--- title: "ZoomShift Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZoomShift Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more." source_url: "https://www.capterra.com/p/147568/ZoomShift/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ZoomShift Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ZoomShift ## What is ZoomShift? Ditch your spreadsheets, there's a better way to schedule and track time. With ZoomShift you can spend 80% less time creating schedules and reduce your labor costs. Our simple schedule builder makes it easy to build schedules, view availability and time off requests, monitor shift swaps, and track your labor targets. Your employees will love the mobile app, and you will love the major boost in productivity. Thousands of businesses rely on ZoomShift check it out for free today! ## What is ZoomShift used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 120 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 3% Starting price $2.5 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Employee Scheduling / 2025 - Scheduling / 2025 - Time Clock / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for ZoomShift?[Manage this product listing](https://www.g2.com/products/zoomshift/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZoomShift 4.5 (120) VS. [4.6 (5,321)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $2.5 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (120) Ease Of Use 4.7 (5,321) Value For Money 4.5 (77) Value For Money 4.5 (5,078) Customer Service 4.5 (110) Customer Service 4.6 (5,092) ## ZoomShift alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,080)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Wageloch](https://www.capterra.com/p/196911/WageLoch/) [4.5 (265)](https://www.capterra.com/p/196911/WageLoch/reviews/) Starting price $112.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196911/WageLoch/) Highest Rated [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) [4.7 (1,212)](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) [View all alternatives](https://www.capterra.com/p/147568/ZoomShift/alternatives/) ## FAQs about ZoomShift Overview ### What problems does ZoomShift solve? ZoomShift solves the time-consuming work of building complex staff schedules, handling changing availability and time-off requests, and communicating last-minute shift changes. Templates, shift swaps, reminders, time clocks, and timesheet-to-payroll cost tracking help retail, restaurant, healthcare, seasonal, and multi-location managers keep employees staffed, informed, and accountable. Answer based on 86 reviews Overview ### Which roles and teams benefit most from ZoomShift? ZoomShift is most used by business owners, general managers, and operations leaders who manage employee schedules, shift coverage, and labor coordination. Practice and office managers use it to organize staffing for daily service delivery, while executives monitor workforce needs and maintain visibility into scheduling across locations or teams. Answer based on 105 reviews Overview ### What company size and industries is ZoomShift built for? ZoomShift is built for small businesses, which represent 93% of reviewers, and is used most in retail (12%) and food and beverage businesses (11%). The vendor also identifies restaurants and waterparks as suitable settings, while veterinary organizations account for 7% of reviewers. Its primary use case is employee scheduling, cited by 64% of reviewers. Answer based on 119 reviews Features and Usability ### What are the key features of ZoomShift? ZoomShift includes employee scheduling with tools to copy open shifts across days and send real-time schedule updates. Mobile access lets employees view schedules and clock in from phones, while GPS supports geofencing. Alerts and notifications inform staff about shift changes, and employee self-service supports schedule access. Answer based on 15 reviews Pricing ### How much does it cost and what fees or limitations are included? ZoomShift starts at $2.50 per user/month for Starter, while Premium costs $5 per user/month. A free version and 14-day no-credit-card trial are available. Starter includes scheduling and timesheets; Premium adds geofencing and overtime warnings. Reviewers value per-user pricing, though some report needing to manually update subscriptions after archiving employees to avoid incorrect charges. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does ZoomShift integrate with? ZoomShift integrates with 3 third-party tools: QuickBooks Online, Square Point of Sale, and Xero. These integrations connect scheduling and time tracking with accounting and point-of-sale systems, covering payroll, invoicing, and sales data workflows. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does ZoomShift offer? ZoomShift provides live online sessions, webinars, documentation, and videos for teams getting started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs of key features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does ZoomShift offer, and how do users rate the experience? ZoomShift offers email/help desk, a knowledge base, phone support, and chat. Users frequently describe support as friendly, helpful, and quick to answer questions or resolve issues, particularly through chat. However, some report difficulty getting timely responses, dissatisfaction with issue resolution, and frustration when support does not address technical or billing concerns. Answer based on 30 reviews Ease of use ### Is ZoomShift easy for staff and managers to use? ZoomShift makes employee scheduling easy to learn, with an intuitive setup, clear schedules, and a mobile app that many small business teams adopt quickly. Managers find adding staff and copying schedules straightforward. Some users report a slight learning curve, confusing shift swaps, mobile limitations, and occasional technical disruptions. Answer based on 24 reviews ## Features AI summary Based on 10,047 Workforce Management reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Employee Management** (**42%**) ZoomShift supports all three top features buyers look for in employee scheduling software: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track hours accurately, give staff easy access to schedules from anywhere, and manage employee information in one place, allowing teams to coordinate shifts more efficiently and keep daily operations on track. Timesheet Management 4.6 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 4.5 (25) 80.00% of 25 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Management 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Online Time Clock 4.6 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Schedule Distribution 4.6 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Employee Scheduling 4.7 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability ZoomShift 35 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Data Import/Export: Import and export data to and from software applications - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.3 (86) 4.3 Based on 86 reviews ## Pricing Value for money 4.5 (77) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/147568/ZoomShift/pricing/) Starter $2.50 Per User,Per Month It includes: - Automatic Reminders - Availability & Time Offs - Break Tracking - Calendar App Sync - Employee Schedule - Payroll Report - PTO Tracking - Shift Confirmations - Shift Cover Requests - Timesheet Notes - Timesheets & Time Clock - Unlimited Locations. Premium $5.00 Per User,Per Month It includes: - All Starter Features Plus Overtime Warnings - Customized Role Permissions - Early/Late Clock Ins - Geofence Time Clock - History and Change Report - Prevent Overlaps Between Shifts - Schedule Vs Timesheets Enterprise Contact Vendor for Pricing It includes: - All Premium Features Plus Priority Support - Api Access - Custom Employee Training Videos - Subaccount Management - White-Labeling Value for money 4.5 (77) 4.5 Based on 77 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (110) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (110) 4.5 Based on 110 reviews ## User reviews Overall rating 4.5 Based on 120 reviews Filter by rating 5(79) 4(33) 3(4) 2(1) 1(3) Mentioned topic Sorted by most recent TM Todd M. office manager Hospital & Health Care ### "Good experience working with and using zoomshift" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2026 great customer service from the beginning, easy to use, all has been good. They are quick to answer questions we have (but have not had many), less expensive than my previous solution...which is nice to always save money. Pros Easy to use, customer service has been very helpful, quick to answer questions. Is much less expensive that the previous solution we used. Cons I would like the option to automatically deduct an unpaid lunch if the employee works over a certain number of hours, that is 1 functionality my previous software had. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) cost mostly, Zoomshift is also much easier to use Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reasons for choosing ZoomShift mostly cost and the great pre-purchase training customer service we received Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carla M. Owner Food & Beverages ### "YoGi snow + treats" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 22, 2026 Awesome program to use for small businesses, affordable, has alot of benefits. Even though the only option is to email staff to get an answer, im still happy with Zoomshift. My daughter recommend this program to me, since they also use it at her job. Pros Its REALLY affordable for us, we own a small family business. Its EASY to use , not perfect but it REALLY helps. Cons I have to email every time i need help with something & wait for a reply vs chatting or calling, which is easier. Switched from [Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/) I run a small seasonal business, Zoomshift is helpful & affordable for me. Alot less stressful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jared N. Owner Restaurants ### "Ease of schedule" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 eight years of scheduling we have had the opportunity to use any other service outside of scheduling so far we love to be able to mangae the scheduling with ease Pros the ease of employee scheduling management, saves time by employees having accest to pick up and trade shifts. Cons after 8 years of using this scheduling sofware so far nothing comes to mind as far as any negative issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Natalie C. President Construction ### "Does what it needs to do" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 May 25, 2026 Overall, our experience with ZoomShift was positive despite some frustrations along the way. The platform is affordable, user-friendly, and works well for scheduling and team management. While customer support and data retention could definitely be improved, it still provided good value for our business needs. Pros ZoomShift is fairly easy to use, has a clean interface, and offers great pricing compared to other scheduling platforms. It helped simplify employee scheduling and made it easier to manage shifts and team communication overall. Cons The biggest downside was the lack of over-the-phone customer service support when issues came up. We were also frustrated that client information was deleted after one year, which created extra work and made it difficult to reference older customer records when needed. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Functionality and pricing played a huge factor for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mattie R. Owner Retail ### "Zoomshift features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 19, 2026 I really appreciate the functionality of Zoomshift and features like the costs. Labor is such a high expense for any business and I love that I can see the project cost of my schedule and track the actual costs through the timesheets as the week goes on. Pros Zoomshift has made it easy for me and my manager to make our weekly schedule and manage time off requests. We have a lot of time off requests and varying schedules every week and this tool has helped us manage those. Cons I wish there was more flexibility in creating a standard weekly schedule or shift. There is some but I wish I could make multiple templates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Clinic Manager Medical Practice ### "Overall very user-friendly for admin and staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 29, 2026 It has worked well for us for many years. We like the customization, easy access for staff, and decent value. Pros It works well for our complex and custom scheduling needs because you can customize positions, times, and add special notes. It's also very user-friendly, and easy for admin and staff to learn and use. Cons It can stall out or spin when trying to use it. Sometimes it doesn't display a saved change, but when you make it again, it suddenly appears twice. Switched from [Snap Schedule](https://www.capterra.com/p/114654/Snap-Schedule/) It was very limited on what it could do, it was expensive, and it staff could not access via app. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing ZoomShift It was more accessible to staff, and more modern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Anne R. Treasurer Recreational Facilities and Services ### "We Love ZoomShift!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Our overall experience has been super positive. It has made scheduling and shift changes very easy! Employees handle submitting time off and when they need a sub, the app handles that also! Pros Murraywood Swim and Racquet Club has been using ZoomShift for 8 or more years now. We love that ZoomShift is a smartphone app. Our employees always have their phones close at hand! Cons Not sure there is anything so far that we don't like....I'll have to think on that and report back later! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Cynthia M. Home care technician Individual & Family Services ### "Good for Starter... Too expensive for anything more " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 It's great for scheduling and comparing schedules to timesheets... But to get the full functionality I really need (which is one simple utility) I'd have to pay more than double. And since the staff I'm using it for is non-income generating that's a real issue. Pros Ease of scheduling. It's really easy to use. The customer service to get started was great. The introductory price was very good. Cons Cost to add only one simple utility that I need was way too much. I'm using this for a non-income generating staff. So cost is really factor. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reasons for choosing ZoomShift Ease of use was my primary deciding factor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Katya P. President Transportation/Trucking/Railroad ### "Amazing company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2025 A wonderful experience overall. My team works independently now with minimal effort thanks to Zoomshift! Pros Simple to use and effective. Their Customer Service Team is absolutely wonderful!!! They took care of my concern within minutes of me messaging them. Cons Nothing, they are a wonderful organization and have done an amazing job so far. I highly recommend them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nazmus S. Manager Hospitality ### "Awesome app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 31, 2025 Pros Effortless operation simplifies daily routines. Intuitive design ensures a seamless experience for everyone. Enjoy the convenience of streamlined functionality. User-friendly features make tasks a breeze to complete. Experience the pleasure of technology that works with you. Cons Occasional disruptions can certainly be a nuisance. A smooth and seamless experience is always preferable. It's understandable how frustrating interruptions can be. Hopefully, any disturbances are minimal and infrequent. We appreciate your patience. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Found it more easier to operate and well organized Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147568/ZoomShift/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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