Who Uses This Software?

Everybody ranging from small business owners to multinationals with 1.000+ users!


Average Ratings

214 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.00/month/user
    See pricing details
  • Pricing Details
    SignRequest's stand alone version can be used completely free as well.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SignRequest
  • signrequest.com
  • Founded 2014
  • Netherlands

About SignRequest

In our vision digital signatures are no longer an expensive and difficult 'high end' product, but actually an easy to use 'commodity' accessible for everyone. Our platform enables you and your network to get documents signed. Easy, fast and legally binding while maintaining the highest standards of security. The agreements we as people make shape the world we live in, and at SignRequest we are proud to be part of this!


SignRequest Features

  • Audit Trail
  • Authentication
  • Auto Reminders
  • Customizable Templates
  • Document Analytics
  • Mobile Signature
  • Multi-Party Signing
  • Task Progress Tracking

SignRequest Reviews Recently Reviewed!


Absolutely great from day 1 until now

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: They have been so responsive and also so affordable. Was using a gigantic competitor of them from the US before and SignRequest has known to evolve quickly with the different tools we are using. Their integration to Slack is amazing.

Cons: I would love to see them integrate to Pipedrive, for a 100% automation of our signing process. Then we could get signatures with only one click (and could be stored within it for Finance too).

Overall: It's so easy to send offers and contracts digitally. Much quicker response, you can engage with your customers at the moment they are reading the contract.

Also, it helps to organise your admin. No more emails/attachments that you have to find again, everything is nicely stored where it should be.

SignRequest is the rare case of a product fitting my needs PERFECTLY

Feb 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Starting a new business and planning on outsourcing a lot of work, I knew there would be a lot of contracts, a lot of written agreements, etc and the thought of dealing with signatures and all the back and forth was exhausting me. Even the thought of searching for something that might help was exhausting. But I was fortunate to discover SignRequest and I was shocked/delighted to find that it was quick and easy to use. It worked as an add-on with Google Chrome so I simply always had it available, and it remembers all my previous contacts so when I make contracts up for subsequent jobs, it's really easy to send them to my freelancers. The interface is super simple and it saves my signature and only takes a few moments each time. I love it. It's transformed how I do business.

Cons: Oh, there are a couple spots where I wish a return keystroke would hit "Enter" but I have to use the mouse instead. I'm really nitpicking at this point though; I love it.

Overall: I have to create a lot of contracts for freelancers and this software makes the "electronic signature" step take just a minute or two each time, instead of 10 or 20 times that much.

Sign Reguest For PARQ and Waiver

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The paperless ease of use is perfect for running an online business. Has cut out so many pointless emails and follow up emails. A very handy and professional service. That I use daily.

Cons: Would be great if I had a reminder feature to let me know which clients have not returned their signed documents. I know there is an option to set reminders for them but on my end it would be great to get a prompt after a week or so.

Overall: The time saved from when i used to send and receive emails and attachments has made using this software invaluable to my business. Having clients confirm their opt-ins, legal docs etc has brought all "paper admin" into a digital portal

Signrequest for small and mid sized organisations

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -Very easy to use. All a user needs is basic computer skills and can upload documents. Easy to understand and not technical at all.

- I like that it is free for our organisation (200+ employees in different countries and different locations), we do not pay for it yet it enables us sign documents online seamlessly.

- Several people can sign one document without need for several back and forth emails to coordinate.

Cons: I have found very few cons with sign request really but have noticed that free users have limited access to their past signed documents so must opt for a third party to store documents or upgrade.

Overall: I love it, It eases need to download documents and is very user friendly. I recommend it especially for small and medium sized businesses with a limited budget of what they can spend on software.

My firm's number one signature software.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Value for what you pay for. Ability to have multiple signatures from one email request. We even tried Adobe Pro DC to compare. We ended up just coming back to Signrequest.com. Adobe won't let you have multiple signatures from a single email addressee. Since we file a lot of forms that require spouses to sign separately, getting another signature from a separate email address for the spouse was too much of a hassle.

Overall: Cost effective, easy to use, and reliable.

Excellent! We have no issue with Sign Request. In fact, it has helped us overcome many issues!

Jun 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything! The staff are very helpful, It's user friendly 100% Excellent!It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us.

Cons: Nothing! Everything about this software is very good. It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us.

Overall: It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us.

Really good product. Amazing support

Apr 30, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It has been reliable and the program does what it is meant to do. Ease of use and I like the function that I can send to multiple users.

Cons: If you make a mistake or have to correct something you have to start all over again.

Some signatories battle to open the sign request and revert to a PDF.

Sometimes it takes a time to load a document and you often have to reload the document. This could be due to slow internet connections.

Would be nice to change an email address once it has bounced back should it be initially inserted as wrong.

Overall: It helps my business run on a daily business. It is very important to our company functionality.

Fast, innovative, great customer support.

Aug 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: SignRequest for the IT people is very easy to use. The software is fast, have many features like follow where is the document and who has it. SignRequest for me have great opportunities to growth leader in Digital Signature around the world.

Cons: For people not user friendly with PC is a little more complicated. The way to administrate the licenses can be more easy to use.

Overall: cost/efficient benefits, fast, Diferent ways to prepare a document for the signatures.

Very pleased with SignRequest

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and setup. Easy for non-users to receive signature request emails and comply.

Cons: No real cons to mention. Sometimes new users receive email SignRequests that often get automatically placed in Spam. That has been the only glitch thus far.

Overall: We use sign request to obtain signatures on internal interdisciplinary documents and for training module receipts. The process is relatively simple and even the most computer clueless team members are able to learn the process after having their hand held only once. This has saved us an enormous amount of time walking documents around. The document tracking functions are very useful to monitor document progress. Very pleased overall.

SIMPLE AND COST-EFFECTIVE; DOES EXACTLY WHAT IT PROMISED

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: The simplicity of the task and the usage of this software allows it to be a great software. It does what its supposed to do and does not disappoint at all. Its click and drag type of layout showcases the simplicity of the product. I am so glad that I found SignRequest. Signatures over emails were so difficult to explain and to remain the cleanliness of the document is also difficult. With signRequest, the signee will not have any trouble knowing where to sign and which pages to sign. It is simple and innovative.

Cons: Like any other software, it is somewhat glitchy at times. Dragging sticks and sometimes the program crashes. Our team is hoping for more updates as well, for more features since it is a little pricey for its current features.

Capterra loader

Valuable signature tool for any company working with contracts.

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: - Free version available

- Easy to register

- Easy to use

- Instructs users well

- Notifications possible and easy to switch on/off

- Friendly customer service

- Hassle free experience overall

Cons: - Could have more features like addition of links / t&c checkbox etc.

- The paid option pop up show far too often lately.

Overall: Really great piece of software, we used the free version at our previous company and are considering the premium version, however we would like to see some extra features like a possibility to feature links in the documents or add a check box or scrollable section fot T&C's which you can copy paste on and let clients check or something. It would be perfect if in the future there would be a wizard for making contracts in your own house style.

This piece of software is in many cases a great alternative for other solutions like DocuSign.

I hope that as well for the free version as for the paid value will keep growing. We recommended SignRequest to all our clients and will keep doing so in the future.

A good product like this one will automatically create it's ambassadors.

GREAT!

Our office is papaerless thanks to sign request

Apr 03, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. I can upload, type out or draw my signature.

2. I can tag people that need to be cc-ed on the information being signed.

3. I can attach supporting to help my manager approve a document easily

Cons: 1. It would be so efficient if sign request could send you a message before returning a pending sign request.

2. Last year we experienced downtime with this software which inconvenienced most of our payments. It would be great if they would notify users in advance.

Overall: Working across countries has been made easy thanks to signrequest. Regardless of distance sign request has enabled me to approve request promptly.

Fantastic electronic signing programme. Our office has been using for years and withou any issues.

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, efficient process. Fully recommend this to anyone! It has made contract signing so much easier!

Cons: Some times there are some issues with the file going backwards, then it looses all the progress made in the file.

Great product & great service!

Apr 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Great product and a great & helpful passionate team!

Cons: None

Overall: SignRequest offers a great product and easy-to-use for everyone within your organisation. Our sales team uses their product all day for digital signing and keeping track of documents sent. SignRequest saves time and their pricing is very reasonable. Their service is professional and more importantly very quick and personal! I would recommend everyone with a sales team to start using this great product immediately!

Free and easy to use signature software that allows you to send documents to multiple people

Jul 20, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's free, you can send any document, signers can either draw a signature (legally binding) or choose from a series of fonts, it is generally easy to use

Cons: Can't send more than one document at once, and actually filling out the documents can take a while since you have to click every area you'd like to edit and select from a menu of options

Overall: Ability to send documents to groups of people and have them signed electronically for free.

Vendor Response

by SignRequest on July 21, 2017

Hi Liz,

Thank you for this great review!

With SignRequest it is actually possible to send multiple documents for signature in one SignRequest. I have attached the following link to illustrate how this is done:

https://help.signrequest.com/hc/en-us/articles/115003717645-Send-multiple-documents-for-signature-in-one-SignRequest

Regards,

Nick - Team SignRequest

Get your contracts signed fast.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's made my life more easy and also for my clients. You can easily sign and fill in parts of contracts without printing and scanning off course. Also way better for the environment.

Cons: Well I don't have any real complaints. Maybe more people should just use the tool as I think more companies would be very happy with it.

simple tool that decreases use of paper majorly and signing process is streamlined and faster

Jul 25, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is very easy to use, it decreases the paper needed on both sides, the signing process is much faster usually, it is clear for people what to complete in the document

Cons: it's difficult to add attachments for the peopple that need to sign, they often don't understand this

Overall: faster than paper, easy to administer, clear fill-in options

It has improved my working life significantly with regard to having clients sign forms.

Feb 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I no longer have to ask clients to print out forms, sign them, and scan them for me. It is intuitive for all of them-- they almost never have trouble using it.

Cons: I wish I could disable the option of allowing clients to type their signatures instead of drawing them on the screen. I do not trust typed signatures as being legally valid, especially because in my type of work, I often have to submit copies of clients' IDs which show their real signatures.

Overall: Saving time and effort.

Does a great job, my clients love the time it saves them.

Feb 20, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like how you can ad any file and can freely place hotspots in that file. You can ad a text and if the recipient doesn't get it, there a help button. It saves me a lot of time and stamps to send contracts digitally. My office is 90% paperless.

Cons: My contracts have a few base layouts, but the recipient(s) is (are) different. It seems that i have to adjust every contract everytime. I'd love to see some algorythm that can recognize where hotspots should be placed.

Overall: time saving, positive client feedback

I wish I discovered SignRequest sooner!

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a HR Professional, I have done my fair share of printing and scanning papers for signing, from contracts to employee letters etc. So when I discovered SignRequest I literally could not beleive how much easier and more effecient it made my work.

It is the ultimate time and paper saver!

Cons: The only thing I regret is not discovering it sooner.

Overall: We have managed to go almost completely paperless in our office, thanks to SignRequest.

SignRequest completes business transactions quickly!

Feb 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the functionality of being able to take advantage of technology and electronically sign important documents.

Cons: It was almost too simple to use at first and I felt like I was overlooking something - there's really not a bad thing about SignRequest.

Overall: I've used SignRequest numerous times to sign important legal and financial documentation, especially in regards to the insurance programs utilized within our organization. Sometimes the time constraints with receiving important insurance documents are very narrow - SignRequest helps expedite the process!

After searching and reviewing several e-signature software systems, this one is the best!

Feb 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is quick and easy to use. I also like that I can see immediately when someone receives, views or signs the document.

Cons: The only thing I don't like is if you have to delete your document to edit, you lose your notes and email address it's going to, so you have to re-enter everything. Not a big problem though. I just save, copy and paste it back in.

Overall: Less paper use. Quicker process for our contract agreements.

Fantastic free solution with great Pro features included

Sep 21, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Cons: Can't save document templates on the site for free. But you can save them locally with tags for the signature box and other fields.

Overall: This is an honest to god free solution that works really well. This really should meet the needs of many people and businesses that are considering paid for solutions.

Our custumer-experience was already "ok', but has been improved even more!!

Feb 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy for our customer to sign on a mobile device. They do not need to print, sign en scan documents.

Cons: The first few times, you really have to get used to the interface. It takes een period of time to get used to it.

Works great for our International NGO

May 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and web-based, making it easy to set up and train on for our entire workforce. The teams feature is very useful allowing teams to share templates and see statuses. We've automated our consultant contracts and HR documents, among others to SignRequest and have both drawn down the lead time and increased security and accuracy while doing it.

Why didn't I knew this before...

May 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Remember the days you've printed all documents, sign them, scan them, mail them...? We love this tool! We even ask our clients to use it and they love it too! We receive signed documents faster then ever.

Cons: Some clients think they need to learn another tool and don't invest a few minutes in discovering how Signrequest works. But we keep on promoting it in their AND our own benefit.

Overall: More time to do other work!

Transforms home-school communication in schools!

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Price

Great customer service

Cons: None yet.

Overall: As a school we often spend a lot of time chasing up forms, which often get lost in school bags, left on buses or eaten by the proverbial dog! Email goes a long way to cutting down the paper trail, but quite often we require parental signatures for insurance/legal reasons. This is where SignRequest comes into its own. Gone are the days of sending letters home, having parents sign and detach forms and then sending them back to school. With SignRequest we create one document, send it out in bulk and parents simply sign online. We even get an audit trail so we can see who has viewed, signed, still has to sign. When life gets a bit busy, SignRequest even sends a subtle reminder about signing, which is incredibly useful. Since using SignRequest we have saved a tremendous amount of time (and paper), parents really like being able to sign online, and students don't get to filter out the home-school communication or need to make up the most amazing excuses for not handing in forms on time! Also - when we've had questions the support staff at SignRequest has responded incredibly quickly and has even taken a couple of our suggestions on board for a future update. All-in-all a great resource for managing communication requiring signatures, great value for money and great customer service.

It's a great experience, having to get forms signed without printing!

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The fact that it notifies you when your request has been signed or rejected, giving the room for comment on the reason to rejection when any.

Cons: It's not easy uploading a heavy document. Am not sure maybe it's because am using a free trial version.

Overall: The fact that i keep my documents safe and in soft copy without printing, signing and scanning again to save them, it has made life easy.

I use this software daily.

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy and user friendly to work with Signrequest. It takes less time and our customers are also satisfied that they can sign digitally.

Cons: nothing, everything works good. If you need help you can call the customer service. They can help you right away.

Overall: You don't have to wait days before you get a document you need to sign, it takes less time and money :)

Sign request is Quick, Easy and Reliable.

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and my clients seem to love it! If I was to choose any software to send over orders it would be sign request.

Cons: There isn't really anything I don't like about Sign Request! One thing that could be changed is the way the orders look astatically. It would also be good to be able to write notes on the order.

Great software & service!

Mar 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Nothing

Overall: Can't do my job without SignRequest, I use this software on daily basis. Easy to use, top features and customer support is professional, polite, quick and helpful.

Recommendations to other buyers: Love the fact you can send reminders so easily

I'm very satisfied with SignRequest. It's easy to use and saves so much time!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the automation of the entire process of contracts signing. It is an intuitive and nicely designed tool. All the contracts in one place, sent out to all the parties, including all the details that are needed. In case of mistake it is possible to withdraw the document and it's no longer available.

Cons: It is possible to send the uploaded pdf without preparing it so without added place for the signatures. It happened a few times for me that I clicked too early and sent it out like that. There could be a pop-up asking you if you're sure you want to send the document without adding fields. Or after the upload the document could be opening up for editing.

Great software, easy to use (even for a 60+ person!), friendly and patient support

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: So easy to make contracts with my clients: no paperwork, easy digital administration. The contract is always available because it is also filed in my SignRequest account. And for my clients the same thing: they have the contract in their computer. I never got questions by clients how to use SignRequest. It just works!

Part of my day-to-day workflow

Aug 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been looking for a tool like SignRequest for a while so I know what I am talking about. I love how the free plan gives you enough features to use it in a day-to-day workflow. I also appreciate that paid plans are accessibles for a freelancer like myself. Everything works great and the interface is easy to use. All my proposals are sent through SignRequest now.

Cons: I can't find anything anything to say... The tool just works as it should and the support is great.

Easy to use, very good concept. Good selling point.

Feb 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: How we can use it within our HR-application, easy for our customers. It's a very safe and fast way to collect your signatures.

Cons: We need to develop our software to integrate SignRequest and sometimes it's difficult to test when a user has a question about the product.

Get's your contracts signed quick and easy

Apr 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, and therefor gets our contracts signed more quickly.

Cons: Had some problems with the interface in the beginning, but that seems to be fixed.

Overall: Very useful tool to get contracts signed. Ideal for both outgoing and incoming contracts, but also for documents that needs to be signed internally in the company. Our experience is that it get's the documents signed more quickly because anyone can easily sign the document no mather where they are. Also very useful is that you can track which party has already signed, so you can contact the one who still needs to sign.

love this program it makes my job so easy

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: super user friendly i use it from my laptop and my phone can use on the go and its always working never any issues best thing i have ever downloaded for my work

Overall: I can sign documents anywhere in the office or on the go it is super user friendly and it makes my job easier

Very easy programme to work with. Saves me a lot of time

Jul 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - Easy to use

- Easy to inform somebody when a contract is signed

- Easy to share a signed contract (without printing/scanning it at the office)

Cons: I have no cons about the system. I have tried a few extra options but I didn't need them for the work i do

Very simple, and very good software!

Apr 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No Frills. Super price. Very friendly and it is working :)

Cons: Only one thing - you can not choice to change default setting for "Who need to sign it" section. You need to change it (if you need it) every time. And, may be, more integration...

Overall: Time!

Incredibly nice and helpful guys - service comes at a fraction of the cost of the big players

May 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use, which is very important since all customers at migflug.com must be able to understand it immediately - otherwise they will complain.

Cons: as it is quite new there is some minor things that can still be improved. The nice thing is that you can talk to someone and they do it or explain why they can't implement it right now.

Overall: Simplicity in the process. MiGFlug organises flights in fighter jets for Civilians. It took us several days to collected all documents and send all necessary information to the customer. Now the customer can book a fighter jet ride and do the whole process the same day - including the jet flight if he wants. Huge improvement, highly automized.

I've been a user for over a year & am extremely satisfied with this quality alternative to DocuSign.

May 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Generous free tier. Unlimited documents to sign regardless of plan. Google Drive integration. Extremely responsive and friendly customer support.

Cons: There are some more "nice to have" features that could be added, but I expect as time goes on those features will eventually be put in place.

Overall: It allows me to implement approvals and execute contracts electronically, speeding up the loop from proposal to action without compromising the need for an audit trail.

VERY easy to use!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Returning a signed document is just a few minutes away! Just upload your autograph once and every document is signed in a few clicks.

Cons: It would be great to have a Sign-request app so I can sign documents while i'm on my way to the next appointment!

Never print a contract again

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. When you get a SignRequest from another company it automatically shows you which items you need to fill in

Cons: Nothing

Overall: The thing I hate most of running my own business is having yo deal with all the paperwork. SignRequest now manages all my contacts. Each offer we sent out with SignRequest and for all incoming contracts I also try to use it.

I wish all government agencies would also start using it so I could really work in a paperless office.

Recommendations to other buyers: Use it for all contracts

It covers almost anything you need and works very nice. Also the team is very helpful!!!

Jun 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its ease of use, its user interface and its reliability! It has saved us a lot of time. Also, the team is responding to all of our requests.

Cons: Sometimes the server is overloaded, but happens really rarely.

Great for Rental Property Owners

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: My husband and I have rental properties in other states. SignRequest helps us get new renters signatures and other documents signed quicker without having to "snail mail" the documents or worry about having them find a printer and scanner to print, sign, and send back. Very quick and easy to set up. The feature we like most is the save documents ability. We can go back and see what document was signed when and where, as well as see when documents were sent for a requested signature.

Cons: At this current time, we do not see any issues with SignRequest.

SignRequest is a must at our company!

Feb 01, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company is constantly purchasing new properties/ business or selling/ leasing our current locations. This creates a lot of contacts that need to be signed by various people. This software has simplified the process, we no longer need to go back and forth trying to get everything signed. This software allows us to do it right from google chrome.

Cons: I have no complaints about this software. It has been a game changer for us.

Overall: Overall, this has been a great time saver and has simplified our contract process. Highly recommend!

Very easy to collect necessary signatures! Me and my colleagues are much more efficient at work.

May 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: * Even internally within the company it can be used for collecting e.g. management aprovals for projects. Especially working internationally, this is so much easier than the old fashioned way.

* good record keeping, legally binding (even more difficult/impossible to valsify then only hand written)

* easy to use, no printing, scanning, etc

* includes workflow options, don't need to follow up all those people manually

Overall: Made my life easier to collect signatures from different people all around the world, which I need to proceed with my projects.

Much better than old-school document signing and scanning

Jul 25, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of sending contracts to a lot of different people when the template is working an uploading

Cons: It is (very) hard to match a new (PDF) format with the text, date and signing features the SignRequest offers. Signatures, dates etc. get to big and don't fit between the space in a sentence/not nice in line with a sentence.

Overall: Easy to send a lot of contracts to the same people.

The way a SaaS tool should be.

Aug 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found them on zapier when I was BLOWN away that hellosign charged so much for API access. Played with a few, and this seemed the best. Wow. Really great choice

It's connected to Zapier and really easy to use

The customer service is fast

The actual tool has good UX, where docusign is super clunky and confusing.

Cons: would like to be able to change email for main contact on file, just incase an employee leaves or something, but the team feature and free pricing tier solves this really.

Overall: Wallet savings! Fast integrations.

Capterra loader

Best and easiest e-signing app

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: It´s the best and easiest app that I have ever used for e-signing. Very intuitive and simple to use. I love it.

Cons: Customization of the look of the email for the recipient.

Overall: Easy and quick signing of documents, solves the problem of sending documents over regular mail and wait days to get them back. It saves an enormous amount of time by making possible e-signing of legal documents with ease.