# Page 7 | MassageBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is MassageBook the right Massage Therapy solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147523/MassageBook/reviews

---

MassageBook

4.7 (443)

[View alternatives](https://www.capterra.com/p/147523/MassageBook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 7 - Reviews of MassageBook

## Showing most helpful reviews

Showing 151-175 of 443 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Ronda B.  
Licensed Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My Clients compliment love the reminder messages."

March 16, 2023

5.0

My overall experience is that Im so grateful to have this type of booking program that has so much to offer . Others invite me to look at a less expensive option for what we need. But overall I don't think anyone could compare to this program at the affordability, professionalism, ease of use.

Pros

I like that I can send out whats Massage books calls champaignes to help promote our business . The assurances that clients get an email & text reminders, helps no call no shows from happening due to clients forgetting in their busy schedules. But what I LOVE MOST of all is when I have a question or problem solving need of help ALWAYS I get quick responses that are thorough, pleasantly worded, and above and beyond helpful. Thank you so much Massage Books for your courtesy & kindness & professional vibe!

Cons

that our mobile app doesnt show the breakdown of the week but it does of course have the month and day showing.. However not being able to observe the Rooms / Staff.

Review Source

Response from 2Book

March 17, 2023

Many thanks for your review, Ronda Delighted to hear that you've been able to take advantage of our very dedicated support folks and are having a great experience. We'll continue to work on improving MassageBook - especially the brand new mobile app. A lot of what you're looking for is already planned...

BR

Bonnie R.  
Owner/President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A user friendly scheduling software for both management and clients"

January 6, 2022

5.0

98% a wonderful experience. See the previous question about the one thing that I wish would get FIXED!! Many other online scheduling platforms offer the availability to keep clients cc's on file in case of a no show.

Pros

The ease of use. The online health intake forms so clients can fill out forms before walking into my office. That the online forms added questions regarding COVID (bravo!). The ability to sell online gift certificates so it's completely closed system.

Cons

The only thing that I miss desperately is that there's no feature that requires clients to input their credit cards number to keep on file in case of a no-show. This is literally the only thing I don't care for in MassageBook. I love everything else honestly but THIS ONE thing. For businesses such as mine that only get paid when I work with clients, it's frustrating to say the least. If I make it a requirement that new clients must prepay, a lot of clients aren't okay with it (I've tried). For someone that wants to try my company, it's a deterrent.

Reason for choosing MassageBook

The ease of use. But still unbelievably frustrating (see above questions about what MB feature should roll out asap).

Review Source

DF

Deanne F.  
Licensed Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great all-around platform"

July 27, 2023

5.0

Overall, I've been satisfied and grateful to find an all-around platform to support my massage business needs. And whenever I've had questions, the online help desk has always provided answers and ways to move forward...thank you!

Pros

Massagebook is a foundational part of my solo massage practice. It helps me manage my clients with scheduling & payment support and provides a HIPAA platform for keeping client SOAP notes filed and safe!

Cons

One wish...for Massagebook to develop a "wait list" on their app.

Review Source

Response from 2Book

October 2, 2023

Thank you, Deanne! Its our pleasure to serve you and your clients. I'm glad you've enjoyed the SOAP Notes feature - it really is pretty great! :D Thank you for the feedback regarding the Waitlist feature as well. Our Product Team continues to explore how we can best build our a solution for the segment of our user-base that has practices large enough to benefit from this functionality. :)

PN

Paula N.  
Massage practitioner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Makes every business owner a software pro! "

June 3, 2021

5.0

Overall, I am satisfied.

Pros

Multiple features and video instructions on how to use all the features.

Cons

At times, the system loads slow. This is frustrating for me when I need to see my schedule and for the clients when they are trying to book.

Alternatives considered

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

Reason for choosing MassageBook

\[SENSITIVE CONTENT HIDDEN\] was patient and called me every 3 months back in 2015 as my business was growing. He always asked how he could help and if I’d consider trying MassageBook. At first, it was confusing and did not work for me. But, a few years later, it easy to navigate. \[SENSITIVE CONTENT HIDDEN\] video are easy to understand and short enough to sit through.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I needed an office assistant and MassageBook met that need.

Review Source

CH

Cyn H.  
owner operator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The best money can purchase for all the great features and qualiaty"

April 20, 2021

5.0

Love them. they usually answer quickly and are always polite and make every attempt to resolve your issue(s). And they almost always do. When they don't it is only because the software at the time doesn't have the capacity to do what you are wanting. Basically what I mentioned above.

Pros

The fact that it doesn't almost anything anyone could want regardless of the size of the business and that it is relatively inexpensive so that new and smaller businesses can get the same great features as more expensive brands of scheduling/business software. It covers almost all the aspects of running the business not just scheduling.

Cons

/wekll my business model/set up is different from many in that I have several massage therapists that rent space with me, but we band together under one name and do many off-site functions together. We will often merge together for various specials. We slo share our rooms with other part-time therapists. So we use the schedular so people know when each of the rooms is in use and to offer specials together. However, it is problematic in that only one person's bank account can be set up. It would be nicer if all of us could have our own accounts in there and use the CC features. I have worked around that by giving them room rent credit or cash them out when one of their clients uses their credit card online. Another issue I keep running into is the ability to put specials on the scheduler. There is an option for that but not if you want to give a general $10 off any service or $20% off any service. If you want to do that you have to list every service you provide and for me that is a lot of services.

Reason for choosing MassageBook

For the same reason I made the switch in the first place. And they keep improving and adding services every year.

Switched from

[Genbook](https://www.capterra.com/p/220430/Genbook/)

Less cost and more features with MassageBook

Review Source

TM

Tiffany M.  
Licensed Massage Therapist  
Alternative Medicine  
Used the software for: 2+ years

### "Massagebook is best online booking "

June 29, 2021

5.0

Life changing, allowed me to venture on my own when and employer terminated me do to female issues.

Pros

I like everything, specially if I need help I can get a massagebook team member to help me at anytime or day.

Cons

Nothing I don't like about it honestly. Made it easy to transition from working for someone to working for myself. Life changing and amazing.

Reason for choosing MassageBook

Best price and features for me as and individual to do business on my own.

Review Source

AG

Amy G.  
Licensed Massage Therapist  
Alternative Medicine  
Used the software for: 2+ years

### "Massagebook makes me $"

January 17, 2024

5.0

They're friendly and helpful and responsive and everything is super easy to set up. I feel like they held my hand the whole way through.

Pros

Appt reminders and email campaigns are money makers for me.

Cons

Wish I could add a blog to the free website that comes with it. And would like an option to set up remote services like Reiki over Zoom. But those are just minor compared to everything else I get.

Reason for choosing MassageBook

I've worked with massage book before and they give you so many little benefits that add up to a huge savings in the long run. They are so seamless that you forget they are there until you try someone else and realize what a value it is.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Because Wix doesn't allow tips, makes you pay extra for everything like emails, reminder texts, etc. Doesn't allow sales on gift certificates. And the credit card pos device never worked properly, or took 15 minutes to cash out a client.

Review Source

Response from 2Book

January 26, 2024

Hey Amy! We LOVE having you on board! Thanks for the great review and for sharing all of the little (and big!) ways that MassageBook has helped your practice. We look forward to continuing to develop the features and solutions that providers like you need to run their practice. Have an amazing day!

JL

Julie L.  
massage Therapist/Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Best software for Massage Therapist"

March 20, 2023

5.0

As a massage therapist, most of the day my phone is inaccessible, so I rely on online booking. It is very important for the software to be easy to use for clients. The new mobile app is a great improvement. I couldn't be happier.

Pros

I have run my business with this software since the beginning. Over the years they have upgraded and improved it. They take their time with the upgrades so there aren't many issues when implementing them. Customer service is exceptional. My clients love online booking and never complain about problems.

Cons

There is nothing I don't like about this software.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing MassageBook

No other software came close to the features in MassageBook. I can literally run my entire business in one place.

Review Source

Response from 2Book

March 21, 2023

Thank you, Julie We're delighted to hear that MassageBook has been so helpful and that you're finding the new mobile app to be a big improvement! We're excited to build out the new mobile app with even more helpful and time saving features...

AO

Adam O.  
massage therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Massagebook Experience"

May 11, 2023

3.0

Pros

Massagebook is a great intro program for users starting to be self-employed. It is a very simple layout and easy to understand how to use.

Cons

Massagebook has very limited options for different practioners (eg. osteopath, kinesiologist)The SOAP notes format are low quality and non-customizable, you could not make your own intake forms, support rarely assisted me with any issue when I had one. Would not recommend to anyone except a beginner in their industry.

Switched from

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

Much better product and had solutions to all the issues I had with massagebook.

Review Source

Response from 2Book

May 23, 2023

Hi Adam! Thank you for your honest review here sharing your experience. I'm happy to share that in early February, we launched a 100% fully customizable intake form feature: https://www.massagebook.com/marketing/customizable-massage-therapy-client-intake-forms/. While our target market is massage therapists, we do have thousands of providers offering non-massage services on the platform. I'd love the opportunity to reconnect with you and help you try out some of these features at no cost, including the intake forms, and ensure you have a tailored and helpful customer service experience. If you're interested, please send an email to support@massagebook.com Attn:Rachel and I'll be happy to connect you with our Senior Advocate. We look forward to another opportunity to serve you and your clients well! Have a wonderful day and I hope to hear from you soon.

MR

Martin R.  
Owner - Massage practice  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Amazing, easy to use product that does everything my practice needs."

October 26, 2017

5.0

My practice has never been easier to manage and I've never been busier. The MassageBook directory sends me a couple of new clients each month. That and having emails go out to clients that heaven't been in to see me in a while keep me busy and not needing to do much marketing.

Pros

After looking at and trying two other scheduling solutions, (Full Slate/Artichoke) an MT friend suggested I look at MassageBook. This software is the JAM. :-) It does everything I need it to and I found it really easy to understand. Everything else I've seen or used was missing something and I had to find yet \*another\* solution to get everything I needed working. (Like email campaigns or Gift Certificates) I now open exactly ONE piece of software to run my practice each day. When I'm on the go or do an occasional outcall, I use the mobile app to manage my schedule or check a client out. Even my personal Google calendar is displayed on my MassageBook schedule and make sure I don't create any conflicts. Can't say how many times this has saved my butt. I use pretty much all the features - really good SOAP notes I can draw on, full client records on everything, email campaigns, and automated emails, reminders, Gift Certificates, the website and of course the scheduling. It's seriously like I have a full time assistant that I pay $30 a month for. I've trained about 90% of my clients to book online now - and they absolutely love it. I've noticed more of them are coming in more regularly and are booking their appointments online at night. Good stuff. Support is absolutely awesome. I've even gotten responses back over the weekend. Love that I can kick off a live chat from right within the software if I have any questions. So happy!

Cons

It seems like they're working on adding features all the time. They update the software every couple of weeks. Things like having a shared account for two people with the same email address was on my wish list for a while, but that came out in the Spring, so I'm currently out of things I wish they'd add. Except for insurance billing. That would be the icing on the cake...

Review Source

AS

Aj S.  
Mgr  
Health, Wellness and Fitness  
Used the software for: 2+ years

### " Customer Management and Scheduling Software"

May 20, 2020

4.0

Overall is been okay and better than others many ways but sometimes the customer service reps. get very defensive when you site a flaw or even ask a legit question about something they could do better.

Pros

The best parts of this software is it’s potential. This software could potentially check off all of the boxes a spa or wellness practice could want if only they were all working properly.

Cons

The most frustrating aspect of this software is that the developers have created features that are great and needed, but don’t allow them to work properly. It’s like the company knows what you need, has created the platform and allows you to see it but not be able to fully execute it. Talk to text voice recording for SOAP notes is one example. The option is there, the button and links are hot and active, but you are sorely disappointed to find out that after you press record, spend the time to give dictation, see that your text has been recorded only to press save and that feature doesn’t work!

Review Source

Response from 2Book

May 22, 2020

Thank you for taking the time to leave a review, Aj. We're always improving MassageBook based on the feedback we get - which we take seriously and incorporate directly into our weekly product planning sessions. I am puzzled by your comment about speech to text as the software doesn't have that ability built in. Are you using your phone's speech to text ability to write SOAP notes on the mobile app? If you could please contact us with specifics of what you're running into that is not working as you'd like it to, I'll make sure I look into it personally. Many thanks for your support! - Mark (Founder)

MLP

Molly Lou P.  
Business Manager  
Alternative Medicine  
Used the software for: Less than 6 months

### "A Real Bang for Your Buck!"

March 27, 2024

5.0

MassageBook has been a great tool for our Massage Business. The functionality, integration, and ease-of-use of the system is unmatched in our eyes. We spent a fair amount of time researching various business management platforms we could use prior to investing, and we have not regretted choosing MassageBook once!

Pros

MassageBook is intuitive to use with easy access to video tutorials and customer support. The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable for us. More than the ease of use and operational properties, however, we couldn't be more impressed with MassageBook's customer service team. We were easily able to schedule a Google Meet call with a representative and share our screen with them to have a personalized walk-through of important business functions for us! It took the fear out of the process of starting our business!

Cons

The only small feature I wish MassageBook had so far is an option to export your schedule without having client information show up (in instance where you want to share the blocks of time that you are busy, but don't want to disclose any client information). We were able to, however, find a simple workaround with the help of the wonderful customer support team!

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

Reason for choosing MassageBook

The seamless integration of having a website, HIPPA compliant client records, access to intake forms and SOAP notes, a mobile management platform, etc. (the list could literally go on). MassageBook quite honestly checked all our business needs AND offered a simple graphic user interface with accessible customer support.

Review Source

KR

Kristin R.  
massage therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The Best Thing I've Ever Done For My Business!!"

January 5, 2022

5.0

It is honestly the best thing I've done for my business! It saves me so much time because clients can schedule online, prepay if they want, change their appointment if they need too. I don't have to spend time doing all that, which is amazing. It also helps me so much with the marketing piece, it is so easy to stay in touch with your clients regularly & to keep them coming back. It's also awesome that you can do everything you need either on your phone app or your computer.

Pros

I love having my business be paperless, I can do everything here including my SOAP notes. And the marketing options are amazing. This has completely changed my business, I'm as busy as I want to be & I can focus on my clients!

Cons

I honestly can't think of anything I don't like about MassageBook. I'm not particularly computer savvy so I was a little afraid to try it, but it is so easy to use & all the support people are very helpful.

Review Source

MR

Michelle R.  
Owner/Lead Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best for single-office locations, easy to use"

October 10, 2021

4.0

All software (and companies) have personality quirks and things you are not going to like. What makes it worth it to me is their support staff is AMAZING. They are always very friendly and helpful and will stick with an issue until it is resolved. They really seem to care, which is priceless.

Pros

The ability for my clients to book online.

Cons

I have multiple offices, so management gets clunky. You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two" businesses, but you cannot share SOAP notes or other client records across the locations. This is frustrating because I have clients that attend both offices. Also, to do promotions that include both locations means I would have to set up 2 each time. So that doubles my work. It's easier to just call self-scheduled new clients and verify they know which office they are going t.

Alternatives considered

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

Review Source

AF

Aly F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The best product for massage practice "

December 5, 2023

5.0

Better than I could even imagine. My business grew by over 30% because of this software and its ease of use. It keeps me organized and I can run reports anytime I chose

Pros

Has marketing built in, GREAT customer service, easy to use

Cons

some clients find it hard to change password, would like an insurance invoice for my clients

Alternatives considered

[Jane](https://www.capterra.com/p/230191/Jane/)

Reason for choosing MassageBook

Better product and references from other therapist.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity double booked me many times, it wasn't simple to use or set up. Massage book had marketing capability for a small increment up. Referral from a colleague who uses.

Review Source

HM

Heather M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Didn't know what I was missing"

July 26, 2021

5.0

Fantastic. When I have a problem (usually because I don't understand something, not because there's an actual flaw in their functionality), they are available immediately and always get me on my way. Pleasant, knowledgable and very helpful .

Pros

I was using another program which helped clients make appointments and sent out reminders. MassageBook does that and SO MUCH MORE. Most important is their SEO/marketing functionality. I have new clients coming in all the time who say they found me on Google. That never happened before.

Cons

I don't use MassageBook for my accounting, but if I did, I would take issue with the way they track running sales for the month. They seem to add all the categories together, whereas in reality there's a lot of overlap. It's not uncommon for this metric to read that I've made $6,000+ in a month. I've never made near that. It's misleading.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing MassageBook

I don't recall why, but I did research carefully and chose MB based on what I saw.

Switched from

[Genbook](https://www.capterra.com/p/220430/Genbook/)

Genbook cost so much more, and didn't have half the functionality. I mentioned the SEO and marketing, but also the HIPAA-compliant SOAP notes, reminder emails, gift cert sales and tracking, etc. I can't believe I waited so long to switch.

Review Source

Jessica B.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Perfect Experience, Highly Reccomend!"

December 11, 2023

5.0

Pros

The staff are always right there to help solve my issues. Plus, I’ve never had to wait very long for an agent.

Cons

I haven’t found anything I dislike, so far.

Review Source

TF

Theresa F.  
Spa Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use, but needs work!"

December 28, 2023

4.0

Pros

Scheduling and booking is easy from the app and website.

Cons

It often double books on sessions that require two massage therapists, as it only cares if you have one available. No way to set a service to require two staff members. Add ons don’t allow a time allotment or associated service provider, so can’t be used or they double book staff members.

Review Source

Response from 2Book

January 26, 2024

Thank you, Theresa, for your review. We definitely understand the value of being able to book couples massage as well as packages (time on add-ons!). We hope the current workaround we have in our Help Center is valuable to you, but if not, give us a call and we can walk you through what solutions we may have in the meantime until we've developed a multi-provider functionality for appointments. Thank you for choosing MassageBook for your practice, and I hope you have an amazing week!

PH

Pamela H.  
Massage Therapist  
Alternative Medicine  
Used the software for: 2+ years

### "MassageBook - my number one choice"

August 17, 2020

5.0

One of the greatest supports to my business is the on-line scheduling. In addition, MB made changes to help comply with COVID19 regulations which made my job easier as I returned to a modified practice. Having the ability to sell gift certificates also helps to support and grow my business for those who might not come for a session, but want to purchase one for someone else.

Pros

MassageBook is great software for managing my business. I have been a part-time massage therapist for 13+ years and worked in the information technology business full time until 2016, so I have seen a number of software applications in my work history. It is easy to use, easy for clients to book on-line and interact with and interfaces directly with my Square software for credit card and health care card processing. The scheduler also interfaces directly with my Google calendar; since I work for multiple practices, this feature is integral to me keeping my own schedule well managed.

Cons

I don't really have any complaints about this software; it would be great if the office information could also be passed to my Google calendar, but I understand that the mechanism to feed Google is limited, so it's a small issue. Interesting upgrades come out periodically and they work - without bugs. Another big selling point for me.

Reason for choosing MassageBook

In anticipation of adding acupuncture to my practice in the near future, I've looked at approximately six other packages. I plan to continue to use MB for scheduling when I start to roll that out, due to the great interface with Google calendar and the ability to have multliple business schedules correctly identify busy time without a great deal of manual entry. Check out at the time of service is easy and has a built in invoice that can optionally be printed or emailed to the client.

Review Source

ES

Elysa S.  
Owner, Therapist  
Alternative Medicine  
Used the software for: Less than 6 months

### "Massagebook software ONE STOP for everything!"

March 29, 2023

5.0

Wonderful experiences with the customer service and the program.

Pros

The ease of using the system needed little guidance to “figure it out”. The customer service were prompt and thorough on any issues I did have and they made it all flow to my style of working because there are several ways to approach it. They are also open to suggestions to improve and better simplify. Which means a company you can grow with!

Cons

The color scheme. Dumb. But I wish it wasn’t orange and greys. Just my personal preference. But the web that’s customer facing is completely customizable so that was what really mattered!!

Reason for choosing MassageBook

Price, simplicity of use and the fact it eliminates the need for other systems too! AND it syncs with my google calendar.

Review Source

Response from 2Book

March 30, 2023

Thank you for the kind words, Elysa! We're so glad to have you on board and look forward to growing with your practice. We'll share your kind words with our Support Team. It is our pleasure to serve you and your clients. Thank you for choosing MassageBook for your practice!

LM

Laine M.  
Owner/massage therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Solo practice and likingbthe system so far"

August 12, 2021

4.0

Overall I am very happy and know that once Inhave it down pat I will be thrilled. For now it's just me. As the practice grows I can see how it is going to be amazing!

Pros

A little bit of a learning curve. Learning one thing at a time. I am enjoying it so far. A few glitches here and there but nothing that cannot be worked out with the representatives who are always very helpful.

Cons

I am disappointed at the feature for setting up a service menue. I have 3 locations in and out calls for all of them and there is no way to copy them so I have to cut andnpaste and go back and forth. Also transferring images from my files to the software has been a challenge. Sometimes they transfer no problem, other times not. A larger stock image menu would be nice.

Reason for choosing MassageBook

All in one software. Great features!

Review Source

VC

Vicki C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best practice management software I've ever used."

January 19, 2023

5.0

I've found it to be affordable, the customer service is top notch, and the product is very user friendly for myself and my clients.

Pros

User friendly, one stop shopping, best functionality & features for my small practice.

Cons

I would like the ability to charge the client the credit card processing fees during check out.

Review Source

Response from 2Book

January 23, 2023

Many thanks for taking the time to leave us a review, Vicki! It means a lot to us as we truly strive to provide you and all our other MT's with easy to use tools to simplify and grow their bodywork practices. Duly noted on the request to be able to pass on card processing fees to clients.

FB

Flor B.  
Licensed massage therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love massagebook"

April 8, 2021

5.0

I feel I am in 100% control of my business because of massagebook. I don't need a receptionist or any other support, just them.

Pros

I love how easy is to use and get or proceess what you need. But most at all, I appreciate their customer support. I am thankful to massagebook because this is just me managing my business and they provide all l the back support that I need to run business in a productive and efficient way.

Cons

I don't have any cons with the software.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Now, I have everything in one place. Massagebook is connected to square that is still processing payments.

Review Source

YG

Yamaris G.  
Licensed Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Vital to my Practice"

January 4, 2024

5.0

Overall is a great software, it has helped my practice run more smoothly

Pros

online booking, reminders, campaigns, schedule features

Cons

campaign image options not updated more often

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing MassageBook

pricing, features, created by someone that understands the field

Review Source

Response from 2Book

January 26, 2024

Thank you, Yamaris, for your feedback and for being a wonderful member of the MassageBook community! We love having you on board and look forward to continuing to develop the tools and features you need to run a thriving practice. I'll get some feedback over to our development team re: updating campaign images, but in the meantime remember that you can upload your own any time you wish using the Blank Slate and Build Your Own Campaign templates. Have an amazing week!

JR

Julia R.  
Massage Therapist/Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Essential yet easy"

June 20, 2022

5.0

Pros

You can have other massage therapists with their own profiles under your business listing for no additional cost. The plan I have allows so many features such as website integration, email/promotion campaigns, and many great marketing features.

Cons

When someone books online, ahead of time and pre-pays it's a bit difficult to identify what client made which payments when tracking income.

Review Source

Similar Products

Featured