# Page 5 | SignRequest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is SignRequest the right Digital Signature solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147528/SignRequest/reviews

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SignRequest

4.7 (373)

[View alternatives](https://www.capterra.com/p/147528/SignRequest/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of SignRequest

## Showing most helpful reviews

Showing 101-125 of 373 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Justin S.  
Controller  
E-Learning  
Used the software for: 6-12 months

### "Great Software for the Price"

May 6, 2019

4.0

I believe this software will have great value for most people looking to do e-signatures. Our needs were very specific, so we switched providers. Their customer support was very responsive, and the product, while not as deep as some competitors, is good at what it does.

Pros

This software is probably the best value purchase for someone looking to do simple e-signing of documents. They intergrate with SalesForce, and the actual signing process is pretty easy.

Cons

Setup with SalesForce integration was pretty difficult for us to work out. We often were trying to fix bugs due to our implementation process, and the software was missing a few features we felt were critical for our team.

Review Source

JL

Jessica L.  
Movement Educator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Perfect fit for re-launching my practice."

September 17, 2021

5.0

It's been over a year now since I started using SignRequest for electronic signatures and it's brought me peace of mind knowing I didn't need to scramble to find something else.

Pros

After taking a year off to work on other projects, I needed something simple to re-start seeing clients. I knew my client load wouldn't be huge so wanted to use an electronic signature platform that wouldn't break the bank as I rebuilt. SignRequest made it simple and provided just that.

Cons

So far SignRequest has met my needs in getting going again and I haven't had any problems. I will be curious to see if it continues to be a good fit as my needs change.

Review Source

JM

Jessica M.  
Owner  
Veterinary  
Used the software for: Less than 6 months

### "Very happy customer!"

February 11, 2020

5.0

I am a solo professional pet sitter. The old way, I was printing out several contracts and documents for my clients to sign. It was costly because I was buying new ink cartridges monthly. Now all I do is set up a template, click where I want them to sign, and email it to them. It's so easy!

Pros

It's very user friendly. And you get a lot of value for your money.

Cons

I've only had it a few months, but I have yet to find anything I don't like about it.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing SignRequest

Price. On the other services I researched and "free trialed", on their lowest plan I was only able to send a handful of documents. On their second lowest, I could send unlimited documents but the price was way out of range of how much I planned on spending. SignRequest is cost effective and does all the things those other companies do.

Review Source

Jeremy B.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Fantastic simple tool for taking electronic signature"

August 9, 2018

5.0

I found SignRequest as a GDrive add-on and tried it out. I had my first NDA signed and returned to me within 10 minutes of adding SignRequest to my GSuite. I am still on the free tier at the moment but won't hesitate to go to a paid tier when my needs dictate. It's almost a shame that free is so good - I almost feel guilty not having to contribute.

Pros

Really simple! GSuite / GMail / GDocs integration Works from a phone

Cons

Lacks bells and whistles (I used similar software before where you could drag in standard paragraphs, content, 'roles' based signing fields). That said I don't care about those things most of the time - I just want a signed document!

Review Source

GR

Godwin R.  
Sales Rep  
Retail  
Used the software for: 1-2 years

### "Sign Request "

February 6, 2020

5.0

Pros

Easy to use, not difficult, no glitch, works fine

Cons

Not free for some users. Need a support just in case

Review Source

AM

Andrell M.  
Owner/DJ  
Entertainment  
Used the software for: 1-2 years

### "A+ Software "

February 11, 2020

5.0

SignRequest is the best part of my back office work. Being able to send contracts, knowing when it’s viewed by customers and cutting down on my meet ups by 85% has been great. I am locked in with SignRequest as a user. Keep up the great work.

Pros

Easy to use for my business. I am able to easily setup templates for my customers and solidify a paper trail for all activity.

Cons

No local customer service number. Sometimes is nice to talk to someone if an issue arises but other than that No Known Problems.

Review Source

AN

Alexander N.  
Tax Professional  
Accounting  
Used the software for: 6-12 months

### "Very simple, and very good software! "

April 22, 2018

5.0

Time!

Pros

No Frills. Super price. Very friendly and it is working :)

Cons

Only one thing - you can not choice to change default setting for "Who need to sign it" section. You need to change it (if you need it) every time. And, may be, more integration...

Review Source

Luis Esteban C.  
Ing en sistemas computacionales  
Banking  
Used the software for: Less than 6 months

### "Excellent tool for signing digital documents "

July 10, 2021

4.0

It is very easy tool, to implement, it allows me to have a test enviroment and a production enviroment, have my own templates and i can configure with what type of signature it can be used, wheter drawn, inserted or with text

Pros

It helps me to have control of the digital signatures of the clients, in addition to that i can easily create templates and work teams

Cons

You cannot configure the individual language for each document, when designing the templates you do not have the options for numeric inputs, you only have alphanumeric

Reason for choosing SignRequest

the easy implementation, the number of free signatures

Review Source

Amy H.  
Home owner  
Real Estate  
Used the software for: Less than 6 months

### "Great for long distance transactions "

September 30, 2019

5.0

This was an amazing change for us from our previous hime sale that dragged out due to the lack of software available to provide secure legal signatures over ling distances. It is a highly efficient and effective way to handle the need for legal signatures.

Pros

We were selling our house out if state. The realtor was able to get us documents same day for legal signatures and we could get them back to him as if we were in the same building. It was easy to navigate and secure.

Cons

Sometimes it was hard to find all the places we needed to sign. But it really wasn’t that bad. It just took a little extra care not to skip a signature request.

Review Source

GM

Gerald M.  
Acquistion manager  
Real Estate  
Used the software for: 1-2 years

### "Less clutter"

February 12, 2020

5.0

Pros

The fact that I can get documents signed without having to drive and meet clients and the fact that it’s follow up is already integrated

Cons

Nothing really I guess you can say I’m a very grateful guy! Thanks so much

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Simplicity

Review Source

SG

Sharanjit G.  
  
Real Estate  
Used the software for: 1-2 years

### "Fantastic free solution with great Pro features included"

September 21, 2016

5.0

This is an honest to god free solution that works really well. This really should meet the needs of many people and businesses that are considering paid for solutions.

Cons

Can't save document templates on the site for free. But you can save them locally with tags for the signature box and other fields.

Review Source

SC

Simeen C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Best bang for your buck!"

February 11, 2020

5.0

I was sick of chasing clients to hand sign paper contracts. We typically need more than one person's signature and this does all the work for you. All I need is their email address and the software does all the work. Overall experience is very positive and the one time I needed support, they response was quick and helpful.

Pros

Very user friendly. I didn't need much guidance to use the software. All my contracts are in one place, easy to access and at a great price. Much cheaper than other like software I looked in to.

Cons

I can't say there is anything I don't like about it.

Alternatives considered

[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Formstack Sign](https://www.capterra.com/p/206505/Formstack-Sign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing SignRequest

Cost and apparent ease of use.

Review Source

VR

Verified Reviewer  
Director Private Equity Operations  
Financial Services  
Used the software for: 6-12 months

### "Perfect low cost solution"

August 9, 2018

4.0

Awesome!

Pros

SignRequest is free with basic features, which more than cover the need for a private individual or small business.

Cons

Occasionally, a document takes a long time or fails to load.

Review Source

KG

Kimberly G.  
Customer Service  
Medical Devices  
Used the software for: 2+ years

### "SignRequest Review"

August 31, 2020

4.0

Overall great tool and easy to navigate. Can also be used on cell phone.

Pros

Signrequest was easy to set up and anyone can use it. Great tracking. Free version offers great features.

Cons

Some screens could be a little more user friendly. Some glitches and issues with google connecting.

Review Source

LK

Lionne K.  
Eigenares  
  
Used the software for: 2+ years

### "VERY easy to use! "

February 20, 2018

5.0

Pros

Returning a signed document is just a few minutes away! Just upload your autograph once and every document is signed in a few clicks.

Cons

It would be great to have a Sign-request app so I can sign documents while i'm on my way to the next appointment!

Review Source

LMP

LISSA M P.  
Administrative Assistant  
Education Management  
Used the software for: Less than 6 months

### "Very good and easy to use"

August 12, 2020

5.0

Since the Covid-19 we are using this platform to sign all the documents.

Pros

Is very easy to use!!! Love the new look!

Cons

That if you make a mistake with an email address you have to start all over again.

Reason for choosing SignRequest

The University choose this platform because of the security.

Review Source

Response from Box

August 19, 2020

Hi Lisa, Thank you very much for your review. Have you already seen our help article in regard to how you can easily resend a SignRequest. If you make a mistake with adding the email address this is the way how you can save time. Below you can find the link to the article. https://help.signrequest.com/hc/en-us/articles/360010287719-How-to-easily-resend-a-SignRequest- Thanks again!

VR

Verified Reviewer  
Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy and seamless"

May 20, 2021

5.0

Pros

Easiest way to send documents for signature securely. I find this to be really user friendly as well.

Cons

Can glitch out some times having to refresh when reading through a document.

Review Source

Response from Box

May 21, 2021

Thank you for your feedback!

VR

Verified Reviewer  
Creative Technologist  
Broadcast Media  
Used the software for: Less than 6 months

### "Signing contracts digitally"

August 9, 2018

5.0

It was a great way to get people to sign contract quickly and get notified when they did.

Pros

SignRequest was really easy to get started with and provided all the basic features I needed to get a few contracts signed occasionally (twice a year) for free. Storing your signature for re-use across documents makes everything really quick to process.

Cons

The feature to make templates out of forms was a little more complicated than I would have liked so I had to setup signing zones manually on all my documents (which were the same but needed different people signing).

Review Source

WC

Willy C.  
Senior Accountant  
Warehousing  
Used the software for: 1-2 years

### "Easy way to digitally sign documents"

March 13, 2021

5.0

Helps us create, manage, and process documents for customers.

Pros

It's easy to collect signatures from customers for documentation by sending through SignRequest. This alleviates the typical printing and scanning that many people do to return signed documents

Cons

Some more tools to help us generate PDFs on the fly would be extremely helpful. This is not really a con, just something I wish was a feature.

Review Source

Kerry T.  
Website designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "My favourite e-signature service"

October 6, 2020

5.0

Brilliant!

Pros

It's very straightforward and easy to use, the software design is clean and neat which helps to make using the software easy as well.

Cons

I can't really think of anything. Perhaps that the details don't get saved if you have to go backwards to change something on the first page

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Just curiosity!

Review Source

dM

deborah M.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Great inexpensive option"

October 6, 2020

4.0

Overall the experience is good. It is easy to use and serves its purpose well.

Pros

I use the free version for times I need electronic signatures on documents. It is easy for clients to sign. I can see the progress who has signed and who hasn't. Appears secure and has a clear audit trail. Basically has all the features I need

Cons

In the free version you can't set up a document to reuse with different clients. So placing multiple signatories, multiple times in each document can be time consuming.

Reason for choosing SignRequest

Free version suited my needs as most others require a minimum monthly commitment.

Review Source

NE

Niels E.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Our custumer-experience was already "ok', but has been improved even more!! "

February 20, 2018

4.0

Pros

It's easy for our customer to sign on a mobile device. They do not need to print, sign en scan documents.

Cons

The first few times, you really have to get used to the interface. It takes een period of time to get used to it.

Review Source

VR

Verified Reviewer  
Phoodateur  
Restaurants  
Used the software for: Less than 6 months

### "best free online signing extension"

August 9, 2018

5.0

Pros

I use Signrequest every day; it works 99% of the time and is great to use with G Suite.

Cons

original file is not added to the newly created folder

Review Source

SB

Sid B.  
Event Manager  
Higher Education  
Used the software for: 6-12 months

### "Easy to use and an absolute must"

September 11, 2020

4.0

SignRequest is an amazing product for Event Managers. Instead of having to print, sign, scan and email contracts, you can simply create and sign contracts online. Saves a lot of time and effort!

Pros

For users who need to manage a lot of contracts, an online solution is a necessity. SignRequest is one of the best options on the market to manage and sign your contracts. You can easily create and share contracts to be signed.

Cons

There aren't a lot of cons about the software but the free plan could come with more contracts per month. The current amount is really limited.

Review Source

VS

Vincent S.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Why didn't I knew this before..."

May 24, 2017

5.0

More time to do other work!

Pros

Remember the days you've printed all documents, sign them, scan them, mail them...? We love this tool! We even ask our clients to use it and they love it too! We receive signed documents faster then ever.

Cons

Some clients think they need to learn another tool and don't invest a few minutes in discovering how Signrequest works. But we keep on promoting it in their AND our own benefit.

Review Source

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