--- title: "Orchard Collaboration Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orchard Collaboration Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more." source_url: "https://www.capterra.com/p/147501/Orchard-Collaboration/" page_type: "product" language: "en" --- # Orchard Collaboration Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Orchard Collaboration ## What is Orchard Collaboration? Cloud-based open source ticketing and collaboration system integrating with Orchard CMS to streamline project management, communications & content workflows. ## What is Orchard Collaboration used for? [Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orchard Collaboration?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://orchardcollaboration.com&name=Orchard Collaboration) ## Orchard Collaboration Overview Updated August 2026 AI summary Orchard Collaboration is a cloud-based issue tracking solution for businesses of all sizes, offering assignment management, alerts, dashboards, and a knowledge base to coordinate work and monitor progress. It supports ticket management, task tracking, and project management, with optional issue scheduling. Designed for teams using Orchard CMS, it helps organize support requests and collaborative projects. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orchard Collaboration 4.8 (4) VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €10 Flat Rate Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.6 (14,505) Value For Money 0.0 (0) Value For Money 4.6 (9,896) Customer Service 4.5 (4) Customer Service 4.7 (9,652) ## Orchard Collaboration alternatives [4.5 (3,471)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (870)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (792)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Orchard Collaboration Overview ### What company size and specific industries is Orchard Collaboration built for? Orchard Collaboration is designed for businesses of any size that need content sharing, issue tracking, and project management within an open source ticketing system. It is especially suited to organizations using Orchard CMS, including content-driven teams and web-focused businesses that manage projects and support requests. Features and Usability ### What are the key features of Orchard Collaboration? Orchard Collaboration offers project management and task management for organizing work, along with assignment management and issue scheduling for tracking responsibilities and deadlines. It also includes alerts/escalation, issue auditing, dashboard reporting, and knowledge base management for monitoring activity and storing shared process information. Getting Started and Support ### What training and onboarding options does Orchard Collaboration offer? Orchard Collaboration provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow remote instruction, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Orchard Collaboration offer? Orchard Collaboration provides chat support. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 2,450 Issue Tracking reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating issue tracking software: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Task Progress Tracking** (**53%**) - **Support Ticket Management** (**57%**) Orchard Collaboration includes **Ticket Management** and **Task Progress Tracking**, giving teams a way to organize incoming issues, assign work, and monitor status as tasks move forward. Together, these features help businesses keep work visible, improve coordination across teams, and stay on top of issue resolution timelines. Alerts/Escalation System alerts about the need to escalate an issue or request Assignment Management Assign issues and tasks based on availability or required skills Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Issue Auditing Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Issue Scheduling Schedule and assign issue completion dates and/or times Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Orchard Collaboration 8 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Assignment Management: Assign issues and tasks based on availability or required skills - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Scheduling: Schedule and assign issue completion dates and/or times - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Task Management: Create, manage and track all task activities and progression --- ## Pricing Free Trial Free Version Basic €10.00 Flat Rate, ## Support, customer service and training options Customer Service 4.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (4) 4.5 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Dennis M. ### "A well-designed, easy-to-use and professional collaboration system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 10, 2016 And also, it's a very valuable and up-to-date orchard module real-world example. There are a lot of third-party modules for Orchard CMS, but there are seldom very complete and functional business system among them.This one is. By studying from this system, one can also learn how to take use of the excellent Orchard CMS system, which has a very excellent architecture design, many out-of-box functions and huge amounts of plugins. And also, since the cross-platform new version is under development, the future is very brilliant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB shahin B. Developer ### "Great module for orchard developers with very nice and simple UI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 8, 2016 I really like this module and put some time on customizing and developing it for my own purpose. They guys on O.C written a multipurpose module that could fit for managing customers and projects in a good manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IM Ismail M. Web developer ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 7, 2016 I have been using this product for a while. It has so many functionality and features and the support is great. they have done a great job. I would recommend anybody who needs a nice ticketing system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2016 Thanks Ismail AM Arash M. Director ### "Director, PartoDadeh" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 7, 2016 We have integrated Orchardcollaboration into our own infrastructure. The modularity of the Orchard makes it very easy to develop custom connectors for the Orchardcollaboration. The product is easy to use, it has lots of features and it provides great deal of flexibility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.