Who Uses This Software?

We serve General Aviation A&P maintenance facilities, pt 145 repair stations, and individual A&P/IA mechanics.


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
    See pricing details
  • Pricing Details
    Price is guaranteed NEVER to change after your initial enrollment.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • FLY Online Tools
  • www.flyonlinetools.com
  • Founded 2014
  • United States

About Quantum MX

Quantum MX is a modern aircraft maintenance work order management system that includes parts tracking, parts inventory, timesheet tracking, custom form-fill document generation (work orders, 8130, estimates, proposals), for A&P/IA shops and pt 145 repair stations. Quantum MX allows you document and track discrepancies, corrective actions, and generate logbook entries. Works beautifully from any computer, tablet or smartphone. Answer questions like "When was this battery last replaced?" in 10s


Quantum MX Features

  • Compliance Management
  • Components Tracking
  • Flight Time Tracking
  • Inventory Control
  • Labor Hours Tracking
  • Logbook Tracking
  • Maintenance Scheduling
  • Manuals
  • Service Bulletins
  • Work Order Management

Quantum MX Reviews Recently Reviewed!

Overall an excellent value with great features.

May 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is in the cloud and available when ever/where ever and from any device. Product support is fast and effective. Almost all support questions relate to system use with only rare tech issues. Both are resolved immediately.

Cons: Unlearning our "old" system and learning a new one seems to be the most difficult aspect. We can see that moving into Quantum MX with no prior experience with other software would have been much easier.

Vendor Response

by FLY Online Tools on May 17, 2017

Paul, thank you for your feedback. We are pleased that you are having success with Quantum MX and appreciate your feedback that has helped us improve certain Quantum MX features.

Quantum Mx is the perfect fit for us

Jan 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is written specifically with maintenance shops in mind.

Cons: Some of the integration is difficult, more of an issue with Quickbooks. Some of the features are not shop friendly and the team is working to fix those problems.

Overall: We did a soft launch of the system in December. All of our technicians had a very easy time adjusting from paper work orders to completing everything on the computer. We fully launched the system on January 3rd for our entire business. The integration between QMX and Quickbooks has been a challenge but the instant support from rep and the team has kept the frustration level to a minimum. After a half hour conference call yesterday had answers to many questions and figured out why some of the parameters were not working. The team work on our system overnight and we are fully functional this morning. Kudos to rep and the team for a great product! This system is going to streamline our business and we will be able to track things that we were never able to before.
We understand the initial struggles with going from ground zero to a running "live" system and this has had us frustrated a couple of times.....I cannot reiterate enough how the support has been there instantaneous whether it is via email or phone calls. We are so happy to have the system running and now Quickbooks communicates with QMX with no issues. (Well, quickbooks has some issues).
The team is taking our feedback and that of other user to better the program! That is a huge positive to know they are listening to our needs and making changes to accommodate them!
So far, so good. Couldn't be happier!!

Recommendations to other buyers: There is a ton of front loading of data into the system. Once it is in, the maintenance tracking and inventory control is awesome!

Vendor Response

by FLY Online Tools on January 12, 2017

Samuel, thank you for your review. We are committed to your success and appreciate your feedback. Getting Quantum MX configured and synchronized with Quickbooks Online can take some time, as Quickbooks is very strict w/r to many of the data elements (customers, products/services, classes, accounts.) After 100 days or so, please check in and let us know how QMX is adding to your competitive advantage. Douglas Pouk - Product Manager, FLY Online Tools

Easy Simple and Afordable

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have several people who are not to experienced in the computer world who use this program and with little training they are all off and running.

Vendor Response

by FLY Online Tools on December 14, 2016

Thank you for your review Jared and for your feedback and suggestions that help us improve Quantum MX.

Awesome Software

Dec 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software allows my employees to easily time in and out of different parts of different jobs. It has made it so much easier to create logbooks and invoices.

Cons: The home page is really . . . not helpful. The only thing you can do from the home page is view aircraft and open work orders. It would be nicer if the home page showed more information (parts on order, pending WOs, open WOs, maybe a calendar schedule).

Overall: When I first purchased Quantum MX, I wasn't sure what to expect. I had been looking at different software alternatives to the paper forms we were using and most of them were not created to be useful in a maintenance setting. QuantumMX has almost everything I was looking for, individual accounts for each mechanic, inventory tracking, customer databases, logbook builders, and even aircraft maintenance tracking.
After a few days of making dummy work orders and playing with what the software is capable of, I was very comfortable with using most of the features. My older co-workers . . . needed a little more help, but they are now using it much more efficiently and I'm spending much less time chasing paperwork!
The customer support at Quantum MX is superb. They post a phone number (an actual phone number) on the Fly Online Tools website and you can talk to an actual real live person! The few times that I have contacted them, they have been knowledgeable and quick to assist.
All in all, great software operated and maintained by great people!

Recommendations to other buyers: Before you try using this software in the shop, make a few bogus work orders and make sure you know when you have timed into a job and when you have timed out. That was the biggest issue with getting everyone on board with using the software. Usually, someone thought they were timed in and they weren't, then when they tried to time out they (obviously) couldn't. It would take several minutes to show them again that you need to open the work order, add the discrepancy, ADD THE WORK, THEN TIME IN.

Vendor Response

by FLY Online Tools on December 09, 2016

Thank you for your review Rachel, and for your product feature suggestions. We are nearing the completion of the overhead timekeeping ability feature that you suggested a few days ago. Thank you for your feedback.

Best MX software for my small GA maintenance shop

Dec 02, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use and accessibility.

Cons: Takes awhile to learn all the function. Sometimes is hard to find some options.

Overall: Been using quantum mx for over a year now and it has helped my shop tremendously. I have yet to use all the functionality of the program yet but so far for the basic use of work orders, invoicing and inventory it has been great. The company has great customer service and I have been working with Doug on any problems I may have. It does take a little bit of time to get used to using it but after learning it, it isn't so bad.

Vendor Response

by FLY Online Tools on December 09, 2016

Thanks for your feedback Joshua. Our design team is continuously looking at our user interface design to find way to maximize speed while trying to keep things as simple as possible. We value your input; feel free to send specific user interface suggestions to support@flyonlinetools.com.

Quantum-MX is Perfect for my business

Dec 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn, even for a novice. The features are geared towards my business.

Cons: Some of the navigation requires some thinking, although once you see the process behind the navigation, it does make sense.

Overall: I am new to the system and still learning! We are planning a full launch on January 3rd, 2017 and we are super excited to be using the system! There are many fantastic features to the system and this is really going to help to better manage my company and increase productivity. Customer Support is spot on and quick to respond!! We are dedicated to the long haul with Quantum-MX!!

Recommendations to other buyers: For the cost of this software and the customer support and security it provides, there is no way to go wrong using it!

Vendor Response

by FLY Online Tools on December 02, 2016

Samuel, good luck with your launch. We noticed that you are using the new customer portal notification feature - well done! Thanks again also for your feedback and suggestions.

Best Software and easy to use

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to run, always adding new thinks, good support service, low monthly charge.

Cons: Can't get to configure my printer for the right label.

Overall: Been working with this for a little over a year, in an other company, now I choose ot to handle all my maintenance reports and records on my own company. Support service is excelent, rapid responceto all my needs..
Thanks guys you're great.

Vendor Response

by FLY Online Tools on November 18, 2016

Thanks for your review David. Regarding your Con for printer configurations...Quantum MX exports logbook entries in a PDF format, so the printer settings are local to your PDF viewer or browser. Make sure your printer settings are not set to "stretch to fit". You may also try saving the PDF to your computer and viewing it in a PDF reader that is not embedded in your browser.

Vertex Aviation Review

Oct 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Comments: This has been a great product. It has been showing some changes, some I have liked and others I have not needed. I appreciate the proactive approach from the software developers and the enhancements that continually come.
I operate a small 4 man maintenance shop working on piston powered G.A. Aircraft. Heavy interface with the owners. I enjoy the customer portal.

There are many changes I would like to see made, and I feel this group of software developers are the right people to incorporate these as time allows.

I will continue to subscribe to Quantum Mx for the next foreseeable future.

Vendor Response

by FLY Online Tools on October 05, 2016

Thank you Lin for your feedback. We are pleased to collaborate with you on new features that help you operate as efficiently as possible. Feel free to send new feature requests by email to: support@flyonlinetools.com

Amazing service from the Fly Online Tools group.

Jul 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using the Quantum MX package for a few months. It is easy to operate, everything is stored in the cloud so it's easier to have everything on any computer. Most amazingly, every time I have called for help, or to fix a bug in the system the problem is resolved in minutes, not days or even hours. I cannot remember any company that have resolved issues consistently just moments after discussing time.

Vendor Response

by FLY Online Tools on October 04, 2016

Thanks Kevin, we are pleased to serve RX Aviation and wish you the best success with Quantum MX!

Excellent program

Dec 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Quantum MX for my business for several months now. I like how easy it is to use and they always seem to be improving the software. Customer service is great!

Ted S.
KJC Aircraft Services

Vendor Response

by FLY Online Tools on October 04, 2016

Thanks Ted, we hope that Quantum MX helps you grow your organization and operate as efficiently as possible.

Just what we were looking for

Dec 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This has been the perfect product for our in house maintenance operation. Very user friendly and moldable to each operation. Best of all, customer service has been outstanding. Our questions are answered the same day, and solutions to our issues have come rapidly. Great Product and Service!

Vendor Response

by FLY Online Tools on October 04, 2016

Thanks Patrick for your review and product feature suggestions. We have continued to add key features to Quantum MX that help you run an efficient shop.

Easy to use interface, fast, modern and excellent service team

Dec 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When we need a system to transition from paper to digital we spent a lot of time trying to find the right solution. We were very fortunate to find Quantum MX over a year and a half ago. QMX has streamlined our paperwork process, eliminated data duplication and made record keeping a breeze. Their customer service has been outstanding and has worked with us to customize our interface to fit our exact needs. We highly recommend Quantum MX!

Vendor Response

by FLY Online Tools on October 04, 2016

Thanks Jason for your review and for being a Quantum MX development partner. Your suggestions and feedback have helped us develop a slick timekeeping system that helps consolidate maintenance and accounting information into one system.