# Concord Infiniti Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Concord Infiniti Software - reviews, pricing plans, popular comparisons to other Library Automation products and more. Source: https://www.capterra.com/p/147439/GoDaddy-Website-Builder --- # Concord Infiniti Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Concord Infiniti ## What is Concord Infiniti? Concord Infiniti is library software that helps simplify the cataloguing, management, and circulation of thousands of library resources in K-12 schools. Loved by both library teams and students. With all the features expected in a modern library management system, Infiniti delivers comprehensive functionality through an intuitive and attractive interface. Tailored portals for student engagement, customised branding, and dynamic content create an immersive experience for every student. Built on a cloud-native architecture with robust security and compliance features. ## What is Concord Infiniti used for? [Library Automation](https://www.capterra.com/library-automation-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$1500 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Concord Infiniti?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.concordinfiniti.com/&name=Concord Infiniti) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Concord Infiniti 3.8 (4) VS. [4.8 (128)](https://www.capterra.com/p/10010536/Surpass/reviews/) Starting Price A$1500 Flat Rate, Per Year Starting Price $55 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.7 (128) Value For Money 0.0 (0) Value For Money 4.8 (87) Customer Service 4.0 (4) Customer Service 4.9 (126) ## Concord Infiniti alternatives [4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/) Starting price $500.00 Per User, Per Month [4.8 (10)](https://www.capterra.com/p/157700/Lucidea-Integrated-Library-Systems/reviews/) Starting price $2500.00 Per User, Per Month [4.8 (24)](https://www.capterra.com/p/27788/Alexandria/reviews/) Starting price $499.00 Per User, Per Month [Simple Little Library System](https://www.capterra.com/p/189633/Simple-Little-Library-System/) [4.7 (29)](https://www.capterra.com/p/189633/Simple-Little-Library-System/reviews/) Starting price $37.00 Per User, Per Month [Learn More](https://www.capterra.com/p/189633/Simple-Little-Library-System/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Acquisition Management Manage asset purchase and monitor associated expenditures. Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Church Libraries Caters to library management needs specific to churches Circulation Management Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Fee Collection Automatically collect recurring fees or dues from members Concord Infiniti 17 features Manage asset purchase and monitor associated expenditures. Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create and manage digital catalog of products/services with their details, specifications, and price Caters to library management needs specific to churches Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Automatically collect recurring fees or dues from members Track and manage inventory levels to maintain proper supply Caters to library management needs specific to law Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors. Manage library patron registration and accounts Manage acquisition and allocation of periodicals. Caters to library management needs specific to private libraries Manage allocation of and track books reserved for specific needs or people. Caters to library management needs specific to school libraries Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Manage acquisition and allocation of serials. ## Pricing Free Trial Basic A$1,500 Flat Rate,Per Year ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(1) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JW Jo W. Library/AV Technician ### "1st year-still battling through changeover issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 6, 2015 Looks great, very modern, cataloguing module easy to use. Too many problems created by changover with our 3 campus library. Was meant to improve borrowing between campuses but problems created by merging 3 campuses has affected the everyday use of system and until we get these issues resolved, our daily workload has increased. The thing that gives me hope going forward, is the customer service. I believe that we can work out all issues with Concord staff...eventually. Until then, we are paying for a product that hasn't reached it's full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gina S. Library Operations Manager ### "Looks great, easy to use, and excellent support from the Concord team." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 4, 2015 Pros: - Easy cataloguing - Whole system is very intuitive and requires little training - Reports exportation is A+++ - Neat, clean interface that looks modern and 'google-esque' which suits our young clientele - Search function and result display makes for a user-friendly Cons: - Improved communication in the migration process could have saved us hours of manual entries when a second upload of data was not requested/sent. - SSO issues took weeks to resolve, meaning that our launch was ineffective. - LibBase platform is limited in functionality and a little bit clunky - List functionality has a lot of room for development - Helpdesk team are knowledgeable and responsive - Slowness when clicking through the different menu options (upgrades to the server should improve this) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2015 Thanks Gina it's great to hear you have had great support and are enjoying using Infiniti. AF Anne F. Head of Library Berwick and Officer ### "I think the first look is brilliant. Second look shows areas that need attention" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 1, 2015 1\. Search looks great. Very attractive to the user. Unfortunately some words like ebooks convert to searching for books. This information is in small print. Our users don't read small print. We have asked for the word to be accepted in its own right. It is on the roadmap 2. Merging databases has been a headache. Hopefully our 2nd year will be better 3. In transit - Pull list. books moving across campus has problems. We have worked out a procedure to work our way around it 4. Acquisitions. A new module is in process of being made. This feature was attractive to us. Library staff would know what has been ordered. Email orders and putting a catalogue record in one go is very appealing. We can take a request from a student; email it to our supplier with our order number; a catalogue record is generated; the book is on reserve for the student who requested its purchase. 5. Education. Time poor means I cannot explore. Lea was most helpful in advice for generating a house borrowing report. Unfortunately, I did not believe the report. 6. When we have problems, being told it is on the road map is assuring on one hand. On the other we just want it done. Small things like trap message we want to read it when we scan the book and when it is returned. One way is possible now - is it hard to make it both ways? 7. Setting up of the library management system. We wish we had more input initially. We would like to have been asked which switches we need on or off. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2015 Anne this is great feedback and we will definitely look into some of the areas that you indicated in your comments. Infiniti is built and improved based on the feedback from our fantastic customers and community. We'll be in touch early 2016 for another review, I'm predicting 5 stars across the board :) SG Stefanie G. Director of Library Services ### "Exceptional User Interface & Amazing Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 1, 2015 Pros - User experience is the focus of this software - Cloud-based = any device, any time + opportunities for roaming librarian (e.g. circulation via iPad & bluetooth scanner in our Primary school libraries) - integration with other systems e.g. Canvas, ClickView etc - makes for a seamless user experience - customer services is amazing - the Infiniti team are always open to feedback & happy to add ideas to the roadmap - they have a strong focus on personalised service & support - they know school libraries! Cons - None! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2015 Thanks for your review Stefanie - we're glad to hear you, your staff and your students are enjoying the Infiniti experience and interaction with our customer service team. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)