--- title: "Page 13 | monday AI Work Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 13 - Is monday AI Work Platform the right Gantt Chart solution for you? Explore 6134 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/147657/monday-com/reviews/?page=13" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- monday AI Work Platform 4.6 (6140) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 13 - Reviews of monday AI Work Platform ## Showing most helpful reviews Showing 301-325 of 6140 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Operations and Account Management Used the software for: Less than 1 year ### "Loving Monday.com" April 30, 2026 5.0 The feel and look of the boards are great. The colours pop. No dislikes so far. I've been using Monday.com at my previous workplace and just got my new workplace to use the same app. Pros The pre-existing templates are fantastic and easy to use. I also like that you can build your own boards and expand on them. The automation is great & works well. Customer Support is 100% Cons I am yet to come across a dislike on Monday.com There's nothing I can put my finger on in terms of a dislike so far. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reasons for choosing monday AI Work Platform The look and feel of the application. Notion and Trello were both limiting on the free trial. Review Source PMO Head Used the software for: 1-3 years ### "Monday Construction PMO" April 28, 2026 5.0 Great tool, easy to use, with valuable benefits, costumer care, i like the innovation features and excellent capabilities Pros Itsna easy use software and great value for project and work management with automations, IA, and great features Cons Integrate an overall program and portfolio management to monitoring an control project and their benefits Alternatives considered [Buildpeer](https://www.capterra.com/p/10019797/Buildpeer/) Reasons for choosing monday AI Work Platform Better cost benefits, match with the operation Review Source Athletic Director Used the software for: 3-5 years ### "Both incredibly fun and highly functional platform" April 28, 2026 5.0 I've used monday.com for several years with multiple organizations and no matter the user skill level or technical expertise, it's always a hit. As long as the organizer can put the time in to customize the board layouts and content that makes sense for the group, there should be a high rate of engagement as it's easy to navigate with lots of progress visualizations and notification options. Pros Not only is monday.com easy to use, but it's incredibly fun to use as well with engaging, well-thought out design and loads of functionality. Cons If the organizer does not set the space up well, it could feel too big and open-ended for some users. Review Source LT Luciano T. Customer Management Used the software for: Less than 1 year ### "An Innovative Project Management Platform with Endless Possibilities" May 14, 2026 5.0 Pros I liked most was its intuitive and visually appealing interface, which makes project management both engaging and straightforward. The platform offers a high level of customisation, allowing teams to tailor workflows to their specific needs, which enhances productivity and collaboration. I particularly appreciated the variety of templates available, which can be easily adapted for different projects, saving time and effort in setup. Cons while the customisation options are extensive, the initial setup can be somewhat overwhelming for new users, as it may take time to fully understand how to leverage all the available features effectively. Lastly, although the platform is generally user-friendly, there can be a learning curve when it comes to navigating more complex workflows, which might require additional training or support. Review Source Scientist II Used the software for: 3-5 years ### "I Highly Rank monday.com for PPM, Collaborative Project Management and Project Collaboration " August 25, 2025 5.0 Pros I started using monday.com in 2020 as GRA from my previous organization. It facilitates a wide array of features such as project management, time tracking, project collaboration and instant messaging. Cons For 5+ years now monday.com has been flawless when streamlining business processes including PPM, project collaboration and time tracking. Review Source PL Pam L. Design Director Used the software for: 1-3 years ### "Monday is easy to use" May 5, 2026 5.0 Monday is the best software I have used in my carreer. I love the functionality and flexibility it offers my team Pros I like the ease of adjusting plans and adding unique functionality for projects. Widgets are easy and with the AI functionality our reporting keeps getting easier. Cons The portfolio function has some bugs and can use some more attention. Reporting across multiple projects that are not of the same template can get a bit complicated Switched from [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Cost for users and inflexible templates and reporting Review Source Office Admin Used the software for: Less than 1 year ### "Best thing EVER" April 30, 2026 5.0 ABsolutely loving it! I am implementing it in our construction/lumber yard and my co-workers are also loving it! Pros The ease of use and how smart the AI sidekick is! I love how everyone can be on the same page and as long as you input tasks, nothing gets forgotten. I am also utilizing the app when we are out of the office Cons Nothing except I wish I had more AI usage. The free trial allowed me to set up everything with Sidekick. It tutored me on anything I had questions on. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Wasn't working for us. We didn't need to use the cost code formats and the software didn't work if you didn't follow that process Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reasons for choosing monday AI Work Platform I knew everyone could use it. It was completely comprehensive! Review Source Gonzalo A. Ingeniero en Administración Pública Used the software for: 3-5 years ### "Una nueva forma de entender el orden institucional" April 28, 2026 5.0 Muy buena. Lo recomiendo sobremanera para quienes deseen llevar un control exacto de los movimientos de tu empresa. Pros Es una excelente herramienta de trabajo, que permite tener en orden y bajo observación todos los procesos relevantes de tu institución o, de tu trabajo personal. Cons En general, el sistema es muy efectivo. Solamente me gustaría que, al momento de exportar los archivos a Excel, los hipervínculos se mantuvieran. Review Source Operations Manager Used the software for: Less than 1 year ### "Great for Organization and Productivity Growth" April 29, 2026 5.0 Overall, I feel my experience has been excellent and has drastically improved our company’s productivity. Pros What I like most about Monday.com is the searchability feature, Monday Vibe, and how organized it keeps everything. It has made it much easier to track jobs, tasks, and company operations efficiently. Cons What I like least is having to scroll across when entering data in many different columns. That can be a little time-consuming. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Needed more features and flexibility for our company. Review Source Finance Manager Used the software for: 1-3 years ### "2 years with Monday.com" April 30, 2026 5.0 That said, Monday.com continues to improve, and the AI capabilities in particular give me confidence that the platform is heading in the right direction. Would recommend it, with the expectation that the information delivery experience still has room to grow. Pros I've been using Monday.com for over two years now, and overall it has been a solid project management tool. The interface design is one of the standout features — it's clean, modern, and intuitive, making it easy to navigate even for new team members. The built-in AI assistant is genuinely impressive and alone makes the subscription worth keeping. It saves time and adds real value to daily workflows. Cons However, my main frustration lies in how information is delivered and presented within the platform. The way data and updates are surfaced can feel cluttered or inconsistent at times, making it harder than it should be to quickly find what you need. Review Source CEO Used the software for: Less than 1 year ### "Monday.com Review" April 29, 2026 4.0 Overall, it's been very positive and the customer support is very helpful. They can record videos and send them to you or your team. Pros It's flexibility and internal tools that allow you to do multiple different functions within the CRM tool. Cons That you need to purchase other products rather than having an all-in-one solution in terms of CRM and work management Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing monday AI Work Platform More capabilities and cost effective, clearer offering and less confusing package overall Review Source Sales Account Manager Used the software for: Less than 1 year ### "A gateway to great things " May 5, 2026 4.0 Overall easy to use once its set up. Love the sidekick feature and would like to use on the app. Love how we can place it in one portal and it will update all functions. Pros Columns to be utilized, boards to be implemented. Ease of being able to customize to what exactly what is needed. Cons Automations are not easy to put in place. Learning curve is difficult and takes a lot of time. Would like AI sidekick to have higher availability for free. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Moved companies and this is their entire platform. Review Source It support Used the software for: 1-3 years ### "Few bugs especially Monday campaigns " May 6, 2026 3.0 Pros 24 hour customer support. Webinars to learn new tips. Monday academy to improve skill set. Live events as well. Cons Monday campaigns is very buggy. Reporting is very poor. Hard to remove duplicate emails. Sometimes have trouble duplicating campaigns Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) We were already using workforce so made sense to switch to campaign as well Review Source Research and development assistant Used the software for: Less than 1 year ### "My experience with monday work managment" April 28, 2026 4.0 it's a great tool for day a day work specially to monitor team work, comunication and centralice info. Pros i had the oportinity to implement some project in monday. i'd like to say monday it's friendly user and now with AI is more powerfull Cons certain elements are difficult to work with like calculation, formula columns and automations with this type of columns. Reflects columns can't read formula columns. Review Source Chief Executive Officer Used the software for: 3-5 years ### "Great tool for managing project and tasks" May 26, 2026 5.0 Pros I have been using monday.com for project and task management for a while now and it is very easy to use, even for new team members. I like that how flexible monday.com is. I can customize workflows as I want. Cons Some useful features are only available for higher tire, which sometimes feels limiting. Other than that it is best tool. Review Source CEO Used the software for: Less than 1 year ### "Save time and increase productivity!" November 28, 2025 5.0 monday.com is so easy to use and any time I have any questions, customer support its superfast and responsive with easy-to-understand explanations especially for someone who isn't very tech savvy like how to set up automations, A HUGE TIME SAVER! Pros I use monday.com for my O&P lab to track and manage fabrication and client status. It is a fantastic platform with great integrated features for us to communicate and update projects with a live feed and in real time. All-inclusive so there's no hidden fees for necessary functions like most other apps. Cons I can't think of any negatives. Any time i have an issue, which is always a lack of understanding on my side, support is always there to assist. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) limited functionality, not able to customize as much as needed Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/) Reasons for choosing monday AI Work Platform the amount of customization and all of the integrated features Review Source Rachel M. Customer Operations III Used the software for: 1-3 years ### "Easy To Use" September 2, 2026 5.0 I love how easy it is to use and execute tasks. It is also well designed, intuitive to use, offers mobile apps, provides templates, and makes relatively complex tasks seem simple. Pros The interface is easy to use, with simple drag and drop timeline and charting mechanics. We can create forms that live within your project as a view. Cons Some of the recurring tasks are considered automations & limited to higher tier plans. The Gantt view ia not useful for building a project. Review Source admin and shareholder Used the software for: 3-5 years ### "Monday.com review, business tool" February 2, 2026 4.0 Pros we have our whole CRM and business workflows in monday. all our documents and automations. all team members work in it. Cons the mobile app is not able to show the boards propertly. not only the phone app but also the tablet version. Review Source Amber M. Marketing Director Used the software for: Less than 1 year ### "Highly customizable but needs lots of refreshing" April 28, 2026 4.0 I'm migrating from Asana to Monday, so I'm still learning the UI. It's definitely different. We're still able to have the template and automations that I'm used to from Asana, but we've had to use third-party apps for many of them, which can make it a bit more complicated. Pros It's highly customizable and has a lot of options of integrations. As a nonprofit, you can't beat the cost! Time tracking for clients is much easier here than it was on my old platform. Cons I have to refresh the pages a lot. Other project management systems I've used have automatically brought in new comments, requests, etc. in real time, but Monday doesn't seem to do so unless I refresh the page every so often. My Workload Dashboard (which I live by) also has to be refreshed up to 3-4 times sometimes to display properly. Sometimes it just comes up blank like I have no projects the first time I go to it, and on the first refresh, it only brings up a partial list. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We needed a tool that served the entire organization's needs Review Source Mathis C. Senior Software Engineer Used the software for: Less than 1 year ### "A Practical Platform That Requires Expertise - User Experience Needs Improvement" November 25, 2025 4.0 After six months of using Monday.com for our marketing and operations teams, I can say the experience has been a journey of discovery. The platform delivers on its promise of versatility, but getting there requires patience and dedication that not every team may be prepared for. Pros When you dig deeper into the platform, it reveals impressive capabilities through integrations and built-in automations. These tools enable the creation of sophisticated workflows and cross-functional features that can benefit multiple departments across the organization Cons The platform's complexity is a major barrier for users without prior experience. We primarily use it for project management, but achieving a proper configuration would have been nearly impossible without external expertise. The user experience is not intuitive, making the learning curve steep and requiring substantial time investment. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) After using ClickUp for nearly a year, I made the decision to migrate our team to Monday.com. While ClickUp is an excellent tool with impressive features, several factors led to this transition. Review Source CEO Used the software for: 1-3 years ### "On of the most reliable platforms out there " April 29, 2026 5.0 My overall experience with monday.com is very positive and we will keep using it for the next years. Highly recommended Pros Monday.com is an ever evolving platform that is quickly becoming indispensable for our business. We’ve been using it for several years now and it is an important part of our success Cons Customer assistance could be improved. They have an automatized customer assistance but is not always accurate or very helpful Review Source Kwang Y. Contractor Used the software for: I used a free trial ### "monday.com to streamline your needs" June 2, 2026 5.0 my overall exp. using monday.com is very well and very satisfied and no complaints at all whatsoever. Pros What I love most about Monday.com is the complete ease and compatibility with other programs and how it simplifies everything. The value for the money is spot-on with the features and customer support always handles all bugs and issues very promptly. Cons make the onboarding process more streamlined and info only , other then that no other comments or ideas Review Source IC Used the software for: Less than 1 year ### "Great product" May 5, 2026 4.0 My overall experience is good. The system works great, and there are almost no outages or bugs. If there is an issue or if you have a question, it is easy to contact support and to get the help you need. Pros Monday is easy to set up and also easy to use. There is a lot of documentation available to help you with the setup, and the online trainings are also very helpful. For me the most helpful part is the possibility to automate a lot, using automations or workflows. Cons If you have a lot of data on a board, it can become a bit slow sometimes. Some features could also use some more work. For example, resource planning is available, but it is not fully worked out yet. Review Source Nathan K. Owner Used the software for: 3-5 years ### "3 Years of Using Monday" May 5, 2026 4.0 Pros By far the best thing about monday is the customization it offers. Another one is the ability to send webhooks externally. Cons Definitely the lack of usage ability within subitems, formula columns and mirrored columns. There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday Review Source Asesora empresarial Used the software for: 1-3 years ### "Monday organiza el trabajo " June 23, 2026 5.0 Recomiendo Monday especialmente cuando se cuenta con grupos de tras diversos y sus actividades están conectadas entre si. Pros Permite llevar control de todas las actividades realizadas, eficientar los tiempos y la conexión entre los miembros del equipo de trabajo para no retrasar procesos. Cons Al comienzo no me resultó intuitivo, tuve que recibir una inducción para saber cómo navegar en la plataforma. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.