# Updox Pricing 2026 | Capterra > Learn more about Updox pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/147554/Updox/pricing --- # Pricing for Updox [4.1 (117)](https://www.capterra.com/p/147554/Updox/reviews/) Write a Review! ## [Updox](https://www.capterra.com/p/147554/Updox/) has **1** pricing plan - No free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Basic Contact Updox for pricing Basic plan includes: Not available ## Popular alternatives to [Updox](https://www.capterra.com/p/147554/Updox/) Looking to learn more about Telemedicine software similar to Updox? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by NextGen Healthcare [4.0 (1280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price:$300 [LEARN MORE](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) by RXNT [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/110018/rxnt/) [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/) by Teladoc Health [2.5 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/190055/Teladoc/) [Mend](https://www.capterra.com/p/165634/Mend-App/) by Mend VIP [4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/165634/Mend-App/) [Elation](https://www.capterra.com/p/147889/ElationHealth/) by Elation Health [3.9 (79)](https://www.capterra.com/p/147889/ElationHealth/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/147889/ElationHealth/) [View all alternatives](https://www.capterra.com/p/147554/Updox/alternatives/) ## What do others say about [Updox](https://www.capterra.com/p/147554/Updox/) pricing? Pricing RatingN/A Value For Money[3.9(117)](https://www.capterra.com/p/147554/Updox/reviews/) Pros Cons [Read All 117 Reviews](https://www.capterra.com/p/147554/Updox/reviews/) Read Full Reviews Below Karen C. Practice Manager Health, Wellness and Fitness, 11-50 employees Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 4.0 Customer Service 1.0 Features 3.0 Value for Money 1.0 Likelihood to Recommend 20% 2/10 Reviewer Source Source: SoftwareAdvice May 21, 2025 "Meh, better products out there." **Overall:** Honestly, for the most part, it has been ok....until it is not. Then they are not at all helpful with fixes or responsiveness. Now, send them an email that you want to cancel your service and they are all over that. **Pros:** When it works, it works well enough, problem is that is not often enough and getting customer service response is tough. **Cons:** 1\. Customer service....you cannot call and get a human to help with an issue right away, you have to try to get on a schedule for a zoom meeting and if you are tied up with real office work/issues during that time, you have to start the process over, meaning you have items that need to be placed in patient charts that won't work just hanging out in the inbox. 2. CONTRACTS automatically renew without an "out" and they do not allow you to buy out your contract. We are paying about $600/month for a service we do not want any longer and they are making us pay 7 more months for the pleasure of doing business. Very frustrating. 3. Price sold at the beginning of our business with them was great, but when they increased, it went up 500%. 4. When they have an outage (which seems to happen with regularity), it literally cripples our office. Karen C. Practice Manager Health, Wellness and Fitness, 11-50 employees Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 4.0 Customer Service 1.0 Features 3.0 Value for Money 1.0 Likelihood to Recommend 20% 2/10 Reviewer Source Source: SoftwareAdvice May 21, 2025 "Meh, better products out there." **Overall:** Honestly, for the most part, it has been ok....until it is not. Then they are not at all helpful with fixes or responsiveness. Now, send them an email that you want to cancel your service and they are all over that. **Pros:** When it works, it works well enough, problem is that is not often enough and getting customer service response is tough. **Cons:** 1\. Customer service....you cannot call and get a human to help with an issue right away, you have to try to get on a schedule for a zoom meeting and if you are tied up with real office work/issues during that time, you have to start the process over, meaning you have items that need to be placed in patient charts that won't work just hanging out in the inbox. 2. CONTRACTS automatically renew without an "out" and they do not allow you to buy out your contract. We are paying about $600/month for a service we do not want any longer and they are making us pay 7 more months for the pleasure of doing business. Very frustrating. 3. Price sold at the beginning of our business with them was great, but when they increased, it went up 500%. 4. When they have an outage (which seems to happen with regularity), it literally cripples our office. [Read All 117 Reviews](https://www.capterra.com/p/147554/Updox/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)