# Page 4 | ZoomShift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ZoomShift the right Employee Scheduling solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147568/ZoomShift/reviews

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ZoomShift

4.5 (114)

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Last updated March 13th, 2026

# Page 4 - Reviews of ZoomShift

## Showing most helpful reviews

Showing 76-100 of 114 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EW

Edward W.  
President/Owner  
Facilities Services  
Used the software for: Less than 6 months

### "Review of zoomshift"

August 26, 2016

4.0

I like the software. It is just sometimes difficult to get a speedy response when needed customer service.

Pros

It is easy to use and affordable.

Cons

I would like it if it would add up the hours of employees over a perior of two week or whatever your pay period is.

Review Source

FZ

Fulvio Z.  
President  
Construction  
Used the software for: Less than 6 months

### "Fulvio Zanette. "

October 13, 2016

4.0

Likes the software visually it is clear. What I don't like is that events that are not complete or even started can not be dragged to the following week . The other issue is adding new sites of customers we have to leave this scheduled screen to install then come back to that screen.

Review Source

DK

Darla K.  
  
  
Used the software for:

### "Simple to use and straight to the point"

January 25, 2016

5.0

I chose Zoomshift over other scheduling software because of the ease of use. The schedules i'm managing change weekly so I love the way I'm able to save a shift templates and just choose which shift is needed day by day. The interface allows me to drag and replace shifts if I accidentally schedule something in the wrong spot, which is helpful when I'm trying not to spend all day on schedules. The customer service is also great, every time I have a question I just chat in and Jon or Ben are super quick to reply back.

Review Source

DW

David W.  
  
  
Used the software for:

### "My employees love it!"

December 16, 2016

5.0

I'm currently using this software for over 60 employees. It's incredibly user-friendly. I probably spend about 1-2 minutes explaining how the app works and my employees pick up on it right away. In addition to being a great app, the creators of the app are wonderful. They're very quick to respond if you have any questions or need any help. They're also very receptive to feedback. The versatility of this app is great and I think it works for a wide range of business models. I highly recommend using it!

Review Source

KC

Kelle C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "ZoomShift has helped us!"

January 5, 2017

5.0

I have enjoyed the convenience of getting the schedule done and getting it done quickly and out to my employees. The shift reminders are nice as well!

Pros

The convenience of making and posting the schedule.

Cons

How the time offs are set up.

Review Source

cyO

chai yin O.  
general manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "satisfy user"

November 10, 2016

4.0

easy to use and view. would be helpful if the client is allow to pick the features needed than choosing from the few fixed packages. Bit pricey when the number grow bigger especially for oversea client like me.

Pros

easy to use and view

Cons

pricey.

Review Source

JM

Julia M.  
FOH Manager  
  
Used the software for:

### "User-Friendly scheduling"

August 19, 2015

5.0

Zoom shift offers a straightforward venue with easy to-set parameters that make scheduling simple. Vast improvements have been made with the newest version- which was also fine, however this is entirely better. Helpful, fast, and courteous customer service.

Review Source

Response from ZoomShift

August 19, 2015

Julia, Thanks for sharing your thoughts on the new version. We spent a lot of time working on it and obsessing over little details. It's awesome to hear from our users that they can feel the improvement. Ben Co-Founder @ ZoomShift

PM

Paul M.  
Assistant General Manager  
  
Used the software for:

### "Only about 3 months"

January 9, 2016

4.0

Pros: many different views to see the schedule; instant changes so saving isn't necessary if forgotten; discussions options is helpful Cons: cannot copy and paste shifts for identical shifts (that I know of); cannot copy portions of schedules onto future schedules

Review Source

Response from ZoomShift

January 10, 2016

Paul, Thanks for the review! You actually can copy and paste shifts, and also copy portions of a schedule from week to week. I will send you a message through the app explaining how to do this. Ben Co-Founder

JK

Jackie K.  
Owner/President/CEO  
  
Used the software for:

### "Too many changes in a short amount of time"

September 9, 2015

1.0

At first I loved Zoomshift, but as a small buisness owner who wears many hats, it changes too much and I don't have time for the "learning curve." I'm thinking about just doing the schedules the old school way, by hand :(

Review Source

AU

Alex U.  
Owner  
  
Used the software for:

### "Game Changer"

January 26, 2016

5.0

I'll tell you why. I've been running a small business with 4+ employees for the last 3 years and scheduling labor had always been a huge task. I had no idea this type of software was available. With this software I'm able to bring my labor cost down, organize employees and use less time planning employees scheduling. Over all, this service is awesome. The user interface is clean and simple to use. The pricing doesn't hurt and customer support is on point.

Review Source

SC

Shelley C.  
Owner  
  
Used the software for:

### "Saving time!"

June 5, 2016

4.0

I was searching for a scheduling application for my small business and came across zoomshift, it has helped me to engage my mostly volunteer workforce in the scheduling process in a way that has saved me loads of time and stress. I have appreciated the prompt customer service and ease of use of the application. We have been using zoom shift for two months and are still learning the ins and out of it all, but would recommend it to other small businesses.

Review Source

aB

anslee B.  
Desk employee  
  
Used the software for:

### "The program has served a purpose."

January 2, 2016

3.0

The main problem with zoomshift is the inability to choose a specific date/day in a week to change your availability as an employee. If one chooses a day to note about schedule, it changes every date in the future. This is frustrating as an employee.

Review Source

Response from ZoomShift

January 10, 2016

Anslee, Thanks for taking the time to leave a review! It sounds like you are looking for a feature like Time Offs. I'm going to message you through the app so we can chat. Thanks, Ben Co-Founder

KW

Katie W.  
Manager  
  
Used the software for:

### "Great service and easy to use."

August 19, 2015

5.0

The Zoomshift staff has always been there to answer any question that I may have. Their system is easy to use and streamlined for all of my staff members, regardless of their technological knowledge.

Review Source

Response from ZoomShift

August 19, 2015

Katie, Thanks for taking the time to write this review. We take pride in our level of customer support, and I'm glad to hear that this is one of the things you like about ZoomShift. We are always around to chat :). Ben Co-Founder @ ZoomShift

ELT

Evie L T.  
House Manager / Client Activity Coordinator  
  
Used the software for:

### "Use it to schedule our van drivers and who will lock up the facilities as well as the House Manager "

August 23, 2015

4.0

Been getting better and better. So glad we no longer need a magnifying glass to look at the printed schedule! Still learning the ins and outs. Is there a training video? Sorry, I meant to put 3 stars for ease of use. Dumb mouse! :)

Review Source

Response from ZoomShift

August 24, 2015

Evie, Thanks for the review. I'm glad to hear that you are enjoying the continual improvements. Please let us know if you have any feedback or suggestions. Ben Co-Founder @ ZoomShift

CM

Cindy M.  
Clinical Coordinator  
  
Used the software for:

### "ZoomShift is great!"

September 8, 2015

5.0

I have been using Zoom Shift for awhile at my Ortho office. It very user friendly. We have recently gone through a new version and was very easy to adapt to. The only thing we have experienced on the new version at times when we try to get on is a pop up that says whoops try again later etc... that didn't happen before. It has made scheduling a lot better for me. Yes I would recommend your product to others.

Review Source

AC

Anthony C.  
  
Consumer Electronics  
Used the software for:

### "Low Cost, Easy to use"

October 10, 2016

5.0

Does pretty much 90% of what I want it to do. Staff is very friendly, even willing to make changes to the software based on feedback and requests. Looking forward to future enhancements without losing sight of the simplicity of the platform.

Pros

ease of use

Cons

would like a few more options, I've given the feedback to the team before

Review Source

NL

Nicholas L.  
General Manager  
  
Used the software for:

### "5 Stars isn't enough stars for the level of customer service i receive "

November 29, 2015

5.0

in the restaurant industry it's typical to have a lot university students (at least in my area) and with that comes really messy schedules. Zoomshift gave me the ability to take care of my employees without having to stress. All the hassles of scheduling are taken care of through their system. I'm grateful for the extra time i can spend on the million other tasks i need to worry about.

Review Source

EO

Edward O.  
  
  
Used the software for:

### "Great for managing large numbers of part time staff"

September 2, 2015

5.0

We moved to ZoomShift from a paper based version to help inform 10-15 staff. It gave us the ability to inform all members of staff easily and gave them the ability to check their shifts without having to refer back to the shop. ZoomShift has improved with each update and they are always improving and adding to the system to make it easier to complete time consuming jobs.

Review Source

DP

Donald P.  
General Manager  
  
Used the software for:

### "Great software to keep track of changing availability and efficiently create schedules."

November 4, 2015

5.0

I would like to be able to send out emails to employees from within Zoomshift. If there is a way to do this, I am unaware of it. Other than that small "con" the software is great! Very easy to use, makes scheduling very easy and lets you work efficiently. Great for the staff as well to be able to get their schedules and put in requests for time off or trade shifts.

Review Source

JS

Jackie S.  
Co-Owner  
  
Used the software for:

### "We love it!!"

December 27, 2015

5.0

I LOVE ZoomShift! I have researched and tried many other scheduling programs and ZoomShift is by far the best. It is easy to use and all of my employees love it. It is completely reliable which has been a problem for us with other programs in the past. It also has made scheduling much easier and quicker. We absolutely love it and I have nothing bad to say about it!

Review Source

JS

JOSE S.  
SYSTEMS ENGINEER  
Computer Software  
Used the software for: I used a free trial

### "VERY USEFUL FOR THE ORGANIZATION OF EMPLOYEES, AND NOTIFICATIONS"

May 7, 2021

5.0

AFTER ORGANIZING THE OFFICE THROUGH ZOOMSHIFT, REMINDERS ARE VERY USEFUL TO ALERT THE EMPLOYEE

Pros

THE PRICE IS VERY CHEAP AND EASY TO IMPLEMENT

Cons

I NEED A FASTER SUPPORT, IT IS NECESSARY TO ADD MORE TRANSLATION LANGUAGES

Review Source

TS

Tanea S.  
Manager  
  
Used the software for:

### "ABSOLUTELY AMAZING"

November 28, 2015

5.0

They were there every step of the way through installation and they are extremly helpful and freindly. Any request for changes that we've put in have gone through in less than a week! I recommend to any and everyone in need of schedueling software!!!

Review Source

GD

Geri D.  
Owner  
  
Used the software for:

### "This has been a time saver for me, Zoomshift is really the best scheduling software I have found."

March 26, 2016

5.0

The pros are the ease of scheduling employees, and the feature to have employees give their availability. The con's are the shift swap is not easy to use, unless we are not looking further into it. Overall it is a great program. Thank you!

Review Source

JJ

Jenice J.  
Owner  
  
Used the software for:

### "Ease of use"

August 19, 2015

5.0

Zoom Shift has made scheduling a breeze.

Review Source

Response from ZoomShift

August 20, 2015

Jenice, Thanks for your review. I think your comment may have been our slogan early on..."making scheduling a breeze." Glad that you feel that way! Ben Co-Founder @ ZoomShift

AJ

Amy J.  
  
  
Used the software for:

### "Department Chair"

September 28, 2016

5.0

perfect, excellent, couldn't ask for better... colossal time saver, stupid easy to use...and we're not even using it the way they planned for us to use it...we've morphed it to our own devices and it's brilliant!

Review Source

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