Vinculum Solutions

Vin eRetail


4.5 / 5
13 reviews

Who Uses This Software?

Vinculum enables the network effect to help 3PLs, CPG companies, Retailers, eTailers, Marketplaces and Sellers on marketplaces to sell across channels and unlock new revenue streams.


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    Contact marketing@vinculumgroup.com
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Vinculum Solutions
  • vinculumgroup.com
  • Founded 2007
  • India

About Vin eRetail

Vin eRetail offers eCommerce software for multi-channel retailing which helps you to manage your inventory, orders, purchase, warehouse and returns management to enable retailers and sellers to go online & eTailers to grow. Vin eRetail is awarded by SoftwareSuggest as Customer's Choice Award 2018.


Vin eRetail Features

  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

Vin eRetail Reviews Recently Reviewed!


This software works fine and compete with the players available in market economically & features.

Jun 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: In this tool most friendly part is :

1. Channel Integration, its very easy to integrate new channel with the help of support documents available

2. Order Processing, its very simple and in one page solution.

3. Bulk Stock update, very simple to update stock in bulk

4. Sales Report & Product creation

Cons: Features which need to improve:

1. Dashboard: this should present business summary Weekly, monthly & quarterly. There should be chart presentation that can be easy to understand business

2. Reports: There should be provision of different kindly of report like Sales Report, Returns, Payment report, Stock report & Business summary report and most selling items report etc. which will help seller to work on same.

3. Inventory Sync: This is the heart of software and this should work with 100% precision.

4. Chat tool: I really don't like this feature location in the page because this hides the count of order OR data available on the page. My suggestion is that either this should be very small icon like + sign or this can be relocated by user.

Good Inventory Management System for Small Business

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We were managing our orders and inventory manually and we were taking lots of time to keep it organized. Easy to use and can generate reports easily. A good software to control inventory and making sure everything is running smooth.

Pros: You can easily sell on multiple marketplaces at one go. You can upload and manage thousands of SKUs' information just by uploading a single excel file. Report generation and step by step status tracking of the order is quite appreciable.

Cons: Not con but User interface could improve, team Vin eRetail is more capable with their process and implementation, Please do change your color theme and interface.

For us timely order processing was a headache. It helps us to process our thousands of orders weekly

Jun 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Managing all of our Inventory and order processing is now easy for us. It is easy to use and a great product for online retailing

Cons: we heard that they are working on the new design of their dashboard. A great initiative.. Could have taken earlier

Overall: Our orders are now processed effectively. And we don't miss out any order. It has helped us provide a better customer experience with timely deliveries.

Vin eRetail helped us to grow our Online presence Globally

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Vin eRetail not only manage your orders and Inventory, it helps to grow our business internationally. In online selling business, it is difficult manage inventory and at the same time focus on expanding. Now we can easily integrate with global eCommerce channels with Vin eRetail and focus on growth.

Pros: I love that you can set up & manage all your orders and Inventory at one place. We can easily manage our time and resources to make our process better and smooth.

Cons: The interface has now become boring - they can work on new color themes, User interface theme could be better

It help us to handle multiple channels from one panel and easy to use.

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like it's customizable structure which your team will do as per our requirement, and it's very easy to integrate the new channel with vin retail.

Cons: Some times support will take some time to resolve the issue and for customer dispatched we need intimidate solution with in 1-2 hours.

Overall: Before using this app we are keeping the separate stock for each channel and we need to process all of them from separate panel so it was taking too much time as well as most of the stock we need to block for single channel, not using this app we can able to do all of process from one panel and we are now able to keep centralize stock for all the channel, this is really good software.

It has been a good experience and I have proactively promoted Vinicullum among my peers

Jul 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I am able to generate different reports for daily backend activities. Also batch creation process is very helpful for the operations team.

Cons: The user experience on the platform is poor. The learning curve for any new user is long. The processes are not as simple as it seems.

We are using the WMS feature for last 2 years, and till now our experience is very good.

Jul 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The biggest advantage of this solution that it's a very robust technology. They have most of the Marketplace integrations, whether its India marketplaces or International.

Cons: Being so robust technology if at all Vinculum can develop an alter system which will show the orders getting SLA breached that will be a great advantage, Secondly there UI is a little bit complicated.

Powerful software for all aspects of retail

Jun 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Having used many SaaS based software to manage orders and inventory for my own web-store. With the help of Vin eRetail we are not only managing the large chunk of orders but also real time view of inventory now is possible across channels.

Pros: One stop solution for all orders and inventory related problems. Complete software to manage entire eCommerce back-end operations.

Cons: Software is doing absolutely good, but the only concern is the GUI of the software - can more color to it.

It was a fairly good experience. The system is robust, particularly in order and warehouse mgmt.

Jun 09, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It had a strong feature list and catered to a lot of our needs. They also integrated with major marketplaces making our selling on those platforms much easier.

Cons: I think there's room to improve on UX and some features are too tailor fit for 1 way of working. Workflows aren't as adaptable without major customization.

Overall: Integrations were smooth. Good feature list.

A good software that helps in managing orders and inventory

Jul 26, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support

4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the over functionality of the software that helps in managing orders and inventory from multiple channels. Overall the experience is good as of now and technical support is also good.

Cons: As of now, I have confronted nothing as such bad experience with this product. It has been appx 2 years and the product works well.

Recommendations to other buyers: Over all the experince is good and if you are facing any difficulties in managing your orders and inventory,Vin eRetail is the right product for that.

Very effective Order & Inventory management for multichannel business

May 13, 2016
4/5
Overall

3.5 / 5
Ease of Use

4.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Their integration layer to marketplaces & last mile companies is very vast & extensive. Order & inventory management functionality is very in-depth. Strong warehousing & DC level features. The Vinculum support & product ops guys are awsum.

Cons: GUI is a little old looking , but easy to use. they need to work on how it looks, functionality wise its ok

Recommendations to other buyers: awesum at ecommerce operations & for any multichannel business. its on SaaS model so veery effective at automatic opearations at a low cost. for a retail business ,our sister concern is evaluating another product from them which is called O2O suite, dont remember the actual name

Best Multi channel ecommerce platform

May 06, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: We used a SaaS based software solution for our operations - Vin eRetail, by Vinculum Solutions and it was quite helpful. It helped us while starting out as well as while scaling up. One of the best advantages of this software is that you will not require any kind of development support. This software is very easy to use.

An awesome platform for retail

Nov 23, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Vinculum group is the best retail service provider who has been covering US, UK, UAE and more countries including India by their Omnichannel, for spreading your business all over the world. I took their Order management software which is really proving helpful for my business. Thanks