# Resolver Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Resolver Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/147599/Resolver --- # Resolver Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Resolver ## What is Resolver? Resolver’s incident management software removes gaps in oversight, increases operational efficiency, and generates actionable insights to let security teams stop chasing incidents and start getting ahead of them. With powerful built-in reporting capabilities, Resolver enables security leaders to prove the value of their program and fast-track the investments needed to reduce incident severity and frequency. Choose the security platform used by over 1000 of the world’s largest organizations. ## What is Resolver used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 79 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 1% Starting price $10000 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Resolver alternatives Highest Rated [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (203)](https://www.capterra.com/p/196959/Pirani/reviews/) Starting price $276.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147599/Resolver/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.2 (26) 92.31% of 26 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Compliance Management 4.4 (26) 92.31% of 26 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Risk Assessment 4.5 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Dashboard 4.5 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Risk Reporting 4.5 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Reporting of risks associated with specific actions, events, or entities Corrective and Preventive Actions (CAPA) 4.4 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues Resolver 116 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Configure and receive notifications when something is out of order System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Tickets are automatically assigned to specific agents based on predefined rules A system that allows access to a database structure without relying on an external program Define and maintain business rules that determine workflow capabilities and criteria Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Track, store, and access client contracts or licenses Establish requirements for testing to reduce risks Investigate and take action at root cause or error in processes to prevent recurring issues Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Schedule and manage the logistics of activities and other gatherings Administration and control of evidence related to investigations/cases Automated handling of non-compliant EDI transmissions. Store, manage and track all forms in a centralized location Management of rules, practices, and processes of a company Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Activities related to the initial admission of a charge into the organization's care Ensure internal objectives and compliance with policies are met Oversee people and resources to carry out an investigation Guidelines set by the International Organization for Standardization Identify and respond to unexpected problems or failures (ie. "negative events") Manage incidents related to outages or breaches in functionality of IT systems Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Manage risks related to IT systems Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Manage and support multiple locations Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage risk that occurs from systems failure or inadequate processes Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS). A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Plan and coordinate all the resources, costs and time needed to execute assignments Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify, monitor, and assess risks to brands Planning and managing of resources and procedures to mitigate the impact of events and incidents Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Track, report on and implement actions pertaining to physical safety at the workplace Regulations on a company's internal process when dealing with financial reporting Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Negotiate best prices and choose the right vendor for various purchases Track the status over time for a request, process, asset, or transaction Collect and record basic information related to suspects Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (79) 4.4 Based on 79 reviews ## Pricing Value for money 4.5 (70) Basic $10,000 Per Year Value for money 4.5 (70) 4.5 Based on 70 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Workato](https://www.capterra.com/p/148729/Workato/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (75) 4.6 Based on 75 reviews ## User reviews Overall rating 4.4 Based on 79 reviews Filter by rating 5(40) 4(33) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent 오혜 ONi Hye. Risk Analyst International Trade and Development ### "Reliable Risk Management Tool with Great Reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 6, 2025 overall, Resolver has been a dependable and secure platform that improves visibility, compliance, and reporting accuracy. Once familiar with the system, it becomes an excellent tool for managing enterprise level risks efficiently. Pros Resolver provides solid features for risk management and supplier/ vendor management, helping us track and analyse potential issues effectively. The reporting tools are detailed and flexible. making it easier to share insights with stakeholders. Cons There's a noticeable learning curve at the start, and some functions could be more intuitive for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Gary G. CEO Hospitality ### "Extremely amazing and well worth it platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2025 My overall experience with resolver is great truly five star I love the tool building skills and the way that you guys platform connect customer with businesses Pros As a customer I am impressed with the tool building skills and communication between me and other businesses Cons It will be nice to get a faster response from customer service not that is bad because it isn't it's actually great I guess speed is always important and everything could be a little faster in life Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sohaib H. Senior Sales executive Retail ### "Best software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 Pros The most i like about this software is It’s a value for money. Also a good software. And easy to use. Cons What i like least about this software is Nothing. It’s doing its work. Nothing bad about this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kashish G. Data Analyst Information Technology and Services ### "Resolver is resolving " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 1, 2025 The application is very user user friendly. New users doesn't feel difficulty understanding things. I felt few unnecessary risks but it also gave me idea of what I might be facing so overall it was good and I learned alot with help of Resolver. Pros Time efficient. Doesn't take unnecessary time to load information. Application usage is also smooth. Cons Sometimes it seems the risks that are analysed are really not necessary and can be very small risk. Although it provides solution for all risks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS KRISANPAL S. Executive Business Supplies and Equipment ### "Resolver professional and constructive platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 26, 2025 Resolver is a very good management or incident tracking platform made for big companies. This platform keeps track of all the activities inside the business and is very helpful to track, analyze and integrate them. Let me tell you the work of resolver, centralize business and management, manage internal audit, planning or incident investigation from one place. Its interface is very advanced, modern and user friendly, in which you will get to know real time user activity and analytics in the dashboard and it provides automated alerts which makes your decision fast and good. It has many advantages like it saves a lot of time and resources for the companies as it is automated and hence there is no need for revisions. It helps the team a lot in following the rules, regulations and management as it remains clear. Its report generating feature is very good and beneficial. If you are from the IT field then resolver helps you a lot in valuable management, cyber threats tracking or policy compliance. But like every tool it also has some weaknesses and one of its disadvantages is that its price can be a bit costly for small or startup companies. And training is also required for this because its features are of very advanced level but if you get trained with it then it becomes very beneficial and smooth for you. Resolver is very easy to use, you just have to login and set up its modules, incident reporting, Risk Register, compliance checklist. After this you can give access to it to anyone like your team or partner and after that you can record every incident. You keep getting automated notifications in it. You can test your recovery plan through the business continuity module. It just takes a little practice and investment but after that it gives you a lot of benefits. Pros I liked its free plan the most as it provides accurate information without paying any fees and its dashboard is very user-friendly. Cons Resolver has a paid plan, which small businesses cannot afford, so they have to make do with the free one. It would be better if the paid plan starts offering a slightly lower price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mahmoud A. Technology ,Service Provider Program Development ### "Resolver: A Handy Tool for UK Consumer Complaints" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2025 The Good : 1. Structured Complaints Made Easy. 2. Deadline Tracking. 3. Free and Transparent. The Bad : 1. Feels Like Shouting into the Void. 2. UK-Centric to a Fault. 3. Clunky Design. 4. Privacy Paranoia. Pros 1\. Professional Complaint Drafting. 2. Deadline Tracking & Reminders. 3. Free & Accessible. 4. Focus on UK Consumer Rights. 5. Email Integration. Cons While Resolver is useful, it has notable drawbacks that limit its effectiveness: 1. Geographically Limited (UK-Focused). 2. No Guaranteed Results. 3. Outdated Design & Clunky UX. 4. Limited Dispute Types. 5. Privacy Concerns with Data Sharing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Lonny T. general manager Consumer Services ### "Resolver review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 experience has been wonderful everything solution imaginable available at your finger tips and ever so evolving Pros The ease of using the software, The wlole process was made for ease of use by Consumer . great service Cons there was nothing I do not like, Once you go through the tutorial there is nothing left to wnder well thought out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User customer Accounting ### "good site and review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2025 Customers use Resolver's platform to streamline their corporate security, IT, risk and compliance processes and make informed business decisions every day. Pros The reporting is detailed and whenever I needed help, customer support was right thereThe removal of shortcut keys! Having to use the mouse constantly drastically slows down usage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mohammad K. Operations Manager Mechanical or Industrial Engineering ### "Resolver Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 2, 2025 overall it stands out with its competing software's . its automation feature are amazing and real time reporting makes it par better. Pros It's wonderful ability to do comprehensive risk management and real time reporting crucial for our business. Cons setup was a bit difficult but once you are through it should be pretty simple. as the interface is quite user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS James S. Owner Logistics and Supply Chain ### "Resolver Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2025 My overall experience was really good with Resolver. it helped my weekly planning alot Pros I love the way the Platform ensures you're always one step ahead Cons I thought the price was a little bit steep but either than that pretty good program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147599/Resolver/reviews/) Popular comparisons [Pirani vs Resolver](https://www.capterra.com/compare/147599-196959/Resolver-vs-Pirani)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)