--- title: "SignRequest Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SignRequest the right Digital Signature solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147528/SignRequest/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- SignRequest 4.7 (373) [View alternatives](https://www.capterra.com/p/147528/SignRequest/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of SignRequest Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews AH Anna H COOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “SignRequest is a great fit if you need a simple, affordable solution and don’t sign more than a couple of contracts per month. While it’s not feature-rich, it delivers exactly what small companies need at a fair price.“ September 21, 2025 JJ Jacob J Insurance Agent & Office ManagerInsurance, 2 - 10 employeesUsed the software for: 1-2 years. “tech support is non-existent, occasional bugs where some documents won't work, and the search function for finding old signed documents doesn't work very well.“ October 9, 2023 VO Vallery O Talent Acquisition SpecialistInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The platform also prioritizes security, ensuring that our documents are well-protected throughout the signing process.“ November 12, 2024 PB Paige B Business Administration SupportEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The only negative I have is the fact this was not advertised as much as it has taken me until this year to find the service.“ September 4, 2024 AH Anna H COOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Templates are basic but work well, and overall it offers good value for money, especially for smaller teams.“ September 21, 2025 CO Chloe O AdminAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “Nothing I don’t like about this, as it’s so simple to use“ January 30, 2025 VO Vallery O Talent Acquisition SpecialistInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Its intuitive design made it easy for our team to get started right away.“ November 12, 2024 Luis Esteban C Ing en sistemas computacionalesBanking, 51 - 200 employeesUsed the software for: Less than 6 months. “You cannot configure the individual language for each document, when designing the templates you do not have the options for numeric inputs, you only have alphanumeric“ July 10, 2021 ## Showing most helpful reviews Showing 1-25 of 373 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel M. Logistics Assistant Sports Used the software for: 6-12 months ### "You need this in your office" December 13, 2019 5.0 It saves time, reduces paper and leaves a trail that can be referred to when necessary. Pros SignRequest is very easy to set up and easy to use and the free version offers a ton of functionality. I like that I can see when a recipient has opened or viewed my document and can send reminders. Overall it's amazing. Cons Sometimes it crashes, and you are not able to access your documents or even send some for signing. This can sometimes take upwards of 3 hours. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) It was a management decision, I don't have the information as to why. Review Source JJ Jacob J. Insurance Agent & Office Manager Insurance Used the software for: 1-2 years ### "SignRequest: As powerful as the big services at 1/10th the cost" October 9, 2023 5.0 Very easy to use, explained in detail in pro's and con's. But we found em, liked em, and have used them for nearly 3 years now. Pros easy to use, cheap to get, same day use, automatic follow-up and email confirmations to me directly upon completion of a document signature Cons tech support is non-existent, occasional bugs where some documents won't work, and the search function for finding old signed documents doesn't work very well. We usually download our documents after each signature to send to our carrier and put in our digital document system, so its not a big problem. Alternatives considered [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[eSign](https://www.capterra.com/p/109709/eSign/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing SignRequest Price. SignRequest is literally 5-10% the price of these other providers. After using, we discovered it could do everything we needed and more, with only 2 minor bugs, and 1 poor search function (which doesn't impact us due to electronically storing all signed documents post-receipt) Review Source Eric S. Principal Accounting Used the software for: 2+ years ### "Horrible billing practices" November 4, 2025 1.0 Pros Simple to use. did the basic features. low price. Cons Billing practices. Being charged more than I expected even after I cancelled. I was disappointed by their customer service. Review Source JH John H. Co-owner Entertainment Used the software for: 6-12 months ### "Sign Request Review from J & D Entertainment" August 11, 2020 5.0 J & D Entertainment overall experience is A plus. I would recommend this product to other businesses. Pros The software is simple to use. The system is set up and is extremely user friendly. The annual cost is mid range & not overly expensive. I would choose this product over others that are in the market. We used another product for many years and we were glad to find SignRequest as an option. Cons The only thing I do not like is you cannot cut and paste an address in the address box. Reason for choosing SignRequest The service tech was helpful, he gave us all the info we needed. He guaranteed us that they would not up our rate per contract etc. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) The customer service was not great and they kept raising the rate for us. We changed plans several times and they kept getting more and more expensive. Then wanted us on a corporate program which was ridiculous. We run a lot of contracts with talent and in season (non-Covid) we have a high volume of simple contracts that require talent or client to sign. That is really all we do. Review Source SP Susan P. President Consumer Services Used the software for: 2+ years ### "Works for me!" January 27, 2022 5.0 Pros For the price, this product has been worth every penny! It's streamlined our contract signing process with our clients that used to be cumbersome. Cons There doesn't seem to be a feature whereby we could securely store a client's credit card information along with their signed contract. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing SignRequest It's much more affordable but still offers most of the features we need. Review Source TL Tracey L. CMO Health, Wellness and Fitness Used the software for: 6-12 months ### "So easy to use eSign software" February 11, 2020 4.0 We use it for collecting payment authorization and Pros It's SOOOO easy to set up and use. Also it integrates easily with our CRM Ontraport via Zapier. I was able to customize the templates and look and feel really nicely. The pricing is AWESOME! Cons It is run via email address. Inside the signrequest interface thats the only field you can search by. Ideally it would be great to be able to also store first and last name. Also it would be good to be able to retreive a link to the actual document via the API. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing SignRequest The price was unbeatable, plus the customizability and the ease of integration without doing any coding with our CRM Ontraport. Review Source MR Mike R. owner Insurance Used the software for: 6-12 months ### "Wonderful product" August 11, 2020 5.0 Pros Easy of use! Simple for the customer. It is not difficult if you need to make changes. Very flexible. Cons Not sure. I have not found anything. Works great I would recommend to anyone. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing SignRequest It cost less and a friend really like your product. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Price and a friend referred. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 1-2 years ### "Simple and easy to use signing system" November 10, 2025 4.0 For what it does and the ease of setting it up, I am happy with what they offer. I think if we had more employees we might need something else, but for small organizations it works great. Pros I love how easy it is to use and the price point on it is quite good. It has everything I need to utilize online signing functions. When working by myself, it works smoothly without interruption. Cons This doesn't really work well when I am trying to sync with multiple users in my organization. This seems more useful for me to use personally rather than in a team. Review Source VR Verified Reviewer COO Information Technology and Services Used the software for: 2+ years ### "Simple, affordable, and good enough for small teams" September 21, 2025 4.0 SignRequest is a great fit if you need a simple, affordable solution and don’t sign more than a couple of contracts per month. While it’s not feature-rich, it delivers exactly what small companies need at a fair price. Pros It’s a very simple tool with super straightforward navigation. Templates are basic but work well, and overall it offers good value for money, especially for smaller teams. Cons It has some limitations: you can’t transfer documents from one account to another within the same team (for example, if someone leaves the company), and it’s not ideal for larger organizations or high document volumes. Review Source EC Ellen C. First Line IT Support Computer Software Used the software for: 1-2 years ### "A very useful tool for any business " October 16, 2025 5.0 Very pleased with the ease of use and usefulness of the tool. Anyone can use it if they are willing to learn. Pros Very simple but easy user interface with helpful document management. I always use this when clients need to sign documents and I wouldn’t use anything else. Cons It can be difficult to get new users to understand the tool especially if they haven’t used it before. Review Source CO Chloe O. Admin Accounting Used the software for: 6-12 months ### "Easier for signing " January 30, 2025 5.0 It saves us using paper but using digital signatures Pros As a big business the Esign tool is a must have especially for important documents they could even fill out remote Cons Nothing I don’t like about this, as it’s so simple to use Review Source AFS Ahmad Farhad S. Chief Marketing Officer Management Consulting Used the software for: Less than 6 months ### "Save time and Sign Documents Quickly!" September 7, 2022 5.0 I love SignRequest. Since I started using this product for my business I manage to work more than average and digitalized my filing system in the company. The features in this product help me to save time and more money for printing, copying, scanning, and regular traditional signing. Thank you SignRequest! Pros I love the great features of SignRequest. This product allows me to sign the documents digitally without printing or scanning, send the documents for signing to multi-parties, keep regular use documents on the platform, and send or receive the documents securely and safely. This product really helps my business's human resources in minutes. Cons I don't notice any missing features or tools in this product, but I would like to see this product with new greater features to improve my business much quicker. Review Source VR Verified Reviewer Director Used the software for: 1-2 years ### "My firm's number one signature software." February 20, 2018 5.0 Cost effective, easy to use, and reliable. Pros Value for what you pay for. Ability to have multiple signatures from one email request. We even tried Adobe Pro DC to compare. We ended up just coming back to Signrequest.com. Adobe won't let you have multiple signatures from a single email addressee. Since we file a lot of forms that require spouses to sign separately, getting another signature from a separate email address for the spouse was too much of a hassle. Review Source VR Verified Reviewer Human Resources Manager Banking Used the software for: 1-2 years ### "SIMPLE AND COST-EFFECTIVE; DOES EXACTLY WHAT IT PROMISED" September 20, 2018 5.0 Pros The simplicity of the task and the usage of this software allows it to be a great software. It does what its supposed to do and does not disappoint at all. Its click and drag type of layout showcases the simplicity of the product. I am so glad that I found SignRequest. Signatures over emails were so difficult to explain and to remain the cleanliness of the document is also difficult. With signRequest, the signee will not have any trouble knowing where to sign and which pages to sign. It is simple and innovative. Cons Like any other software, it is somewhat glitchy at times. Dragging sticks and sometimes the program crashes. Our team is hoping for more updates as well, for more features since it is a little pricey for its current features. Review Source VR Verified Reviewer Business Support Officer Used the software for: 1-2 years ### "simple tool that decreases use of paper majorly and signing process is streamlined and faster" July 25, 2018 4.0 faster than paper, easy to administer, clear fill-in options Pros it is very easy to use, it decreases the paper needed on both sides, the signing process is much faster usually, it is clear for people what to complete in the document Cons it's difficult to add attachments for the peopple that need to sign, they often don't understand this Review Source VR Verified Reviewer Recruiting & HR Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "I wish I discovered SignRequest sooner!" January 18, 2019 5.0 We have managed to go almost completely paperless in our office, thanks to SignRequest. Pros As a HR Professional, I have done my fair share of printing and scanning papers for signing, from contracts to employee letters etc. So when I discovered SignRequest I literally could not beleive how much easier and more effecient it made my work. It is the ultimate time and paper saver! Cons The only thing I regret is not discovering it sooner. Review Source VR Verified Reviewer Regional Recruiting Manager Education Management Used the software for: 2+ years ### "Signrequest for small and mid sized organisations" April 3, 2019 5.0 I love it, It eases need to download documents and is very user friendly. I recommend it especially for small and medium sized businesses with a limited budget of what they can spend on software. Pros \-Very easy to use. All a user needs is basic computer skills and can upload documents. Easy to understand and not technical at all. - I like that it is free for our organisation (200+ employees in different countries and different locations), we do not pay for it yet it enables us sign documents online seamlessly. - Several people can sign one document without need for several back and forth emails to coordinate. Cons I have found very few cons with sign request really but have noticed that free users have limited access to their past signed documents so must opt for a third party to store documents or upgrade. Review Source VR Verified Reviewer President Accounting Used the software for: 6-12 months ### "Like them a lot- cheaper than Docusign" December 5, 2019 5.0 It's been great so far- no big complaints. I'm happy that I switched to them. Pros They're very easy to use and register with. I like the templates and interface- everything is quite streamlined. I also think the pricing is much better than competitors. Cons I think the integrations are a bit lacking. It would be nice if they integrated with tax and accounting software or some better integrations with email. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Pricing. Review Source DB David B. Head Coach Recreational Facilities and Services Used the software for: 1-2 years ### "Sign Reguest For PARQ and Waiver" August 9, 2018 5.0 The time saved from when i used to send and receive emails and attachments has made using this software invaluable to my business. Having clients confirm their opt-ins, legal docs etc has brought all "paper admin" into a digital portal Pros The paperless ease of use is perfect for running an online business. Has cut out so many pointless emails and follow up emails. A very handy and professional service. That I use daily. Cons Would be great if I had a reminder feature to let me know which clients have not returned their signed documents. I know there is an option to set reminders for them but on my end it would be great to get a prompt after a week or so. Review Source VR Verified Reviewer Executive Manager/School Administrator Education Management Used the software for: 6-12 months ### "This is a great program!" April 10, 2018 5.0 Because it's free - we have saved significant money without sacrificing things that we really need. Pros It is a secure program and the program is very easy to use. It can be set up very simply and many requests can be sent in a short time. There is the option for multiple signatures and/or copy only. Cons Nothing significant at all! The only thing I have noticed is because we use a free version, we can't sent automatic reminders. - we have to resend if someone doesn't respond. Review Source VR Verified Reviewer Eigenaar Used the software for: 2+ years ### "Does a great job, my clients love the time it saves them." February 20, 2018 5.0 time saving, positive client feedback Pros I like how you can ad any file and can freely place hotspots in that file. You can ad a text and if the recipient doesn't get it, there a help button. It saves me a lot of time and stamps to send contracts digitally. My office is 90% paperless. Cons My contracts have a few base layouts, but the recipient(s) is (are) different. It seems that i have to adjust every contract everytime. I'd love to see some algorythm that can recognize where hotspots should be placed. Review Source VR Verified Reviewer Automation Assistant Media Production Used the software for: Less than 6 months ### "The best & simplest signature tool" December 9, 2019 5.0 I came upon SIgnRequest after trying to find a Signature tool that allowed me basic functionalities without paying (or a limited time free trial) and that could scale well and at a good price when I do need the more robust features. Their customer service team is great and responsive Pros \- Simple and straightforward to use - Best price & value - Great premium features - love that it connects with Zapier smoothly It's got just enough features to make work a lot easier, but doesn't go overboard or make a big deal out of those features. Cons A colleague of mine had trouble figuring out how to sign something on his end, because he didn't see the other required fields - this was on a mobile browser - honestly, it's probably due to his incompitence and stubbornness on making everything more difficult - if it were any simpler, he still wouldn't have gotten it right. That's the only issue I've had with SIgnRequest - oh, and there's no notification to other signees on what happens next, though they do get a copy once it's signed - if other parties take days to sign, the first few signees will be unsure if it went through or not or how to get a copy. Review Source MG Mel G. Data Registry Education Management Used the software for: 1-2 years ### "Excellent! We have no issue with Sign Request. In fact, it has helped us overcome many issues!" June 2, 2017 5.0 It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us. Pros Everything! The staff are very helpful, It's user friendly 100% Excellent!It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us. Cons Nothing! Everything about this software is very good. It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us. Review Source Bonnie B. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Great Product!!!!" December 12, 2018 5.0 Pros This software I am able to send documents out for a Signature to get documents signed in a timely manner for when people are not local or not able to come sign in person. Cons Did not have any dislikes about this product. Review Source AH Amanda H. Operations Manager Arts and Crafts Used the software for: 1-2 years ### "Neutral review" February 11, 2020 4.0 It's been OK, I've looked at other providers that come in cheapr and provide phone support service, so as right now when we're fairly busy I haven't changed over, but I don't think I'll stay with Signrequest. Pros I like that it's an easy system and the emails generated are easy to follow. Cons You can't hit enter when you've selected the type of signature you want. I can not change my team names and so have to be conscious when sending a document that the email doesn't state 2018 - the year of our sign up. The inability to search for a document is so difficult to navigate and find your documents I end up searching the title in my emails. Review Source Similar Products Featured