# NMSaaS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NMSaaS Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more. Source: https://www.capterra.com/p/147479/NMSaaS --- # NMSaaS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NMSaaS ## What is NMSaaS? NMSaaS is ​the next-generation cloud-based enterprise network management solution enabling network managers to monitor & manage from 500 to over 75K devices, without sacrificing performance. We help 2 main sectors: 1. MSP's and their customers network management requirements 2. Large or complex networks presenting difficult challenges our platform is uniquely capable of solving. For networks larger than 1,000 network devices, we are one of your few practical options with our largest environment at 75k+ network devices. ## What is NMSaaS used for? [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Log Analysis](https://www.capterra.com/log-analysis-software/)[Network Management](https://www.capterra.com/network-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NMSaaS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nmsaas.com&name=NMSaaS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NMSaaS 4.9 (8) VS. [4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $500 Per Feature, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (8) Ease Of Use 4.5 (346) Value For Money 4.9 (7) Value For Money 4.5 (318) Customer Service 5.0 (8) Customer Service 4.5 (313) ## NMSaaS alternatives [4.5 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Bandwidth Monitoring 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Measure the actual bandwidth available on a local network (LAN or WiFi) Dashboard 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Uptime Reporting 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Alerts/Notifications 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Network Analysis 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Run tests on a network to find the root cause of network issues Threshold Alerts 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings NMSaaS 69 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Data is backed up automatically to prevent data loss Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Monitor service demand and performance to plan for adequate resources that meet business needs Identify component attributes like servers, hardware, software, and manage relationships across all services Conduct tracking and assessment of application and device behavior without breaks or interruptions Monitor performance details involving CPU/memory utilization Alter the layout and content of dashboards Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Automatically scan the network for devices and take pre-defined actions upon discovery Access client's system information, including hardware and software configuration, to perform diagnostics Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the IP addresses of the incoming traffic Managing inventories and tracking changes to hardware and software configurations Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks Collects and aggregates data from various systems within the IT environment Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple types of devices Run tests on a network to find the root cause of network issues Tracks and makes accessible data on the health of servers and other network components. Set up and configure network resources to make them accessible for authorized users, devices and servers Monitor and manage resource utilization for network infrastructure Filtering incoming messages/alerts and detecting patterns to spot anomalies. Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Create, manage, and track policies and procedures within an organization Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Creating relationships between different IT assets to define their status and dependencies in a network Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify and analyse the reasons behind accidents Search and filter data across systems to locate required information by entering keywords or certain criteria Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Attach digital tags to documents and assets for identification, search, or monitoring purposes Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Review data from past periods to reveal recurring tendencies and predict future performance Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Interact with data visualization elements, such as charts and graphs, to drill down into data Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors Features 4.9 (8) 4.9 Based on 8 reviews ## Pricing Value for money 4.9 (7) Free Trial Basic $500.00 Per Feature,Per Month Value for money 4.9 (7) 4.9 Based on 7 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[ Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[ ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Michael B. Director of Application Security Information Technology and Services ### "Turn key solution solves our needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2022 They are so knowledgeable and told them our pain points and what we needed and they hit it out of the park. Pros The team at NMSaas made it a turn key set up. They did all the work for us and handed us the keys, and we were good to go. They are great to work with. Cons We did not have cons. The team at NMSaas did all the work for us and we have exactly what we asked for in the time frame we needed. Reasons for choosing NMSaaS Their team and the support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nick T. Systems Programmer II Government Administration ### "NMSass, a great monitoring tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 14, 2022 I need to find more time to devote to configuring this tool, but the support team is super helpful, and what we have so far works great. Pros This is a dense, highly configurable monitoring tool. Cons This is a dense, highly configurable monitoring too (a double-edged sword). Reasons for choosing NMSaaS The support team was really helpful and the price was right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Chris B. I.T. Technical Support Specialist Government Administration ### "Versatile, Comprehensive Network Monitoring System, Scalable from SMB to Large Enterprise to ISP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2022 Experience with NMSaaS has been a positive one. The StableNet Software used by the Service has been reliable, comprehensive, multi-vendor capable, and easy to use once configured properly. Detailed attention is given to our needs and response has been very timely. It's been a pleasure to work with their Support Staff. Pros Comprehensive feature set and capabilities. Basic setup fairly easy to get up and running quickly. Building on basics and using more advanced and granular features are easily integrated. Hardware right sizing and efficient Cloud processing has ensured rapid response times. Their Services provide the Software maintenance, Cloud database & space maintenance required. This frees our IT Staff to focus on Monitoring the Network and providing diagnostic assistance to other Network Support Teams. NMSaaS Support has always been very responsive, timely, and effective. Cons Limited training options. Lack online and written "training" materials. There are Manuals, but they are more Technical and Reference oriented. Excellent support helps mitigate this lack. Reasons for choosing NMSaaS Overall features, capabilities, configuration ease, generous trial period, and reasonable pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FL Frank L. President Computer Networking ### "NM SaaS review from New Focus Networks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2022 Managing our global network with multi vendor support was a challenge and NMSaaS provided a Cloud based solution that addressed our network manangment and application performance management needs. Pros the completeness of the solution and the ability to customize to suit our needs Cons NM SaaS is a little complicated intially due to the range of features and devices it monitors however the Support team works hard to ensure that the installation goes smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF STuart F. Senior Network Engineer Information Technology and Services ### "Very versatile product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Pros The fine grained control over almost every aspect from measurement and monitor parameters to the tagging and filtering of views and reports. Cons There is a bit of a learning curve to understand the methodology of the product, but once understood extremely powerful. Switched from [PRTG Hosted Monitor](https://www.capterra.com/p/246295/PRTG-Hosted-Monitor/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Rick L. Principal Information Technology and Services ### "Very strong product and very quick to deploy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 Pros The fact that an enterprise NMS can run at scale in the cloud is impressive Cons The product feature set is so vast that it is hard to know which features to deploy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Chad P. ITMC Government Administration ### "Great option for network monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2022 Pros Lot's of data and ways to organize/manage network devices. Cons Ease of use can be challenging at times but customer support and documentation provide easy ways to figure things out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. Cloud Engieer Computer Networking ### "with NMSaas I can customize my discovery." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2022 The tool is very complex. It will do most anything you want it to and the NMSaas team helped behind the scenes configuring all the complex requirements. The training I received was awesome and not the regular textbook training it was hands on and not follow the numbers answers in the back, I had to think. Pros Once I learned the XML schema I am able to customize all the settings on my discovery of my devices and automate discovery of new devices. I also could choose to leave the default settings. Cons I would like to see more wizards in the tool. I did like the support I got with NMSaas and they were able to get me over the issues I had setting it up. Alternatives considered [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Reasons for choosing NMSaaS The scalability and customization and flexibility and price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147479/NMSaaS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)