# Shine Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shine Software - reviews, pricing plans, popular comparisons to other Video Interviewing products and more.

Source: https://www.capterra.com/p/147625/Shine

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# 

 Shine Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shine

## What is Shine?

Shine helps you recruit the best candidates, in an efficient and fair manner, while delivering an exceptional candidate experience. With our one-way video interview and live video interview software, you will engage candidates more effectively and fill your roles faster. With the Shine video interview platform, you can screen more candidates in less time, speed up the decision-making process, reducing your early stage screening by up to 70%.

## What is Shine used for?

[Video Interviewing](https://www.capterra.com/video-interviewing-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£185

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shine?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shineinterview.com&name=Shine)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shine

4.7 (16)

VS.

[4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/)

Starting Price

£185

Flat Rate, Per Month

Starting Price

$5000

Usage Based, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (16)

Ease Of Use

4.4 (124)

Value For Money

4.6 (11)

Value For Money

4.7 (101)

Customer Service

5.0 (15)

Customer Service

4.9 (118)

## Shine alternatives

[4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (10,926)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (141)](https://www.capterra.com/p/181145/Manatal/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/178067/fountain/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Self Service Portal

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Applicant Tracking

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Assessment Management

Creation, administration, and evaluation of assessments or tests

Background Screening

Researching and validating a person's criminal, educational, job or financial records

Shine 30 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Creation, administration, and evaluation of assessments or tests

Researching and validating a person's criminal, educational, job or financial records

Track and manage schedules and meetings via an integrated calendar

Build, track, and maintain relationships with candidates

Add customized logos and colors to align with company branding

Pre-made examples and templates for emails

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Designed for the use of recruiting agencies

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview

Plan, organize and set up the date, time and location of a candidate's individualized interview

Remote interview conducted between an interviewer and a candidate using video conferencing technology

Type of interview in which a candidate faces multiple stakeholders simultaneously

Set of pre-recorded messages for candidates that can be shared before, during and after the video interview

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Online portal through which end users can access the system, manage tasks, or obtain information

Record active support and chat sessions for auditing and training

Evaluate the candidate's performance and score them for further assessment

Recruiting, tracking, and interviewing candidates and onboarding/training new employees

Set up connections to third-party platforms to improve business processes

Record and playback video calls

Get Advice

We can help you find the software with the features you need.

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.6 (11)

Free Trial

Basic

£185.00

Flat Rate,Per Month

Value for money

4.6 (11)

4.6

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (15)

5.0

Based on 15 reviews

## User reviews

Overall rating

4.7

Based on 16 reviews

Filter by rating

5(11)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RA

Rahul A.

Sap MM consultant

Mechanical or Industrial Engineering

### "Fast forward naukri search engine tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 27, 2023

Pros

It gives quick response once you apply.Even mail communication is also faster when you appyling for job.

Cons

Sometimes there are chances for getting fraud calls and asking for money in the favour of job

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jordan L.

Président

Real Estate

### "La Neo banque pour pro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2022

Excellente, la liaison avec Indy est très pratique.

Pros

La solution de banque en ligne pro avec frais réduits

Cons

L’application pourrait être plus fluide, mise à part ça, rien a reprocher.

Reasons for choosing Shine

Le prix inférieur et plus adapté à une SAS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

TATENDA D.

ENTEPRENUER

Computer Software

### "Visual Conferencing Quality."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2021

Pros

Produces a quality video and audios during interviews. Easy to use when recruiting employees that are not familiar with technology. Low cost to access the software for both users.

Cons

Cannot work without internet access. Malfunction when there is an overload of participants. Expensive to purchase from the buyers for the first time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Victoria B.

NQT + International Candidate Manager

Education Management

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 21, 2019

Helpful and knowldgeable staff. Lots of training given.

Pros

Easy to use. Good technology as an assistance to CV's. Able to see the candidates personality come across. We use this technology for international candidates so good to send the link to them if not able to see them in person.

Cons

Hard to try to persuade people to video themselves. Log in button is at the bottom of the web page?!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2019

Hi Victoria, Thank you for your review - we really appreciate the time taken to leave us your honest feedback! We're pleased that you're happy with the training provided and are, overall, happy with the platform. In relation to the login button, we always recommend that our users head straight to www.app.shineinterview.com where you can log in to your account directly, instead of our main website which is www.shineinterview.com. Hope this helps!

HS

Hollie S.

HR Advisor

Automotive

### "Shine\_review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 4, 2019

As an Global Organisation it has been useful for setting up first stage interviews, as it can be difficult time wise to get everyone in a room at once. There is also the benefit of not having our candidates travel to our Liverpool site to interview. We have also been using this as a alternative to phone screening, this benefits the candidate that they can do it in their own time.

Pros

The options to customise the software, although we have not fully used this function we hope to at some point in the future. Email to inform when a candidate has completed the interview.

Cons

Originally I struggled with setting a role up, however this as now been explained to me. I think when setting up a role I often have to keep clicking next to get to the page I am looking for. If their was a side bar where you could jump to the page you are looking for this would be helpful. For example adding questions, you need to skip 3 pages before getting to this page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2019

Hi Hollie, Thank you for your lovely review and taking the time to leave us your honest feedback! If you would like any help or support with our customisation options in future, your client success manager will always be on hand to help you make the most of these features. In relation to finding the third page for setting up questions, at the top of each page there is a "jump to step" option, followed by the page numbers. You can use these to easily jump from one section to another when necessary! Hope this helps. Thanks again.

JS

Josh S.

Graduate Recruiter

Gambling & Casinos

### "Great software for reviewing video interviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2019

Pros

\- Easy to use for new members of the team - Bulk upload for candidates saves a lot of time - Customer support is 10/10, they go above and beyond for the customer. The rep even came to our offices to show members of staff how how to use the software

Cons

There were a couple of errors when initially preventing login. I was able to contact Shine and they immediately spoke to the tech team and found a solution within 15 minutes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2019

Hi Josh, Thank you for taking the time to leave us a review, and for your lovely feedback! We love that you're pleased with the customer service we offer - I'll pass your kind words on to your client success manager. It's also great to hear that our tech team were 'on the ball' to get your issue resolved. As with any software, issues can pop up from time to time, but the most important thing is always getting it fixed straight away! Thanks again.

OF

Olivia F.

Recruitment Consultant

Staffing and Recruiting

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 24, 2019

Pros

I like that it gives our candidates more of an opportunity to portray who they are as a person.

Cons

It takes a while to set up the interview.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Debbie A.

Business Manager

Staffing and Recruiting

### "Something a bit different"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 22, 2019

Really flexible approach to training & happy to answer questions (sometimes multiple times!) to help us get the best out of the software

Pros

Clients love that it's a different way to see prospective candidates!

Cons

It can be a bit tricky to use at first but once you get your head around it & set up the profile it's quick.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2019

Hi Debbie, Thank you for your review - we love knowing that our clients are making the most of our platform! We'll pass your lovely feedback on to your client success manager, and we really appreciate your time taken to leave us some feedback.

AO

Ashley O.

Recruitment Consultant

Education Management

### "Great "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2019

I have had a very good experience with Shine. The candidates that use Shine always feel nervous at first but like it afterwards (everyone likes to talk about themselves) and once I send it out to decision makers it always gives them the edge over other candidates.

Pros

I really like that you have the ability to retry your answers to ensure you make the best video possible to 'sell yourself', plus you can review your answers.

Cons

I've had people mention that it can take a while to submit their answers and also that they have not had the chance to review answers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2019

Hi Ashley, Thank you for your review - it's great to know you're seeing value in our platform. Candidates are given the option to review their answers when you have set up retries for that question. If there are no retries enabled, then the candidate will not be able to review their answer. Hope this helps!

CC

Caroline C.

Resourcing Business Partner

Oil & Energy

### "Improved our recruitment process "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2019

Traditionally we did telephone interviews which takes a lot of time to set up and do. This product allows candidates to answer the questions in their own time there is even an app. It has reduced time for our recruitment team having to screen candidates. It has hugely helped develop our brand and improve our recruitment process.

Pros

Relatively easy to use. Easy to send out multiple emails to candidates. The app is great. Ability to promote our brand and upload videos.

Cons

The programme takes a little getting used to but once the customer service team (who are superb) talked me through it was easy.

Reasons for choosing Shine

Customer service at the IHRE event was great and subsequent customer service support has been excellent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 23, 2019

Hi Caroline, A big thank you for taking the time to leave us a review, we really appreciate your lovely comments! It's fantastic to hear that the Shine platform has allowed you to develop your brand and improve your recruitment process - that's what we're always aiming for for our clients. Thank you for your comments about the customer service you've received, I'll pass your feedback on to your client success manager. We appreciate that it can take a little bit of time to get used to the platform due to all of the functionality available, so we're pleased to know that you're finding it easy to use following any training! The Shine team are always on hand if you need any support. Thank you again for such a glowing review.

[View all Reviews](https://www.capterra.com/p/147625/Shine/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)