# Inova Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Inova Payroll the right Payroll solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147551/Inova-Payroll/reviews --- Inova Payroll 4.4 (14) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Inova Payroll Ease of use 4.4 Customer Service 4.6 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager Consumer Services Used the software for: Less than 6 months ### "We used to use Inova payroll per our payroll software at work" July 24, 2018 3.0 Pros I like the fact that all the payroll information is all in one place and you're able to see it at your fingertips Cons There's other software out there that's a lot easier to use and even better for payroll, I just found this wasn't the most user-friendly Review Source BB Becky B. Accounting/Finance Non-Profit Organization Management Used the software for: Less than 6 months ### "Inova payroll system " November 9, 2020 5.0 exceptional Pros ability to ask Payroll related questions directly and receive a concise, immediate response Cons I was very comfortable with Paychex reporting and becoming familiar with new software was my least favorite thing. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Pricing and when stated we were reviewing other options for pricing, they lowered rate-but only after we asked. Review Source MS Manuel S. CEO Automotive Used the software for: 1-2 years ### "Do Not Use Inova Payroll" November 7, 2023 1.0 Pros They seemed the right choice at the beginning Cons They made a mistake filing payroll taxes and did not assume responsibility for it. Review Source JW Jenny W. Co-Owner Insurance Used the software for: 2+ years ### "Inova Payroll Review" November 6, 2020 4.0 It is very easy to input payroll twice a month, and when I do have something unusual pop up, Inova Customer Service is always very helpful. Pros Unless I run into an unusual situation with an employee, it takes only a few minutes to complete payroll. If I do run into an issue, customer support is always very helpful. Cons I'm not sure if the PTO is always correct. Review Source RH Ruthie H. HR & Finance Director Law Practice Used the software for: 2+ years ### "Payroll Review" November 6, 2020 5.0 Great experience. Support is always very helpful and timely. Pros The system is user friendly and easily operated. Cons The time off tracking feature never reconciled with my in-house system. Review Source TR Todd R. Human Resources Financial Services Used the software for: 2+ years ### "Inova Review" October 25, 2016 4.0 Overall a very good system with good functionality. I wish it was able to integrate with Midwest Time Clock system so we didn't have to double enter new employees or remove terminated ones. Customer Service has always been great. Pros Ease and functionality Cons Inability to integrate with third-party time clock systems Review Source DB Dennis B. Owner Used the software for: 1-2 years ### "From start to finish it was Impeccable service from experts. " June 7, 2018 5.0 Pros The ease of use and user friendliness is probably my most favorite. Other software I have used was difficult and lack of customer service when i would have a question. Not this software and not this company. Very helpful and knowledgeable staff Cons I have used Evolution for over a year and still have not had any issues or cons. If I ever have a questions my dedicated rep has always been helpful. Review Source JB Jake B. Executive Pastor Religious Institutions Used the software for: 6-12 months ### "Wonderful Service to our Organization" November 5, 2020 5.0 We have had a wonderful experience with Inova. We are very thankful for their work with us. Pros Working with Inova has saved us a great deal of time and money. They have helped us sort out complex financial questions that we had. It is simple and easy to use. Cons No, we're very happy with this software. Review Source LO Louie O. Used the software for: ### "The Switch from ADP" October 21, 2016 5.0 Several years ago we made the decision to switch from ADP to Inova, it was a good decision. The transition to the new software went smoothly and has continued to run smoothly ever since. We will occasionally have other payroll service providers call trying to persuade us to look at what they have to offer, I'm quick to inform them that we are very satisfied with Inova and switching from them isn't an option for us. Review Source LW Leah W. Controller Insurance Used the software for: 6-12 months ### "Payroll Submissions" October 21, 2016 5.0 We don't use any software associated with Inova. If there are changes or updates to payroll, we email Inova support with those changes. Pros We do not use any software related to our relationship with Inova. All changes/updates to payroll are submitted via email to their Support group. Cons We do not use any software related to our relationship with Inova. All changes/updates to payroll are submitted via email to their Support group. Review Source MB Matt B. Used the software for: ### "Great Service!" October 21, 2016 5.0 I have been using Inova for 3 years. They provide great 1 on 1 service and are super simple to use. I highly recommend them. If there is ever a compliance issue, their team is on top of it and gets it fixed. Pros The employee time tracker and our account manger who handles everything. Review Source FS Florence S. Used the software for: ### "Payroll Review" October 21, 2016 5.0 They have been easy to work with and great! They always are available for a call and are willing to help whenever needed. Review Source KS Kelly S. Office Administrator Construction Used the software for: Less than 6 months ### "Inova Payroll is great!" November 4, 2016 5.0 Inova is very user friendly and easy to navigate. Their staff members are all very helpful and knowledgeable. Payroll went from being hectic to being a very smooth process since we began using Inova. I am very happy with the products and services and would definitely recommend them. Pros Easy to navigate Review Source JS John S. Owner Consumer Services Used the software for: Less than 6 months ### "Aqua Specialists" March 6, 2017 5.0 Fantastic company. All personnel are wonderful, helpful and accommodating. I've had experience with three other payroll processors and Inova is head and shoulders above the others I've dealt with. I am extremely pleased. Pros Ease of use. Cons Simple and quick. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.