# Dockwa Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dockwa Software - reviews, pricing plans, popular comparisons to other Marine products and more.

Source: https://www.capterra.com/p/147452/Dockwa/pricing

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# 

 Dockwa Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Dockwa

## What is Dockwa?

Dockwa is the only marina management platform that streamlines your entire operation - from boater and reservation inquiries to accounting - while letting you tap into hundreds of thousands of active boaters across devices. Take dockage requests, instantly collect payments, manage inventory, send contracts, get advanced reporting, and interact with your customers all in one integrated software that's up and running in minutes.

## What is Dockwa used for?

[Marine](https://www.capterra.com/marine-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$200

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Dockwa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dockwa.com&name=Dockwa)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dockwa

4.9 (16)

VS.

[4.5 (44)](https://www.capterra.com/p/92495/BiT-Dealership-Software/reviews/)

Starting Price

$200

Per Feature, Per Month

Starting Price

$270

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (16)

Ease Of Use

4.3 (57)

Value For Money

4.7 (10)

Value For Money

4.5 (56)

Customer Service

4.9 (16)

Customer Service

4.6 (56)

## Dockwa alternatives

[4.9 (11)](https://www.capterra.com/p/253187/StarNapp/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[3.9 (18)](https://www.capterra.com/p/92549/DockMaster/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10031148/Yacht-Logic-Pro/#reviews)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (20)](https://www.capterra.com/p/98609/MarinaOffice/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/147452/Dockwa/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Availability Indicator

Indication whether a resource is available or protected from allocation

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Dockwa 27 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Indication whether a resource is available or protected from allocation

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Management of commercial motor vehicles for work-related purposes

Designed for businesses in the maritime/marine industry (container ships, marinas, passenger ferries, fishing boats, and more)

Track and manage inventory levels to maintain proper supply

Manage repair, maintenance, and rental processes for docks, yachts, boats, and/or harbors

Access software remotely via mobile devices

Track parts inventory levels and manage re-stocking

Accept and process customer payments for products or services using hardware and software

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Plan availability and assign specific time slots for tasks and resources

Store items for a designated period of time

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Features

4.7 (11)

4.7

Based on 11 reviews

## Pricing

Value for money

4.7 (10)

Free Version

Basic

$200.00

Per Feature,Per Month

Value for money

4.7 (10)

4.7

Based on 10 reviews

## Support, customer service and training options

Customer Service

4.9 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (16)

4.9

Based on 16 reviews

## User reviews

Overall rating

4.9

Based on 16 reviews

Filter by rating

5(15)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RM

Roland M.

Marine Manager

Maritime

### "Dockwa - Easy to Use Force Multiplier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2021

We rely on Dockwa to manage our transient mooring and slip rentals. Dockwa allows our dock team to focus on providing top service to our on-site customers and not being distracted by often lengthy phone calls for slip or mooring rentals. In effect, Dockwa gives our team an extra 'set of hands' by handling the collection of the minutia related to rental of property assets. Dockwa notifies us almost instantly of the arrival of new reservation requests so that our team can respond quickly.

Pros

Dockwa provides our dock team with tools that quickly notify us about incoming reservation requests, changes or cancellations. Being able to respond to our customer quickly within Dockwa is a game-changer and increases the level of customer satisfaction throughout the season.

Cons

My only thought is that reservation details (customer / boat name, boat details) are not always 'in focus' - the operator has to switch to a separate tab to view them. This is a very minor inconvenience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Peter D.

Owner

Maritime

### "Dockwa Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2021

Having a turn-key system ensures that the boaters experience is met while streamlining the marina's operations.

Pros

The Ease of use while entering in information.

Cons

There is a need for a more comprehensive marina management system for both guest (transient) and seasonal boaters

Reasons for choosing Dockwa

The management of the company and their response to questions and their ability to customize the program to suit our needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Robert F.

Chair of Boat Basin Committee

Maritime

### "Game changer for our marina management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2021

Improved our oversight of our staff, especially important in our organization where we only have volunteer managers. We are also able to give our customers better service by taking reservation on-line rather than relying on e-mails and phone calls. Getting better visibility to the market was an added plus.

Pros

We operate an seasonal community owned marina with a mixture of long-term and daily slip rentals. Prior to installing Dockwa, we were dependent upon our dock masters keeping manual records which led to confusion and concerns about integrity. Since we started using Dockwa we have near complete verification of slip assignments, payments and can start taking reservations during the off-season. It is early March as I right this review and we are over 50% booked for this coming summer! Another plus is that Dockwa brings in business as it is becoming the go to place for booking boating slips. Might also add that our dock masters were not computer mavens when we started with Dockwa, but with a bit of help from the Dockwa staff they were able to learn how to use the product and become very comfortable with it.

Cons

The reports provide lots of information that can be downloaded into Excel, however there is no way to customize the fields you want in your reports. The result is each report has to be manipulated to make it usable. Another small gripe is that pricing can only be set by sending the information to the Dockwa staff.

Reasons for choosing Dockwa

Much more comprehensive tool for managing slip reservations, payments and assignments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2021

Robert, thank you so much for leaving us a review! I'm so glad you're getting value out of being on Dockwa. We hear you loud and clear on wanting the ability to customize reporting and will get that feedback to our product team. Thanks once again for taking the time to review us. It means a lot! Hi to everyone at Fire Island!

SP

Steve P.

Marina MGR and Dockmaster

Maritime

### "I cannot recommend Dockwa more- Great Product/Customer service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2021

Can't say enough positive things about Dockwa. Love everything about it

Pros

I have used Dockwa for the past 5 years or so and it has made my transient boating business so increasingly popular and has removed any and all hassles for getting paid. If a client's credit card has any issue I am notified instantly. Their customer service is superb as well. They are always reachable and the program is simple to work with as well.

Cons

No cons at all. I highly recommend Dockwa to any marinas or to any boaters .

Reasons for choosing Dockwa

They were much simpler to figure out and the personal phone customer service is unmatched.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PG

Paul G.

Owner-President

Maritime

### "Dockwa made transient reservations much easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2021

As a marina, the Dockwa software made the entire job of transient reservations much easier. It was surprising to me that the name recognition of the brand "Dockwa" was nearly universal.

Pros

Transient boating customers seem to prefer interacting with booking software more than with th destination property because it is easier, more efficient, and more impersonal

Cons

I needed to slightly modify my internal control system

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 5, 2021

Thank you so much for the kind review! I'm glad transients have gotten easier for you as a result of Dockwa. We love having you as a customer.

RR

Ryan R.

Harbor Master

Law Enforcement

### "Menemsha Harbor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2020

Dockwa has been a great addition to our marina. We have increased our revenue and our customer experience has been made easier with this software.

Pros

The ease of use and available suport are my favorite parts of this software. It has made my job easier to have everything, both Transient and Residential on one database for organization purposes.

Cons

I would like it to be more tailerable to specific marinas needs.

Reasons for choosing Dockwa

We did not research alternative options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Louis C.

Senior Accountant

Government Administration

### "Boaters Love it, Users Love It!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 3, 2020

The implementation of the software was very straightforward and went smoothly thanks to the assistance of our support adviser. The customer service from DockWa is always top notch, and the system is easy for our dockmasters to use. It has helped us streamline our process and really focus on keeping good lines of communication with our boaters.

Pros

Great user interface, hands-off payment processing, useful various reports, easy to communicate with boaters, accessible remotely.

Cons

Initially, the cost to use DockWa consisted of a percentage of our revenue, but recently an additional annual software fee was added. Also, this new base package is very slim on some basic features that would be very helpful to marinas that don't require the extra bells and whistles and advertising features.

Switched from

[MarinaOffice](https://www.capterra.com/p/98609/MarinaOffice/)

More modern and efficient system.

Alternatives considered

[Storable Marine](https://www.capterra.com/p/141098/Molo/)

[DockMaster](https://www.capterra.com/p/92549/DockMaster/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Connor M.

marina owner

Hospitality

### "excellent customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2020

dockwa has helped get me more streamlined bookings for my mooring rental company.

Pros

the software is very user friendly. A “tech novice” like my self am easily able to navigate through the system.

Cons

I feel that the easiest of use on mobile interface could be a bit better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dan F.

Senior Project Manager

Construction

### "I absolutely love the Dockwa app. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2018

I love the ease of booking. It's simple, it keeps the requirements of my vessel and automatically books on my cc.

Pros

Our family are full time cruisers traveling on our sailboat. We love that Dockwa completely streamlines the check-in process that is required with most marinas, also you know the amenities, and what other peoples opinions of the marina is through Dockwa reviews.

Cons

Our only complaint is that not enough marinas have signed up to book through Dockwa yet. But we are waiting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alana M.

captain

Leisure, Travel & Tourism

### "Makes booking easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 27, 2018

Pros

Using Dockwa has made booking in the winter, we use to lose a lot of business when we were away for the winter but now clients can book online. It has also saved time not answering the phones

Cons

The biggest issue clients have complained about is not being able to select the dock slip they prefer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147452/Dockwa/reviews/)

Popular comparisons

[Storable Marine vs Dockwa](https://www.capterra.com/compare/141098-147452/Molo-vs-Dockwa) 

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