# ISMS.online Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ISMS.online the right Compliance solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147558/ISMS-online/reviews --- ISMS.online 4.5 (8) [View alternatives](https://www.capterra.com/p/147558/ISMS-online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ISMS.online Ease of use 4.0 Customer Service 4.1 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Neal L. Principal consultant Gambling & Casinos Used the software for: 1-2 years ### "All inclusive solution saving cost and time" December 20, 2023 5.0 The experience was/is great. It has saved companies I have worked for thousands in consultancy fee'snd allowed ISO27001 to be implemented in weeks. Pros The policies come with the platform and speak to each other, as well as coming with great guidance to tailor them to he business. Cons This survey is way too long to fill out. Review Source WO Wayne O. Managing Partner Marketing and Advertising Used the software for: 6-12 months ### "ISMS.online" April 18, 2024 4.0 Pros The system is simple and most areas easy to navigate to. The customer support is fantastic. Cons Some of the features that are referenced within some of the controls are not provided as standard and are available at additional cost, but we only found out about them as we worked through the system and the controls. E.g., Policy Pack feature. Alternatives considered [Hicomply](https://www.capterra.com/p/255662/Hicomply/) Reason for choosing ISMS.online Customer service was better and they were more attentive. Review Source VR Verified Reviewer CEO Education Management Used the software for: 6-12 months ### "Misleading sales team and hugely deficient product" February 8, 2024 2.0 Horrible. Rude company with sketchy business practices. They try to get you to sign a proposal with over-promises and then stop following up shortly after. They don’t care if you get ISO 27001 certified or not. Pros There really was nothing I liked about the platform. It was so bad that immediately after we were given access, we switched to Vanta when we realized how much better it was. Cons Their sales team told us they had seamless integrations where isms.online does all the work. Just look at their market site. The reality is that their product costs $1k+/year more than Vanta while being hopelessly behind in sophistication and critical functionality. So rather than trying to get better, they’ll try to bait you into accepting a proposal while promising the moon about how easy it’ll all be. Alternatives considered [Vanta](https://www.capterra.com/p/211459/Vanta/) Reason for choosing ISMS.online We switched to Vanta. We initially picked ISMS.online because of the promises from their sales team, before we were allowed to see the product ourselves. Review Source IM Iain M. CEO Information Technology and Services Used the software for: 6-12 months ### "First Rate System" December 5, 2023 5.0 First rate from the initial interactions. Pros What is not to like! It works really well and we have had success in its use and enjoyed it too. Cons No ability to have scheduled tasks. I know it is coming but is the one weakness. Reason for choosing ISMS.online Too expensive and lacked important functions. Too much focus on automation Switched from [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) End of Life and KCM was lacking in abilities. Review Source JS Jon S. Account Manager Information Technology and Services Used the software for: 6-12 months ### "ISMSonline Review" December 4, 2023 5.0 Pros \- Easy to use - Well priced - Makes the annual ISO27001 audit much less painful - ability to speak to an ISO27001 virtual coach / expert Cons Not come across any so far, we have been very impressed with the platform. Switched from [KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/) KnowBe4 announced in Jan 2023 that they were retiring the product. Review Source Bill H. CEO Telecommunications Used the software for: 2+ years ### "Helpful ISMS compliance tool" May 30, 2024 5.0 Pros We used ISMS.online successfully from around 2021-2023 to collect information about our company's security posture in preparation for an ISO audit. It worked adequately for this purpose. Cons The automatic annual auto-renew was an inconvenience for us to deal with, I would recommend that ISMS reconsiders this policy. Review Source AS Asutosh S. Sales Information Services Used the software for: 1-2 years ### "Security & Compliance made simpler" December 5, 2023 5.0 Pros What was most notice able was the relative ease with which the platform was rolled out and then subsequently maintained. Cons Some features were not immediately obvious and with most solutions there is a phase where you have to learn to search where things are located. Review Source DL Debbie L. Company Director Computer & Network Security Used the software for: Less than 6 months ### "ISMS Review" December 5, 2023 5.0 Free onboarding, and direct vendor support makes life easy. Pros Ease of use, and affordability. Everything needed to help best practise of ISO standards. Cons Nothing it really works well - everything currently going to plan. Reason for choosing ISMS.online Easy to use - costs much less than employing a full time member of staff Review Source Similar Products Featured ## Related categories [Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Policy Management](https://www.capterra.com/policy-management-software/)[Compliance](https://www.capterra.com/compliance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.