Who Uses This Software?

XMedius solutions address a wide spectrum of markets including finance, health, government, manufacturing, retail, legal, and education, for SMBs, large Enterprises, and Service Providers.


Average Ratings

16 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • XMedius
  • www.xmedius.com/
  • Founded 1996
  • Canada

About XMediusFAX

XMediusFAX solutions are the fastest and most reliable Fax over IP technology available today. Reliable, secure and easy to use, our software-based solutions allow secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. Also available within the Cloud, XMediusFAX make sending and receiving faxes as easy as using emails.


XMediusFAX Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control

XMediusFAX Reviews Recently Reviewed!


We use this software to manage 650000 fax transmission per year.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use. The management of the software is easy to learn . The documentations are well done. The repports feature very usefull for me.

Cons: The licence for a primary server is a bit high. Need to add text editor software (freeware) to help fix rasterization problems with tiff files.

Very easy service to use - I use the online portal version as opposed to the local server/client.

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very simple - log in, compose, send. Plenty of options to set up accounting groups, usage tracking, etc. There is a word processing program available that allows you to compose and send without logging in first, and although it's not a fully-featured program such as Microsoft Word, it does the job. You can also customize cover pages and integrate printing within other applications (such as Word, Excel, etc) so that you can fax a document directly from one of the supported third-party programs. Handy if you have a need for it.

Cons: Portal version doesn't allow you to sort users, numbers, groups, etc, very easily. You have to flip through multiple screens in order to view all the data. No export options either. This part of the portal is a little cumbersome. The data is all there, you just can't see it all at once - fairly annoying when you're searching for something. Otherwise, very simple system to use.

Overall: Allowed us to remove many POTS phone lines and stop using physical fax machines located in many departments. Now we are cloud-based and people can fax directly from their desktop PCs. Saves a lot of money in the long run.

We had problems with the new medians and not with xMediusFax

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Cons: If it was possible to give more granular rights in the administration console, for example: See the sending and receiving only

Most of my issues are related to tech support. All my interactions with support have been positive.

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There is very good logging. Users can monitor and resubmit faxes. Installation is not very difficult once the process is established.

Cons: The interface is somewhat confusing because of the seemingly duplicate configuration settings between the site section and the general section.

Overall: This software allows our customer to manage their outbound document transmission easily. The newer version of the software also allows for sending pdf documents as this was not available in prior versions. this is a very good feature.

Gets the job Done

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to add numbers and email recipients. The interface has a clear representation of all the numbers and who the email will be going to.

Cons: Not the most intuitive interface from the admin side of the house, but support is AWESOME! Ay time I run into a question I contact support and they get it fixed.

Fantastic software. Easy to maintain. Great support. Our users love all of the options for faxing.

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent large scale functionality. Easy to use with plenty of options for the end users. Simple to maintain

Amazing support team

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extraordinarily rare to find such good support from a software vendor and the XMedius support team goes above and beyond that. Plus, sexy Quebec accents ;)

Overall: Centralized fax solution. No more physical fax machines.

The cloud platform is incredibly simple to use.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The porting process is seamless. Requesting new fax numbers only takes 2-3 days and connecting users to a specific number is a one step procedure.

Cons: The inability to push the Xmedius connectkey app to the MFP within the platform. It requires you to be in a separate program (Xerox App Gallery).

Overall: Dramatically reduced the operating cost associated with faxing. The customer no longer requires a dedicated analog fax line at each.

It has been easy to maintain and to trouble shoot issues.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easie for the end user to send a fax by clicking on the printer.
The easy of seeing if a fax went out and why it didn't.

Overall: We are able do deploy to all staff.

I am an IT / Voice Network Engineer and provide support of the Xmedius Fax server product.

May 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think what I like most about the Xmedius software is definitely the technical support! They are very responsive and always very helpful when contacting them on various issues. I have learned so much about administering Xmedius since I started using it.

Mostly positive.

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to Print-to-Fax. This is very easy for users to understand in regards to faxing. I also like that you get a preview before you fax.

Cons: Difficulty in doing coversheets and linking them to the different profile. Make a change to coversheet and have to redo the whole profile.

Overall: The installers were very easy to work with.

Best support team ever

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How well it used pieces from Active Directory to automate fax-to-email. The ability to enter fax numbers in AD and immediately see that pay off when testing was terrific.

Cons: Difficulty initially learning how to use. The software required multiple calls to support in order to better utilize.

Overall: XMedius made the reception and redirecting of incoming/outgoing faxes much easier to facilitate. Great product!

Wonderful product. Fantastic reliability

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use, reliable, great interface and flexible. As a system admin, I am very happy with the product and the support received.

Since the install the system pretty much runs on its own and we rarely have to make adjustments.

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
Reliability of Software
Web Client is very intuitive

The web client and xerox features really make the product. I especially like the archive folders on the web client.

Cons: There are some search options that are not available on the incoming routing table that would be helpful.

The Send Fax option ias different naming conventions from the web client which can be confusing. The are very few options on the send fax feature.

Overall: We were able to remove our hardware faxes and reduce our dependency on outside dial tone.

So far I haven't experienced any issues with any of the items listed above.

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use. Once you learn how the software flows it's super easy to make changes.

Cons: I use the pre-paid version right now, I would like to see an option that I could pay withing the site and order the pre-paid credits.

easy to integrate to AD

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to integrate to with active directory and publish to all organization user with fax send and receive right.

Cons: whenever they have update to fax software/driver, you will not get notification about it. it your duty to check on site.