# Workiz Pricing 2026 | Capterra

> Learn more about Workiz pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/147525/Workiz/pricing

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# Pricing for Workiz

[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

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## [Workiz](https://www.capterra.com/p/147525/Workiz/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

### Standard | 1-5 members

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**Payment Frequency:** Per Year

Standard | 1-5 members plan includes:

Not available

### Pro | 1-5 members

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**Payment Frequency:** Per Year

Pro | 1-5 members plan includes:

Not available

### Ultimate | The complete plan

Contact Us

**Payment Frequency:** Per Year

Ultimate | The complete plan plan includes:

Not available

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## What do others say about [Workiz](https://www.capterra.com/p/147525/Workiz/) pricing?

Value For Money[4.3(218)](https://www.capterra.com/p/147525/Workiz/reviews/)

Pros

Cons

[Read All 218 Reviews](https://www.capterra.com/p/147525/Workiz/reviews/)

Read Full Reviews Below

Oleksandr C.

Owner

Consumer Services, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: SoftwareAdvice

February 1, 2025

"Workiz – Deceptive, Inconvenient, and Full of Hidden Fees"

**Overall:** Workiz is the worst CRM I have ever used. They don’t honor their agreements – they promise one thing, but in reality, it’s all a scam. They offered a 30-day trial with a money-back guarantee, but when I tried to contact an agent to cancel, no one responded. The time passed, and now canceling is a nightmare. You can’t do it through your account—you have to call or email, but that doesn’t work either. Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations to process, which is the only believable thing about this company). 🔴 Unreasonably expensive system – CRM + phone service costs around $400 per month. The phone service alone costs $100 but only includes 1,500 SMS messages. I used up the entire limit in two weeks—during the slowest season! After that, each SMS costs $0.01. In peak months, I need 4,000-6,000 more SMS messages, which means an extra $40-60 per month. 🔴 Issues with online booking – Customers immediately see a service fee in the booking system, even if they later choose a payment method that doesn’t require one. The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself. Because of this, my online booking conversion rate dropped significantly, costing me thousands of dollars in lost revenue. 🔴 Appointment rescheduling is a disaster – If a client requests to reschedule, the system does not notify them, and there’s no way to automate this process. This is ridiculous in 2024. 🔴 Their “smart” answering system is a joke – Genius Answering (Jessica) can’t even tell customers the prices of your services, yet it costs $200 per month! I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently. 🔴 "Jessica" can’t be customized – You can’t change her name or voice. So, if a customer calls a competitor who also uses Workiz, they’ll hear the exact same “Jessica” answering the phone. Great way to lose brand identity. Workiz is a service that charges you at every step, performs poorly, and has an endless list of issues. I do NOT recommend it!

**Pros:** Absolutely nothing. Overpriced, poorly designed, and full of hidden fees. Worst CRM experience ever.

**Cons:** Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant.

**Switched From:** [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

**Reasons for Switching to Workiz:** I wanted to try it, but it turned out to be overpriced, misleading, and full of hidden fees. Definitely not worth it.

Vendor Response

By Workiz on February 11, 2025

We’re sorry to hear that your experience with Workiz didn’t meet your expectations. Our goal is to provide a powerful and transparent field service management solution that helps businesses succeed, and we take your feedback seriously. We’d love the opportunity to address your concerns directly and find a resolution.

Oleksandr C.

Owner

Consumer Services, 1-10 employees

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: SoftwareAdvice

February 1, 2025

"Workiz – Deceptive, Inconvenient, and Full of Hidden Fees"

**Overall:** Workiz is the worst CRM I have ever used. They don’t honor their agreements – they promise one thing, but in reality, it’s all a scam. They offered a 30-day trial with a money-back guarantee, but when I tried to contact an agent to cancel, no one responded. The time passed, and now canceling is a nightmare. You can’t do it through your account—you have to call or email, but that doesn’t work either. Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations to process, which is the only believable thing about this company). 🔴 Unreasonably expensive system – CRM + phone service costs around $400 per month. The phone service alone costs $100 but only includes 1,500 SMS messages. I used up the entire limit in two weeks—during the slowest season! After that, each SMS costs $0.01. In peak months, I need 4,000-6,000 more SMS messages, which means an extra $40-60 per month. 🔴 Issues with online booking – Customers immediately see a service fee in the booking system, even if they later choose a payment method that doesn’t require one. The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself. Because of this, my online booking conversion rate dropped significantly, costing me thousands of dollars in lost revenue. 🔴 Appointment rescheduling is a disaster – If a client requests to reschedule, the system does not notify them, and there’s no way to automate this process. This is ridiculous in 2024. 🔴 Their “smart” answering system is a joke – Genius Answering (Jessica) can’t even tell customers the prices of your services, yet it costs $200 per month! I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently. 🔴 "Jessica" can’t be customized – You can’t change her name or voice. So, if a customer calls a competitor who also uses Workiz, they’ll hear the exact same “Jessica” answering the phone. Great way to lose brand identity. Workiz is a service that charges you at every step, performs poorly, and has an endless list of issues. I do NOT recommend it!

**Pros:** Absolutely nothing. Overpriced, poorly designed, and full of hidden fees. Worst CRM experience ever.

**Cons:** Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant.

**Switched From:** [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

**Reasons for Switching to Workiz:** I wanted to try it, but it turned out to be overpriced, misleading, and full of hidden fees. Definitely not worth it.

Vendor Response

By Workiz on February 11, 2025

We’re sorry to hear that your experience with Workiz didn’t meet your expectations. Our goal is to provide a powerful and transparent field service management solution that helps businesses succeed, and we take your feedback seriously. We’d love the opportunity to address your concerns directly and find a resolution.

[Read All 218 Reviews](https://www.capterra.com/p/147525/Workiz/reviews/)

## How should I be thinking about software pricing?

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