# Page 18 | MassageBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is MassageBook the right Massage Therapy solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147523/MassageBook/reviews

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MassageBook

4.7 (443)

[View alternatives](https://www.capterra.com/p/147523/MassageBook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of MassageBook

## Showing most helpful reviews

Showing 426-443 of 443 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Moriah P.  
Certified Pediatric Massage Therapist  
Alternative Medicine  
Used the software for: Less than 6 months

### "Awesome Service "

January 21, 2020

5.0

Pros

This is what massage therapists have been waiting for! Massage book is intuitive, easy, and best of all top notch professionally designed by people who know the business. My scheduling finally syncs to my phone and I love I can go paperless with my SOAP notes.

Cons

I wish I would have started using Massage book right away.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)

Review Source

AV

Amy V.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Best Massage therapy software ever!"

October 29, 2018

4.0

The software is easy to use, and when I have questions I can chat with someone and get answers/directions quickly.

Pros

The scheduling option, and the add-ons for appointment booking.

Cons

Can't enter products to keep track of stock and can pull up when customer is buying it. Can't book massages in 5 min increments, the smallest you can space appointments is 15 min.

Review Source

JM

Julie M.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "User Friendly and comprehensive"

September 17, 2020

5.0

A great program over all. Extremely comprehensive, and your on line chat support is a wonderful feature!

Pros

I like the advanced SOAP Note abilities.

Cons

I wish I could add my own "bank of terms" in the soap notes that "write themselves." I have been looking for a program that allows that type of feature, but MassageBook is the closest I've found to what I am looking for.

Reason for choosing MassageBook

It was more user friendly and fit better into what I was looking for.

Review Source

CM

Clare M.  
Licensed Massage Therapist & Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Can't live without MassageBook!"

November 28, 2018

5.0

I'm a new therapist starting a new business and I couldn't imagine life without MassageBook!!

Pros

I'm totally impressed with the online booking and the gift certificates, and the customer service via chat window is astoundingly good.

Cons

The new client intake form was very long to print. I let them know and it had been changed by the next day!

Review Source

BF

Barbara F.  
Therapist/owner  
  
Used the software for: Less than 6 months

### "Easy to use, clients report easy to use for them also"

April 20, 2018

5.0

Pros

Ability to create multiple services and multiple price points. Ability to create outcalls as well as in office, ability to put lead and follow times into schedule.

Cons

On mobile, schedule view is a bit clunky. Would like a consulting category in addition to the others. Coaching doesn't quite describe it well.

Review Source

JT

Jacqueline T.  
Entrepreneur  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Accelerated Business -- Excellent value"

October 10, 2019

5.0

Overall, this has helped me secure and retain clients while only costing a fraction of the value I get out of it per month. I felt it brought more professionalism to my mobile business.

Pros

The amount of features for the value. Schedule clients, integrate my personal calendar, client waiver, notes, automatic email campaigns. The SEO is great; the customer service is excellent.

Cons

It has a lot of room to grow in terms of how packages, membership and products can be sold. Also it is not HIPAA compliant.

Review Source

SM

Sarah M.  
Licensed Massage Therapist  
  
Used the software for: Less than 6 months

### "Fantastic!"

March 28, 2018

5.0

Pros

I am able to schedule two separate locations and the fantastic customer service. When I'm a hot mess, they are always there to pull me from the ledge!

Cons

It only accepts Stripe Account for payment and I would love the option of Square. My other issue is that there should be an administrator option.

Review Source

TC

Tim C.  
Owner  
  
Used the software for: Less than 6 months

### "I could not import a generic CSV from former software. The support team resolved it quickly!"

January 11, 2018

5.0

Pros

It's very intuitive. Learning curve is minimal and the support staff are fabulous. I'm very new to MassageBook so I'm not sure what I like most. However, it is SUPERB software!

Cons

It could have been helpful for me to be able to mass delete a specific tag. I had to remove 684 individually.

Review Source

AM

Ashley M.  
Massage therapist  
  
Used the software for: Less than 6 months

### "It has all that I need for a lot more reasonable price than competitors! "

April 23, 2018

5.0

Pros

The website is easy to set up and i like that it gets google exposure. You can link your main website also.

Cons

Not a lot I don't like. I haven't found an easy way to link my iPhone calendar yet. Also I haven't found a app or a way to stay logged in on my laptop computer.

Review Source

tS

tina S.  
bodywork therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "tons of features, affordable too!"

September 25, 2018

5.0

Pros

A great starter software for therapists easy to learn and customize simple interface has an app to take it on the go can be used as front office software, not just single therapist use

Cons

I honestly can't find a con in my use so far on this software

Review Source

SH

Susan H.  
LMT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Massage business builder"

December 14, 2016

4.0

I use massage book to keep track of appointments that I can sink with my google calendar. I love the ease with which to navigate and best of all massage book has electronic soap notes!

Pros

soap notes! and easy tools to help promote your business

Cons

wish it were a little less $

Review Source

AGR

Ana Gabriela R.  
owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "online functions"

September 27, 2018

5.0

This is my first business and I'm very happy I chose MassageBook.

Pros

Great software! Beautiful scheduling page. Very easy to use.

Cons

It could use more functions such as appointment confirmation for clients and partial pre payments.

Review Source

MM

Michael M.  
co-founder  
  
Used the software for: Less than 6 months

### "Prompt, courteous and skillful support. Esthetics of website attractive, simple and comprehensive."

January 6, 2018

5.0

Pros

Ease of use for new people like us to this type of internet technology. What we were able to produce with a little patience and focus is very pleasing to us.

Review Source

CJ

Chris J.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Using Massagebook"

November 13, 2018

5.0

Pros

The system was easy to use. I could put my clients in with no trouble at all.

Cons

I had nothing bad to say. I’m trying work this into my everyday system.

Review Source

CB

Clinton B.  
Sales  
  
Used the software for: Less than 6 months

### "Awesome scheduling service"

January 11, 2018

5.0

Pros

I enjoy using this product to schedule and keep track of things. I can easily recommend this service to anyone

Cons

I do wish it was easier to use, in the beginning it was a difficult to learn but not too much to where I was calling every day.

Review Source

CN

Carol N.  
Owner  
Alternative Medicine  
Used the software for:

### "Great value"

December 6, 2016

4.0

The free version of MassageBook was great for a startup spa. Ran into complications when expanding to new staff as we couldn't get them set up. Plus, wanted membership pre-billing and this was not a feature.

Pros

ease of use and cost

Cons

limited features for membership accounts

Review Source

GH

Georgia H.  
  
  
Used the software for:

### "New to MassageBook"

January 5, 2017

5.0

U like MassageBook, it's still new to me but I believe that it will get better. I still have to run a campaign trouble with clients not getting their emails. But love the soap notes

Review Source

DC

Donna C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Success with massage book"

December 22, 2018

5.0

It was easy, simple and efficient.

Pros

Loved the ease of use and the convenience of this program.

Cons

I made a typing error and could not figure out how to undo my choice.

Review Source

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