--- title: "SignRequest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SignRequest Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more." source_url: "https://www.capterra.com/p/147528/SignRequest/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # SignRequest Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SignRequest ## What is SignRequest? SignRequest is a cloud-based digital signature solution that enables users to digitally sign PDFs, Word files, Excel spreadsheets, and Google documents. The platform streamlines document preparation and signing, removing the need to print, sign, and scan. Users can upload files and add text, dates, checkmarks, and signature fields. SignRequest offers various signing methods, including uploading an image, drawing, or generating a signature. Additionally, the platform provides document management, allowing users to track, store, and organize documents. It also integrates with tools such as Slack, Zapier, M-Files, and more. ## What is SignRequest used for? [Digital Signature](https://www.capterra.com/digital-signature-software/) Top alternative Featured Overall rating Based on 373 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 1% Starting price €9 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SignRequest?[Manage this product listing](https://www.g2.com/products/box-sign/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SignRequest 4.7 (373) VS. [4.7 (9,537)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price €9 Per User, Per Month Starting Price $15 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (373) Ease Of Use 4.7 (2,715) Value For Money 4.7 (304) Value For Money 4.5 (2,230) Customer Service 4.6 (273) Customer Service 4.5 (2,040) ## SignRequest alternatives [4.8 (2,834)](https://www.capterra.com/p/160894/eversign/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (4,268)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [SignWell](https://www.capterra.com/p/184497/Docsketch/) [4.9 (2,715)](https://www.capterra.com/p/184497/Docsketch/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184497/Docsketch/) [View all alternatives](https://www.capterra.com/p/147528/SignRequest/alternatives/) ## FAQs about SignRequest Overview ### What problems does SignRequest solve? SignRequest solves slow, paper-based signature workflows by letting teams send contracts, approvals, and forms for electronic signing, track views and completion, send reminders, and retain signed records with audit trails. HR teams, sales staff, recruiters, schools, rental agencies, and remote businesses benefit when coordinating multiple signers across locations. Answer based on 317 reviews Overview ### Which roles and teams benefit most from SignRequest? SignRequest is most used by business owners, founders, and executive leaders who send contracts, approvals, and client agreements without relying on paper. Directors, operations managers, and administrators manage routine document signing and recordkeeping, while project managers coordinate stakeholder approvals and keep projects moving when multiple signatures are required. Answer based on 365 reviews Overview ### What company size and industries is SignRequest built for? SignRequest is designed for small businesses, which account for 87% of reviewers, across legal services, real estate, education, finance, healthcare, and other industries. Its leading reviewer sectors are Education Management at 8%, Real Estate at 6%, and Accounting at 5%. It is used for digital signatures by 100% of reviewers. Answer based on 373 reviews Features and Usability ### What are the key features of SignRequest? SignRequest includes core electronic signature and document management features for uploading documents, placing signature and date fields, and sending contracts for multi-party signing. Reviewers most often discuss its templates, email delivery, status tracking, reminders, and audit trail, which record when recipients view and sign documents. Answer based on 281 reviews Pricing ### How much does it cost and what fees or limitations are included? SignRequest offers Professional at €9 per user/month for up to five users, while Business costs 15 euros per user/month and supports unlimited users. A free trial is available. Reviewers generally consider it good value for smaller teams, though they report free-tier limits on templates and access to signed documents. Answer based on 101 reviews Integrations ### Which third-party tools and platforms does SignRequest integrate with? SignRequest integrates with Gmail, Google Docs, and Google Drive for document preparation and email-based signing workflows. It also connects with Salesforce Sales Cloud, Slack, Zapier, AFAS Software, M-Files, and TOPdesk, supporting CRM, collaboration, automation, document management, and service-management processes. Answer based on 19 reviews Getting Started and Support ### What training and onboarding options does SignRequest offer? SignRequest provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation offers written reference material, and videos allow self-paced review of key steps and features. Answer based on 4 reviews Getting Started and Support ### What customer support options does SignRequest offer, and how do users rate the experience? SignRequest offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, friendly, and helpful with technical issues and refunds. However, some report delayed replies, difficulty resolving billing concerns, and frustration when seeking phone-based assistance. Answer based on 78 reviews Security ### How does SignRequest handle data security and access control? SignRequest uses encryption, authentication, password-protected documents, and signing logs with document hash numbers to support secure, verifiable electronic signatures. Reviewers also cite audit trails, email records, and safe document storage. Some users report inconsistent document access and difficulty changing an account administrator’s email, raising concerns about security parameters. Answer based on 24 reviews ## Features AI summary Based on 14,535 Digital Signature reviews Capterra data shows that buyers of digital signature software rank the following features as their top priorities: - **Electronic Signature** (**67%** of reviewers rated this feature as critical) - **Data Security** (**59%**) - **Multi-Party Signing** (**54%**) SignRequest supports all three of the features reviewers value most: **Electronic Signature**, **Data Security**, and **Multi-Party Signing**. Together, these capabilities help businesses send and sign documents online, protect sensitive information, and manage approvals involving multiple stakeholders, allowing teams to complete agreements faster and with more confidence. Electronic Signature 4.8 (33) 72.73% of 33 reviewers that rated this feature as important or highly important Digitally sign online documents Data Security 4.4 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Multi-Party Signing 4.5 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Share documents with different users to collect multiple signatures Audit Trail 4.0 (11) 45.45% of 11 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Mobile Signature Capture 4.7 (21) 71.43% of 21 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Authentication 4.5 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access SignRequest 22 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Fields: Customize data fields to support various needs and use cases - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Party Signing: Share documents with different users to collect multiple signatures - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Signature Creation: Create and design custom email signatures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Team Collaboration: Allow multiple team members to edit and work on the same document - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.5 (373) 4.5 Based on 373 reviews ## Pricing Value for money 4.7 (304) Free Trial [View pricing plan details](https://www.capterra.com/p/147528/SignRequest/pricing/) Professional €9.00 Per User,Per Month It includes: - 17 Languages - 1 Team - 5 Templates - Custom Branding - Secure Audit Trail - Unlimited Documents Business €15.00 Per User,Per Month It includes: - Bulk Send Options - Unlimited Team - Unlimited Templates - Customization - Premium Integrations Value for money 4.7 (304) 4.7 Based on 304 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ M-Files](https://www.capterra.com/p/122215/M-Files/)[ TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[ AFAS Software](https://www.capterra.com/p/186725/AFAS-Software/) ## Support, customer service and training options Customer Service 4.6 (273) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (273) 4.6 Based on 273 reviews ## User reviews Overall rating 4.7 Based on 373 reviews Filter by rating Counts reflect reviews available in this feed. 5(275) 4(81) 3(12) 2(1) 1(4) Mentioned topic Recent reviews first, then most helpful RE Reviewer Branch Manager Used the software for: 1-3 years ### "Simple and easy to use signing system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 12, 2025 For what it does and the ease of setting it up, I am happy with what they offer. I think if we had more employees we might need something else, but for small organizations it works great. Pros I love how easy it is to use and the price point on it is quite good. It has everything I need to utilize online signing functions. When working by myself, it works smoothly without interruption. Cons This doesn't really work well when I am trying to sync with multiple users in my organization. This seems more useful for me to use personally rather than in a team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Principal Used the software for: 3-5 years ### "Horrible billing practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 10, 2025 Pros Simple to use. did the basic features. low price. Cons Billing practices. Being charged more than I expected even after I cancelled. I was disappointed by their customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Logistics Assistant Used the software for: Less than 1 year ### "You need this in your office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2019 It saves time, reduces paper and leaves a trail that can be referred to when necessary. Pros SignRequest is very easy to set up and easy to use and the free version offers a ton of functionality. I like that I can see when a recipient has opened or viewed my document and can send reminders. Overall it's amazing. Cons Sometimes it crashes, and you are not able to access your documents or even send some for signing. This can sometimes take upwards of 3 hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Insurance Agent & Office Manager Used the software for: 1-3 years ### "SignRequest: As powerful as the big services at 1/10th the cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 October 10, 2023 Very easy to use, explained in detail in pro's and con's. But we found em, liked em, and have used them for nearly 3 years now. Pros easy to use, cheap to get, same day use, automatic follow-up and email confirmations to me directly upon completion of a document signature Cons tech support is non-existent, occasional bugs where some documents won't work, and the search function for finding old signed documents doesn't work very well. We usually download our documents after each signature to send to our carrier and put in our digital document system, so its not a big problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-owner Used the software for: Less than 1 year ### "Sign Request Review from J & D Entertainment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2020 J & D Entertainment overall experience is A plus. I would recommend this product to other businesses. Pros The software is simple to use. The system is set up and is extremely user friendly. The annual cost is mid range & not overly expensive. I would choose this product over others that are in the market. We used another product for many years and we were glad to find SignRequest as an option. Cons The only thing I do not like is you cannot cut and paste an address in the address box. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Works for me!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2022 Pros For the price, this product has been worth every penny! It's streamlined our contract signing process with our clients that used to be cumbersome. Cons There doesn't seem to be a feature whereby we could securely store a client's credit card information along with their signed contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tracey B. CMO Used the software for: Less than 1 year ### "So easy to use eSign software" 4.0 February 13, 2020 We use it for collecting payment authorization and Pros It's SOOOO easy to set up and use. Also it integrates easily with our CRM Ontraport via Zapier. I was able to customize the templates and look and feel really nicely. The pricing is AWESOME! Cons It is run via email address. Inside the signrequest interface thats the only field you can search by. Ideally it would be great to be able to also store first and last name. Also it would be good to be able to retreive a link to the actual document via the API. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: Less than 1 year ### "Wonderful product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2020 Pros Easy of use! Simple for the customer. It is not difficult if you need to make changes. Very flexible. Cons Not sure. I have not found anything. Works great I would recommend to anyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer COO Used the software for: 3-5 years ### "Simple, affordable, and good enough for small teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 22, 2025 SignRequest is a great fit if you need a simple, affordable solution and don’t sign more than a couple of contracts per month. While it’s not feature-rich, it delivers exactly what small companies need at a fair price. Pros It’s a very simple tool with super straightforward navigation. Templates are basic but work well, and overall it offers good value for money, especially for smaller teams. Cons It has some limitations: you can’t transfer documents from one account to another within the same team (for example, if someone leaves the company), and it’s not ideal for larger organizations or high document volumes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer First Line IT Support Used the software for: 1-3 years ### "A very useful tool for any business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2025 Very pleased with the ease of use and usefulness of the tool. Anyone can use it if they are willing to learn. Pros Very simple but easy user interface with helpful document management. I always use this when clients need to sign documents and I wouldn’t use anything else. Cons It can be difficult to get new users to understand the tool especially if they haven’t used it before. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147528/SignRequest/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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