Who Uses This Software?

monday.com is designed for teams of all sizes, it helps both tiny startups and huge enterprises work better as a team. It's so versatile, their customers span a wide range of markets and industries.


Average Ratings

1724 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Pricing Details
    Simple, fair pricing that scales with your workforce. Save up to 32%!
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • monday
  • monday.com
  • Founded 2010
  • United States

About monday.com

monday.com is the easiest work platform to manage any team and any project: Simply pick from a variety of templates or create your own workflow to get started. Sync, plan, organize, and track your teams projects from the high-level overview down to the smallest details. Over 60,000 teams use monday.com to focus on whats important, see whos in charge of what, and stay updated in one collaborative tool.


monday.com Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Backlog Management
  • Feedback Management
  • Gantt/Timeline View
  • Kanban Board
  • Prioritization
  • Request Management
  • Resource Management
  • Retrospectives Management
  • Status Tracking
  • Supports Scrum
  • Team Management
  • Template Management
  • Workflow Management
  • Billing & Invoicing
  • Customer Management
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Order Management
  • Performance Metrics
  • Project Management
  • Purchasing
  • Scheduling
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Audience Targeting
  • Brand Management
  • Campaign Management
  • Categorization / Grouping
  • Conversion Tracking
  • Distribution Management
  • Editorial Calendar
  • Multi-Channel Publishing
  • Publish Scheduling
  • SEO Management
  • Social Media Management
  • Video Management
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Data Source Integrations
  • Data Visualization
  • Functions/Calculations
  • KPI Monitoring
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Widgets
  • Archiving & Retention
  • Collaboration Tools
  • Content Lifecycle Management
  • Digital Asset Management
  • Document Management
  • Electronic Signature
  • Information Governance
  • Mobile Access
  • Search
  • Version Control
  • Workflow Management
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Activity Dashboard
  • Brainstorming
  • Collaboration
  • Creator Tracking
  • Idea Ranking
  • Project Tracking
  • Status Tracking
  • Collaboration
  • Discussion Threads
  • Engagement Monitoring
  • Evaluation Workflow
  • Feedback Management
  • Gamification
  • Idea Ranking
  • Ideation / Crowdsourcing
  • Polls / Voting
  • Trend Tracking
  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Dependency Tracking
  • KPI Monitoring
  • Milestone Tracking
  • Multi-board
  • Prioritization
  • Project Planning
  • Roadmapping
  • Supports Scrum
  • Task Management
  • Time Tracking
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Call Center Management
  • Campaign Management
  • Contact Management
  • Customer Support
  • Document Management
  • Email Marketing
  • Interaction Tracking
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Survey Management
  • Territory Management
  • Benchmarking
  • Feedback Management
  • Goal Management
  • KPIs
  • Prioritization
  • Progress Tracking
  • Strategic Planning
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Change Management
  • Compliance Management
  • Cost Tracking
  • Design Management
  • Document Management
  • Product Data Management
  • Project Management
  • Requirements Management
  • Supplier Management
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Collaboration
  • Content Import / Export
  • Diagramming
  • Drag & Drop
  • Feature Management
  • Milestone Tracking
  • Prioritization
  • Requirements Management
  • Workflow Management
  • Automated Scheduling
  • Capacity Planning
  • Change Management
  • MRP
  • Quality Management
  • Scheduling
  • What-if Analysis
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Agile Methodologies
  • Budget Management
  • Collaboration Tools
  • Due Date Tracking
  • Gantt Charts
  • Kanban Board
  • Prioritization
  • Progress Tracking
  • Resource Management
  • Task Management
  • Template Management
  • Traditional Methodologies
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Gantt Charts
  • Kanban Board
  • Milestone Tracking
  • Percent-Complete Tracking
  • Prioritization
  • Status Tracking
  • Time & Expense Tracking
  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management
  • Campaign Management
  • Client/Property Matching
  • Contact Management
  • Email Marketing
  • Interaction Tracking
  • Lead Management
  • Property Alerts
  • Referral Tracking
  • Segmentation
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling
  • Budgeting & Forecasting
  • Dashboard
  • Goal Setting / Tracking
  • Idea Management
  • KPIs
  • Modeling & Simulation
  • Roadmapping
  • Scenario Planning
  • Scorecards
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

monday.com Reviews Recently Reviewed!


Capterra loader

While at first, I was a heavy supporter, I've since changed my position.

Oct 19, 2017
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: It's a very visually pleasing system that helps those with creative minds more easily organize their information.

Cons: Their policies do not protect you from having your property taken. They have no recognition of 'root administrator' accounts, so if you add another administrator you are henceforth vulnerable indefinitely. Alas, the cons outweigh the pros as there are, perhaps less visually pleasing but still perfectly good products (free in a lot of cases) that do what this product does, allows you to retain more security, and has more features available. I'm rather disappointed as I hoped this would become the ultimate solution, but the team had a hard time figuring it out to start - were never motivated to use it just from a system standpoint.

Overall: I've honestly had more problems than solutions when it comes to using monday, formerly known as dapulse. It was very visually pleasing, but that's as far as the benefits went.

Everything About Monday.com Feels LIKE A MONDAY

Apr 11, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Monday really fails to stand out in any special way or to fulfill any special functions. It's best qualities, are standard to every project management collaboration program on the market.

Cons: Monday lacks any type of notification function for overdue or pending tasks. The importing and exporting features - are really not truly features. Instead of adding value to the program, exporting data (csv file) to or from the program serves as a detriment and generally useless. The biggest sticking point for me - Monday requires users to purchase a premium packages in order to use # tags. How, that is not a standard feature in all PM software in this day in age, I will never understand.

This tool is built for micromanagement

Jan 03, 2019
1/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: I honestly can't think of much. This thing is easy to use and straighforward. If you wanted to use it for what it's built for (not sure why), you'd have no issues

Cons: This tool was designed for micromanagement and abuse. My old manager made us use this for a while, and he'd use it to keep track of everything we did every day. It poisoned the team culture.

Monday for Tasks only

Apr 15, 2019
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
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Pros: The tasking feature is excellent. If using this primarily to complete a to do list the functions are really excellent and commendable. This works exceptionally well for our sales and marketing teams but not so well for our operational teams. We have large teams with very complex operations.

Cons: When you are dealing with full project management the system has many key cons. We cannot use this software for our main project management because we need the ability to bring in our clients and/or vendors or offsite representatives to update this at will in a non complex manner. The issue is that each task must really on other tasks only sometimes.

Really wanted to love Monday

Dec 22, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
Likely

Pros: - Nice interface after their rebrand

- Fairly strong project management tool with the basic features

Cons: - They show you features, but make them unavailable until you upgrade. This is highly annoying

- The premium plans' pricing structure doesn't seem logical.

- Many features should be available at the first paid tier, but instead they hide them behind the overpriced upper-level plans. (Basic things like search!)

Overall: I really wanted to love this software as I was a user of the product before the rebrand and reskin from DaPulse.

It had potential, but their stupid pricing levels and feature layouts really turned me off. I communicated this frustration to the company and they blew it off like "sorry, that's just the way things are". I didn't get a sense that they are listening to their users.

Everything was great for 2 months... and then they got nasty.

Mar 05, 2018
2/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Oh everything is great about it. Works across all my platforms, iOS, Mac, PC, the works. Every feature is awesome and this seemed... SEEMED like the perfect tool to use. I upped my stars for this product just because I wrote them about this problem, and got a response back within about 2 minutes, explaining a workaround I can use if I don't wanna buy the pro version. To at least get my data.

Cons: They tricked me into using it for personal organization. Which I did for 60 days. . I can't get into my personal board anymore, to get any of my appointments or documented projects I made for myself. Yep. They are holding it hostage with a cheap trick. So I am here, to tell you all about it.

Too limited to utilize for larger teams

Oct 04, 2018
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: -Free-to-use

-Tons of customization options

-Intuitive nesting

Cons: -Unpleasant UI

-Spam-looking "reminder" emails

-Not very intuitive

-Not enough features to justify migration from alternative project management/organization apps/services

Overall: Briefly used when trying out different project management software

Capterra loader

Not a Fan

Oct 01, 2018
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: I loved the marketing videos and the website in general. It was the reason that I signed up for the free trial. The app itself is colorful and well-designed. Clearly, a lot of thought was put into the UX and UI.

Cons: However, despite its cheerful appearance and design, the app never rose above its competitors. Anything that could be done at a steep price on monday.com could just as easily be done on Trello or Asana in my opinion. If monday.com was free, then it would be a personal choice, I suppose; at its price point, I found that it was simply not worth the investment.

Overall: A nice product, but certainly overpriced and (slightly) overhyped.

Not quite there

Oct 03, 2018
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: IT's a good way to visualize your workload, and your team. There are better tools though.

Cons: Just didn't seem to be as user friendly as something like Asana.

Overall: We tried to get on board with it but couldn't get it going. Switched back to Asana.

Heather's Review

Oct 09, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
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Pros: The redesign of the software is very nice. It seemed relatively easy to use and to share with other teammates.

Cons: The software didn't relate to any of the problems i actually needed to solve. It was a great interface, but too clunky or simple for the advanced tasks i needed it for.

Overall: Overall good, but not a good solution for the organizational problems I was trying to solve. I have since found much better solutions out there for these tasks.

Glorified calendar app

Dec 04, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
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Pros: It is kind of neat that you can add a timeline to individual phases to get more accountability out of your team.

Cons: Paying for having a little timeline plugin which is what's essentially a calendar doesn't seem like something people should be paying for, and their marketing wayyyy over hypes their product. Relax you made a timeline, not a time machine.

Didn't work for us

Nov 21, 2018
2/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: An interesting approach. But didn't work for us.

Cons: Usually project teams will need something more flexible.

There are Better Products

Mar 07, 2019
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Customizable interfaces are easy to make while organization is top-notch

Cons: Inundated with messages from their staff pestering me to upgrade. Free trial version was very limiting

Confusing

Dec 12, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: It's a great concept-I like the app and desktop options

Cons: I'm computer savvy and it was hard to figure out.

Capterra loader

Life changing enabler of productivity for all sizes of team

Oct 19, 2017
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Visual, its very easy to visualise tasks and see what you and your team have on by ways of workload.

Initiative, although it has many features, all are logically positioned within the webpage so you never find yourself being lost in menus.

Customisable, the boards are completely yours to design, own and use. Changes can happen instantly and hassle free meaning things can adapt to the needs of the team.

Support, when ever required, support has been readily avaliable and responsive. Bugs, although rare, have also been resolved quickly.

No subtasks, so many say sub tasks are a con, but sub tasks really cause issues and it's how to lose things, so a flat task structure hugely improves clarity.

Live system, updates and task status update instantly for all users in real time. No "who has the task spreadsheet open?" anymore.

General, this is a "to do list" which is Initiative and interactive which once properly implimented for your team will revolutionise work flow.

Cons: Speed, as use increases and boards become larger, the interface is significantly slower. Promised improvements in speed have yet to be seen.

Bulk updates, there are bulk update features for tasks however these are unavailable for all column types

Large boards, large boards are hard to mannage due to speed and bulk update/automatic date fields etc.

Bulk import, importing from excel recently avaliable is good but limited

Overall: Already covered in previous question in part.

Not needing to remember things

Empowering team to tackle tasks in an order which suits them within the bounds set.

Improvement in productivity and customer response.

The software is a solution to some of our problems, just maybe not the best solution.

Jul 30, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It is visual so it's easy to see where things are at with a quick glance. As a tool to help our company be more productive, it's nice to have software that does not slow you down navigating or understanding it.

Setting up boards can be a little time consuming to figure out how to best lay out the fields for that particular need but it incredibly easy and dare I say intuitive. (i.e. Do I use the date option or timeline option? Can I fit the options I need in a status box or does that need to be a text box?)

The format and readability of the site allows even our technologically challenged dinosaurs of the office to use this software with ease.

Cons: The pricing on this can be a little confusing and prohibitive. Price is broken apart by what features you pay to use as well as number of users. We are a smaller company but have plenty of need in organizing systems and communicating information. Monday seems like it would be a good match for our bottlenecks but doesn't fit what we need exactly, so while we can stretch the capabilities to work for us, it ends up being a bit cost prohibitive for us to do so when adding in

useful features (private boards, selective sorting, etc) also adds to the cost with every addition.

Monday is much more convenient to what we were doing before (whiteboards, spreadsheets, calendars) as everything is located in one place but our previous solution was free and this fix (that requires quite a bit of tweaking to hold our needs) comes with a monthly price tag.

What it boils down to is this software is convenient but not necessary. I don't see it paying for itself with time or cost savings due to having better communication and more of our info located in one location. If it doesn't increase profit, is it worth it? So far my answer is no.

Overall: Much more of our info readily available (even on jobsites thanks to the mobile app) and all on one platform. Plus the real time updating of information that can be seen throughout the team is a game changer. We love that you can tag tasks to an individual as well.

Promising new way to track projects

Nov 21, 2016
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: More modern, flexible way to track projects as a team v. sitting in front of spreadsheets and project plans all day that have to be emailed/made more presentable for executive leadership, which is a time sink. It serves a high level AND a low level purpose for true transparency across all levels. I love how configurable it is for OUR needs and terminology, and how easy it is to share and subscribe to updates.

Cons: I am missing some key capabilities, like tracking which people are working on something and roughly how much of their time is being spent on it. For now, I'm just tracking who is leading. I also cannot track what skillsets are required, what systems are affected, etc. These needs are somewhat specific to our environment, but these details enable our decision-making at a high level. Even something as simple as creating our own custom tags for things and making those visible on the Board and filterable in reports would be one idea that other organizations might use too.

Overall: I believe in working smarter not harder, and in my line of work (managing complex IT projects, typically software) traditional tools make that difficult, if not impossible, because I spend all of my time updating project plans that no one will ever look at. I appreciate the Dapulse way of simplifying project tracking so that my team spends more time working than tracking, and when they do need to track something, it takes less time and is more intuitive to do so. While there are a couple of key capabilities that I am missing and have to handle in other ways, such as Excel sheets, the majority of what I need is there already, and I am hopeful that Dapulse will continue to innovate and deliver their spin on things like resource allocation, effort estimation, what-if forecasting, and early alerts for potential delays that the system recognizes before humans do, etc. I am overall very pleased with customer support and value for the cost of this tool, and I am excited to see this product go even further.

Good platform, struggles with some capabilities

Jun 06, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the color coding, and simplicity of the platform. Thank goodness they changed their name, because saying their previous name was mind-blowing in a professional setting.

Cons: Some of the capabilities are a bit out of the box, which in theory sounds good, but ultimately it meant we had to do work arounds for work arounds. There is not a section or ability to choose to see all of someone's tasks on a calendar or in order of due date. It simply shows "all" of someone's tasks, completed or not. Which meant we had to do digging through tasks or remove them when completed, even if that task was part of an overall campaign/pulse.

I love the idea of this platform, and I wanted to love the simplicity of it as well, but using at as an agency just didn't make sense with having to find a work around for everything.

Also, the mobile version is not as robust. I would expect to be able to do the same on mobile as on desktop with how simple the platform is.

Overall: We were able to organize our tasks, but ultimately it did not do what we needed it to do overall.

Capterra loader

An unspectacular entry into a crowded field

Sep 08, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Monday.com has a nice, native client for my iPhone, and a decent website. It is easy to track "boards" and the interface is fresh and modern looking.

Cons: I began using this product when it was still called "daPulse" and it felt like it was in beta at the time. It still feels like it's in beta. Features available on the web client do not match those on the mobile, native tool, and they are not inconsequential features. Their support staff, while delightfully polite, have a pretty-canned reply of "we know about that and hope to fix it in the future" to nearly every bug report. The lack of integration with other tracking tools makes like JIRA or TFS limits the usefulness of this tool, as everything has to be duplicated in it.

Overall: Monday.com is an answer in search of a question. While it attempts to be a novel approach to task tracking, and it provides a nice summary view to be handed off to upper management, it lacks the sophistication of detailed tools dedicated to tracking. The (current as of this writing) inability to *copy* tasks from one spring (AKA "board") to another doesn't allow for history tracking. Tasks must be moved, or retyped in their entirety. Such a simplistic feature being absent makes this difficult to recommend, especially when combined with its lack of integration with other tools.

Capterra loader

Another good (not great) project management tool

Jan 16, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Visually, Monday.com is appealing. It's color scheme makes it easy to quickly scan and view a project or task's status. It is also very easy to organize projects and tasks in various boards. Each task has the ability to add comments, files, docs, etc to keep everything in one place.

Cons: There are some key features I always look for in a PM software that this one doesn't have: task dependency, able to quickly build timeline, easily describe who is accountable for which task. Right now, timeline building is very click heavy. It's OK if you are needing to manage few projects with few tasks, but by not having task dependencies or a user flow that makes it easier to get several dozen tasks added, it is very time extensive.

Overall: Overall experience is good. If you're utilizing this software, you need to make sure that your team's adoption is fast and consistent. Otherwise, you'll find yourself being the only person using it and doing more micro-management.

I Wanted to Love Monday.com

Jan 25, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: I wanted to love Monday.com-I'm a huge proponent of project management across many departments in an organization. Often IT seems to lead the charge here, but marketing and operations can also benefit from this type of software. BUT monday.com feels too much like a pretty, simplified version of Microsoft Project.

I do like that you can create separate projects and tasks but setting everything up and inviting people to join is cumbersome.

Cons: The software is not intuitive to someone without a project management background. Software like monday.com, Asana, Trello should be simple and easy for everyone to navigate and monday.com falls short on this point. While it has everything you need to organize complex projects that lack of ease for the everyday user makes it fail for my organization.

is a great way to organize projects among teams

Jul 18, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: interface, friendly with the user, and the people in the back supporting the customer is great, friendly and replies fast.

You can create your own boards, edit tags, upload files, tag your team keeps track of projects or things to do.

They continue developing new things to make it easier to use and optimize tasks.

Cons: It has a few bugs but the team tries to make it better everyday.

It should be easier to search an archive pulse or file, when you want to un archive a file is a little confusing on how to do it and won't show immediately on the board.

Overall: Organization

Efficiency

Less leakage of information

Keep track of projects or pending stuff

Better communication with team

It's like a beautiful Excel...

Jan 04, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: The layout and designs are beautiful. The tool looks very nice - the way it is presenting the charts and time sheets is just wonderful. They have a vary good marketing - it looks better than it works in my opinion.

Cons: There is nothing outstanding about this tool. It is just like an excel (tables, charts etc.) but made in a beautiful manner. Most of the functionalities can be introduced into standard spreadsheet and used without of this pricey tool (looks cheap but in long run can be prices). We tested it but did not choose to use it as we did not find the added value.

Like a whiteboard on your computer screen

Nov 28, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how projects are lined up with icons denoting who is responsible for various stages of the projects.

Cons: The ability to add columns is nice, but the functionality becomes redundant after just a few columns.

Great for collaborative teams

Oct 07, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Probably one of the best UIs out there for a project management tool. Very modern and well laid out. The ability to easy collaborate with other team members, track dates & progress is definitely its strong point.

Cons: This is really a tool for teams - being a one man operation having to assign tasks to myself became a bit daunting. If your in a position where you're sharing and delegating tasks on a daily basis I can definitely see the fit, but not the best for solo operations.

Pricing model stinks

Jul 25, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Its very flexible and can be used across the business for lots of different types of jobs. It's UI is also nice.

Cons: Once you take the plunge and pay for your team, you start getting used to it and realise that they have restricted certain features if you're not paying for the next level up. Often, they are pretty basic features such as searching for pulses (the items of work) and if you're using it properly, you can have hundreds of them. You also can't see change logs that are more than a week old. These are gritty little things that are just plain annoying because they arent cheap in the first place and we only have a small team. One of our pulses is now to find an alternative!

A good project management tool but not flexible enough

Mar 21, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The features that Monday does well are great and being able to create a project list with custom fields (we had to upgrade further to use this functionality) and a timeline is very helpful. I found the tool easy enough to use and plan my team's projects.

Cons: The main issue is with flexibility. Monday has gone down a specific route of how they function and how you can create projects, which makes sense, but when you're working in a team you really need a tool that lets each person work in the way that suits them. That's why I ended up moving to Asana. I can't fault Monday's product other than it didn't work for everyone on my team.

Monday.com's New Brand

Oct 17, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's solid software that allows you to manage workflow pretty decently.

Cons: "Dapulse" - I don't really like the name, but I digress. Monday.com is starting to become overloaded with features that it's starting to overwhelm me as a user. I used to enjoy using the product but it's so convoluted now that I don't know if it's trying to combine a bunch of different products I use into one - which is fine, but not at the risk of a good user experience.

Capterra loader

Didn't get past the initial setup because of their customer service and sales approach

Jul 27, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It looks like a clean, efficient tool and that appealed to me a lot while searching for a new tool that my volunteers would actually use.

Cons: I contacted them about non-profit pricing and got an autoresponse. Then I got a human response that didn't even answer the basic question "do you offer non-profit pricing discounts?" and asked what other tools I've been using. I answered, and they said "great, I've got a consultant in mind to help you with that. They'll email you soon." The consultant emailed a while later (a day I think), and still didn't offer me any information, asking to set up a phone call to discuss my needs.

My needs were already laid out in the previous thread and the initial question. All I wanted was a "yes, we offer discounts of X%" or "yes, we offer discounts that depend upon the services you request" but instead I got jerked around and they wanted more of my time before offering me any information whatsoever.

Overall: None, as I never used it given the terrible customer service approach.

monday.com is overwhelming mehhhhhh....

Aug 01, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Its a great idea in THEORY to have all your task and all that jazz centralized for all your employees, the visibility is nice, and that is what this does it make it nice and pretty for you, and if you are looking something to make your to do list super fancy than this is the software for you!

another pro is you can try out a free trial.

Cons: I see monday.com as a "to do list" so I would never pay for a to do list generator that makes my to do list look nice. so my first con is that its not free (actually the trial is but after that you gotta pay up)

OK Basic Project Manager

Aug 22, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Monday has a catchy design and interface that is fun to use and easy to work with.

Cons: The software is limited for my use. I needed the ability to better organize and tag projects and have them related to one another. This is more of a "flat file" style spreadsheet approach to projects.

Overall: For small teams with straightforward deliverables and time lines, this is I'm sure a good product. Just not for my usage.

Glamorized Excel Spreadsheet

Feb 22, 2017
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: Great interface, visually pleasing and easy to use

Cons: Limited output on project progress - cross project updates.

Overall: Beautiful interface, easy to use but not much more functionality than using excel. If you are looking for a project management tool capable of integrating functionality this is probably not the tool for you. We have cross platform products with intersecting projects and I have been finding it is very heavy on the data entry with very little output for project progress.

Vendor Response

by monday on March 02, 2017

Hi Laura! Thank you for taking the time to leave a review :)

Let's say we agree with you somehow: dapulse is like excel... on steroids! The idea is the same: a highly customisable and intuitive tool that helps you create any type of structure. dapulse's advantage and secret sauce would be its interactivity, ability to share and store files, and communication aspect.

We also agree on the limitations -- we're not excel, and will never be.

Thank you again for your review Laura!

Great Idea But Complicated

Sep 19, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It's great to be able to map out tasks, assign items to team members and provide updates on tasks.

Cons: Set up took a long time as it's not the most user friendly program. After the free trial ends it's too expensive for what it is.

Monday.com Review

Mar 05, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Great overall idea for start-up & established businesses.

Organizing & managing sales & inventory all in one.

An cool business communication tool.

Cons: Paying for additional features that should have been included.

Not really worth the monthly fee.

Overall: It was ok but not an experience I would recommend to anyone under 2-3 employees like myself. It is a bit more time consuming than I expected, but not worth leaving a simpler for.

Capterra loader

Waste of time (ironically)

Nov 23, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: We tried to implement this software at the last startup I worked for but it was a massive failure. Entering the projects you're working on is easy but then you have to also enter some arbitrary number of hours for tasks and before you know it you've assigned yourself 143 hours worth of tasks to tackle this week.

Cons: Prioritizing isn't easy and all of this get visualized in Gantt charts which I find totally useless. When tasks don't get finished by the end of the week you just end up shifting them to the next week. We spent more time moving stuff around and setting it up than it was worth and the PM trying to manage things still just ended up chasing everyone like before.

Overall: Meh - I would use Asana, Jira or Trello over this software any day.

Monday.com - glitchy but helpful

Nov 13, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Monday.com is great for organization. My team uses ti to organize all the content we are producing. It helps track who is doing what and keeps my team accountable for their tasks.

Cons: Monday.com is very glitchy particularly on my MacBook. Also, the mobile app is ok- would not say it's great.

Overall: Good to have, not a MUST HAVE.

Productive

Jul 11, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, the software is flexible! it helps a lot to organize a work team and track the information easily and also follow up.

Cons: Sometimes it works slowly and is not a internet problem, maybe could be when the more than 4 team members are working on the app. Not too sure about it but could be!

Overall: Organization, efficiency

High potential, but pricey

Feb 15, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Its friendly interface drags attention to users. It is pleasant to look at and place work schedules. Easy customization of templates. Effective standard templates Integrated with calendars

Cons: Price The number of allowed people in a team is too small. It becomes too pricey to work with a regular size team of 5 to 7 users Reporting capability is limited

Tricky App to get used to

Jan 13, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This app was very confusing to most people in our office, but I did see how it could be good for creating transparent, strong workflows for businesses

Cons: It was all over the place with the layout and the task classifications. Very hard for most people to get the hang of and use effectively.

Overall: I probably wouldn't recommend it. Sorry - they can't all be winners

Capterra loader

Wanted a Gantt chart generator and monday.com does that and more

Oct 12, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Functionality is impressive...think Gantt chart on steroids! Very helpful for basic project management work, setting goals for projects with timelines, keeping projects on-track. It was very user friendly and has a good support system if you run into problems.

Cons: It isn't a replacement, however, for more robust project management systems like Basecamp or TeamWork. I would use depulse if all you wanted to do was produce a Gantt chart, but if you wanted a system that could handle a complex series of projects, then I would use a more robust system.

Overall: Great at enhanced Gantt chart generation with some project management features. Useful in visualizing projects, timelines, and progress on goals.

Capterra loader

Very Easy to Use But Too Basic for Me

Jan 26, 2019
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Monday is very easy to use. When you first sign on as a first time user, you probably won't have problems figuring out how to navigate Monday.com. It's user friendly and the the features are easy to find.

Cons: I felt that this product just didn't have enough features to be worth it to me. It was to basic, didn't distinguish its self enough from other platforms that we were using it for. I got a free trial and tested it for a month and didn't find enough features that were worth using for me. You can tag things as not started, started, and done, for example. But other software might let you keep notes on your OKR meetings or link related objectives and Monday doesn't allow these.

Overall: We were using this software to manage OKRs. We didn't end up staying with monday.combecause of its limited number of features.

What, Me Worry?

Oct 30, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Collaboration of tasks between my peers.

Cons: any decent feature is at an additional charge. Columns are set for the entire page and not the grouped line items. And the names you call things I can't remember right now lol.

Overall: It does allow management to actually see the amount of work I do daily.

nice product

Nov 02, 2016
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Comments: We love dapulse. The community could be more involved in the dev. Rep is doing an amazing job to get the community informed, but sometimes we have the feeling that she has to ask the dev or other team members to get informations about the process, by sharing a roadmap o dapulse, it would be easier for everyone to get an inside and see in which direction dapulse is going. ...

Vendor Response

by monday on December 26, 2016

Hi David! Thank you so much for this great feedback! We are making quite changes in our way of working, you'll feel the difference soon, we're sure!

Also...we will work on sharing our roadmap, stay tuned :)

Keep loving dapulse.
the team

Pared-back project management

Nov 21, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: We use Monday.com to manage work flows for a small content team. The best thing about the software is its flexibility and ease of use

Cons: Limited features. Would like more / better functionality around calendar views and blocking / nested tasks.

Capterra loader

Good task management for remote teams

Aug 22, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple, easy-to-use interface and flexibility

Cons: too many choices on how to set up. Can't permanently sort by due dates. No automatic "hide" or archiving for completed tasks.

Overall: After a month with this tool, I'm optimistic that it'll help us stay on top of things.

Trello alternative that is slightly less intuitive

Mar 08, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Free collaboration software with ability to share documents and weekly status updates for project management

Cons: User interface is less intuitive and email updates on boards become unnecessary in many cases. Team dropped use without buy-in.

Useful for managing many projects

Dec 14, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of communication for all parties in a group; ease of creating and tracking project milestones across a wide variety of projects.

Cons: Use of the word "Pulse". It's weird, just stop it already. But the software is great.

It does a decent job

Dec 14, 2016
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Comments: Pros: Beautiful, responsive interface. Simple, easy to use. Excellent tutorial and onboarding. Light collaboration and scheduling tools.

Cons: Weak project and task management tools. Incomplete Android support. Expensive.

Vendor Response

by monday on March 15, 2017

Hi Hong Ze! Thank you for taking the time to review dapulse! We're happy to hear that dapulse is easy, intuitive and that the customer success team nailed the onboarding process :)

Regarding your cons, we'd love to have a call with you to discuss your set up and see if we could give you some tips to get the most value out of the tool.

I tried Monday for project management for our company

Jun 18, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I love it! I would choose this over basecamp any day of the week. The visual aspect is better for us visual people.

Cons: I haven't seen anything I dislike yet. I haven't used it long enough to form any opinion for the negative

Ok Software - not my first choice.

Nov 02, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It was pretty easy to get setup and structured.

Cons: It just felt clumsy and confusing as I had more and more projects built into it. I switched to Asana after this project.