# monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is monday.com the right Project Management solution for you? Explore 5738 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147657/monday-com/reviews

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monday.com

4.6 (5738)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of monday.com

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

JC

Jack C

ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration capabilities, has such much of my experience comes from working with it with our clients.“

January 12, 2026

AM

Aqiral M

Project Management Solution for GrowingCivil Engineering, 51 - 200 employeesUsed the software for: Less than 6 months.

“Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans — which may limit value for small teams or solo users.“

December 5, 2025

JC

Jack C

ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows.“

January 12, 2026

MH

Michael H

Sales and SupportInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able to).“

February 21, 2026

Rene M

IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams.“

December 21, 2025

RV

Ravi V

Quality AnalystConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“some features are over complicated , some easy things like reporting and time tracking requires paid add ons - mobile app is bit clumsy as well.“

November 9, 2025

Don M

Asst. ManagerTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years.

“What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate efficiently.“

April 6, 2026

John M

Area Sales ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“Monday com interface is very much cluttered and there is too many active boards and sometimes it gets difficult to find a item during a busy period or when you're under pressure to get something done.“

January 1, 2026

## Showing most helpful reviews

Showing 1-25 of 5738 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Patricia L.  
Operations Manager  
Hospitality  
Used the software for: 1-2 years

### "Solid tool for tracking and optimizing workflows"

April 7, 2026

5.0

Monday.com is the primary platform that enables me to assign effective tasks to other teams and monitor effectively. It provides systematic reports that streamlines operations and enhances efficient resource allocation.

Pros

Organizing internal tasks with Monday.com has been a win win progress from my experience. It offers comprehensive insights of workflows and tasks progress from one time to another. It has simple dashboards that enables teams to analyze data and track KPIs effectively.

Cons

The few drawbacks that I have experienced originated from the deep learning curve as a new user of this platform.

Review Source

MH

Michael H.  
Sales and Support  
Information Technology and Services  
Used the software for: 2+ years

### "Monday.com for every day of the week!"

February 21, 2026

5.0

Overall, I'd recommend it in a heartbeat. It's super versatile, has a pleasant UI, and is really easy to maintain and share with others. I use it all day every day and I'm glad!

Pros

Monday is so versatile - we use it for meetings, progress tracking on projects, tracking bugs, cross-team information visibility, and even our company directory.

Cons

Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able to).

Review Source

PS

Paul S.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "I love-hate Monday.com "

March 5, 2026

3.0

Monday.com provides an easy to use (for end users) project management and collaboration platform. It required some learning and effort to set up, and pricing can be on the high side to get the features you require. It is one of those love-hate solutions.

Pros

Monday.com is a good cloud based work/project management platform. It provides a colourful and easy to use interface for users, with plenty of templates, automation and reporting tools.

Cons

The free tier is not very useful and there are only 3 paid tiers. Some essential features are tied up in higher plans - forcing you to upgrade. There is a learning curve to customise it to how you want.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Insurance  
Used the software for: 2+ years

### "Monday.com is great for light to medium needs, but you may outgrow it's capabilities"

January 28, 2026

3.0

I was on the team that initially vetted and recommended Monday.com, and I've used it for 4+ years almost daily. It excels with simple project management and offers extremely user-friendly functionality. However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams.

Pros

The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people.

Cons

It lacks many of the more advanced capabilities offered by Asana, Jira, and other task/project management platforms

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

The team felt Trello offered a poor user experience and a limited interface

Review Source

VR

Verified Reviewer  
Operations Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful tool, but comes at a price"

March 31, 2026

5.0

We have been using monday.com for a while now and overall it does what it promises. It keeps the team aligned and projects on track, which at the end of the day is what matters. We just wish the pricing was a bit more fair for growing teams. If you are a small team or a larger company with budget to spare, it is genuinely worth it. If you are somewhere in the middle, you might find yourself questioning the value every time the renewal comes around.

Pros

Honestly, the visual layout is what got us hooked. Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow. The automations are also a game changer once you figure them out. Things like auto assigning tasks or sending reminders used to eat up so much of our time, and now they just happen. Collaboration feels natural too, everything stays in one place instead of getting lost in email threads.

Cons

The pricing is where it starts to hurt. As soon as our team grew, the cost jumped significantly, and some features we expected to be basic are locked behind higher tier plans. There is also a learning curve. New team members do not just get it right away, we almost had to dedicate time to onboard each person properly. Sometimes the platform also feels a bit slow when we have a lot of boards loaded up.

Review Source

AC

Angel C.  
QC  
Import and Export  
Used the software for: 2+ years

### "Good to try software."

March 10, 2026

4.0

I like to work on Monday app in simple day to day tracking for my workplace. I will continuous to use it.

Pros

What I like most about Monday .com is it provide clear visibility, flexibility, easy tracking. Users can customize their own workplace by adding the necessary subject which makes it much easier to track tasks, priorities, and progress across teams. It also helps everyone stay aligned and avoid missed follow- ups using their real time updates.

Cons

Can feel overwhelming if dashboards are not well designed, this could be easy to build but hardly to maintain or overbuild. Sometimes I can feel too many automations can confuse users.

Review Source

Elon E.  
Consultant  
Financial Services  
Used the software for: 6-12 months

### "Simple, visual and efficient project management tool"

March 18, 2026

5.0

Overall, my experience with monday.com has been positive. It’s a user-friendly tool that helps structure work and improve visibility across projects, even if some advanced features require a bit of time to fully master.

Pros

What I liked most about monday.com is its intuitive and visual interface. It makes it easy to track projects at a glance, and the flexibility of the boards allows you to adapt it to different workflows quickly.

Cons

What I liked least is that it can become quite complex when you try to use more advanced features, especially automations and integrations. Also, the pricing can increase quickly as your team grows.

Review Source

Mai M.  
Managing Director  
Hospitality  
Used the software for: Less than 6 months

### "Mondays can be great!"

February 24, 2026

5.0

It has been a seamless implementation and we are thrilled with our decision to utilize this platform. It has been a net positive to our team!

Pros

Wildly easy to implement and onboard the team! I found the platform incredibly user friendly and fully appreciated the aid of the customer support while setting it up!

Cons

Thus far, NO cons! It has truly been easy to adopt, implement and use daily! The entire team has enjoyed the experience and we have no regrets!

Review Source

Kailey A.  
Jr. Project Coordinator  
Construction  
Used the software for: Less than 6 months

### "Simple, Effective, What Else Could You Want?"

March 5, 2026

5.0

My overall experience with monday.com has been overwhelmingly positive. I use the program daily and enjoy using it in conjunction with GC Pay.

Pros

Monday is an efficient and simple way for me to track subcontractor pay applications. It has an easy-to-learn layout, and I was able to implement it in my role quickly.

Cons

I do not currently have any complaints about monday.com. I have not fully explored the capabilities and tools on the site.

Review Source

Suzanne F.  
Director of Operations  
Real Estate  
Used the software for: Less than 6 months

### "Monday.com makes your life easier!"

March 18, 2026

5.0

I have enjoyed the experience, and found it to be a useful tool in managing many projects, all including important details.

Pros

Monday.com is a helpful tool that I use as a Real Estate Team Operations Director. It's easy to format your calendar, checklists, etc. and share it with your team. I use it to delegate tasks for each property we work with to make it clear what needs to be done and my whom. It helps manage our processes, and simply automate tasks that are always needed for each property, along with being able to easily add in new items per listing as needed.

Cons

I honestly like all of it! It has great customization tools, solid customer support, and is a good value for our team.

Review Source

VR

Verified Reviewer  
General Manager  
Animation  
Used the software for: 2+ years

### "Sadly a downfall of a once great tool."

November 18, 2025

2.0

When Monday.com was new, fresh and innovative we were big fans. Sure, it was a bit pricy, but it matched our needs very nicely. But over time we encountered to many limitations with scale so we had to move away to another tool. which ended in a horrible user experience for all team members due to a daily "Your Account will be blocked" message showing up for the rest of the subscription period. For EVERY employee of the company. HORRIBLE.

Pros

Gerat Design and great feeling when interacting with the modern and team motivating interface. the features it supports feel great for the team members to use.

Cons

we encountered more and more buggy behaviour on Scale using Monday.com to a point where we canceled the subscription. But then the horror happened. When the plan is canceled EVERY team member (Employee) will see a big warning banner EVERY SINGLE DAY saying: "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025".- this is a huge NO GO and Customer service said there is nothing to do to prevent this from showing to every team member. "You will be blocked" messages going out to ALL employees for the next few months until our migration to another tool is completed is HORRIBLE.

Switched from

[Flow Production Tracking](https://www.capterra.com/p/150447/Shotgun/)

more modern interface and modern UI that matched our needs better at the time.

Review Source

SK

Suzette K.  
Hospital Director  
Veterinary  
Used the software for: 6-12 months

### "Monday.com is a winner"

December 1, 2025

4.0

Overall very positive experience. Much less complicated than some other similar programs and achieves the same goals.

Pros

Monday.com is an easy to use and easy to share platform. It is intuitive to use and a great place to store and share list and data.

Cons

There was really nothing I did not like about Monday.com. I was introduced to the system when I started a new job and in the past had been using another program. Monday.com was so much easier to use.

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Joined a new company and was glad they did not use smartsheets which is a very complicated program

Review Source

PT

Paul T.  
Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "A good solution for single point of truth on shared spreadsheets but expensive."

September 7, 2025

3.0

Very effective for my case use. But incredibly expensive as a solution to create master, shared spreadsheets. It clearly does do more than just this, but given the default views and setup, that's essentially what it is - rows and columns. It's incredibly over priced for this.

Pros

I couldn't keep effective version control over several shared spreadsheets very well. Enter Monday which worked wonders to do this. Created a single point of truth for key data where other tools I suffered from multiple versions being saved by various users, leading to inaccuracies.

Cons

Cost. With a need to share across internal users and external - you can absolutely do that - but internal occasional users must have a full seat and the cost rachets up and fast! Also, it requires a minimum seat subscription at start up meaning it starts more expensive than it needs to if you want to try it.

Alternatives considered

[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing monday.com

It was more user friendly than these particular tools and overcame my challenges more directly, at the time.

Review Source

VR

Verified Reviewer  
Proprietor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Continually improving and leading the way for project management"

August 25, 2025

4.0

I set this up for an organisation I work for and it has absolutely improved communication, task flow and productivity. It has also allowed upper management to get an oversight into the output of the team that is using it.

Pros

Monday is a very easy to setup and use platform. You can see benefits almost instantly when you start setting up your first board. Features such as the ability to view projects and tasks in multiple views (table, Kanban and calendar for example), and the automations are amazing. The number of growing integrations is another bonus. The special pricing that Monday offers Not For Profit (NFP) organisations makes it an absolute leader in this space.

Cons

There are some limitations in the platform such as an inability to create some automations at the sub task level. The support/development teams do a decent job of monitoring feedback in their official forums though. With enough feedback, some of these limitations can be addressed over time.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Of the two platforms, Monday offered a lot more functionality and benefit.

Review Source

Desiree M.  
Implementation  
Computer Software  
Used the software for: 2+ years

### "From Chaos to Clarity: Why We Chose monday.com"

July 29, 2025

5.0

monday.com is the best work management platform I’ve used. I manage internal sales operations on it, run client projects, and build full systems for SMBs and Enterprise teams alike. It saves time, improves accountability, and streamlines collaboration. As a monday.com partner, I’ve seen firsthand how transformational it can be when implemented well. The community and support have also been a big help when pushing the platform to its limits.

Pros

Whether I’m building complex CRM systems, project trackers, or onboarding workflows, it adapts to virtually any business process. The combination of automations, dashboards, and connected boards creates true end-to-end visibility across teams. I also appreciate how intuitive the UI is for new users, which makes adoption easier for the companies I consult with.

Cons

There’s a learning curve when trying to build advanced logic, especially without formal training. Also, permissions could be more granular for Enterprise users managing cross-departmental access.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing monday.com

Monday was easier to implement and my brain just 'got it'. It made sense to me.

Review Source

AO

Arvin O.  
Marketing Manager  
Retail  
Used the software for: 1-2 years

### "Monday.com - Review as Manager and User"

June 30, 2025

5.0

Very nice and easy so far. I like how simple and easy to navigate it is. It grows with practice though.

Pros

Project Management - assigning of tasks and managing the day to day deliverables in boards and its timelines.

Cons

Suggestions or tutorial guides - the absence of suggestting boxes that highlight features may be something to explore.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/)

Reason for choosing monday.com

Because of the ease of use and minimal training needed for deployment

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/)

Because of the ease and UI differences between the apps

Review Source

MC

Mathis C.  
Senior Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "A Practical Platform That Requires Expertise - User Experience Needs Improvement"

October 13, 2025

4.0

After six months of using Monday.com for our marketing and operations teams, I can say the experience has been a journey of discovery. The platform delivers on its promise of versatility, but getting there requires patience and dedication that not every team may be prepared for.

Pros

When you dig deeper into the platform, it reveals impressive capabilities through integrations and built-in automations. These tools enable the creation of sophisticated workflows and cross-functional features that can benefit multiple departments across the organization

Cons

The platform's complexity is a major barrier for users without prior experience. We primarily use it for project management, but achieving a proper configuration would have been nearly impossible without external expertise. The user experience is not intuitive, making the learning curve steep and requiring substantial time investment.

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

After using ClickUp for nearly a year, I made the decision to migrate our team to Monday.com. While ClickUp is an excellent tool with impressive features, several factors led to this transition.

Review Source

JC

Jack C.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "monday.com Review: A Powerful and Flexible Work Management Platform with a Premium Price Tag"

January 12, 2026

4.0

Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration capabilities, has such much of my experience comes from working with it with our clients. That said, what it does it does very competently and with great ease-of-use.

Pros

Monday.com has a clean, colorful, and visual interface that makes navigating tasks and boards easier than many competitors, lowering the learning curve for new users and teams. It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows.

Cons

monday.com requires a minimum of three paid users, and essential features (Gantt charts, time tracking, advanced reporting) are often locked behind more expensive tiers. Although functional, the mobile app doesn’t always match desktop capabilities and has some issues.

Review Source

Andre P.  
General Manager  
Retail  
Used the software for: 1-2 years

### "Best app for task and time management "

January 5, 2026

5.0

All in all it was great. It helped me organize my day and ensured I wasn’t missing or skipping tasks.

Pros

I love the ability to create multiple boards for multiple things. I was able to organize different aspects of my work through just one app. It was also great being able to plan my days and help prioritize tasks.

Cons

It was a little hard to navigate around. Initially setting up my boards were a bit confusing. It would have helped having some kind of templates.

Review Source

YC

Ying C.  
Scientist II  
Biotechnology  
Used the software for: 2+ years

### "I Highly Rank monday.com for PPM, Collaborative Project Management and Project Collaboration "

August 24, 2025

5.0

Pros

I started using monday.com in 2020 as GRA from my previous organization. It facilitates a wide array of features such as project management, time tracking, project collaboration and instant messaging.

Cons

For 5+ years now monday.com has been flawless when streamlining business processes including PPM, project collaboration and time tracking.

Review Source

Emma J.  
Administrative Specialist  
Accounting  
Used the software for: 6-12 months

### "Great System - Makes Your Data Clean and Organized"

January 12, 2026

4.0

Pros

This software is very easy to use and has fantastic organization. It makes tracking new processes and tasks easy and clean. You definitely get a lot of value for the cost of the software.

Cons

We currently do not use it anymore as our tax management software does the same thing, so we did not need the additional platform to track this same information. Had we not transitioned to a better tax management system, I believe we would still be using monday.com.

Review Source

PQ

Pierre Q.  
Ict admin  
Banking  
Used the software for: 6-12 months

### "monday.com review"

August 7, 2025

4.0

Overall, monday.com is a powerful and versatile project management tool. It combines ease of use with deep functionality. While it’s not the cheapest and has a few minor bugs, the benefits outweigh the drawbacks — especially for teams that value customization and visual clarity.

Pros

The visual layout and customization options. Being able to build a workflow from scratch or start from a template — then tweak every field to match our team’s process — is incredibly empowering. The automations saved us tons of time.

Cons

Some essential features are only available on higher-tier plans, which can be frustrating for small teams. Also, mobile performance could use improvement — especially when switching boards or loading large projects.

Review Source

DH

Daniel H.  
Sorting Lead  
Industrial Automation  
Used the software for: 1-2 years

### "Absolutely Essential Work Management Software"

July 22, 2025

5.0

I use monday.com on a daily basis to enter and track data for orders that we process in my work area. We also use it to keep track of tasks, stay on top of due dates and priorities, communicate and collaborate with other departments that are working on the same job or part, and the list goes on. Honestly, I don't know how we could function as a business at this point without monday.com. I can't stress enough how integral monday.com is to our day to day operations.

Pros

I love the adaptability and versatility of monday.com. You can customize the setups, flows, views, tools in an infinite number of different configurations to suit whatever needs you may have for data entry/tracking in your workplace. The ability to build in automations and triggers helps to save you a lot of time.

Cons

The one pet peeve I would have with monday.com is that when multiple workstations are accessing the same view and make changes to the data at their station, this change isn't necessarily reflected in the same view at other workstations. Additionally, when you have multiple windows of the same view are open at a workstation and a change or entry is made, that isn't immediately reflected in the other windows. This can lead to confusion and wasted time. Remembering to refresh the browser is key, as this immediately updates all the data and any changes that may have been made at different stations or in a different window.

Review Source

GS

Guy S.  
Director  
Import and Export  
Used the software for: 2+ years

### "My Encounter with monday.com"

June 12, 2025

5.0

monday.com has enabled me to save a lot of time when it comes to planning, tracking and managing projects.

Pros

I use Monday on a daily basis to collaborate on projects and tasks with my colleagues. The availability of instant messaging and internal communications tools is another aspect that I give thumbs up monday.com.

Cons

To be honest both vendor and our in-house technical teams have played well in ensuring that we face zero errors in monday.com.

Review Source

David F.  
Business Manager  
Retail  
Used the software for: 2+ years

### "Good, but seems to lack good executive report functionality"

February 9, 2026

4.0

It's been a love hate relationship. Ultimately, it helps keep our projects on track, but it feels very cluttered and hard to see how we are doing as a whole.

Pros

I like that it allows enough customization to track projects in detail, along with owners of each task with a project. There is some reporting functionality as well that is useful.

Cons

The automation doesn't always work like it should. For example, when a task is completed, it doesn't always waterfall correctly, or notify the next owner of a task. The software also needs better executive reports. The software does not present information in an easily understandable way at a glance.

Review Source

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