--- title: "Concord Infiniti Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Concord Infiniti Software - reviews, pricing plans, popular comparisons to other Library Automation products and more." source_url: "https://www.capterra.com/p/147439/Concord-Infiniti/" page_type: "product" language: "en" --- # Concord Infiniti Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Concord Infiniti ## What is Concord Infiniti? Concord Infiniti is library software that helps simplify the cataloguing, management, and circulation of thousands of library resources in K-12 schools. Loved by both library teams and students. With all the features expected in a modern library management system, Infiniti delivers comprehensive functionality through an intuitive and attractive interface. Tailored portals for student engagement, customised branding, and dynamic content create an immersive experience for every student. Built on a cloud-native architecture with robust security and compliance features. ## What is Concord Infiniti used for? [Library Automation](https://www.capterra.com/library-automation-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2000 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Concord Infiniti?[Manage this product listing](https://www.g2.com/products/concord-infiniti/claim_requests/new?auto=true) ## Concord Infiniti Overview Updated August 2026 AI summary Concord Infiniti provides library automation and digital asset management tools for organizations of all sizes, with features for catalog management, circulation, and search designed to support efficient library operations. It includes options for digital assets, patron management, customizable reporting, self-service, and third-party integration, and is deployable across major platforms including cloud, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Concord Infiniti 3.8 (4) VS. [4.5 (37)](https://www.capterra.com/p/40056/ResourceMate/reviews/) Starting Price $2000 Other, Per Year Starting Price $495 Flat Rate Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.5 (129) Value For Money 0.0 (0) Value For Money 4.6 (88) Customer Service 4.0 (4) Customer Service 4.6 (127) ## Concord Infiniti alternatives [4.8 (10)](https://www.capterra.com/p/157700/Lucidea-Integrated-Library-Systems/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Surpass](https://www.capterra.com/p/10010536/Surpass/) [4.8 (129)](https://www.capterra.com/p/10010536/Surpass/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010536/Surpass/) [Simple Little Library System](https://www.capterra.com/p/189633/Simple-Little-Library-System/) [4.7 (29)](https://www.capterra.com/p/189633/Simple-Little-Library-System/reviews/) Starting price $37.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189633/Simple-Little-Library-System/) [Follett Destiny Library Manager](https://www.capterra.com/p/8972/Destiny-Library-Manager/) [4.5 (35)](https://www.capterra.com/p/8972/Destiny-Library-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/8972/Destiny-Library-Manager/) ## FAQs about Concord Infiniti Overview ### What company size and specific industries is Concord Infiniti built for? Concord Infiniti is designed for K-12 schools that need library software for managing library operations. It is suited for elementary, middle, and high school environments, helping school libraries support students and educators across the education sector. Features and Usability ### What are the key features of Concord Infiniti? Concord Infiniti offers catalog management, digital asset management, and inventory management for library and resource records. It also includes access controls/permissions, patron management, reservations management, self check-in/check-out, reporting and analytics, barcode recognition, and third-party integrations. Integrations ### Which third-party tools and platforms does Concord Infiniti integrate with? Concord Infiniti integrates with Sora. This catalog-listed connection supports document and workflow interoperability with a third-party platform, giving Concord Infiniti a direct integration option for teams that need to connect its core system with external tools. Getting Started and Support ### What training and onboarding options does Concord Infiniti offer? Concord Infiniti provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference material for self-paced review and setup. Getting Started and Support ### What customer support options does Concord Infiniti offer? Concord Infiniti provides Email/Help Desk, a Knowledge Base, and Phone Support. No reviewer feedback is available about support quality, response times, or common frustrations, so the support experience cannot be characterized from user comments. ## Features AI summary Based on 149 Library Automation reviews Capterra data shows that buyers of library automation software rank the following features as their top priorities: - **Catalog Management** (**55%** of reviewers rated this feature as critical) - **Circulation Management** (**50%**) - **Search/Filter** (**43%**) Concord Infiniti supports all three of the features reviewers rate most important: **Catalog Management**, **Circulation Management**, and **Search/Filter**. Together, these capabilities help libraries organize collections accurately, manage checkouts and returns efficiently, and make it easier for staff and patrons to find materials quickly, allowing teams to improve daily operations and deliver better service. Access Controls/Permissions Define levels of authorization for access to specific files or systems Acquisition Management Manage asset purchase and monitor associated expenditures. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Library Storage, organization, sharing with tagging/metadata Asset Sharing Share access to files and assets with individuals Barcode Recognition The ability to identify a barcode on or within an image or packaging Concord Infiniti 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Acquisition Management: Manage asset purchase and monitor associated expenditures. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Sharing: Share access to files and assets with individuals - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Brand Portal: Publish media or media collections to your website or share externally via temporary hyperlink. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Circulation Management: Overseeing distribution of published materials, such as books, newspapers, magazines, etc. - CMS Integration: Integration with content management software - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Digital Asset Management: Manage digital assets - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Tracking: Track the location of specific equipment at all times - Fee Collection: Automatically collect recurring fees or dues from members - File Types: Software supports a wide range of file types. - Full Text Search: Search for specific words or phrases within a document or database - Historical Reporting: Information, data and reports that are being tracked over time - Images: The software is optimized to load, preview, search and edit image media files. - Import/Export: Import and export large media files or folders into or from the database quickly and efficiently. - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile App: Access the system via a mobile application - Online Catalog: An online catalog of inventory that customers can view - OPAC: Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors. - Patron Management: Manage library patron registration and accounts - Periodicals Management: Manage acquisition and allocation of periodicals. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reserve Shelf Management: Manage allocation of and track books reserved for specific needs or people. - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - School Libraries: Caters to library management needs specific to school libraries - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Serials Management: Manage acquisition and allocation of serials. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video: Ability to create and upload animated videos to supplement process documentation. --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $2,000 Other,Per Year ## Integrations [ Sora](https://www.capterra.com/p/235879/Sora/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(1) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JW Jo W. Library/AV Technician ### "1st year-still battling through changeover issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 6, 2015 Looks great, very modern, cataloguing module easy to use. Too many problems created by changover with our 3 campus library. Was meant to improve borrowing between campuses but problems created by merging 3 campuses has affected the everyday use of system and until we get these issues resolved, our daily workload has increased. The thing that gives me hope going forward, is the customer service. I believe that we can work out all issues with Concord staff...eventually. Until then, we are paying for a product that hasn't reached it's full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gina S. Library Operations Manager ### "Looks great, easy to use, and excellent support from the Concord team." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 4, 2015 Pros: - Easy cataloguing - Whole system is very intuitive and requires little training - Reports exportation is A+++ - Neat, clean interface that looks modern and 'google-esque' which suits our young clientele - Search function and result display makes for a user-friendly Cons: - Improved communication in the migration process could have saved us hours of manual entries when a second upload of data was not requested/sent. - SSO issues took weeks to resolve, meaning that our launch was ineffective. - LibBase platform is limited in functionality and a little bit clunky - List functionality has a lot of room for development - Helpdesk team are knowledgeable and responsive - Slowness when clicking through the different menu options (upgrades to the server should improve this) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2015 Thanks Gina it's great to hear you have had great support and are enjoying using Infiniti. AF Anne F. Head of Library Berwick and Officer ### "I think the first look is brilliant. Second look shows areas that need attention" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 1, 2015 1\. Search looks great. Very attractive to the user. Unfortunately some words like ebooks convert to searching for books. This information is in small print. Our users don't read small print. We have asked for the word to be accepted in its own right. It is on the roadmap 2. Merging databases has been a headache. Hopefully our 2nd year will be better 3. In transit - Pull list. books moving across campus has problems. We have worked out a procedure to work our way around it 4. Acquisitions. A new module is in process of being made. This feature was attractive to us. Library staff would know what has been ordered. Email orders and putting a catalogue record in one go is very appealing. We can take a request from a student; email it to our supplier with our order number; a catalogue record is generated; the book is on reserve for the student who requested its purchase. 5. Education. Time poor means I cannot explore. Lea was most helpful in advice for generating a house borrowing report. Unfortunately, I did not believe the report. 6. When we have problems, being told it is on the road map is assuring on one hand. On the other we just want it done. Small things like trap message we want to read it when we scan the book and when it is returned. One way is possible now - is it hard to make it both ways? 7. Setting up of the library management system. We wish we had more input initially. We would like to have been asked which switches we need on or off. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2015 Anne this is great feedback and we will definitely look into some of the areas that you indicated in your comments. Infiniti is built and improved based on the feedback from our fantastic customers and community. We'll be in touch early 2016 for another review, I'm predicting 5 stars across the board :) SG Stefanie G. Director of Library Services ### "Exceptional User Interface & Amazing Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 1, 2015 Pros - User experience is the focus of this software - Cloud-based = any device, any time + opportunities for roaming librarian (e.g. circulation via iPad & bluetooth scanner in our Primary school libraries) - integration with other systems e.g. Canvas, ClickView etc - makes for a seamless user experience - customer services is amazing - the Infiniti team are always open to feedback & happy to add ideas to the roadmap - they have a strong focus on personalised service & support - they know school libraries! Cons - None! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2015 Thanks for your review Stefanie - we're glad to hear you, your staff and your students are enjoying the Infiniti experience and interaction with our customer service team. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.