--- title: "CivicPlus Social Media Archiving Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CivicPlus Social Media Archiving Software - reviews, pricing plans, popular comparisons to other Archiving products and more." source_url: "https://www.capterra.com/p/147628/ArchiveSocial/" page_type: "product" language: "en" --- # CivicPlus Social Media Archiving Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) CivicPlus Social Media Archiving ## What is CivicPlus Social Media Archiving? Social Media Archiving (formerly ArchiveSocial) is the only dependable social media archiving software helping government agencies and education institutions to capture and preserve social media content and activity, ensuring compliance with FOIA and state public records laws. Managed on our secure, 100% cloud-based platform, providing various benefits such as: compliance assurance, time and cost savings, and risk mitigation. ## What is CivicPlus Social Media Archiving used for? [Archiving](https://www.capterra.com/archiving-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CivicPlus Social Media Archiving?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.civicplus.com/&name=CivicPlus Social Media Archiving) ## CivicPlus Social Media Archiving Overview Updated August 2026 AI summary CivicPlus Social Media Archiving enables organizations of all sizes to capture, store, and manage social media content for compliance and record-keeping. Covering archiving, compliance, and social media monitoring, it offers secure data storage, retention management, eDiscovery, and audit trails. Cloud-based deployment and integration features support reliable access, continuity planning, and governance of digital communications. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CivicPlus Social Media Archiving 4.9 (11) VS. [4.5 (539)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.1 (0) Value For Money 4.9 (9) Value For Money 4.2 (0) Customer Service 4.9 (11) Customer Service 4.5 (0) ## CivicPlus Social Media Archiving alternatives Highest Rated [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about CivicPlus Social Media Archiving Overview ### Which roles and teams benefit most from CivicPlus Social Media Archiving? CivicPlus Social Media Archiving is most used by municipal clerks, secretaries, and records staff who need compliant retention of public social content. Communications, digital content, and community engagement teams use it to capture posts and interactions, while IT and web administrators support governance, system oversight, and reliable access to archived records. Answer based on 11 reviews Overview ### What company size and specific industries is CivicPlus Social Media Archiving built for? CivicPlus Social Media Archiving is designed for public entities, financial organizations, and healthcare organizations that need social media archiving, data capture, record keeping, brand management, and alerts or notifications. The vendor description does not specify a particular company size, so it appears suited to organizations in these sectors of varying sizes. Features and Usability ### What are the key features of CivicPlus Social Media Archiving? CivicPlus Social Media Archiving offers archiving and retention, audit trail and audit management, access controls/permissions, and records management for compliance workflows. It also includes real-time monitoring, alerts/notifications, full text search, keyword tracking, metadata management, reporting/analytics, and social media integration for web and multimedia archiving. Integrations ### Which third-party tools and platforms does CivicPlus Social Media Archiving integrate with? CivicPlus Social Media Archiving integrates with CivicEngage, Instagram, Meta for Business, Pinterest, TikTok, Twitter/X, Vimeo, and YouTube. These catalog integrations cover social publishing, video sharing, and civic website workflows, giving the platform support for eight connected tools and platforms. Getting Started and Support ### What training and onboarding options does CivicPlus Social Media Archiving offer? CivicPlus Social Media Archiving provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup and feature review. Getting Started and Support ### What customer support options does CivicPlus Social Media Archiving offer? CivicPlus Social Media Archiving provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These support channels give users several ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 389 Archiving reviews Capterra data shows that buyers of archiving software rank the following features as their top priorities: - **Secure Data Storage** (**60%** of reviewers rated this feature as critical) - **Data Storage Management** (**58%**) - **Disaster Recovery** (**77%**) CivicPlus Social Media Archiving supports all three of the features reviewers rate most important: **Secure Data Storage**, **Data Storage Management**, and **Disaster Recovery**. Together, these capabilities help businesses protect archived content, manage stored data more efficiently, and recover important records when disruptions occur, providing teams with more reliable access to critical information and stronger continuity planning. Get Advice We can help you find the software with the features you need. Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.9 (9) Free Trial [View pricing plan details](https://www.capterra.com/p/147628/ArchiveSocial/pricing/) All Plans Contact Vendor for Pricing It includes: - 3500 New Records/Month - Blocked Lists - Risk Management - Unlimited Data Storage - Unlimited Social Accounts - Web Snapshots Value for money 4.9 (9) 4.9 Based on 9 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[ YouTube](https://www.capterra.com/p/237905/YouTube/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ Pinterest](https://www.capterra.com/p/234608/Pinterest/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.