Who Uses This Software?

monday.com is designed for teams of all sizes, it helps both tiny startups and huge enterprises work better as a team. It's so versatile, their customers span a wide range of markets and industries.


Average Ratings

1733 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Pricing Details
    Simple, fair pricing that scales with your workforce. Save up to 32%!
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • monday
  • monday.com
  • Founded 2014
  • United States

About monday.com

monday.com is the easiest work platform to manage any team and any project: Simply pick from a variety of templates or create your own workflow to get started. Sync, plan, organize, and track your teams projects from the high-level overview down to the smallest details. Over 70,000 teams use monday.com to focus on whats important, see whos in charge of what, and stay updated in one collaborative tool.


monday.com Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Backlog Management
  • Feedback Management
  • Gantt/Timeline View
  • Kanban Board
  • Prioritization
  • Request Management
  • Resource Management
  • Retrospectives Management
  • Status Tracking
  • Supports Scrum
  • Team Management
  • Template Management
  • Workflow Management
  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Order Management
  • Performance Metrics
  • Project Management
  • Purchasing
  • Scheduling
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Audience Targeting
  • Brand Management
  • Campaign Management
  • Categorization/Grouping
  • Conversion Tracking
  • Distribution Management
  • Editorial Calendar
  • Multi-Channel Publishing
  • Publish Scheduling
  • SEO Management
  • Social Media Management
  • Video Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Data Source Integrations
  • Data Visualization
  • Functions/Calculations
  • KPI Monitoring
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Widgets
  • Archiving & Retention
  • Collaboration Tools
  • Content Lifecycle Management
  • Digital Asset Management
  • Document Management
  • Electronic Signature
  • Information Governance
  • Mobile Access
  • Search
  • Version Control
  • Workflow Management
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties

Vendor has not completed this information.

  • Activity Dashboard
  • Brainstorming
  • Collaboration
  • Creator Tracking
  • Idea Ranking
  • Project Tracking
  • Status Tracking
  • Collaboration
  • Discussion Threads
  • Engagement Monitoring
  • Evaluation Workflow
  • Feedback Management
  • Gamification
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Polls / Voting
  • Trend Tracking
  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Dependency Tracking
  • KPI Monitoring
  • Milestone Tracking
  • Multi-board
  • Prioritization
  • Project Planning
  • Roadmapping
  • Supports Scrum
  • Task Management
  • Time Tracking
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Call Center Management
  • Campaign Management
  • Contact Management
  • Customer Support
  • Document Management
  • Email Marketing
  • Interaction Tracking
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Survey Management
  • Territory Management
  • Benchmarking
  • Feedback Management
  • Goal Management
  • KPIs
  • Prioritization
  • Progress Tracking
  • Strategic Planning
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Change Management
  • Compliance Management
  • Cost Tracking
  • Design Management
  • Document Management
  • Product Data Management
  • Project Management
  • Requirements Management
  • Supplier Management
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Collaboration
  • Content Import/Export
  • Drag & Drop
  • Milestone Tracking
  • Prioritization
  • Requirements Management
  • Workflow Management
  • Automated Scheduling
  • Capacity Planning
  • Change Management
  • MRP
  • Quality Management
  • Scheduling
  • What-if Analysis
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Agile Methodologies
  • Budget Management
  • Collaboration Tools
  • Due Date Tracking
  • Gantt Charts
  • Kanban Board
  • Prioritization
  • Progress Tracking
  • Resource Management
  • Task Management
  • Template Management
  • Traditional Methodologies
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking
  • Time & Expense Tracking
  • Calendar Management
  • Client/Property Matching
  • Commission Management
  • Contact Management
  • Document Management
  • Email Marketing
  • Lead Management
  • Listing Management
  • Property Management
  • Website Management
  • Campaign Management
  • Client/Property Matching
  • Contact Management
  • Email Marketing
  • Interaction Tracking
  • Lead Management
  • Property Alerts
  • Referral Tracking
  • Segmentation
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling
  • Budgeting & Forecasting
  • Dashboard
  • Goal Setting / Tracking
  • Idea Management
  • KPIs
  • Modeling & Simulation
  • Roadmapping
  • Scenario Planning
  • Scorecards
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

monday.com Reviews Recently Reviewed!


Monday.com Review

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
Likely

Pros: I liked how Monday.com allows for easy collaboration with team members. It does take some getting used to for me it was easy to get used to because I am more of a computer person and have had many different experiences with a lot of different programs. Everyone else on my team is the complete opposite, however because of Monday.com's modern website design people were able to grasp it because the design is easy on the eyes if that makes sense. It is almost like an easy/drag and drop version of excel. Aside from the design I did love that there were different calendar views like Kanban view and the map view especially. The other things I loved was the forms integration, which made it easy to transfer our clients over from one program to another. As they came in they filled out the short form and were integrated into the calendar pretty easily. Lastly I loved the status column. I was going to use it to check in clients. Red for when they arrived to their appointments, Yellow for when they were waiting and Green for when they were done and waiting on their transportation back home.

Cons: There were a couple of things that I did not like, which made us only use Monday for a short period of time. For one we are a mental health therapy center and we do A LOT of scheduling. While there is a template to schedule clients. It is more so for a few clients and not hundreds. We have multiple therapists and may want to view their appointments sometimes together and sometimes separately and Monday started to get somewhat bulky when trying to do this. We tried doing multiple boards for each therapist and then we tried doing each board as a day of the week and in the end we had too many boards and it was still and either you view this person or that person but not both. On top of that we also schedule activities with clients and that would have been a whole separate view as well. The last thing that we needed was to make recurring appointments for clients that are seen every Tuesday or for ones that are seen every other Thursday etc. This task was extremely bulky and involved using a 3rd party service.

Overall: Over all my experience with Monday was a 50/50 split some things I loved and some things were lacking in functionality for what we needed. Overall I didn't hate it. At the end of the day it just wasn't what we needed to be productive. I think for other users who are using it for design, and business marketing it would be a phenomenal program and the price is very affordable even if you are a small company. Monday might be what you need to get your productivity up to become an even bigger company.

Excellent Project Management Tool!

Nov 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, very intuitive. Customizable to your projects and company. You can easily monitor step by step processes in however many Departments you have in your company. I like that its now an app that can live in my button dock. One click and its open.

I like that you can discuss clients back and forth between team members.

Cons: Right now I can't think of anything. Perhaps there are glitches or design features that more advanced users might appreciate but for our needs it works exactly as we need it to.

Overall: We desperately needed an easy to use, easy to update project management tool in our App Development company. The Sales Dept. would get calls from clients asking, "how's our app coming," and they had to e-mail the Tech Dept, wait for a response and then call the Customer back. Now, the Sales Dept. can see exactly what stage of Development the client's app or website is in and tell the customer right then and there. No wasted time e-mailing or returning phone calls.

Also, the Tech Dept. can see what the Sales Dept. has in the pipeline so they can predict what's coming in.

It has also helped us streamline processes for each Dept. The whole entire sales process can be mapped out with every step start to finish, with the final step being customer survey sent. You never forget to do any step any more! You can also customize your responses for each step along the way such as "Done" or "In Progress" or "Waiting For Client", etc.

The customer service with monday.com is excellent. That's a big deal to me. I don't want to hunt and peck around the internet trying to find chat groups or how to contact support. When you ask a question you get a response within a short period of time.

The software is pretty intuitive but there are support tools to learn tips and tricks.

Recommendations to other buyers: Great software. Don't hesitate about spending the money. Some softwares try to "do it all" and in the process get clunkly and confusing. We've tried a few of those. If you're looking for easy, intuitive, basic organization that a lot of people can use and learn how to use, monday.com is a great software that I highly recommend. We're a Tech Company but not everyone in our company is an expert Techie so we have to use software that caters to everyone's knowledge level of use.

Collaborative spreadsheets with many time saving and useful features

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple to use. Very visual orientated - looks good and is easy to understand. Can be tailored to any business model/process. New features are being released all the time. Very engaged company that are listening to their clients and happy to help. Speeds up workflow and allows much greater management of projects, clients, staff and time. Great for to do lists and collaborative working.

Cons: Many superfluous features for our business that are pushed frequently (though I appreciate other business would appreciate them). Would work great if it could collaborate/access online services like Dropbox/GDrive for file management etc. Bit of an odd name - "can you make sure you update Monday" sounds odd. I actually preferred the old name "Dapulse" as we internaly just called it Pulse (which I think fits best as the software allows me to keep my fingers on the pulse of all my projects!)

Overall: Monday has allowed us to streamline our processes and enables me to see at a glance what projects we have on, where our projects are and what projects are falling behind on timescales etc. As an architectural company we take every client/ job through a complicated process and need to keep track of multiple different 3rd parties (Council, Engineers etc) and multiple different processs (survey, planning, building regs etc). Monday allows us to do this with ease and with the posts and check boxes it allows me to understand where 100's of projects are whenever I need.

Very effective Project management tool

Oct 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best part about this application is its graphical UI. We can make and alter venture subtle elements and plans by means of our versatile/tablets instead of utilizing through work area PC and the progressions are refreshed rapidly. We can download the application and even utilize it disconnected, in circumstances of downtimes this is simply cool! We can make shading coding for various assignments and customize the look and feel of the dashboards as indicated by your desire. Despite the fact that there are bugs experienced on occasion, they are settled absent much slack. Also, about their client benefit, they are only magnificent in responsiveness. The plan for the day encourages us to rebuild the work processes as indicated by our necessities.

Cons: As we increment the quantity of individuals, limit, and utilize, we found that the product is getting slower. Bringing in highlights, particularly in mass needs greater change. Relegating subtasks to numerous individuals is a significant grim assignment. The cost rockets as we increment the quantity of clients, and this gets too high in expense in contrast with an undertaking administration apparatus.

Capterra loader

Huge Collaborative Projects, or Daily Personal To-Do's: Monday.com Can Change Your Life!

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This entire concept for this is amazing! The many different ways you can setup your boards and use them, make it even more powerful! I use mine in different ways, for different things. I use it one way for larger work projects (where I've created personalized template boards), and I setup my boards an entirely different way for personal to-do lists. Go to their YouTube channel to see some great examples of how to setup different board types!

I'm a forgetful person with a pretty weak memory, so the ability to add notes and updates to individual items (pulses) is also a life-saver, so that I can track ongoing, important information related to each item...without having these notes getting in my way when viewing the project board.

You can add many different column types, and even use colors for certain columns, which makes it a snap to stay focused on what's most important. The fact that you can drag-and-drop the column order, and the pulses themselves, allows you to see and organize things in ways that work for you!

I've also contact support with some questions and feedback, and their response was super-helpful and almost immediate. Their online help will walk you though 99% of your questions too.

This product has added efficiency to my day, and removed significant stress from my life! Thank you Monday.com!

Cons: The product seems little pricey for individual users...but use the trial and re-consider the value after using it for a week or two. Also, this product is optimized for Desktop computers, with a bit less functionality on mobile devices, but it can still be used and utilized on mobile devices to get things added, assigned, organized, and done.

Overall: It has been a life-changer for me, helping me stay organized and manage all the details of my personal and work-related projects!

Capterra loader

Who is busy at this time? Use Monday.com to find out.

Jul 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The new technologies try, very often, to simplify a great amount of processes, reducing them to their minimum expression, the Monday platform, allows the tracking in a single board, which, allows to observe in real time, the different functions that all the members of the team are performing. By just adding your projects, the assignment of tasks is done in a simple way, then, you only have to assign the work teams and let the platform do the rest, showing from the initial state of the project, as well as the different stages to be developed. In this way, the planning and execution of the deliveries and advances by all the members of the work team is facilitated. Add "pulses" to maintain effective communication and automatically reduce planning and meeting time, saving costs on calls and significantly reducing the number of emails; But centralizing the main documents. Are you busy at this time? Use Monday.com to find out.

Cons: It is very important for the different organizations, regarding the administration of projects, to take into account the different cost structures, in this way, it is possible to measure the impact that the use of the different administrative solutions has on the resources, this way, a very expensive platform or one that does not fit the size of our project, more than an advantage can become a real problem. In the same way, it is important to take into account, the general state of our computers in office or laptops, so that this type of tools can be used with the greatest efficiency.

Overall: Check projects and tasks in an easy and fast way

Easy to use, organized, helpful, adaptable

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: What I like most about Monday, is that it is highly adaptable to the ever changing needs of workflow. As the business is continually evolving, so are the options and coordination of this useful business tool. The workflow from start to finish can be easily integrated to any model . Some advanced specifications can be simplified into columns and colors so that work is easily tracked along it's path without the hassle of using an excel sheet, as everything is as simple as drag and drop or clicking a drop down menu of infinitely customizable descriptions, and attachments that keep the employees along each important step of the process on the same page at all times.

Cons: What I like least about Monday does not impact the user experience to deeply, but what I see as a con is the lack of customizable themes. For example, having a dark theme for the page may be more conducive to a worker who uses this program at night in order to not have such a harshly bright white light emitting from the screen. Interchangeable icons and backgrounds, etc would be more helpful to customize the pages to fit the style of certain companies, especially one like ours where graphics are an important part of holding up a corporate image.

Capterra loader

Keep your projects under control from a single platform with very simple and precise methods.

Jul 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Its rapid adaptation to the work environment seems to me its greatest strength, it is very visual and offers a user interface with a very advanced intuitive quality which facilitates the execution and implementation times within the company, its quality of management and control of projects it is very well achieved to satisfy the necessary requirements during the executions and controls of activities, without a doubt the planning based on schedules is efficient and allows to increase the capacities of the user and to do an optimal and organized work.

Cons: I have few negative considerations about the platform and its operation, I think its weak point is that monitoring progress has limited resources that do not offer dynamic graphs to measure the progress and interaction of work teams in each project or activity.

Overall: It also seems functional and efficient a pleasant service with a formidable experience linked to the needs of the user and the company, its security controls and confidence are quite positive and being a very creative software is interesting as its usability adapts very well to the organization.

Capterra loader

The virtual manager that all work needs

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: They have many benefits, but the one I like the most is to see the planning of the tasks that each worker can execute. The assignments by Monday.com allow me to evaluate the response times of each person and the effectiveness they have when fulfilling their responsibilities. It is great to be able to see on a single screen how each task is developed to fulfill the goals. Another aspect that I like very much is the simplicity that it offers to each person that belongs to the work team, not to mention that it is possible to save a lot of money. Another of the elements that I like most about Monday.com is that I can use your platform from any computer with Internet access, it does not limit you to have an update or any other problem that similar programs repeat without correcting.

Cons: Most of your options are wonderful, until now I have not identified a negative aspect that prevents me from doing the daily tasks, they are going in the right direction. If you could lower the monthly costs of your basic plan a little, that way many more companies and individuals will opt for definitively implement monday.com as their permanent planning and work organization system.

Overall: In my work, we implemented it and did not need to ask about the responsibility of which task, we all know the scope and response levels of each work team, in addition, it allows us to have the work much more organized, which results in a increase in productivity and less bad times. I have always thought that strategic planning is vital for all work, thanks to Monday.com we have managed to implement it without any problem.

A great tool to keep a team organized and keep management up to date.

Mar 31, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Monday is incredibly customizable. It took us some time to get it right for our team's needs but once we did, we found it saving us a lot of time and saving me the headache of questioning if a project was on schedule and where it stood. You can drag and drop, assign projects, and add different columns as needed. You can create private boards which is great to use as a manager. It also integrates with your Google calendar.

Cons: You can sometimes find yourself spending too much time organizing yourself that it isn't productive. We had to cut back on some of the features because it was just too time consuming for our team. Reoccurring tasks could be improved. It's easy to duplicate it but to have it set up to where it comes every quarter or every other week would be great.

Overall: As a manager of a marketing department made up of multiple team members, I always found it tough to stay on top of what everyone is working on and where they stand. Monday allowed users to assign tasks back to me when I needed to review and give them my input. It has also helped me better understand how long some these projects take to determine the value of them compared to our investment. This has been an excellent tool for us and it has really helped me have peace of mind that projects are being worked on and are not being forgotten.

Capterra loader

Extreme for the novice, great for a "numbers" driven person.

Jan 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Extremely customizable. Monday.com allows you set up "drill downs" in whatever fashion you want to see. Let's say you have a business that your company services and they have multiple locations. You can setup what I like to call a "core" label we will use Abc for the company name. Then you can go into Abc's core and sub cores which we use as location 1, location and so on. Next you can choose what you want to track at each location. You can track numbers going in vs numbers coming out. And it just gets deeper and deeper. In a nutshell, it's a glorified spreadsheet with a much easier to use interface and much better looking.

Cons: Initial setup, depends a lot on your business. 1.) figuring out what data you want to track, 2.) how in depth does your tracking need to go, 3.) how experienced you are with computer skills and interaction with a program that's not so cookie cutter. It might take you anywhere from a day to a week to configure and "tweak" the settings to your liking.

Overall: Good experience, with the software especially if you're the person who set it up in the beginning. If you have others who will be in the program entering data, please find the patience depending on their skill level to answer their questions, adjust any mistakes and if their like me, explain the "what and whys". Like most software of this day and age, it's all cloud driven with nothing at all to install also, it runs best on the Google Chrome browser.

A tool that has made my working life easier

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Monday has been a real help exactly when our team needed it. As our workload has increased meaning working collaboratively across projects has been required Monday has been an amazing tool for keeping on top of tasks, and means I am able to see when other members of the team have completed items or receive up to the minute status updates without needing to constantly check with them. This saves time, has improved communication and given an improved sense of autonomy to team members.

The flexibility of the boards means it has uses across our interior design and project management business, from tracking order admin on each project to keeping track of new leads and planning marketing. I have found the customer support to be excellent and there are useful videos available to help get to grips with using it. Even less technologically advanced older team members have loved using it, setting up the status updates with quick click labels has made this so accessible and quick to update. The iphone app also means you can use on the go, for instance a nagging feeling that something has not been ordered or actioned in the middle of the night can be put to rest within seconds - without having to wait until 9am to check in with team members.

Cons: Needs someone to be technologically aware/ a bit of effort to set up the boards, however it is so easy to use once put the time in it is definitely worth the initial effort.

I would say the main challenge in our business has been getting the whole team on board to

a change in doing things, however even the most resistant team members have quickly got on board as soon as they have given it a chance.

Solid Project Management Tool!

Feb 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use monday.com every single day without fail at our company and it's definitely made out entire workflow process much easier and streamlined. For me personally, I like the fact that it gives me a good overview of the work I need to do, what I'm currently working on and also the work that I've completed. My team members make good use of the collaboration features and I love how much of info and how in-depth an individual task can go. It's really great knowing that all our work (images, docs, notes, etc) just live on monday.com and not in a million different places. The user interface is also pretty sleek although it can be a little bit overwhelming for new users but that isn't an issue once they get used to it. I haven't needed to use their customer support (haha, that's a compliment!) but from what I've read, their support is top notch.

Pros: It has great collaboration features, a nice overview of stuff that you're working on, worked on, or still to work on. Their pricing is very affordable - you definitely get what you pay for and MORE.

Cons: The UI can sometimes look messy and a bit overwhelming. The new name is still taking some time for our team to get used to. For example, it can be a bit confusing when someone from the team says, "I posted it on Monday" and you aren't sure if they meant the day of the week or the software.

Capterra loader

Great Tool for Project Management!

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our team loves Monday's functionality for managing several projects across our different business lines. We use Monday for everything from internal budget planning to external client success projects and everything in-between. We are very happy with the way that Monday has functioned for us and look to continue implementing Monday across all of our business lines as we head into 2020.

Cons: The thing that our team likes least about Monday's software is the lag time that will happen every now and again when there is a lot of data on one page. We have seen a positive increase in the lapse of these lag times over the past year but still happens about 4-5 times per month.

Overall: We are very happy with our Monday.com experience thus far and look to continue to use Monday for Team Project Management for years to come. Hoping to fix the slowness that happens from time-to-time but otherwise the software is great and I would highly recommend it to anyone who has a small to medium sized business and has several daily projects happening at once.

Simple, flexible, collaborative and yet powerful enough to handle everything we throw at it.

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the flexibility that Monday offers us. Most systems are really rigid and force you to follow a set path, this makes it difficult to mould it to suit our business. Monday doesn't have that problem, if we need another field or add in another process etc.. .then we just add it in, we dont have to go and re-do everything from scratch again. The interface is simple and easy to use but also gives us enough detail to make sure we cover everything. No mean feat!

Cons: There aren't many cons we can think of, the roadmap for products is great as we can see that there are different features in the pipeline, most organisations dont share that information and leave customers wondering if or when new features will come out. I guess our only "con" is that we would love to see those features released quicker.... but we understand that quality takes time.

Overall: easily managed customer projects and ongoing maintenance contracts with ease.

Capterra loader

Monday (formally known as DaPulse) is a great tool for teams, coordinators and clients alike.

Apr 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Basic package is a great value compared to other softwares.

Pretty easy to use once you've mastered the learning curve.

Streamlined and overall great experience on smartphones.

Desktop App is great.

Cons: Premium features will cost you and are packaged. For my company only the Gantt feature is something we need from the premium package, however we are forced to pay much more for features we don't need. If we could get that feature as a standalone to my basic package I would give it a 5/5.

Duplicating boards is easy, however it would be great to be able to duplicate without the contents, that way we wouldn't have to delete each input manually.

Overall: Easy to integrate teams, coordinators and clients. Communication is seamless and collaboration is very easy.

Monday gives you great control over project management and lets the whole time collaborate and turn in on time. Clients can also benefit as they are in the loop and can collaborate as well.

Overall very easy to use and customer service is acceptable.

Super efficient software, really easy to use.

Jan 04, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: NOTE: We have since moved over to Freshsales as it fitted in more with the rest of our products.

Monday is absolutely amazing. It could be easier to use, however what it offers for free is absolutely perfect for small-to-medium businesses and teams. I would highly recommend taking a look at Monday's use cases (available at monday.com/s/software-uses) which can help you understand how their software can benefit your business. I personally really like Monday's ability to pick a template depending on what you'll be using it for, such as recruitment or sales leads. It is also really customisable and flexible depending on how many people will be using it. They also have an app and lots of integrations, enabling maximum use wherever you are.

Cons: Setting up Monday can get a bit tiring, although you won't regret it once it's fully setup. I believe a better pricing structure would not depend on the number of users so broadly. The basic plan with 5 users in your team costs £22 per month, but luckily they do offer a trial which can help you get a better feeling.

Overall: Our sales team used this before moving over to Freshsales, and they were very pleased with the interface and the price. My legal team also used it for reviewing contracts, and were also very happy. My personal view on Monday.com is the price could be a little lower to fit in with our ITU budget, however this doesn't lack on quality and certainly not on usability.

Phenomonal

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functionality is fantastic. It is very simple to use and it is amazing at tracking where you are with a task. I use it for graduate school. And when I graduate I will use it for my business. It is a brilliantly simple way to lay out everything you need to keep up with. And not just for a day or two, for as long as use the software. I have had frequent issues with staying on task. I simply can't keep track of everything. This software has helped me so much and I really can't say enough. I have always been a firm believer that it boosts your drive to work harder and keep going when you can see your succeses and visually Monday.com is great at this. You can see where you started, what you've finished, and whats ahead all on one screen. You can also alter it to see things you had trouble with in comments and what your grades were on assignents. It is just fantastic. However, the best feature of this software is the people behind it. They are incredibly helpful people who are uterly dedicated to ensuring that ALL of their customers are heard and well taken care of. All around a phenomenal experience with this company and their software

Cons: I dont know. For my purposes it has no real cons except perhaps if they created a version specifically geard towards students? Maybe. The functionality is incredible though. So you can twilor it to meet your needs like I did.

Overall: Ability to organize my thoughts and stay on task. Reducing immeasurable anxiety and panic. This has been more beneficial to me than any other organizational product I have ever used.

Enables my remote team to work together efficiently!

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Collaboration without having files and conversations all over the place!

- Flexibility. This tool is so flexible with how you want to use it. You can customize the columns to suit your needs.

- Accountability and Visibility. I love that you can assign team members, mention them, set deadlines and see at glance what everyone is working on.

- Software updates. These guys update and add features like crazy. Their support team is also crazy responsive!

- Mobile app. I love using it on mobile.. it's pretty full featured for a mobile experience.

Cons: - I'd love to have the private boards feature at a lower price point. This a great feature but comes at a higher tier plan.

- It took a little while to get used to but now this tool is invaluable to running my business.

Overall: I have a team of remote people and we were looking for a way to collaborate together. We were looking for the right combination of organization, planning, assignment and collaboration.

I've tried tons of other tools.. for a long time, we were using Basecamp, then Trello and then TeamWeek.. and for some reason or another, we would never keep up with it. But ever since we got on Monday, we haven't looked back.

I think it's flexibility is its strongest point. You can adapt it to use whichever way fits your team the best.

Capterra loader

Color coded PM tool that's great for visually seeing progress

Jan 09, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I love most about Monday.com is the layout for project status and that you can create several columns with a status that will impact the overall progress view. i.e. We use 4 main columns 1 for Concept, Research and Planning, Coding and Development, and then Final Review. With the color coded statuses we can visually see how many projects are waiting to start and how many are waiting to start. This feature alone has been a game changer, but when combined with the project timeline view, we know exactly how much resources we have left.

Cons: My least favorite feature is more of a overall usage note. Their onboarding process is simple, but almost too simple so you really have to dig for the features you want and read their blogs and knowledge base to see what's possible. Compared to some of the other tools I've used that gives you a hands on tutorial when you first set it up, Monday.com just lets you lose with a few demo boards and it's up to you figure out what's next. For example - how many people know you can link a "pulse" to another board for a higher level project tracking? I knew that was a feature I wanted and had to google it... and then had to train two people on how to do it.

Overall: Their customer service is amazing! Their tool is meeting the needs for one of my clients so overall I'm very happy. I had pushed off using Monday.com based on price alone as it seemed much either than other software tools, however, I reached out to their support team and was able to get a great deal and a free user so we could actually use this for a few months and make sure it's what my client needed.

Capterra loader

Great for visual project management

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Our team was having a hard time managing projects and keeping stakeholders all in line with updates using just a spreadsheet. Having columns with colored status boxes is great to get a quick overview of what's happening on a project, and then being able to open those individual pieces up and get more detailed notes is great. I like that I can tag other users to give them direct updates. The recent addition of different views, Kanban, Chart, Timeline, etc, is another great tool to visualize what's happening on projects.

Cons: It's a little slow. The desktop app and web app get bogged down quite a bit regardless of how big a project is. I also wish there were options for more updates when deadlines are approaching, more detailed notifications. But they've been slowly adding features, so I could see it coming in the future.

Overall: Overall, great experience. Monday is one of the better project management tools I've found out there. Keeping my team focused and up-to-date is absolutely crucial, and Monday has been able to fill that role perfectly.

Capterra loader

The BEST Task Management Software for Small Businesses

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use of Monday.com. I have used other project management software before, but found them clunky and complicated. In order to get more done and spend less time entering tasks, I set out to find a better and cleaner system. In that search I found monday.com and have recommended it to everyone I can think of. They are always updating it and making it better, and I love that about it. I can spend more time working and less time tracking without losing the detailed analysis of work that I am looking for.

Their customer service team rocks too! They respond withing minutes, pretty much every time!

Cons: There are some small features that I wish it had, but from what I hear from their excellent support team, they are in the works! At least for me, monday.com is the perfect software to meet my business needs.

Overall: My overall experience has been excellent. I have been using the software for a while now and absolutely love it. I can't imagine ever needing a new or different project management software!

Capterra loader

Great for effective team flow.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I see Monday as a little bit of Google doc , Trello and Microsoft Excel put together to form an effective program. I like the interface ,and the numerous amount of features I am able to leverage on as a Monday user.

Monday allows us to pass instructions ,tasks ,manage team workflow and even celebrate successful completion of projects amongst team members more efficiently than was the case ,before we adopted Monday. I appreciate the high standard the Monday support crew have maintained over the last one year ,we get response to any query we send to the Monday support crew in less than fifteen minute at the worse. Obviously software providers out there have got one or two things to learn from the Monday support crew.

Cons: Monday is overly expensive.At some point last year my organization was paying for a Monday enterprise plan ,necessitating the need to downgrade to a professional plan where we still get billed every other month.

Capterra loader

Great upgraded experience

Jul 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent experience with the product so far. It's easy to learn and find what you need, and the "?" tips around the interface are helpful when trying to remember what a feature does, when to use a feature, or if it's available to you. Pros: It's better than AirTable at task management because of the ability to share boards instead of "sheets" like Excel, so you don't have to remember file names. From a user perspective, Monday.com also has awesome "updates," "checklists," and other features that allow for note taking and lists within pulses. One of my favorite features is the "add views" option where you can see all the tasks on a board by a calendar, timeline, file, etc. so you can really focus on a specific aspect if the public board is overwhelming. I have not had to deal with customer support yet, so I guess that means the product is pretty user friendly :)

Cons: I dislike some of the collaboration limitations, as well as the lack of visibility into seeing timestamp updates (for admins) on the boards themselves. This feature would be helpful for managers who monitor progress on tasks, etc., as well as being able to see when people update their boards. I know this feature is in the hidden "Activity Log" but it would be easier for managers to be able to see it all in one place, like a dashboard.

Overall: Personal and team task organization, as well as full visibility into everyone's tasks and priorities in the team/company.

Extremely easy to get started, get going and sharing!

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to share, easy to develop to your own needs. Extremely good overview of workflows. No clicking a lot of menus, all functionality easily accessible. And pretty much explains itself as you start working with it.

Cons: The simplicity of use and functionality has on a few occasions made me wish for more complexity and interaction. But in almost all of these cases, I changed business requirements/processes = meaning my initial take on it was too complicated, and monday.com was part of the simplification process. A Con turned into a Pro.

Overall: Checking numerous tools for project mgmt, Monday.com stands out from the crowd in simplicity of use, getting started right away and easy to share. You don't have to be an IT-specialist or rocket scientist to understand and use in minutes. Monday.com gives me a full overview on running projects, as well as helping me keep track of the steps along the way. 5 stars of 5.

Recommendations to other buyers: Extremely easy to get started, get going and sharing!

Vendor Response

by monday on March 16, 2017

This is exactly how we thought dapulse Lars! We wanted to build a tool anyone could use, and easily understand :) What's even better in your review, is how dapulse could help you simplify your workflow. That's most probably one of the best comment we've read so far! Keep on rocking, and thank you!

Capterra loader

I LOVE THIS PRODUCT!!!!

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've tried SOOOOOO many different project management software products, and this is by far the best. It was so easy to use, that i recommended that my church share a board for our projects on my account, and they instantly fell in love. It's so easy to share files, quickly see the status, keep track of deadlines and collaborate. I recommend this to anyone who has a ton of projects and is looking for an easy way to organize it all.

Cons: It's a little expensive, but definitely worth it.

Overall: I haven't had one issue with using this product. It has a sleek, colorful interface. It's super easy to add new projects and organize tasks. Adding photos and files is a snap and tagging people for comment is super helpful. I've tried other project management software, but haven't been satisfied with any of them as much as I have with monday.com

Simple, Effective, Visually Robust

Nov 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: monday.com has made Project Management within our organization so much easier and more efficient. After numerous trials with other PM programs that were overly complicated and text-heavy, we found monday.com to be much more appealing to our creative minds through the color-coded options for organizing and managing projects and the tasks within them. Our team can quickly and easily tell where each project is at throughout each stage of our process by the color we associate with each trackable phase. It is so incredibly simple to use from a tracking standpoint, as you can tag people in updates, see who has seen each update, and the like button allows you to acknowledge having seen it without the need to submit a whole response, creating unnecessary clutter. Conversations can be had and kept organized within each pulse's updates. You can pin important things at the top of each project box. Uploading files is a breeze since it syncs with your computer, Google AND Dropbox. It's so much easier than emailing files back and forth, and even just using Dropbox by itself. It keeps everything together in one place. We love the drag-and-drop feature, as we can quickly reorder our projects based on priority if needed on the fly, or move projects to different groups with no trouble. It keeps us all in the loop and up-to-date with our clients' projects, allows us to keep in-depth track of everything that transpires over the course of the project for reference purposes and accountability, and provides an at-a-glance view of our overall workload in a comprehensive, yet simple fashion. Customization is great; we have been able to cater this program to work the way we need it to without being confined by certain programming restrictions as we found with other similar programs. The way it integrates with email also helps keep our progress on point, and the ability to respond back to updates via email eliminates the confusion caused by having multiple conversations across multiple platforms. We have the freedom to make it work for us, which is what makes this tool so invaluable to our company and to our success.

Great tool for tracking projects

Feb 28, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: If your department is struggling with lists, excel spreadsheets and other schedules that are all never accessible in one area, then this is a tool you must consider. You can make the different boards however you would like and it really does allow your team to get better organized and this is accessible from anywhere which is a HUGE plus. It is a great product and I hope to see more advancements and features added in the near future.

Pros: This was a great tool for my department to help manage numerous projects and allow everyone to easily adjust the status and schedule for all of our marketing efforts. It helped streamline all of our projects into one area for viewing and my department could show sales our forecast for email campaigns, print/web ads and internal company marketing materials we had planned. The software is very user friendly and can be customized as needed. Before this tool, we had excel spreadsheets and/or schedules that were all in a variety of places and made it hard to visually show our entire marketing schedule.

Cons: This has been a great tool for keeping track of different schedules and projects however I think that the tool can further be expanded to help with marketing outreach. Monday.com has done a great job with providing updates to new features but I would like to see what more can be provided for project management.

We are new to Monday.com but excited to use it for project management and communications

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the 1) flexibility of the tool to meet needs of many board functions; 2) easy of creating boads and creating timeline; 3) the user friendly interface, and; 4) the quick and dedicated customer service and trainings. In addition to the easy of use of the software and ability to plan out our work, what I love the ability to put files and links to important documents or sources within those same areas. We traditionally rely on email and other communication tools, but having a dedicated space so closely tied to the task/information at-hand is very helpful (vs. having to search everywhere). It is also worth noting that the help functions have effectively resolved my questions almost every time.

Cons: These are relatively minor, but here are a few areas, in our short time using the software, taht I like least. The first relates to timeline. The timeline at the top is intended to show a visual of the tasks. However, I find that it doesn't work quite right for how we use it and how the software captures timeline data. It's hard to explain, but in general that timeline often isn't useful. However, it takes space when it automatically pops up on top, and takes over the screen. The other area I'd like to work a bit better is the date or date range entry. It automatically pulls up the timeline but I'd prefer it automatically pull up actual dates and perhaps allow us to manually enter dates if quicker.

Excellent Program

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really good organizing

Have the ability to set your own tags

Easy To Use

Has a mobile app

Free Trial

Cons: Free Trial

Costs A lot

Tries to Force Annually Membership On You

Overall: I really loved monday.com. I was looking for a new management site to use because I love to color code everything and trello just was not offering a lot of options for there free membership. I saw an ad on tv saying that Monday.com was free and so I jumped at the opportunity to give it a go. I fell in love with all the customizing you could do. The website was easy to set up and it allows for you to set your own tags as well as assigned people. It even has a mobile app you could use.

Although Monday.com was an excellent site there were something that did bother me. For example the commerical said the site was Free. However, it is not free it is a free trial and after that you have to sign up for a membership. Which is not a problem because I don't mind paying for a product, but when you're using it just to simply keep track of things and you only a solo person using it, it is a little pricey. They even charge for a basic plan that doesn't offer a lot of features and so I feel it should actually be free. Also, they tend to force the annual plan down your throat and you have to pay close attention to find the monthly membership.

Overall, despite those few things I can say that I do recommend monday.com for those who can afford it, but if you can't afford to pay a monthly or annually membership I would suggest looking for another option.

There's isn't a price I wouldn't pay for this kind of efficiency

Nov 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Easy to use

-Visual

-Constantly updated

-Great customer service

-Package options

-Not an excel based service

-Can be filtered to desired visibility (lower sales doesn't need to see management unless desired, warehouse doesn't need to see accounting if desired)

-Highly customizable

-Cross-functional

-Desktop notifications are helpful

Cons: -Would love to see it as an application instead of a web-exclusive service

Overall: After spending gratuitous amounts of time searching for time/project management software options and coming to a dead end many many times, it was beyond refreshing to encounter monday.com for so many reasons!

Every single other project management tool not only seemed like our team would be reluctant to use it, but we were exhausted of putting our focus in excel sheet after excel sheet to hold members accountable for their to-dos.

monday.com allowed not only allowed an accountable, easy-to-use software to help streamline our processes, but we could finally visually MANAGE an entire company's roadmap for A-Z.

Our eCommerce company is and forever will be eternally grateful for monday.com- thank you for putting things in perspective - from both a team POV and a management POV!

Recommendations to other buyers: Only that I wish I would have discovered them sooner

implementation has been easy and simple, displays and dashboards are visually interesting

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to use colors, set up our projects the way we want to, flexibility of the system, customer support has been responsive and helpful, online help is very useful and organized well with a great search feature

Cons: The flexibility of the product is both a benefit and challenge, you have to play around with multiple iterations of the boards to find what works best for your team. It would be great to have some level of alerting for due dates indicated in either the timeline feature or the date feature (ex: set up to receive alerts X days before something is due). For example, if it was a setting, either at the account level or the board level, and it simply puts a notification into the inbox of the person (or persons) on the pulse, that would be most helpful. To take that one step further, being able to search or filter by that date too would be nice (although that might be more complex).

Overall: It provides us with visibility to all the projects the members of our team are currently and in the future, working on. This allows us to see capacity among our team and to report the various projects and their status to our leadership.

Life Changer

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has changed the way our healthcare practice runs. Nothing falls through the cracks, we have a place to store documents, and it's easy to use. This program is fantastic.

Cons: The only thing I'm not crazy about is the mobile application. I still have it, and use it, but I wish it was a bit easier to use.

Overall: Our law firm did not have a functional CRM, and it was a complete nightmare. I tried everything from Google Sheets, to OneNote, to HubSpot, and none of them worked. They weren't customizable, the customer service wasn't helpful, and they all utilize a one size fits all approach. Monday.com has played a true part in growing our business, as we're less focused on scrambling to ensure we haven't let anything slip past us in terms of follow ups with clients, project management, billing tracking, document storage, and more. This program works great for trying to keep track of multiple clients and follow up, keeping everyone on the same page, and enabling your contact storage and document storage all in one place. This program has sincerely saved MY life, and my colleagues talk about how thankful they are for this as well, after working at multiple large companies and never finding a program that works as well as this. Thank goodness for Monday.com!

Capterra loader

Monday.com is just what we've been looking for

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the ease of use and the visual nature of the platform. Being able to see our progress on a wide variety of projects and tasks has been a game changer in our small company. We also love the ability to bring clients in as guests on boards as well.

Cons: the name! It was daPulse and Monday.com has added additional confusion in our office, because we aren't sure how to use the name. We often say "I'll send you that file on Monday" and there's always confusion as to whether we mean we'll send the file on this platform or literally on the first day of the week. We have to keep explaining and that's wasted time.

Overall: The platform has been fantastic and they are adding new features faster than we can even keep up with (which is great!) We love seeing that it's being actively developed and improved. The day to day experience has been great... it works well and we've never had any problems with the usage and functionality. It does even more than we need it to do.

Capterra loader

Organize your project as a team and monitor the results.

Feb 06, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the visual aspect of the interface and the work environment, it is positive that it works in an integral way and has a very well elaborated editing and personalization capacity to get a more personal management and that adapts better to the needs of each project or work team, it is very precise to organize your week and follow up on each project and its progress and time set.

Cons: The graphics are very basic and would be more useful if they offered information on statistics of effectiveness, it does not have alerts and more specific notifications depending on your requirements and the communication of chat between the team is limited.

Overall: In general, it performs very well, its main function to organize and manage work in a great way and allows to monitor each particular project effectively without major problems, the planning and decision making becomes easier when you have all the information on the platform and you can appreciate it visually.

Wow. Just...wow!

Sep 24, 2016
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a fantastic system. I've tried around 200 project systems and I have very specific requirements. monday.com not only meets those requirements, but makes my job a LOT easier. At any given point I'll have around 50-100 fairly complex projects and an endless to-do list - I could NOT manage these without monday.com. I recommend this system regularly to my clients.

Pros: Incredibly easy to use and set up. Customisable to suit the requirements of most businesses. New features and improvements get launched regularly. The support team are incredibly helpful and friendly. A fantastic way of communicating with a team about projects. Really helps with organisation.

Cons: It doesn't have a CRM or functions for quoting/invoicing. API integrations are only available on higher packages. This is why I've only given the functionality 3 stars.

Recommendations to other buyers: If you're looking to keep organised and stay on top of projects, this is absolutely perfect. Perhaps not quite suitable for those looking to use it as a complete product due to its lack of CRM and invoicing features.

Capterra loader

A Swiss army knife for task management

Jan 08, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has tons of features that keep on growing; we specifically loved and utilized the latest additions of time tracking and linking pulses between different boards.

Its features allow for considerably different uses across various teams. We have used it for tracking the development process of tasks for our backend developers team, as a tool for our onboarding team to manage the entire process, as well as as reviewal board for any renewals for our sales team.

Cons: The UI, while relatively clean, is a bit heavy.

The terminology, e.g., pulses, boards, etc, is a bit difficult to grasp at first.

The ability to associate emails with specific pulses is very useful, but I would love for a more elegant and simple solution

monday.com- Simplifying complicated processes

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Visual approach

- Two clicks away from the deepest level of the system

- Versatility

- Easy to tailor to own needs

Cons: - limited possibility for automated processes

- using filter to exclude content on the boards

Overall: For our company we have a lot of sales orders which can be active for several years before completion. It is imperative for us to keep track of key development using monday.com. It is visual and easy to manage. We use it at as a tool to provide an overview that is not possible in our production system. We use several main boards describing different phases of an order providing a linear approach to our orders. Where the order/pulse is moved through these phases/boards we can keep track of new key development. The last phase is constructed as a database were we store all our pulses/orders which provides great traceability.

monday.com is a highly versatile system letting you design/tailor your own approach to project management.

Recommendations to other buyers: Would appreciate more options for automation/limitations on the boards, also cross boards. Would also be great to have option for editing uploaded documents.

Capterra loader

excellent program to manage a project and organize a work team

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Among all the programs that I have seen of project management and organization this has a peculiarity that stands out from the others.

and that monday.com maintains a completely clean and beautiful interface, very easy to use, where we can manage a whole team from a simple template or panel. where you can add tasks easily and to whom you assign them, projects, missions and see the exact status of what is being developed and thus plan the project's load during its execution.

monday.com also contains an application integration in the cloud to share any information of your application, either on the web or from your mobile application.

and where he also has an area of communication with the team and where we can keep any client informed of the project.

Cons: In my experience I have not seen anything negative about this application. but I could say that for some people this tool may be expensive. has a free trial and a payment plan where we can see from your page which has enough documentation

One of the best project management tool I have used so far.

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Monday is very customizable and useful to track many little tasks as well as big projects. It could be use in a simple or complex way to suits your specific needs.

The user interface is easy to use/navigate and looks good.

For me, the best feature in Monday is definitely the search and filters. No matter how many boards/pulses/projects/users you have, you can find the info you need quickly.

Moreover, the customer service is awesome and reachable.

Monday constantly improve the product and add new features.

Cons: I do not have bad thing to say. As they constantly improve the products, all of the cons are resolved one by one.

I have not yet mastered the inbox and notifications. Maybe it's me or maybe something could be improve here.

Overall: It save time for my project planification and organization for the work of my team. We improved our productivity and communication flow.

A quick and easy management tool

Aug 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Monday.com makes managing tasks and teams simple. It is a very straightforward and easy to learn platform with a simple and user-friendly interface.

I like that you can customize task buttons, keep track of projects, and customize just about anything.

Even people who might not feel like they're tech-savvy can quickly pick up how the system works and the platform makes it easy to attach documents, tag team members, edit tasks, and track times. Overall, it's a great tool to have and has made my life easier.

Cons: It would be nice if it gave you the capability to assign multiple people as a task owner as opposed to just one person. While anyone you choose can see a task, the basic platform only allows one owner -- which makes it a bit cumbersome at times if you have a group task.

Also, the basic plan (which does cost money) does not allow you to make your group boards private. So, if you have any confidential information that you don't want shared with other teams within your company, you can't access this on the basic plan which I do find frustrating.

Overall: Overall, our team is able to keep track of tasks quicker and improve our time management. It also helps us stay aware of how busy everyone is and adjust our requests accordingly. I think it helps with our teamwork and respect of each other as part of a whole team. I would also say our productivity has increased and our method of communication has significantly improved.

Only in the Trial Period and I am Amazed

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used pieces of software like this that are computer based, and they seem to be very clunky and hard to customize, and difficult to network. This allows my team to be able to put together new tasks and ideas and work together to maximize patient care, without having to tie up valuable server resources. Plus they can have their own personal boards when they think about having to do something when they get off work - keeping MY office time more efficient, and less time on the phone. With the ease of creating a new task with just one click and keeping it just a heading or making it more in depth, it also acts like an instant messenger. I can make sure the next patient gets taken care of for a new foot scan or XR, or whatever tests need to be ran. It's always up on my computer, and I've only started using it for a week. Excited to see how it helps out long-term!

Cons: I haven't gotten to the price yet, but when the trial is up, we will see what the pricing structure is. For being able to skip weekly meetings and pay for lunch for 10-12 employees, if it's less than $100/month, then it's going to be priced right!

Capterra loader

Just a perfect project management software

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about Monday is the design. All of the common business processes are streamlined and are presented as boards made of rows and columns. Each row is a separate task, and each column is a component of the task: be it status, date, task owner or anything else.

There are ready made templates for common processes: project management, recruiting, marketing outreach and many others. This way, there is one straightforward to manage different processes and collaborate with the team or with multiple teams.

Collaboration is also implemented in an intuitive way: just mention the relevant team member by name in a task or a comment, and they will receive a notification in their inbox.

Overall, Monday is a fantastically well-designed product and it makes managing projects and tasks to be fun again!

Cons: When it comes to a big team, Monday is definitely not cheap. Sharing boards outside of the organization requires a more expensive plan than the basic one.

Capterra loader

The Best Tool to Get Things Done

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Intuitive. Flexible. Customizable. Instantly enables collaboration and informs all parties (inside the office as well as customers and business partners) what's going on.

Cons: Monday.com is so extensible and comprehensive that it can be too much at times. The flip side of having a vast, complete tool is maneuvering around without too many clicks or toggles. Compare Microsoft Outlook to gMail for instance. Not that Monday.com is a memory hog or drags down one's system like Outlook, but sometimes you just want something nimble to hop in and out. Maybe this tool is best used for groups and enterprises. For my small business it seemed to be too much at times.

Overall: Overall, my experience with Mondays.com was a revelation. Seriously. This tool somehow incorporated many of the ideas and best-practices I had been thinking about for years. But I'm no programmer so I was stuck using whatever tools that were available. Then this product literally fulfilled every idea and need I had about how to collaborate within my office (4 users, often 2 or more remote). The bigger the office (4 members and up), the better fit I would expect to see with this tool. But overall, I can't say enough good things about it. It's easy to use. I expect most users will be up and running in one afternoon.

Monday is Funday

May 02, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Oh where to start?! The platform is only limited by your imagination - if you can conceive of how a workflow can work, Monday.com can accommodate it - and automate it! Great integrations with a kajillion other apps, easy user interface, and a TOP-NOTCH customer service team only put more shine on what is a fantastic product.

Cons: I wish there was a more clear data dependency system, though I am under the impression that it is on their roadmap. Monday.com, out of the box, can definitely give you notification overload, but once you get the user preferences wrangled, it's not so bad.

Overall: An actual blast from start to finish. Their excitement and growth is infectious, and their product legitimately works well.

Capterra loader

The best thing ever. Revolutionized how we manage our projects.

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to customize anything we want. We assign colors to employees so we can see who is falling behind or carrying the majority of the workload. We can see if a certain client has a lot of urgent items and needs more attention. We can share our progress with clients so they can see in real-time what we are working on. We've created a way for Billing to know when it is time to bill for a project b y using the tags feature. The software is simply amazing. I cannot recommend it enough.

Cons: I would like a way to sync certain items so they could be on 2 boards at once. I reached out to support about it and they were friendly, helpful, and gave me a great suggestion. It's not exactly what I want, but it absolutely works better than nothing. Seriously, my only complaint is that one tiny feature request.

Overall: Organizing our projects become easier, sharing that progress with clients is easier, billing for projects is easier, chatting about the tasks and sharing files is easier...seriously...everything is easier with Monday.com.

Completely Changed How We Organize our Business (for the better)!

Nov 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and easy to use. The features are great for manipulating boards to fit our exact needs and checklists. Love the guest feature to keep private information private, while also allowing others to participate in certain projects.

Overall: We are a small restaurant group with many team members who work remotely across our locations. monday.com has completely changed the way we are able to communicate quickly and efficiently on projects and day-to-day tasks both inside and outside our restaurants. We have organized all of our information onto our boards allowing each team member to catch up on the status of other member's projects. Our communication and organization has increased greatly. We have used monday.com to streamline our new location opening and look forward to archiving and copying our task board as we continue to expand. We enjoy the "guest" feature allowing outsiders restricted access to specific boards without sharing secure or private internal information. Overall, we are thrilled with monday.com and would recommend in a heartbeat to any business looking to better organize tasks and projects, and encourage communication among team members!

Recommendations to other buyers: Fantastic tool for custom project management!

Game changing service and indispensable tool

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way pulses operate is really nifty. It's like excel meets dropbox. You can add files to pulses, update your team as to where a project is and the search tools are robust.

Cons: Need to add the ability to mass delte/ move pulses

Overall: Monday.com is an amazing tool and service that has totally changed the way I operate and the way my coworkers and I operate. We have used it to coordinate customer needs, manage shipping and keep track of where dozens of projects are in terms of completion. I believe our recent success would have crushed us without Monday.com, it truly is something amazing. If you find your team fighting over who is in the Excel file in dropbox, consider giving Monday.com a try! Managing files and multiple users is a breeze.

Recommendations to other buyers: It's a powerful piece of software, look for all the small ways you can use it to improve workflow. Emailing copies of pulses is a great tool!

Vendor Response

by monday on March 16, 2017

Thank you very much for this review Eric! We're so happy to hear that dapulse could help you manage your entire workflow at TEAM, and that you could gather your team, tasks, projects and even files on one platform. Oh, and we're working on a batch actions feature right now -- stay tuned for mass deleting, archiving, moving, and much more!

Very user-friendly interface

Jun 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how simple, intuitive and lovely the interface is. It actually makes project management a joy. Other project management software I've tried felt like it took too much time just to manage the software itself. There were too many menus to sift through. Comments were too hard to find, and my team was not keen on using it. Monday is so simple, so clean and visual that our whole team has quickly embraced it. I'm even putting my personal projects into it. One of my favorite features is the ability to make checklists in the comments area. Our team is coming up with all sorts of ways to use those (i.e.: check this off to confirm you've read the comment, etc.). We haven't been using Monday for long, so I'm curious to see how we continue to adapt it to meet our needs. I also like that there are templated projects that you can use to get started. I haven't been this excited about a project management platform in a long time, if ever.

Cons: That my team loves it so much they're going crazy making lots of projects and posts, lol.

Overall: We're a group of freelancers who collaborate on business together. We needed a common project management tool that would enable us to collect projects, timelines, notes and attachments all in one place.

Capterra loader

Finally an effective Project Management tool

Jun 23, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using several PM tool in the past and Monday is probably the first one that I really enjoy using.

It is incredibly easy to get familiar with handy tips in the interface that guide the user who is not yet familiar with the product.

The task management is the module I spend the majority of my time in. I define the tasks for my team, they can be shared along literally with one click. There is no friction and we have more productive time left. We have an overview of the progress of all ongoing projects thanks to different views - timeline, Kanban or chart format.

Cons: The system feels slower when more projects and tasks are added.

The pricing is on the expensive side.

Overall: We were able to simplify our task and project management processes with Monday.