--- title: "SignRequest Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SignRequest the right Digital Signature solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147528/SignRequest/reviews/" page_type: "reviews" language: "en" --- SignRequest 4.7 (373) [View alternatives](https://www.capterra.com/p/147528/SignRequest/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of SignRequest Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews AH Anna H COOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “SignRequest is a great fit if you need a simple, affordable solution and don’t sign more than a couple of contracts per month. While it’s not feature-rich, it delivers exactly what small companies need at a fair price.“ September 21, 2025 JJ Jacob J Insurance Agent & Office ManagerInsurance, 2 - 10 employeesUsed the software for: 1-2 years. “tech support is non-existent, occasional bugs where some documents won't work, and the search function for finding old signed documents doesn't work very well.“ October 9, 2023 VO Vallery O Talent Acquisition SpecialistInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform also prioritizes security, ensuring that our documents are well-protected throughout the signing process.“ November 12, 2024 PB Paige B Business Administration SupportEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The only negative I have is the fact this was not advertised as much as it has taken me until this year to find the service.“ September 4, 2024 AH Anna H COOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Templates are basic but work well, and overall it offers good value for money, especially for smaller teams.“ September 21, 2025 CO Chloe O AdminAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “Nothing I don’t like about this, as it’s so simple to use“ January 30, 2025 PB Paige B Business Administration SupportEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “has been an amazing experience that everyone who works in an office setting or has documents to sign regularly should use.“ September 4, 2024 Robert E General ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “While the software is quite easy to learn, there are still some slightly awkward formatting issues with placing text - for me this has been specifically with multiple-line addresses. As you work with the tool you learn how to manage this, but I have had some misplaced text that looks a bit awkward.“ September 25, 2021 ## Showing most helpful reviews Showing 1-25 of 373 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel M. Logistics Assistant Sports Used the software for: 6-12 months ### "You need this in your office" December 13, 2019 5.0 It saves time, reduces paper and leaves a trail that can be referred to when necessary. Pros SignRequest is very easy to set up and easy to use and the free version offers a ton of functionality. I like that I can see when a recipient has opened or viewed my document and can send reminders. Overall it's amazing. Cons Sometimes it crashes, and you are not able to access your documents or even send some for signing. This can sometimes take upwards of 3 hours. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) It was a management decision, I don't have the information as to why. Review Source JJ Jacob J. Insurance Agent & Office Manager Insurance Used the software for: 1-2 years ### "SignRequest: As powerful as the big services at 1/10th the cost" October 9, 2023 5.0 Very easy to use, explained in detail in pro's and con's. But we found em, liked em, and have used them for nearly 3 years now. Pros easy to use, cheap to get, same day use, automatic follow-up and email confirmations to me directly upon completion of a document signature Cons tech support is non-existent, occasional bugs where some documents won't work, and the search function for finding old signed documents doesn't work very well. We usually download our documents after each signature to send to our carrier and put in our digital document system, so its not a big problem. Alternatives considered [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[eSign](https://www.capterra.com/p/109709/eSign/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing SignRequest Price. SignRequest is literally 5-10% the price of these other providers. After using, we discovered it could do everything we needed and more, with only 2 minor bugs, and 1 poor search function (which doesn't impact us due to electronically storing all signed documents post-receipt) Review Source Eric S. Principal Accounting Used the software for: 2+ years ### "Horrible billing practices" November 4, 2025 1.0 Pros Simple to use. did the basic features. low price. Cons Billing practices. Being charged more than I expected even after I cancelled. I was disappointed by their customer service. Review Source JH John H. Co-owner Entertainment Used the software for: 6-12 months ### "Sign Request Review from J & D Entertainment" August 11, 2020 5.0 J & D Entertainment overall experience is A plus. I would recommend this product to other businesses. Pros The software is simple to use. The system is set up and is extremely user friendly. The annual cost is mid range & not overly expensive. I would choose this product over others that are in the market. We used another product for many years and we were glad to find SignRequest as an option. Cons The only thing I do not like is you cannot cut and paste an address in the address box. Reason for choosing SignRequest The service tech was helpful, he gave us all the info we needed. He guaranteed us that they would not up our rate per contract etc. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) The customer service was not great and they kept raising the rate for us. We changed plans several times and they kept getting more and more expensive. Then wanted us on a corporate program which was ridiculous. We run a lot of contracts with talent and in season (non-Covid) we have a high volume of simple contracts that require talent or client to sign. That is really all we do. Review Source SP Susan P. President Consumer Services Used the software for: 2+ years ### "Works for me!" January 27, 2022 5.0 Pros For the price, this product has been worth every penny! It's streamlined our contract signing process with our clients that used to be cumbersome. Cons There doesn't seem to be a feature whereby we could securely store a client's credit card information along with their signed contract. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing SignRequest It's much more affordable but still offers most of the features we need. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 1-2 years ### "Simple and easy to use signing system" November 10, 2025 4.0 For what it does and the ease of setting it up, I am happy with what they offer. I think if we had more employees we might need something else, but for small organizations it works great. Pros I love how easy it is to use and the price point on it is quite good. It has everything I need to utilize online signing functions. When working by myself, it works smoothly without interruption. Cons This doesn't really work well when I am trying to sync with multiple users in my organization. This seems more useful for me to use personally rather than in a team. Review Source VR Verified Reviewer COO Information Technology and Services Used the software for: 2+ years ### "Simple, affordable, and good enough for small teams" September 21, 2025 4.0 SignRequest is a great fit if you need a simple, affordable solution and don’t sign more than a couple of contracts per month. While it’s not feature-rich, it delivers exactly what small companies need at a fair price. Pros It’s a very simple tool with super straightforward navigation. Templates are basic but work well, and overall it offers good value for money, especially for smaller teams. Cons It has some limitations: you can’t transfer documents from one account to another within the same team (for example, if someone leaves the company), and it’s not ideal for larger organizations or high document volumes. Review Source EC Ellen C. First Line IT Support Computer Software Used the software for: 1-2 years ### "A very useful tool for any business " October 16, 2025 5.0 Very pleased with the ease of use and usefulness of the tool. Anyone can use it if they are willing to learn. Pros Very simple but easy user interface with helpful document management. I always use this when clients need to sign documents and I wouldn’t use anything else. Cons It can be difficult to get new users to understand the tool especially if they haven’t used it before. Review Source CO Chloe O. Admin Accounting Used the software for: 6-12 months ### "Easier for signing " January 30, 2025 5.0 It saves us using paper but using digital signatures Pros As a big business the Esign tool is a must have especially for important documents they could even fill out remote Cons Nothing I don’t like about this, as it’s so simple to use Review Source VO Vallery O. Talent Acquisition Specialist Information Technology and Services Used the software for: 2+ years ### "SignRequest Review" November 12, 2024 5.0 We found SignRequest to be incredibly straightforward to implement and user-friendly. Its intuitive design made it easy for our team to get started right away. The platform also prioritizes security, ensuring that our documents are well-protected throughout the signing process. Pros SignRequest truly transformed our workflow, especially for our distributed team. Integrating it with our applicant tracking system was a breeze, and it proved to be incredibly efficient. The seamless signing process has made collaboration much smoother, allowing us to focus more on our work rather than getting bogged down by paperwork. A fantastic addition to our toolkit! Cons I really have no complaints about it—if anything, I wish we had discovered it sooner! It was such a valuable addition to our processes, and I can’t help but think of all the time we could have saved. Review Source EL Elyse L. Analyst Logistics and Supply Chain Used the software for: 2+ years ### "SignRequest Great for Homebuyers" September 4, 2024 5.0 I used SignRequest to work with my realtor to buy my home. Pros SignRequest is extremely easy to use and was very quick to go through the homebuying process. It reduced the amount of time we spent going through extensive paperwork. Sign Request points you to where you need to sign by highlighting the signature line on each page. With the amount of paperwork homebuying requires it made the process very quick. Cons It was challenging to read the contract information as I signed. Review Source VR Verified Reviewer General Manager Hospital & Health Care Used the software for: 6-12 months ### "Great priced e-signature tool with a fully-functional free version" September 25, 2021 5.0 After reviewing and trialing multiple e-signature platforms, SignRequest was by far the most appealing for the price and functionality - and we’ve been very happy with our choice! Pros SignRequest has been great for our company as you can get 10 signatures a month for free, and then pay one of the most reasonable prices for a monthly subscription as needed. We have many months where just a few signatures are needed. Then, when we have a month where more signatures are required, we just upgrade for under $10. It’s a great low-risk tool for businesses needing occasional signatures. Cons While the software is quite easy to learn, there are still some slightly awkward formatting issues with placing text - for me this has been specifically with multiple-line addresses. As you work with the tool you learn how to manage this, but I have had some misplaced text that looks a bit awkward. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing SignRequest Pricing and ease of use. Review Source AS ANTHONY S. CEO Construction Used the software for: 1-2 years ### "SignRequest is a good app." September 3, 2024 4.0 Simple, intuitive e-signature solution for documents. Pros User-friendly interface and quick signing process. Cons Occasional lag in loading documents and features. Review Source PK Paige K. CEO Entertainment Used the software for: 6-12 months ### "Big SignRequest Fan! " October 13, 2022 5.0 Pros I've tried other versions of this at different prices for signature softwares and signrequest has been the easiest and most cost effective option so far! It's easy to search relevant contracts in the search bar and it routes to others automatically for signature. Cons Sometimes it will continuously alert you/send a lot of email reminders to clients. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Cost Review Source SS Simon S. Regional Manager Staffing and Recruiting Used the software for: 2+ years ### "Good product " April 20, 2023 5.0 Just a positive experience. Makes things a lot easier and more efficient Pros Simple and makes work flows more efficient Cons Not massively user friendly for all features Review Source VR Verified Reviewer Recruiting & HR Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "I wish I discovered SignRequest sooner!" January 18, 2019 5.0 We have managed to go almost completely paperless in our office, thanks to SignRequest. Pros As a HR Professional, I have done my fair share of printing and scanning papers for signing, from contracts to employee letters etc. So when I discovered SignRequest I literally could not beleive how much easier and more effecient it made my work. It is the ultimate time and paper saver! Cons The only thing I regret is not discovering it sooner. Review Source CE Corina E. manager Real Estate Used the software for: 6-12 months ### "I wish we had started working with SignRequest earlier" February 12, 2020 5.0 We now have a more professional look and feel towards our customers. It helps us to save time and paper. Pros It is easy for both us and our customers to use. We are a rental agency. Before we used SignRequest, we had to bring paper versions to sign at the spot or we received via email bad scans of signed agreements / documents. Now, it helps us in the workload and it looks very professionally! Cons Sometimes, when more people need to sign a document, the signature blocks are placed in the wrong places. Then we have to correct it on all pages. For us it would be better if we get the request to add a document BEFORE the send button. Sometimes you forget to add documents because you see the send button first. Reason for choosing SignRequest stiply ondertekenen.nl Review Source AK Alex K. adult probation officer Government Administration Used the software for: 1-2 years ### "Easy to use and the solution to use for work from home" August 7, 2022 5.0 Pros I love the fact I can now sign documents from home since the pandemic, there is no need to scan the paper work and instead I can submit paper work that needs my bosses signature from the comfort of my home saving me time, money and gas Cons I least like that not all of our documents have not been formated to this yet and only a few critical documents have this option Review Source LP Laetitia P. Director Insurance Used the software for: 1-2 years ### "Bad support assistance" September 6, 2021 1.0 Sad.....really sad Pros not much, I can send documents to be signed and store the documents Cons No customer support, no one wants to help you with problems. They deducted R7000 from us and issued a credit note, but never did the refund. Been struggling for 3 months to get a refund. They talk in circles. No one wants to help. Review Source VR Verified Reviewer Executive Manager/School Administrator Education Management Used the software for: 6-12 months ### "This is a great program!" April 10, 2018 5.0 Because it's free - we have saved significant money without sacrificing things that we really need. Pros It is a secure program and the program is very easy to use. It can be set up very simply and many requests can be sent in a short time. There is the option for multiple signatures and/or copy only. Cons Nothing significant at all! The only thing I have noticed is because we use a free version, we can't sent automatic reminders. - we have to resend if someone doesn't respond. Review Source VR Verified Reviewer Co-Founder, Sales & Partnerships Used the software for: 1-2 years ### "Super simple tool, great UI, and conversion" July 31, 2018 5.0 Pros Great UI Easy to use Clear CTA for others to sign Linkedin login Manages historical documents to keep track of what has been sent Cons When signing with images, the PDF preview doesn't show the text at times from my email inbox. I need to download the PDF to see the text. Review Source VR Verified Reviewer Office Assistant Construction Used the software for: 1-2 years ### "Accessible digital signatures! Easy and affordable way to obtain digital signatures" August 31, 2018 5.0 Pros SignRequest allowed me to obtain signatures from people or corporations through email. It is superlatively plain to work this software. It is safe and the legality of the document is kept. Additional information regarding the person who signed the contract is also available and is sent as an email as well, with the consent of both parties. Incredibly simple. Cons I had a recent experience where the contract supposedly for signing was sent to Spam and was not found directly by the signee. I hope future updates can fix this problem being that the email might get lost through all other Spam emails. Review Source Mark M. General Manager (UK) Information Technology and Services Used the software for: 2+ years ### "SignRequest is easy to use and delivers a quality service" August 9, 2018 5.0 Having used SignRequest for over 3 years, I find it super useful for any and all types of documents. Given the flexibility of the platform there really is no reason not to use such a great product. Pros Simplicity, you really can't go wrong. Use the pre-defined tags or edit your document once uploaded to capture the required data. Both options are very easy to use. Cons The customisation of the emails to the clients could be improved, but in saying that. This is a truly minor point. Review Source JC Jon C. HOA Architectural Committee Civic & Social Organization Used the software for: 2+ years ### "Great program, easy to use. " August 1, 2022 5.0 Overall I have been very pleased using SignRequest. Pros Liked the free features as we only use it maybe once or twice a month. The ability to assign signees to sign in a certain order in very beneficial. Cons Starting a new project was a little confusing if I hadn’t used it for a couple of months. Review Source WS Wendy S. Founder/Director Used the software for: 6-12 months ### "After searching and reviewing several e-signature software systems, this one is the best! " February 20, 2018 5.0 Less paper use. Quicker process for our contract agreements. Pros The software is quick and easy to use. I also like that I can see immediately when someone receives, views or signs the document. Cons The only thing I don't like is if you have to delete your document to edit, you lose your notes and email address it's going to, so you have to re-enter everything. Not a big problem though. I just save, copy and paste it back in. Review Source Similar Products Featured