# Zoovu Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoovu Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more.

Source: https://www.capterra.com/p/147536/Zoovu/pricing

---

# 

 Zoovu Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoovu

## What is Zoovu?

Zoovu is the ultimate AI-driven conversational search platform helping customers find the things they¿re looking for by having a conversation. We turn every search into a conversation that leads to a fruitful shopping experience for the customer, the brand, and the retailer! More than 2,500 brands and retailers use Zoovu to have conversations that convert including Amazon, Coty, Whirlpool and Canon. Zoovu operates worldwide in 500+ product categories, across all languages. zoovu.com

## What is Zoovu used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoovu

4.8 (15)

VS.

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (15)

Ease Of Use

4.5 (907)

Value For Money

4.1 (13)

Value For Money

4.7 (826)

Customer Service

4.7 (14)

Customer Service

4.8 (846)

## Zoovu alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

[4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

[4.4 (190)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

3D Digital Asset Management

Store and manage 3D digital assets

3D Imaging

Representation of any object in 3D

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Zoovu 88 features

Store and manage 3D digital assets

Representation of any object in 3D

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Material list of manufacturing parts and associated costs

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Identify component attributes like servers, hardware, software, and manage relationships across all services

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Integrate with existing ERP systems

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

For use by customers

Intended to be used by online stores

Usage of documents or items within a specific organization

Caters to sales teams

Games or game-like elements to track progress and reward accomplishments

Track and manage inventory levels to maintain proper supply

Group and package individual but related items as one package set

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

Manage multiple teams and operations from a central location

Process and analyze human language in text or audio form

An online catalog of inventory that customers can view

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Organize and manage the accomplishments and development of employees or performance of applications or systems

Predict future data based on historical data sets

Calculate rule-based prices for a product/service

Streamlining repetitive tasks and activities through automated and predefined workflows

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Send and receive messages in real-time via an online communication channel

Visualize products in real time, as they are configured

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and monitor reviews of products or services

Configure products according to pre-defined rules and/or constraints

Automate processes to manage leads, contacts, opportunities and sales activities

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Checkout of online store

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Program systems that assist users with their daily administrative responsibilities

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (15)

4.7

Based on 15 reviews

## Pricing

Value for money

4.1 (13)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (13)

4.1

Based on 13 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (14)

4.7

Based on 14 reviews

## User reviews

Overall rating

4.8

Based on 15 reviews

Filter by rating

5(12)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Marty M.

Senior SEO

Telecommunications

### "Excellent Platform and Team to Work With"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2023

Great company to work with and always helpful teams on the other end of the phone.

Pros

They are super dynamic. Need something done and they're there to support. The self-service is also awesome though.

Cons

The only real issues we've had have been our side. They do have some really cool features we've not been able to tap into yet, but that's coming soon!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Karl M.

Director

Consumer Services

### "Starts good, becomes very unprofessional soon after"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 16, 2020

Very helpful at the start, after a few months they want to triple your plan with no added value, when asked about wanting to charge nearly a €1000 a month, they couldn’t justify what extraS they were offering and Instead go on about amazon using zoovu. This company want last long is this is how they treat their customers. They also charge you a flat rate for the month but lock you out of the software, very unprofessional.

Pros

Easy to use, interesting stats can be got

Cons

Can’t do much after set up, mobile needs a touch up, more customization

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HG

Henrik G.

CEO

Music

### "Changed pricing over night and just shut us down."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

May 19, 2020

The just shut down our service. All our investment in time was lost.

Pros

It was quite simple to set up. We got good support (this was before Zoovu bought the company)

Cons

The pricing model changed over night and all of a sudden it was so extremely expensive that it was a laugh. Totally crazy pricing for most business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Paul Z.

Senior ICT Specialist

Information Technology and Services

### "The perfect tool for creating an online camera selector tool on the website!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2019

If you are looking for a tool that guide your visitors online with a questionary to help your customer to find the proper product on your website or guide them through a serie of questions to select the proper form on your website ( in case you have hundreds of online forms ;-)) really great tool!

Pros

The ease of creating an assistant, mapping attributes from our store into Zoovu was pretty easy and self-explanatory. When you have the assistant ready you can add images which your client see to help with making the right choice, the employee \[SENSITIVE CONTENT HIDDEN\] was a great help from designing till publishing it on our website!

Cons

Great people, great tool, great idea, sorry had no issues with the tooling or employees working for Zoovu.

Reasons for choosing Zoovu

There are no other packages that can do the same job, at least I didn't found any....

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital marketing manager

Consumer Electronics

### "Amazing functionality but customization could use work "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 22, 2019

Pros

The customer support team is unparalleled and the software functionality is fantastic. It is perfect for any guided shopping journey to help customers make a purchasing decision.

Cons

Customization could use some work, especially when one particular integration is used across a variety of different platforms that each need a slight tweak or modification.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Strategy Manager

Consumer Electronics

### "Zoovu - Customer journeys reimagined"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 19, 2019

We wanted to improve our landing pages - category pages with a lot of products and confusing parameters to choose from. Zoovu is the industry standard to build e-commerce quizzes to grow ROI and improve conversion rates. But we found their value proposition not to be very universally appealing. It's way to expensive.

Pros

Their quizzes are extremely well made and optimised to improve conversion rates.

Cons

It's too expensive for small companies who don't have the big budgets. Their pay per start model isn't very effective.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Scott B.

Content Manager

Retail

### "Smart Assistant Helps You Help Your Customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 7, 2018

Pros

It's core mission; enabling customers to get the help of a knowledgeable associate without being in a store.

Cons

At times, especially early in our usage, the UX and backend functionality was a little buggy. That said, the SA team never failed to deliver prompt customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Product Manager

Internet

### "An ideal product-finder solution on a budget"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2018

This is a really good, skilled, multi-talented team that believes in the product and wants to help. They're responsive and speed is a priority for them. I felt confident knowing that we'd get where we needed to go, and get there quickly and economically.

Pros

I was lucky to have found SMARTASSISTANT after having priced out alternative solutions, as the product offered proven functionality very close to what we were envisioning without having to worry about the expense or effort of building a product from scratch. It was amazingly easy to implement, reasonably flexible and customizable, easy to manage, surprisingly lightweight -- and free to start. Though it didn't do exactly what we needed out of the box, the team was happy to work with us to ensure that it did.

Cons

SMARTASSISTANT was built with a very specific vision of how a product selector should work. While that's great for people who want to hand them the keys and trust them, if you already have an idea in mind, it may not be exactly what you need. Luckily the team worked with us to build enhancements within reason, and when we needed enhancements that required significant effort, they still took care of them for a relatively small fee.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kersten S.

Corporate Business Development Manager

Consumer Goods

### "Great and flexible supprot europe wide"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2018

Great support from the project and customer success team while implementing the solution, rolling out to retailers and supporting them with tips.

Pros

Flexible solution to support not only individual brands or retailers, but to syndicate digital sales assistants across numerous retail partners. It allowed us to roll out across hundreds of retailers easily. The editing effort on their side is low and the quality of assistans is the same across all outlets.

Cons

Initially retailers struggled to understand what changes they had to make in the advisors as the platform wasn't customized to our individual usecase.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Blair S.

Owner/Manager

Sports

### "Great Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2018

I was looking for a way to help potential members decide which of our membership option was best suited to their needs.

Pros

Its flexibility and ease of use for both business and consumer

Cons

There is nothing that I has come across which I don't like

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147536/Zoovu/reviews/)

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