# Page 3 | SignRequest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SignRequest the right Digital Signature solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147528/SignRequest/reviews

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SignRequest

4.7 (373)

[View alternatives](https://www.capterra.com/p/147528/SignRequest/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of SignRequest

## Showing most helpful reviews

Showing 51-75 of 373 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Savanna S.  
Volunteer Engagement and Events Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Who wouldn't want to use SignRequest?"

June 3, 2021

5.0

The benefit is the features of allowing you to sign on your mobile device, collect and keep track of documents, share files, customize the documents and the branding. I also love that you can set reminders!!!! I highly recommend SignRequest!

Pros

Who wouldn't want to use SignRequest? It is convenient when needing not only one signature, but multiple signatures. Very easy and user friendly. It has a ton of other features to help hold you accountable for signatures and documents.

Cons

It's normal to learn the platform and get familiar with it.

Review Source

MR

Mike R.  
owner  
Insurance  
Used the software for: 6-12 months

### "Wonderful product"

August 11, 2020

5.0

Pros

Easy of use! Simple for the customer. It is not difficult if you need to make changes. Very flexible.

Cons

Not sure. I have not found anything. Works great I would recommend to anyone.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing SignRequest

It cost less and a friend really like your product.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price and a friend referred.

Review Source

Heidi V.  
Event coordinator  
Hospitality  
Used the software for: 1-2 years

### "Sign Request works great"

November 4, 2021

5.0

Thank you for this product. It has made my life so easy!

Pros

Who ever created this software made signing documents so easy. I love using signRequest as it makes just clicking in my signature for documents hassle free. I remember before this feature software I hated signing documents online. There use to be so many steps to save the document, have the right software to open it back up in and be able to edit and sign. Sign Request honestly saved the world of document signing and I love it.

Cons

There are no cons that I with this software.

Review Source

TC

Tobie C.  
National Account Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "A great tool for having documents signed by 3rd parties"

February 11, 2020

5.0

Previously we we replying on sending pdf contracts that required our partners to download, sign and then scan in order to return to us. Using SignRequest has enabled us to use digital signing technology making the experience better for everyone.

Pros

This is an excellent tool for receiving digital signatures on documents. I started using it in an older form and it had some limitations, but after some well needed updates the system has improved so much.

Cons

It can be time consuming formatting documents, but the ability to save documents as templates greatly helps if you are using the same documents again and again. A snap to grid feature or align function would help a great deal when setting out fields to complete.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing SignRequest

We chose SignRequest having previously used the free version before purchasing, also due to value for money.

Review Source

VR

Verified Reviewer  
President  
Accounting  
Used the software for: 6-12 months

### "Like them a lot- cheaper than Docusign"

December 5, 2019

5.0

It's been great so far- no big complaints. I'm happy that I switched to them.

Pros

They're very easy to use and register with. I like the templates and interface- everything is quite streamlined. I also think the pricing is much better than competitors.

Cons

I think the integrations are a bit lacking. It would be nice if they integrated with tax and accounting software or some better integrations with email.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing.

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: I used a free trial

### "A bit of work to setup, but strong product"

October 23, 2018

3.0

For the price point, you can't beat the features.

Pros

It is a good product, with a good feature set esp. for the price point. It has a nice user interface and is pretty straightforward to learn. The support is overseas so there is a bit of a delay but overall they are very responsive. Again the features for the pricing is superb!

Cons

Compared to other, similar tools, it does have a few less features and the user interface works for me, but is most tedious to use. There are features in the works, so some of these things may be corrected/improved in the near future.

Review Source

AJ

Anterio J.  
Chief Amazement Officer  
Financial Services  
Used the software for: 6-12 months

### "Sign Request review"

February 11, 2020

5.0

I would definitely say it's worth it and the price is reasonable

Pros

The Link feature for everyone to sign. It helps to free up my time and just have the link to send to clients.

Cons

The separating what is signed and not signed. It doesnt really outs each in it's own categories and isolate the other types. I have to scroll to see it everytime but not sure what's signed and what's not.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

User friendly and pricing

Review Source

LP

Laetitia P.  
Director  
Insurance  
Used the software for: 1-2 years

### "Bad support assistance"

September 6, 2021

1.0

Sad.....really sad

Pros

not much, I can send documents to be signed and store the documents

Cons

No customer support, no one wants to help you with problems. They deducted R7000 from us and issued a credit note, but never did the refund. Been struggling for 3 months to get a refund. They talk in circles. No one wants to help.

Review Source

Fabian S.  
Executive Director  
Accounting  
Used the software for: 1-2 years

### "Best and easiest e-signing app"

January 18, 2019

5.0

Easy and quick signing of documents, solves the problem of sending documents over regular mail and wait days to get them back. It saves an enormous amount of time by making possible e-signing of legal documents with ease.

Pros

It´s the best and easiest app that I have ever used for e-signing. Very intuitive and simple to use. I love it.

Cons

Customization of the look of the email for the recipient.

Review Source

Debra L.  
Software Quality Assurance Tester  
Internet  
Used the software for: 6-12 months

### "Very pleasant, user friendly and covering all the aspects I need"

June 4, 2018

5.0

peace of mind that everything I do has been verified, agreed with and signed off. This kind of process provides both my company and our clients with the security of knowing that matters have been agreed and signed in agreement to this. Plus it is legal and binding - this is a really huge bonus!

Pros

The fact that it is so neat and user friendly, plus all the documents are stored and easy to access.

Cons

Very little - the only thing I would like to be able to do is to reposition the date and my signature at the end of the process (when signing)

Review Source

Melanie E.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great for Freelancers and Remote Workers "

February 1, 2019

5.0

It does make signing contracts, NDAs and recently, even a new office lease, much simpler and nice and legal, something that is always a concern for both freelancer and client

Pros

It put an end to back and forth emails - that get lost - to sign contracts and non disclosure agreements. It's very customizable and it has made getting projects started faster and more efficient.

Cons

Very little. It could get a little pricey if you used it a lot, but for my purposes - 3-4 signatures a week - it's working very well.

Review Source

VR

Verified Reviewer  
Executive Manager/School Administrator  
Education Management  
Used the software for: 6-12 months

### "This is a great program!"

April 10, 2018

5.0

Because it's free - we have saved significant money without sacrificing things that we really need.

Pros

It is a secure program and the program is very easy to use. It can be set up very simply and many requests can be sent in a short time. There is the option for multiple signatures and/or copy only.

Cons

Nothing significant at all! The only thing I have noticed is because we use a free version, we can't sent automatic reminders. - we have to resend if someone doesn't respond.

Review Source

Stig Owe S.  
Markedsansvarlig  
Accounting  
Used the software for: 1-2 years

### "SignRequest increased our signed agreements rate."

January 16, 2020

3.0

After we started using SignRequest we no longer experience that we are missing signatures on our sales deals.

Pros

Very easy to use. Easy for other parts to know how and what to do.

Cons

Could have been more features and a better description for other how to sign.

Reason for choosing SignRequest

Very easy to use and recommended by Microsoft.

Review Source

VR

Verified Reviewer  
Co-Founder, Sales & Partnerships  
  
Used the software for: 1-2 years

### "Super simple tool, great UI, and conversion"

July 31, 2018

5.0

Pros

Great UI Easy to use Clear CTA for others to sign Linkedin login Manages historical documents to keep track of what has been sent

Cons

When signing with images, the PDF preview doesn't show the text at times from my email inbox. I need to download the PDF to see the text.

Review Source

VR

Verified Reviewer  
New Media Manager  
Motion Pictures and Film  
Used the software for: 2+ years

### "Signed, sealed, and delivered!"

January 8, 2019

4.0

Pros

Really easy way to get a contract done without the need for faxing.

Cons

The setup could be a little easier sometimes.

Review Source

VR

Verified Reviewer  
Office Assistant  
Construction  
Used the software for: 1-2 years

### "Accessible digital signatures! Easy and affordable way to obtain digital signatures"

August 31, 2018

5.0

Pros

SignRequest allowed me to obtain signatures from people or corporations through email. It is superlatively plain to work this software. It is safe and the legality of the document is kept. Additional information regarding the person who signed the contract is also available and is sent as an email as well, with the consent of both parties. Incredibly simple.

Cons

I had a recent experience where the contract supposedly for signing was sent to Spam and was not found directly by the signee. I hope future updates can fix this problem being that the email might get lost through all other Spam emails.

Review Source

VR

Verified Reviewer  
Freelance Copywriter + Branding Consultant  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great"

July 30, 2018

5.0

Pros

Digital signature add-on for browsers and the integration with Salesforce is so convenient - didn't know I needed it until I had it.

Cons

Probably the actual signature - I don't like the lack of control I have - looks messy when I do it myself.

Review Source

Mark M.  
General Manager (UK)  
Information Technology and Services  
Used the software for: 2+ years

### "SignRequest is easy to use and delivers a quality service"

August 9, 2018

5.0

Having used SignRequest for over 3 years, I find it super useful for any and all types of documents. Given the flexibility of the platform there really is no reason not to use such a great product.

Pros

Simplicity, you really can't go wrong. Use the pre-defined tags or edit your document once uploaded to capture the required data. Both options are very easy to use.

Cons

The customisation of the emails to the clients could be improved, but in saying that. This is a truly minor point.

Review Source

GW

Greg W.  
Director/owner  
Real Estate  
Used the software for: 6-12 months

### "Really good product. Amazing support"

April 30, 2017

5.0

It helps my business run on a daily business. It is very important to our company functionality.

Pros

It has been reliable and the program does what it is meant to do. Ease of use and I like the function that I can send to multiple users.

Cons

If you make a mistake or have to correct something you have to start all over again. Some signatories battle to open the sign request and revert to a PDF. Sometimes it takes a time to load a document and you often have to reload the document. This could be due to slow internet connections. Would be nice to change an email address once it has bounced back should it be initially inserted as wrong.

Review Source

JC

Jon C.  
HOA Architectural Committee  
Civic & Social Organization  
Used the software for: 2+ years

### "Great program, easy to use. "

August 1, 2022

5.0

Overall I have been very pleased using SignRequest.

Pros

Liked the free features as we only use it maybe once or twice a month. The ability to assign signees to sign in a certain order in very beneficial.

Cons

Starting a new project was a little confusing if I hadn’t used it for a couple of months.

Review Source

RR

Richie R.  
Associate Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SignRequest completes business transactions quickly!"

February 3, 2019

5.0

I've used SignRequest numerous times to sign important legal and financial documentation, especially in regards to the insurance programs utilized within our organization. Sometimes the time constraints with receiving important insurance documents are very narrow - SignRequest helps expedite the process!

Pros

I love the functionality of being able to take advantage of technology and electronically sign important documents.

Cons

It was almost too simple to use at first and I felt like I was overlooking something - there's really not a bad thing about SignRequest.

Review Source

WS

Wendy S.  
Founder/Director  
  
Used the software for: 6-12 months

### "After searching and reviewing several e-signature software systems, this one is the best! "

February 20, 2018

5.0

Less paper use. Quicker process for our contract agreements.

Pros

The software is quick and easy to use. I also like that I can see immediately when someone receives, views or signs the document.

Cons

The only thing I don't like is if you have to delete your document to edit, you lose your notes and email address it's going to, so you have to re-enter everything. Not a big problem though. I just save, copy and paste it back in.

Review Source

EG

Eduardo G.  
Analyst Programmer  
Education Management  
Used the software for: 1-2 years

### "Fast, innovative, great customer support."

August 11, 2017

4.0

cost/efficient benefits, fast, Diferent ways to prepare a document for the signatures.

Pros

SignRequest for the IT people is very easy to use. The software is fast, have many features like follow where is the document and who has it. SignRequest for me have great opportunities to growth leader in Digital Signature around the world.

Cons

For people not user friendly with PC is a little more complicated. The way to administrate the licenses can be more easy to use.

Review Source

AH

Amanda H.  
Operations Manager  
Arts and Crafts  
Used the software for: 1-2 years

### "Neutral review"

February 11, 2020

4.0

It's been OK, I've looked at other providers that come in cheapr and provide phone support service, so as right now when we're fairly busy I haven't changed over, but I don't think I'll stay with Signrequest.

Pros

I like that it's an easy system and the emails generated are easy to follow.

Cons

You can't hit enter when you've selected the type of signature you want. I can not change my team names and so have to be conscious when sending a document that the email doesn't state 2018 - the year of our sign up. The inability to search for a document is so difficult to navigate and find your documents I end up searching the title in my emails.

Review Source

JS

James S.  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Very pleased with SignRequest"

April 27, 2017

5.0

We use sign request to obtain signatures on internal interdisciplinary documents and for training module receipts. The process is relatively simple and even the most computer clueless team members are able to learn the process after having their hand held only once. This has saved us an enormous amount of time walking documents around. The document tracking functions are very useful to monitor document progress. Very pleased overall.

Pros

Ease of use and setup. Easy for non-users to receive signature request emails and comply.

Cons

No real cons to mention. Sometimes new users receive email SignRequests that often get automatically placed in Spam. That has been the only glitch thus far.

Review Source

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