Source Jessica B. Administrative Assistant Consumer Services Used the software for: Less than 6 months ### "null" April 18, 2017 4.0 Review Source Marcelo D. Used the software for: Less than 6 months ### "null" August 8, 2017 4.0 Review Source Gunjan G. SEO Executive Marketing and Advertising Used the software for: Less than 6 months ### "null" February 20, 2017 3.0 Review Source AS Anthony S. Used the software for: ### "I am very impressed" October 8, 2015 4.0 I am very impressed with the level of service that we have received leading up to our successful launch with GoECart. I am excited to start utilizing all of our new tools on the GoECart Platform. Review Source sS shraddha S. Consultant Management Consulting Used the software for: Less than 6 months ### "null" May 18, 2017 4.0 Review Source YB Yassine B. Used the software for: Less than 6 months ### "null" June 5, 2017 1.0 Review Source Similar Products Featured