# Emerge Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Emerge the right Applicant Tracking solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147506/EMERGE-Background-Checks/reviews

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Emerge

4.9 (30)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Emerge

Ease of use

4.9

Customer Service

4.9

## Showing most helpful reviews

Showing 1-25 of 30 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LP

Lee P.  
HR Assistant  
  
Used the software for:

### "Easy and Informative"

April 8, 2016

5.0

Intelifi is definitely an extremely easy to use system. Theirs LiveRunner is definitely a plus overall, because you reach certain counties quicker than any other background screening service. The main plus is the fact that it is easy to read any hits that come up, and you know it's accurate.

Review Source

Response from Intelifi

April 8, 2016

Thank you Exact Staff for your continued business over the years. We are thrilled for your wonderful review of our software Emerge, and our services.

JH

Jacob H.  
Director of Pharmacy  
  
Used the software for:

### "Emerge has tremendously assisted our hospital's hiring and background check process "

April 14, 2016

5.0

Emerge has tremendously and efficiently assisted our hospital's hiring and background check process. Over the years the product has become even more responsive to our needs. Thanks you

Review Source

Response from Intelifi

April 14, 2016

Emerge is penetrating and developing stronger ties into the healthcare staffing industry and we are happy to have hospital partners like Kedren who are finding our sofware reliable for their industry.

MS

Mary S.  
Owner  
Construction  
Used the software for: I used a free trial

### "Emerge check"

September 18, 2018

4.0

Pros

I like that i was able to do background checks and drug test all in one area

Cons

It was a little slow . I personally feel things could have gone quicker

Review Source

AG

Aaron G.  
CEO  
  
Used the software for:

### "Easy & Quick"

April 14, 2016

5.0

I am not usually comfortable using other company softwares. But this one was easy to use and follow. I even used their EMERGE software, and had a question ... .Called them; and I was immediately connected and taken care of. Great company to work with!

Review Source

Response from Intelifi

April 19, 2016

Thank you Mr. Gottman

AS

Avishai S.  
Director  
  
Used the software for:

### "We dont hire anyone without using this first"

April 14, 2016

5.0

I've been hiring people for 11 years...and I've had my share of disaster hires...since we've started using this software, most our problems have gone away. It's a MUST as far as I'm concerned!

Review Source

Response from Intelifi

April 14, 2016

Intelifi appreciates your continued business over the years. thank you

JN

Jon N.  
  
  
Used the software for:

### "Great Company for Background Checks"

April 14, 2016

5.0

We were very happy with the service we received and continue to receive from Intelifi. Their employment check background services have made it quick and easy to check potential hires. They save us a lot of time and trouble. Great pricing too. Ty!

Review Source

DB

Dara B.  
Non Profit Chair  
  
Used the software for:

### "Our source for screening volunteers"

April 14, 2016

5.0

Intelifi has met the necessary compliance needs of the non profit industry and we are pleased with the turn around times.

Review Source

Response from Intelifi

April 14, 2016

Our request to our clients for reviews has really paid off today. over 10 reviews today alone. thank you everyone.

GD

Giti D.  
Recruiter  
  
Used the software for:

### "Great product"

April 25, 2016

5.0

I use this product for my hiring needs and find it very easy to use and very effective. It is very user friendly and the results are easy to understand. Highly recommended.

Review Source

RB

Rita B.  
  
  
Used the software for:

### "Great Service! "

October 26, 2016

5.0

Emerge background checks was great. The whole process was super easy and quick. I will definitely use them again!

Review Source

Response from Intelifi

October 27, 2016

we appreciate the positive review from your establishment.

DN

Daniel N.  
Principal  
  
Used the software for:

### "Good for lenders"

April 14, 2016

5.0

We use the service to screen background info on our borrowers. Great resource to reduce risk and insure the safety of our investors' money.

Review Source

Response from Intelifi

April 14, 2016

Thank you for the positive review

EW

Elizabeth W.  
Office Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "We love Intelifi!!"

March 11, 2019

5.0

I think most companies just want the backgrounds completed asap, which doesn't always happen and is out of your control. But the assistance from Customer Support is outstanding, and I appreciate it very much.

Pros

I like how hands on and user friendly it is. To have control is a huge comfort and piece of mind. We have worked with several Background companies, they were not hands on and things were missed. We feel confident that the results we are given are complete and accurate.

Cons

The biggest downside is human error and paying for it, but it has made us more diligent about our accuracy, so it's not that big of a downside.

Review Source

Daniela R.  
Community Manager  
Internet  
Used the software for: 1-2 years

### "Easy to use"

March 29, 2018

5.0

Pros

Of the few software that with the first use I have fallen in love completely. It is interesting to use and the truth is that I am delighted. Its design, its colors, everything is very good.

Cons

I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.

Review Source

JL

Jeff L.  
Director  
  
Used the software for: 2+ years

### "will not hire without using this software"

March 19, 2018

5.0

Pros

We use this service to conduct all of our background checks on all hires and find it very easy to use and and customer support is fantastic, every question is answered promptly. The LiveRunner module is definitely a plus as it allows you to reach certain counties quicker than any other background screening package. The software alerts you on hits its uncovers immediately and is always accurate, it provides so much data/info at our disposal.

Review Source

Brenda C.  
System Engineer  
Food & Beverages  
Used the software for: 6-12 months

### "Great quality of work"

April 1, 2018

5.0

Pros

Great quality of work, leaves you wanting to continue working with her. Impeccable services and very attentive with their customers, something very important to establish good relations with them, I leave with a smile on the face, is what your work leaves you.

Cons

I really do not have any complaints about this company, EMERGE Background Checks is one of the best in its field without any doubt. Excellent.

Review Source

KB

Kim B.  
HR Generalist  
Hospital & Health Care  
Used the software for: 2+ years

### "Neutral Software"

March 11, 2019

3.0

We utilize Inteifi Background Checks for new hires. It has been beneficial to have this information to meet our compliance requirements for employees.

Pros

Ability to run multiple background checks.

Cons

When selecting multiple background checks, it is difficult to keep track of the different sections for each background check. I have entered information in a section and for some reason, it didn't save. When the results came back, I was missing that particular background check.

Review Source

Markell D.  
Medical Claims Specialists  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Awesome background check experience "

April 30, 2019

5.0

I would use the application again if another employer I was interested in requested it.

Pros

The ease of use was amazing. It asked question in different orders versus the companies that usually does background checks. I like that I only had to enter 7 years of past information versus 10.

Cons

Background check paperwork or computer process is a bit too long.

Review Source

VR

Verified Reviewer  
Project Management Specialist 2  
Hospital & Health Care  
Used the software for: I used a free trial

### "Intelifi Background Checks"

April 7, 2019

4.0

Pros

Interactive and very easy to use; results are generally thorough, and accurate.

Cons

Speed at which background checks completed was rather low. Does not factor in human error.

Review Source

VP

Venu P.  
Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Would absolutely recommend to different people"

April 23, 2020

5.0

Pros

It is incredibly user friendly and easy to use compared to the other softwares that I've tried.

Cons

There is nothing about this software that could be considered a con.

Review Source

FM

Frank M.  
Operations Manager  
  
Used the software for:

### "Outstanding Service"

April 8, 2016

5.0

We use this service to conduct all of our background checks and find it very easy to use and user friendly. The staff also is extremely helpful. Especially Errol Henry our account rep. He is always available when I am in need of assistance or just need some guidance. We would definitely recomend.

Review Source

Response from Intelifi

April 8, 2016

We appreciate your strong review of our software and our staff. Errol is an exceptional team member here and we recognize him for it. Thank you for the recommendation.

DG

Deb G.  
Payroll/Billing Manager  
  
Used the software for:

### "I have been please with this product."

April 8, 2016

5.0

Everything has been OK with this product. If we have a question, we receive a quick response. Everyone seems very helpful.

Review Source

Response from Intelifi

April 8, 2016

Thanks to our licensed team of support professionals, we are able to cater to our clients needs in a timely manner. Quality of reports, and customer service have always been at the forefront of our focus. Thank you for your years of commitment with Intelifi. We look forward to an everlasting relationship with your organization.

DR

Daniel R.  
  
  
Used the software for:

### "Simple, Quick & Comprehensive"

April 18, 2016

5.0

Great tool, easy to navigate and understand, reliable. Very responsive and friendly staff when needed as well, thank you.

Review Source

Response from Intelifi

April 19, 2016

Another Healthcare review. thank you Dr. Rosen

AA

Ali A.  
CTO  
  
Used the software for:

### "easy to use and great service"

April 14, 2016

5.0

so much data at my fingertip

Review Source

Response from Intelifi

April 14, 2016

Thank you AutoManager for your many years of loyalty... And congrats on the recent expansion

JY

Joseph Y.  
  
  
Used the software for:

### "Smooth, no hiccups. Easy to use."

April 14, 2016

5.0

All around good experience with this software and company. Used Emerge software for employment background checks.

Review Source

YS

Yedidia S.  
Owner  
  
Used the software for:

### "Very freindly and easy to use"

April 14, 2016

5.0

Our company is having a great experience with this software, we would recommend it for sure to all our customers.

Review Source

AH

Andrea H.  
Owner and designer  
Arts and Crafts  
Used the software for: Less than 6 months

### "Intelifi background check review"

December 22, 2018

5.0

Overall my experience with this software was spectacular! Highly recommend!

Pros

It is so easy to use! I used it when I had to check up on a prospective tenant for my condo. It gave me all the info I needed!

Cons

I don't have any cons. It was a breeze to get all the information I needed.

Review Source

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