Easy to use, processes quickly, simple presentation.
Jan 16, 2018
Clinical Lab Specialist
Hospital & Health Care, 11-50 employees
Used the software for: 1-2 years
Ease of Use
Features & Functionality
Value for Money
Likelihood to Recommend:Not LikelyExtremely Likely
Pros: I love being able to upload things into our EHR with ease. Updox eliminates unnecessary steps in this process. We receive hundreds of faxes per week, and Updox allows us to process them as they come in and send them where they need to go. It's nice to be able to send faxes quickly and accurately as well. The system keeps an archive of everything sent and received, which makes it easier on the receptionists.
Cons: I wish that the system was a little more intuitive as far as what types of documents are within the inbox. We have many people using the software, so at times it can get confusing as to what documents are for who (other than the capability to tag the documents manually). I also don't like the inbox feature, It doesn't seem to have much use. It would be great if documents could be faxed directly to that inbox or emailed.