# ISMS.online Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ISMS.online Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/147558/ISMS-online/pricing

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# 

 ISMS.online Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ISMS.online

## What is ISMS.online?

ISMS.online helps thousands of companies around the world with their information security, data privacy and other compliance needs. The powerful ISMS.online platform simplifies the process of getting compliant with a range of standards and regulations including ISO 27001, GDPR, ISO 27701 and many more. With ISMS.online you can make up to 81% progress from the moment you log in. Our Assured Results Method is there to guide you every step of the way and if you need any guidance then the Virtual Coach or our team of compliance experts are available to help you succeed. Our customers range from larger enterprises looking to improve their management systems, through to small businesses aiming to achieve standards like ISO 27001 for the first time. Whatever your goals, our platform is designed with all the tools you need and can grow alongside your business. Learn more at isms.online.

## What is ISMS.online used for?

[Compliance](https://www.capterra.com/compliance-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Policy Management](https://www.capterra.com/policy-management-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£375

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ISMS.online?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.isms.online&name=ISMS.online)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ISMS.online

4.5 (8)

VS.

[4.5 (280)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting Price

£375

Other, Per Month

Starting Price

$238

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (8)

Ease Of Use

4.5 (136)

Value For Money

3.8 (8)

Value For Money

4.6 (132)

Customer Service

4.1 (8)

Customer Service

4.5 (136)

## ISMS.online alternatives

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/147558/ISMS-online/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

3.8 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Corrective and Preventive Actions (CAPA)

4.4 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Incident Management

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Risk Assessment

3.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Compliance Tracking

3.3 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Version Control

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

ISMS.online 61 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Scenario-based process that test the validity of business continuity plans and procedures.

Maintain personal certifications/qualifications

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Guidelines for conforming to environmental laws, regulations and requirements

Automated handling of non-compliant EDI transmissions.

Manage and track all disruptions and incidents

Ensure internal objectives and compliance with policies are met

Guidelines set by the International Organization for Standardization

Manage risks related to IT systems

Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation

Manage risk that occurs from systems failure or inadequate processes

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create new policies or alter existing policies

A repository of all past and existing policies

Create, manage, and track policies and procedures within an organization

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Identify, monitor, and assess risks to brands

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Regulations on a company's internal process when dealing with financial reporting

Allow users to access multiple services after entering their login credentials once

Manage all supplier data and operations

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (8)

4.0

Based on 8 reviews

## Pricing

Value for money

3.8 (8)

Free Trial

Compliance Essentials

£375.00

Other,Per Month

Compliance Strengthened

£575.00

Other,Per Month

Value for money

3.8 (8)

3.8

Based on 8 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (8)

4.1

Based on 8 reviews

## User reviews

Overall rating

4.5

Based on 8 reviews

Filter by rating

5(6)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Bill H.

CEO

Telecommunications

### "Helpful ISMS compliance tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 30, 2024

Pros

We used ISMS.online successfully from around 2021-2023 to collect information about our company's security posture in preparation for an ISO audit. It worked adequately for this purpose.

Cons

The automatic annual auto-renew was an inconvenience for us to deal with, I would recommend that ISMS reconsiders this policy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WO

Wayne O.

Managing Partner

Marketing and Advertising

### "ISMS.online"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 18, 2024

Pros

The system is simple and most areas easy to navigate to. The customer support is fantastic.

Cons

Some of the features that are referenced within some of the controls are not provided as standard and are available at additional cost, but we only found out about them as we worked through the system and the controls. E.g., Policy Pack feature.

Alternatives considered

[Hicomply](https://www.capterra.com/p/255662/Hicomply/)

Reasons for choosing ISMS.online

Customer service was better and they were more attentive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Education Management

### "Misleading sales team and hugely deficient product"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 8, 2024

Horrible. Rude company with sketchy business practices. They try to get you to sign a proposal with over-promises and then stop following up shortly after. They don’t care if you get ISO 27001 certified or not.

Pros

There really was nothing I liked about the platform. It was so bad that immediately after we were given access, we switched to Vanta when we realized how much better it was.

Cons

Their sales team told us they had seamless integrations where isms.online does all the work. Just look at their market site. The reality is that their product costs $1k+/year more than Vanta while being hopelessly behind in sophistication and critical functionality. So rather than trying to get better, they’ll try to bait you into accepting a proposal while promising the moon about how easy it’ll all be.

Alternatives considered

[Vanta](https://www.capterra.com/p/211459/Vanta/)

Reasons for choosing ISMS.online

We switched to Vanta. We initially picked ISMS.online because of the promises from their sales team, before we were allowed to see the product ourselves.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Neal L.

Principal consultant

Gambling & Casinos

### "All inclusive solution saving cost and time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2023

The experience was/is great. It has saved companies I have worked for thousands in consultancy fee'snd allowed ISO27001 to be implemented in weeks.

Pros

The policies come with the platform and speak to each other, as well as coming with great guidance to tailor them to he business.

Cons

This survey is way too long to fill out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Asutosh S.

Sales

Information Services

### "Security & Compliance made simpler"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2023

Pros

What was most notice able was the relative ease with which the platform was rolled out and then subsequently maintained.

Cons

Some features were not immediately obvious and with most solutions there is a phase where you have to learn to search where things are located.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IM

Iain M.

CEO

Information Technology and Services

### "First Rate System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2023

First rate from the initial interactions.

Pros

What is not to like! It works really well and we have had success in its use and enjoyed it too.

Cons

No ability to have scheduled tasks. I know it is coming but is the one weakness.

Switched from

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

End of Life and KCM was lacking in abilities.

Reasons for choosing ISMS.online

Too expensive and lacked important functions. Too much focus on automation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Debbie L.

Company Director

Computer & Network Security

### "ISMS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2023

Free onboarding, and direct vendor support makes life easy.

Pros

Ease of use, and affordability. Everything needed to help best practise of ISO standards.

Cons

Nothing it really works well - everything currently going to plan.

Reasons for choosing ISMS.online

Easy to use - costs much less than employing a full time member of staff

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jon S.

Account Manager

Information Technology and Services

### "ISMSonline Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2023

Pros

\- Easy to use - Well priced - Makes the annual ISO27001 audit much less painful - ability to speak to an ISO27001 virtual coach / expert

Cons

Not come across any so far, we have been very impressed with the platform.

Switched from

[KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

KnowBe4 announced in Jan 2023 that they were retiring the product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147558/ISMS-online/reviews/)

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