# Workiz Pricing 2026 | Capterra > Learn more about Workiz pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/147525/Workiz/pricing --- # Pricing for Workiz [4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/) Write a Review! ## [Workiz](https://www.capterra.com/p/147525/Workiz/) has **5** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** No **Discount:** By Plan Frequency, By Seat ### Lite | Up to 2 users $0 **Pricing Model:** Per User **Payment Frequency:** One Time Lite | Up to 2 users plan includes: - Scheduling - Invoices, jobs & estimates - Online payments - Online booking with checkout - Built-in reports ### Kickstart | 1-3 members $187 Kickstart | 1-3 members plan includes: Not available ### Standard | 1-5 members $229 **Payment Frequency:** Per Year Standard | 1-5 members plan includes: Not available ### Pro | 1-5 members $270 **Payment Frequency:** Per Year Pro | 1-5 members plan includes: Not available ### Ultimate | The complete plan Let's Talk **Payment Frequency:** Per Year Ultimate | The complete plan plan includes: Not available ## Popular alternatives to [Workiz](https://www.capterra.com/p/147525/Workiz/) Looking to learn more about Appointment Scheduling software similar to Workiz? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Jobber Software [4.6 (1456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/127994/Jobber/) by Housecall Pro [4.7 (2739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price:$79/month [LEARN MORE](https://www.capterra.com/p/140363/HouseCall-Pro/) by Service Works [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting Price:$948/year [LEARN MORE](https://www.capterra.com/p/183679/ServiceWorks/) by KickServ [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting Price:$60/month [LEARN MORE](https://www.capterra.com/p/122541/Kickserv/) by FieldPulse [4.6 (440)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/153475/FieldPulse/) [View all alternatives](https://www.capterra.com/p/147525/Workiz/alternatives/) ## What do others say about [Workiz](https://www.capterra.com/p/147525/Workiz/) pricing? Pricing RatingN/A Value For Money[4.3(218)](https://www.capterra.com/p/147525/Workiz/reviews/) Pros Cons [Read All 218 Reviews](https://www.capterra.com/p/147525/Workiz/reviews/) Read Full Reviews Below Jesus S. NA Construction, 1-10 employees Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 5.0 Customer Service 1.0 Features 3.0 Value for Money 2.0 Reviewer Source Source: SoftwareAdvice May 20, 2025 "Workiz – Poor Experience, Lacking Support" **Overall:** Throughout the last year, we were assigned roughly six different account managers. Only two or three of them formally introduced themselves. In most cases, we didn’t even know our account manager had changed until we needed support and discovered someone new was assigned to us. Our biggest ongoing issue was with the phone system. For the entirety of our time with Workiz, we dealt with calls coming in where we would hear hold music, but no one was on the other end. We reported this multiple times, but support consistently told us nothing was wrong. After realizing Workiz wasn’t the right fit, we made the decision not to renew. We reached out proactively to our account manager, \[sensitive content hidden\] asking to be downgraded to the Lite plan to allow us time to port our phone numbers and transfer our data before the contract ended. That didn’t happen. Instead, our account was fully deactivated—cutting off access to our phone lines, app, and all client data. We emailed \[sensitive content hidden\] immediately, but this happened on a Friday. On Saturday, I called Workiz support 71 times before finally getting through to someone. They told me no one who could help would be available until Monday. On the fifth, everything was restored—but only after over 100 calls, follow-up emails, and unnecessary delays. I’m writing this because I believe in transparency, and I wouldn’t want another small business to go through the same thing. Other frustrations we experienced include: No unlimited phone plan – Most FSM platforms offer this. Workiz doesn’t, even though it’s one of the most requested features. Limited automations – Even on the Ultimate plan, you were still limited to a certain number of automatons you could set up. Unreliable mobile app – The app frequently froze or crashed, requiring us to force close and restart regularly. In short, Workiz might work for some businesses, but based on our experience, we cannot recommend it. **Pros:** Workiz, like any other FSM, makes client interactions easy. I also liked the ease of use of the product and how we could minimize the number of software we needed to use in order to complete projects. **Cons:** It is difficult to get a hold of customer support, and when you do, they are limited to what they can help you with. There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out. **Alternatives Considered:** [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/), [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/), [Jobber](https://www.capterra.com/p/127994/Jobber/), [Fieldd](https://www.capterra.com/p/203654/Fieldd/) and [Zuper](https://www.capterra.com/p/197014/Zuper/) **Reasons for Choosing Workiz:** Ease of use, and seemed to offer more features that worked well together. Vendor Response By Workiz on June 4, 2025 e're sorry to hear you're experiencing issues with Workiz—particularly with the difficulty reaching support, recurring phone system problems, unexpected account changes, and the lack of clear communication from our team. We completely understand how frustrating and disruptive this must have been, especially when trying to manage your business smoothly and transition out of the platform. We’d love to proactively reach out and help resolve the problem, but unfortunately, the Gartner Digital Markets doesn't share user contact information with us. Customer response is our number one priority, so please email us at reviews@workiz.com with details about the issue you're facing, along with your full name and contact info. Our team will get in touch with you as soon as possible to assist you further and make things right. Oleksandr C. Owner Consumer Services, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 1.0 ** Ease of Use 1.0 Customer Service 1.0 Features 1.0 Value for Money 1.0 Reviewer Source Source: SoftwareAdvice February 1, 2025 "Workiz – Deceptive, Inconvenient, and Full of Hidden Fees" **Overall:** Workiz is the worst CRM I have ever used. They don’t honor their agreements – they promise one thing, but in reality, it’s all a scam. They offered a 30-day trial with a money-back guarantee, but when I tried to contact an agent to cancel, no one responded. The time passed, and now canceling is a nightmare. You can’t do it through your account—you have to call or email, but that doesn’t work either. Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations to process, which is the only believable thing about this company). 🔴 Unreasonably expensive system – CRM + phone service costs around $400 per month. The phone service alone costs $100 but only includes 1,500 SMS messages. I used up the entire limit in two weeks—during the slowest season! After that, each SMS costs $0.01. In peak months, I need 4,000-6,000 more SMS messages, which means an extra $40-60 per month. 🔴 Issues with online booking – Customers immediately see a service fee in the booking system, even if they later choose a payment method that doesn’t require one. The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself. Because of this, my online booking conversion rate dropped significantly, costing me thousands of dollars in lost revenue. 🔴 Appointment rescheduling is a disaster – If a client requests to reschedule, the system does not notify them, and there’s no way to automate this process. This is ridiculous in 2024. 🔴 Their “smart” answering system is a joke – Genius Answering (Jessica) can’t even tell customers the prices of your services, yet it costs $200 per month! I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently. 🔴 "Jessica" can’t be customized – You can’t change her name or voice. So, if a customer calls a competitor who also uses Workiz, they’ll hear the exact same “Jessica” answering the phone. Great way to lose brand identity. Workiz is a service that charges you at every step, performs poorly, and has an endless list of issues. I do NOT recommend it! **Pros:** Absolutely nothing. Overpriced, poorly designed, and full of hidden fees. Worst CRM experience ever. **Cons:** Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant. **Switched From:** [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) **Reasons for Switching to Workiz:** I wanted to try it, but it turned out to be overpriced, misleading, and full of hidden fees. Definitely not worth it. Vendor Response By Workiz on February 11, 2025 We’re sorry to hear that your experience with Workiz didn’t meet your expectations. Our goal is to provide a powerful and transparent field service management solution that helps businesses succeed, and we take your feedback seriously. We’d love the opportunity to address your concerns directly and find a resolution. [Read All 218 Reviews](https://www.capterra.com/p/147525/Workiz/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)