--- title: "Dockwa Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dockwa Software - reviews, pricing plans, popular comparisons to other Marine products and more." source_url: "https://www.capterra.com/p/147452/Dockwa/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Dockwa Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dockwa ## What is Dockwa? Dockwa is the only marina management platform that streamlines your entire operation - from boater and reservation inquiries to accounting - while letting you tap into hundreds of thousands of active boaters across devices. Take dockage requests, instantly collect payments, manage inventory, send contracts, get advanced reporting, and interact with your customers all in one integrated software that's up and running in minutes. ## What is Dockwa used for? [Marine](https://www.capterra.com/marine-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per Feature, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dockwa?[Manage this product listing](https://www.g2.com/products/dockwa-dockwa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dockwa 4.9 (16) VS. [3.9 (18)](https://www.capterra.com/p/92549/DockMaster/reviews/) Starting Price $200 Per Feature, Per Month Starting Price $165 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (16) Ease Of Use 3.9 (412) Value For Money 4.7 (10) Value For Money 3.8 (343) Customer Service 4.9 (16) Customer Service 4.3 (402) ## Dockwa alternatives [4.5 (44)](https://www.capterra.com/p/92495/BiT-Dealership-Software/reviews/) Starting price $270.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/209329/PacsoftNG/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.5 (20)](https://www.capterra.com/p/98609/MarinaOffice/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/10031148/Yacht-Logic-Pro/#reviews) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147452/Dockwa/alternatives/) ## FAQs about Dockwa Overview ### Which roles and teams benefit most from Dockwa? Dockwa is most used by marina operations teams, including harbormasters, dockmasters, marine managers, and boat-basin committee chairs, to manage slip reservations, arrivals, and berth availability. Marina owners, presidents, and finance staff oversee bookings, payments, and reporting, while captains arrange dockage and coordinate marina visits. Answer based on 15 reviews Overview ### What company size and specific industries is Dockwa built for? Dockwa is designed for marinas and harbors of all sizes, from small operations to larger enterprises. It is built for municipal facilities, yacht clubs, resorts, corporate-owned locations, privately owned marinas, and boatyards that need marina management software for daily operations and revenue growth. Features and Usability ### What are the key features of Dockwa? Dockwa offers reservations management, booking management, and online booking for marina operations, along with availability indicators, scheduling, and calendar management. It also includes billing and invoicing, credit card processing, electronic payments, CRM, client portal, work order management, reporting and statistics, and website integration. Getting Started and Support ### What training and onboarding options does Dockwa offer? Dockwa provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover broader product instruction, documentation offers written reference material, and videos provide self-paced visual learning for teams getting started. Getting Started and Support ### What customer support options does Dockwa offer? Dockwa provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These support channels give users several ways to get help with account questions, setup, and troubleshooting. No reviewer feedback about support quality is available in the catalog data, so no further assessment can be made. ## Features AI summary Based on 112 Marine reviews Capterra data shows that buyers of marine software rank the following features as their top priorities: - **Billing & Invoicing** (**76%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**54%**) - **Reservations Management** (**86%**) Dockwa supports all three of the features reviewers value most: **Billing & Invoicing**, **Point of Sale (POS)**, and **Reservations Management**. Together, these capabilities help marinas manage bookings, process on-site transactions, and handle customer billing in one system, allowing teams to keep operations organized and deliver a smoother experience for boaters. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Availability Indicator Indication whether a resource is available or protected from allocation Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Client Portal Private online space that lets businesses securely share documents and provide information access to clients Dockwa 27 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Availability Indicator: Indication whether a resource is available or protected from allocation - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Maritime/Marine Industry: Designed for businesses in the maritime/marine industry (container ships, marinas, passenger ferries, fishing boats, and more) - Inventory Management: Track and manage inventory levels to maintain proper supply - Marina Management: Manage repair, maintenance, and rental processes for docks, yachts, boats, and/or harbors - Mobile Access: Access software remotely via mobile devices - Parts Management: Track parts inventory levels and manage re-stocking - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Scheduling: Plan availability and assign specific time slots for tasks and resources - Storage Management: Store items for a designated period of time - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Features 4.7 (11) 4.7 Based on 11 reviews ## Pricing Value for money 4.7 (10) Free Version Basic $200.00 Per Feature,Per Month Value for money 4.7 (10) 4.7 Based on 10 reviews ## Support, customer service and training options Customer Service 4.9 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (16) 4.9 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Boat Basin Committee :. Chair of Boat Basin Committee Used the software for: 3-5 years ### "Game changer for our marina management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2021 Improved our oversight of our staff, especially important in our organization where we only have volunteer managers. We are also able to give our customers better service by taking reservation on-line rather than relying on e-mails and phone calls. Getting better visibility to the market was an added plus. Pros We operate an seasonal community owned marina with a mixture of long-term and daily slip rentals. Prior to installing Dockwa, we were dependent upon our dock masters keeping manual records which led to confusion and concerns about integrity. Since we started using Dockwa we have near complete verification of slip assignments, payments and can start taking reservations during the off-season. It is early March as I right this review and we are over 50% booked for this coming summer! Another plus is that Dockwa brings in business as it is becoming the go to place for booking boating slips. Might also add that our dock masters were not computer mavens when we started with Dockwa, but with a bit of help from the Dockwa staff they were able to learn how to use the product and become very comfortable with it. Cons The reports provide lots of information that can be downloaded into Excel, however there is no way to customize the fields you want in your reports. The result is each report has to be manipulated to make it usable. Another small gripe is that pricing can only be set by sending the information to the Dockwa staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Accountant Used the software for: 3-5 years ### "Boaters Love it, Users Love It!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 8, 2020 The implementation of the software was very straightforward and went smoothly thanks to the assistance of our support adviser. The customer service from DockWa is always top notch, and the system is easy for our dockmasters to use. It has helped us streamline our process and really focus on keeping good lines of communication with our boaters. Pros Great user interface, hands-off payment processing, useful various reports, easy to communicate with boaters, accessible remotely. Cons Initially, the cost to use DockWa consisted of a percentage of our revenue, but recently an additional annual software fee was added. Also, this new base package is very slim on some basic features that would be very helpful to marinas that don't require the extra bells and whistles and advertising features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Communications Manager ### "The long-awaited Reservation system that will enhance your customer's booking experience " 4.0 May 17, 2017 Dockwa is simple and efficient, easy to use yet enormously advantageous to those customers seeking to reserve while cruising. If you're searching for a new reservation system or to enhance your customer's reservation experience, Dockwa is your solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marine Manager Used the software for: 3-5 years ### "Dockwa - Easy to Use Force Multiplier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2021 We rely on Dockwa to manage our transient mooring and slip rentals. Dockwa allows our dock team to focus on providing top service to our on-site customers and not being distracted by often lengthy phone calls for slip or mooring rentals. In effect, Dockwa gives our team an extra 'set of hands' by handling the collection of the minutia related to rental of property assets. Dockwa notifies us almost instantly of the arrival of new reservation requests so that our team can respond quickly. Pros Dockwa provides our dock team with tools that quickly notify us about incoming reservation requests, changes or cancellations. Being able to respond to our customer quickly within Dockwa is a game-changer and increases the level of customer satisfaction throughout the season. Cons My only thought is that reservation details (customer / boat name, boat details) are not always 'in focus' - the operator has to switch to a separate tab to view them. This is a very minor inconvenience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Steve P. Marina MGR and Dockmaster Used the software for: 3-5 years ### "I cannot recommend Dockwa more- Great Product/Customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2021 Can't say enough positive things about Dockwa. Love everything about it Pros I have used Dockwa for the past 5 years or so and it has made my transient boating business so increasingly popular and has removed any and all hassles for getting paid. If a client's credit card has any issue I am notified instantly. Their customer service is superb as well. They are always reachable and the program is simple to work with as well. Cons No cons at all. I highly recommend Dockwa to any marinas or to any boaters . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Dockwa Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2021 Having a turn-key system ensures that the boaters experience is met while streamlining the marina's operations. Pros The Ease of use while entering in information. Cons There is a need for a more comprehensive marina management system for both guest (transient) and seasonal boaters Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner-President Used the software for: 1-3 years ### "Dockwa made transient reservations much easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2021 As a marina, the Dockwa software made the entire job of transient reservations much easier. It was surprising to me that the name recognition of the brand "Dockwa" was nearly universal. Pros Transient boating customers seem to prefer interacting with booking software more than with th destination property because it is easier, more efficient, and more impersonal Cons I needed to slightly modify my internal control system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Harbor Master Used the software for: 1-3 years ### "Menemsha Harbor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2020 Dockwa has been a great addition to our marina. We have increased our revenue and our customer experience has been made easier with this software. Pros The ease of use and available suport are my favorite parts of this software. It has made my job easier to have everything, both Transient and Residential on one database for organization purposes. Cons I would like it to be more tailerable to specific marinas needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Project Manager Used the software for: Less than 1 year ### "I absolutely love the Dockwa app. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2018 I love the ease of booking. It's simple, it keeps the requirements of my vessel and automatically books on my cc. Pros Our family are full time cruisers traveling on our sailboat. We love that Dockwa completely streamlines the check-in process that is required with most marinas, also you know the amenities, and what other peoples opinions of the marina is through Dockwa reviews. Cons Our only complaint is that not enough marinas have signed up to book through Dockwa yet. But we are waiting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Deputy Harbormaster ### "Stay Hip & Jump Ship, to Dockwa!" 5.0 May 17, 2017 Dockwa has made a tremendous impact on the operations management of Edgartown Harbor and I look forward to utilizing its ever-improving features as product development continues to progress at an accelerating pace. Regardless how vague or specific our feedback and requests have been, the team has done an incredible job implementing solutions to meet our needs in timely fashion. This ability to precisely tailor the software to the nth degree combined with the cohesive and user-friendly platform has set a new precedent for customer reach and profit growth, all the while, lowering costs and simplifying duties. To add, it would be an understatement to say the teams' accessibility and response time is awe-inspiring, especially when taking into account, the sheer momentum their business is scaling-out at. Dockwa is second-to-none in the industry, and frankly, competitive alternatives are inexistent. To any prospective or indecisive clients, I sincerely doubt your opportunity cost not converting to Dockwa outweighs the upward mobility and potential gain you're sacrificing should you not. If you intend to maintain a competitive relevance in this industry but are not one of the 250+ marinas already on board and utilizing the service, I strongly encourage you to make the transition to Dockwa. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147452/Dockwa/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Storable Marine vs Dockwa](https://www.capterra.com/compare/141098-147452/Molo-vs-Dockwa)