# monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is monday.com the right Project Management solution for you? Explore 6020 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147657/monday-com/reviews --- monday.com 4.6 (6020) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of monday.com Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews CH Corey H Senior ManagerFacilities Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes in one platform.“ April 28, 2026 AM Aqiral M Project Management Solution for GrowingCivil Engineering, 51 - 200 employeesUsed the software for: Less than 6 months. “Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans — which may limit value for small teams or solo users.“ December 5, 2025 ZB Zion B Commercialization Sr. AssociateConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow management.“ April 27, 2026 YS Yashraj S Senior specialistHuman Resources, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go.“ April 27, 2026 AW Ashley W PropertyPrimary/Secondary Education, 11 - 50 employeesUsed the software for: 6-12 months. “The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use.“ April 27, 2026 YS Yashraj S Senior specialistHuman Resources, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings."“ April 27, 2026 JC Jack C ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration capabilities, has such much of my experience comes from working with it with our clients.“ January 12, 2026 JT Jody T Communications and DevelopmentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to step back to the legacy product while they worked the big out.“ April 28, 2026 ## Showing most helpful reviews Showing 1-25 of 6020 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Serkan Y. Business Analyst Team Lead Information Technology and Services Used the software for: 2+ years ### "Holistic monday.com Review" April 27, 2026 5.0 I've been using for over 4 years and am familiar with most of its features. I also work as an monday.com IC in a EMEA Partner Pros 1\. Workflow Feature 2. Mobile App 3. AI Functions (sidekick, vibe, blocks) 4. Portfolio Solution and AI Based Risk Insight Function 5. monday Service - Client Portal & Channels Cons \- In some cases, it is hard to follow the product updates and new releases - Sometimes, automation center works slowly. - In mobile app, Android and IOS have some differences because of that it is hard to sycn the teams Review Source KS Krishna S. Design Strategist Design Used the software for: 2+ years ### "The Platform That Changed How My Team Works (Mostly for the Better" April 10, 2026 4.0 Overall, has been a net positive for how I manage work and lead my team. It brought structure to what used to feel chaotic, and gave everyone (myself included) a clearer sense of ownership and accountability. The learning curve exists, but once the team was up and running, the platform became less of a tool and more of a operating rhythm. Is it perfect? No. But the right tool rarely is. What matters is whether it makes your work life meaningfully better, and for the most part, monday.com does exactly that. Pros The visual boards genuinely changed the way I run my team. I still remember the early days of juggling spreadsheets and chasing people down for status updates — it was exhausting. With , I pulled up a board and everything was just there. Color-coded, organized, and instantly readable. My team stopped asking "what should I be working on?" and I stopped dreading Monday morning check-ins. That alone was worth the switch. Cons The two areas where still has room to grow are integrations and pricing. Some third-party connections feel a bit surface-level for a platform of this caliber — certain workflows require more manual effort than they should, which can be a minor but recurring inconvenience. On the pricing side, costs do add up as your team scales, and a few features that feel fairly essential are reserved for higher-tier plans. Nothing that would push me away, but worth factoring in before you commit. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Asana is a solid platform, but its rigid structure meant I was constantly adapting our workflows to fit the tool rather than the other way around. offered the flexibility I was looking for such as r — customizable workflows. Review Source LD Lochlan D. Director Environmental Services Used the software for: 1-2 years ### "Indispensable for my business, but not without real frustrations" April 30, 2026 3.0 I'm wedded to . I use it every day, my whole consultancy and delivery business runs through it, and I'd recommend it to anyone in a similar position. It's the one piece of software I genuinely value — I'd switch search engines, social platforms or office suites without much thought, but project management lives here. My honest worry is the long term: as my data, systems and interlinkages deepen, the cost of leaving rises, and I've already seen functionality removed and pricing creep up. I've made peace with the limitations and built workarounds, but I'd be lying if I said I felt entirely secure as a customer. Pros Easy to use and intuitive — the interface is colourful and people generally just "get it", which makes it brilliant for communicating with teams and clients. Customer support is genuinely excellent. The AI chatbot is more capable than most — it once correctly diagnosed three separate software issues from a screen recording I sent. When you get passed to a human agent, they're consistently helpful; one recently sent me a follow-up video tutorial after working through a Gantt rollup problem with me. The biggest win for my consultancy has been capacity planning. Combining timelines, estimated hours and dependencies in the Gantt view, then pulling that into a team capacity dashboard alongside a separate board tracking holidays, sickness and training, lets us instantly spot blockages and have honest conversations with clients about realistic deadlines. That alone has changed how we run the business. The item/subitem structure suits long-running work perfectly — some of our forestry projects span 5–10 years, with subitems as the discrete tasks within them. Linking each item to a single Google Workspace file means I never go to Drive to find anything; I just search monday. Board linking works well, and the timesheet dashboard helps keep productivity visible across teams. Cons Time tracking is genuinely poor for a tool that markets itself as team-based. Two people can't track time on the same item simultaneously, and you can't meaningfully export hours by client or subitem, so it ends up being little more than a clock you copy figures from. Dependency assignment in Gantt view is clumsy. Instead of clicking the item above, you have to type its name and pick from a list — painful when you have multiple similarly-named items. Worse, when you duplicate an item with subitems and dependencies, the dependencies in the duplicate link back to the original's subitems rather than the new ones. There's no clean workaround, so we avoid duplicating altogether. Gantt charts don't export to PDF reliably — the view often misaligns and you can't correct it. Labels sometimes pull data you didn't ask for (item names appended to subitem hours), and the table column on the left can't be widened into the Gantt area, so long subitem names get cut off. Inserting new items into an existing dependency chain is also fiddly enough that we plan around it. Performance is sluggish even on top-of-the-range hardware and fast internet — boards take a few seconds to load every time, simple or complex. Pricing feels like a moving target. I'm on Pro and still get features dangled in front of me that turn out to sit on a higher tier (forms, certain map functions). Functionality I relied on has also been quietly removed — postcode-based email logging used to capture replies back into the item, and now it doesn't, apparently to nudge users toward the separate CRM product. Reduced functionality without reduced price is hard to swallow, especially when support insists nothing has changed. The three-seat minimum almost stopped me signing up when I started my business. Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with building boards. Review Source TN Tanner N. CEO Computer Software Used the software for: 2+ years ### "Amazing Business Operating Platform!" April 27, 2026 5.0 Very positive experience. Again, my whole team operates out of one single platform, which is . And whenever we need help, support has always been quick to respond. Pros The value is incredible. You can operate your entire business out of one platform. The customizations are straightforward, and the whole platform is easy to use. Tons of automations that save my team and I lots of time on a daily basis. Cons It can take some thought to set it up properly. If we aren't clear on a process before we build it, the board/process is less effective as a whole. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing monday.com Better value - we can do everything in , or we can cobble together a few different solutions in multiple tools. Review Source LR Luis R. IT manager Pharmaceuticals Used the software for: 2+ years ### "Powerful and Flexible Work Management Tool with Room for Improvement" April 29, 2026 5.0 Overall, my experience with has been positive. It is a powerful tool for organizing work, improving team collaboration, and increasing productivity. While there is a learning curve at the beginning, once the platform is properly configured, it becomes a central hub for managing operations efficiently. It’s particularly valuable for teams looking for a customizable and scalable solution. Pros What I liked most about is its flexibility and visual interface. It allows you to customize workflows according to your business needs, which is especially useful for managing projects, tracking tasks, and collaborating across teams. The dashboards and automations help reduce manual work and provide clear visibility of progress in real time. Integration with other tools is also a strong advantage. Cons One of the main downsides is pricing, which can become expensive as your team grows or if you need advanced features. Additionally, some automations and integrations are limited depending on the plan. At times, the platform can feel overwhelming for new users due to the number of options and configurations available. Alternatives considered [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) Reason for choosing monday.com I chose over other alternatives like Asana, Trello, or ClickUp because of its balance between flexibility, usability, and visual project management. Unlike simpler tools such as Trello, which are mainly limited to Kanban boards, monday.com offers multiple views (timeline, calendar, dashboards) that allow better control of complex projects. Another key reason is its high level of customization. monday.com allows you to adapt workflows, fields, and automations to fit different business processes, rather than forcing teams into a rigid structure. This makes it suitable for both operational and strategic use cases. Additionally, its visual interface and ease of use make onboarding faster compared to more complex tools. Teams can quickly understand task status, ownership, and priorities without heavy training, which is critical for adoption. Finally, the availability of built-in automations, integrations, and customizable dashboards helps centralize work and reduce manual effort, making it a more scalable solution compared to many alternatives. Review Source JJ Jacob J. Systems Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Excellent for project management" April 28, 2026 5.0 We migrated from Microsoft Planner for the majority of our projects and everyone across the company much prefers . We have now run many projects through it and I truly believe that managing these projects would have been much harder with Planner. Getting people to use things is hard, but people genuinely enjoy using Monday.com which means we don't have any resistance when adding more projects into it and getting new people onboarded. Pros Easy to use for the whole team. It's very visually appealing which is great so that many members of the team like it and actively like using it. It's easy to understand and quite flexible which is nice. I really like being able to house everything in one board - all my tasks, documentation, forms and dashboards, all in one place. The automations are super easy to set up and offer a ton of value being able to dictate logic and have your boards work for you is great. Cons I think the pricing structure is a bit annoying at first. We've adopted gradually, but needing to buy licenses in set amounts is a bit annoying. When you connect a board to a column, there's no option for adding all the tasks from the board automatically to the connected column. You have to add them all manually and individually which is annoying. But not the end of the world. The name! You can't just say "Monday" because people have no idea what you're on about and saying "" each time is annoying. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing monday.com I did a free trial of both, and whilst I hate to say I think personally Asana looked better. I think it was slightly clunkier, especially when it came to connecting boards together. And the automations weren't as good. Switched from [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) Microsoft Planner looked garbage, was expensive and offered a fraction of the features. Nobody liked it, it integration horribly with everything, had no dashboards or automations and just is an awful, awful product. Review Source AS Abby S. Marketing Manager Computer Software Used the software for: 2+ years ### "A clear, well designed tool" April 28, 2026 5.0 My overall experience with has been very positive. It’s a platform I genuinely enjoy using. It's simple, intuitive, visually modern, and great for team collaboration. It offers strong functionality at a reasonable price and it makes managing work feel more organised and engaging. Aside from a few areas that could be more intuitive, like linking and training resources, it’s been a fantastic tool that adds real value to my workflow. Pros I really like how easy and intuitive is to use. The fresh, modern interface, clean layout, and overall user experience make it enjoyable to work in every day, and is easily one of the best tools we use. It’s also great value for money, and has nice collaboration features like the comments functionality that make it easy for our team to stay aligned. The vibe webinars are also a great new addition to the platform, and help me work out new functionality and how to better use the platform. Cons The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform. I also think having more helpful training videos or tutorials would make onboarding even smoother and help with new features, as I don't think the platform is lacking anything (i.e. has a significant template library, easy to use, great overall), but maybe we are not using certain aspects well or at all. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) was cleaner and a significantly better user interface. Review Source VP Vishal P. Lead Product Designer Information Technology and Services Used the software for: Less than 6 months ### "Works well once you get used to it" April 28, 2026 5.0 overall experience with has been pretty smooth. it’s easy to get started and doesn’t feel heavy. once things are set up, managing tasks and tracking work becomes much simpler. it handles day to day work well, though it can feel a bit much as things scale. but overall, it does the job without too much friction. Pros is pretty easy to start with, didn’t take much time to figure things out. UI is simple and clean so setting up boards and tasks is quick. i like how flexible it is, you can use it for different things without needing any technical setup. automations help a lot with small repetitive stuff. also gives a good view of what everyone is working on so tracking is easier. integrations with tools like slack and google drive work fine. overall it just makes managing work a bit smoother without too much effort. Cons can feel a bit cluttered when things scale. pricing gets expensive as team grows. takes a little time to set things up properly. notifications can get noisy if not managed. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing monday.com chose mainly because it felt more flexible and easier to customize for our workflow. asana is more task focused. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) I used to manage things mostly on excel and google sheets, sometimes trello for tasks. felt more structured and easier to track everything in one place. Review Source CL Chantel L. Head of PMO Food & Beverages Used the software for: 2+ years ### "Easy to Start, but Requires Structure to Deliver Full Value" April 28, 2026 5.0 is a user-friendly, visually clean platform that is quick to get started with and helps reduce manual work through simple automation, making it a strong fit for teams that want something straightforward and not overly technical. However, rolling it out across teams, especially with structured workflows and AI, adds complexity that is not immediately obvious. Without clear workflow design, practical training, and a phased approach, usage can become inconsistent and AI features are often underutilised. Overall, while the platform is easy to adopt, getting full value from it requires more structure, guidance, and change management than initially expected. Pros is a really easy-to-use project management tool that stands out for its clean, visual layout and quick setup, you can get the hang of it pretty fast without much training. The automation features are a big plus, helping you cut down on repetitive tasks with simple, no-code rules, although they can feel a bit limited if you’re working on more complex projects or lower-tier plans. Customer support is generally reliable and available around the clock, with helpful guides and quick responses, even if more complicated issues sometimes take longer to resolve. Overall, it’s a great option if you want something straightforward, efficient, and not overly technical. Cons is easy to pick up and works well at a basic level, but things get more complicated when you try to roll it out properly across teams, especially with AI and structured workflows. People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel overwhelming, and teams end up only using it on the surface. So while it looks simple, getting real, consistent value from it takes more planning, clearer workflows, and a more phased approach than expected. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing monday.com It was a better product offer, both on pricing and overall solution Review Source Juan Jose Z. Head of Sales LATAM Information Technology and Services Used the software for: 1-2 years ### "Monday AI is king. " April 29, 2026 5.0 My entire experience with Monday has been like a before-and-after. Before, it was amazing that I could use the whole lifecycle of my business: - my kickoff - my projects - my project management - my task management Everything else, too, like my two-week tasks, my payments, and my commissions. On the CRM side, it is amazing to see the lifecycle and the customer journey I can do with Monday CRM. I use the whole Monday ecosystem, and after, with the AI capacities we have now, it is amazing. The AI NoteTaker and all the information Monday has is awesome, and the agents I have been working with are great. Pros Right now, the most I like about Monday is the AI capabilities. The Sidekick and the fact that this guy knows everything about my workflow, so I don't have to use other AI platforms, is amazing. I also love: - the general - the task management - the work management - the CRM Everything in one place Cons Right now, the least thing is the WhatsApp integration for Monday CRM. I need it. I think so. It's going to be very, very good for Monday CRM and also for every Monday product. Review Source JM Jelissa M. Commercial Reporting, Analytics, and Admissions Manager Entertainment Used the software for: 6-12 months ### "Highly Satisfied Monday User" April 27, 2026 4.0 I enjoy Monday- I love the new things it comes up with like the AI add-on's. I appreciate the constant updates and positive changes. I have had our account manager reach out to see if they're able to assist, but I've taken the time to figure things out. Overall, I love it, I rate it four stars because there is always room for improvement, but I recommend this program to most of my acquaintances. Pros The automations help keep flows moving. With large or small teams, we can consistently upkeep statuses and update our team where we need more information or something is complete. It's a live environment that is easy to use and easy to keep communication up to date. I love the Monday Vibes and the customization that is at our fingertips. Cons I don't find too many cons, but I wish there were more capabilities for notetaking. I tend to get lost with my notes and where things exist. Maybe I haven't found the best way for it. Also don't like that I can't customize my main workspace the way I can other boards. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) We needed to have more support and heard Monday was a great task management resource Review Source TT Taylor T. Business Operations Manager Construction Used the software for: Less than 6 months ### "Monday Review for Small Company - It's Great!" April 27, 2026 5.0 Overall, I have really enjoyed working with Monday. I do wish there was a cheaper option for help to onboard and set up the system correctly for our company but I think it is a very fair price for what we get currently. Pros The ease of use and value for what you get is great. I think once the whole team is onboard and understands how to properly use it, it can be a really powerful tool for our company. Cons There is no onboarding or customer service that you can call into, so you have to figure a lot of it out on your own but the platform is very easy to navigate and they do try to make it as intuitive as possible for the users. The AI Chatbot is very helpful as well it just takes a little time to know how to set up your account correctly. Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/) Reason for choosing monday.com The price and the functionalities seemed to fit what our smaller company is looking for. I also feel we can grow with this platform as we become more familiar with it Review Source GD Gage D. Managing Director Financial Services Used the software for: 2+ years ### "Jack of all Trades" April 27, 2026 5.0 I have used Monday for 6+ years in various capacities, from inventory tracking, to basic CRM functionality. The best part about it is that it's easy to onboard onto, not too overwhelming for first-timers, and very intuitive. The recent AI features continue to surprise me everyday as I find more and more use cases for them. Pros I like for the ease of use first and foremost. It's a product that I feel very confident onboarding clients onto because I know that clients from any industry and technical experience level can use it. It's very intuitive for task management and CRM functionality. Cons There are some minor restrictions with the subitems feature. For example, In a CRM instance, I prefer to keep the company name as the primary item, with the subitems containing each contact within the account/company. However, Monday does not support exporting subitems, so it has been a bit tricky figuring out how to extract those. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing monday.com Ease of Use and cost primarily. I did a thorough analysis of several platforms, and it was the best choice based on all of my use cases. Review Source VR Verified Reviewer Digital Marketing Manager Insurance Used the software for: 2+ years ### "Monday.com is great for light to medium needs, but you may outgrow it's capabilities" January 28, 2026 3.0 I was on the team that initially vetted and recommended , and I've used it for 4+ years almost daily. It excels with simple project management and offers extremely user-friendly functionality. However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams. Pros The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people. Cons It lacks many of the more advanced capabilities offered by Asana, Jira, and other task/project management platforms Switched from [Trello](https://www.capterra.com/p/211559/Trello/) The team felt Trello offered a poor user experience and a limited interface Review Source VR Verified Reviewer Marketing Generalist Mental Health Care Used the software for: 1-2 years ### "My favorite PM and/or CRM tool - very intuitive" January 22, 2026 5.0 Although I didn't PERSONALLY pay for Monday, I worked for clients who were only making $100,000/year to clients who were multi-million dollar companies and Monday worked (and was affordable) for BOTH! Anytime a client is looking for a CRM or project management tool Monday is always my first suggestion. Pros I have used a lot of project management softwares and Monday is by far my favorite - it's very intuitive whether you're more of a Kanban type user or would prefer another type of view. I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few). Cons The login situation is a little tricky. I had a few different clients that used Monday and I would get a little confused about how to ensure I was logging into the correct Monday account. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) A client suggested it and I fell in love with. I personally like it a lot more than Asana. Review Source VR Verified Reviewer General Manager Animation Used the software for: 2+ years ### "Sadly a downfall of a once great tool." November 18, 2025 2.0 When was new, fresh and innovative we were big fans. Sure, it was a bit pricy, but it matched our needs very nicely. But over time we encountered to many limitations with scale so we had to move away to another tool. which ended in a horrible user experience for all team members due to a daily "Your Account will be blocked" message showing up for the rest of the subscription period. For EVERY employee of the company. HORRIBLE. Pros Gerat Design and great feeling when interacting with the modern and team motivating interface. the features it supports feel great for the team members to use. Cons we encountered more and more buggy behaviour on Scale using to a point where we canceled the subscription. But then the horror happened. When the plan is canceled EVERY team member (Employee) will see a big warning banner EVERY SINGLE DAY saying: "Your plan's renewal has been cancelled and you will be blocked on August 6, 2025".- this is a huge NO GO and Customer service said there is nothing to do to prevent this from showing to every team member. "You will be blocked" messages going out to ALL employees for the next few months until our migration to another tool is completed is HORRIBLE. Switched from [Flow Production Tracking](https://www.capterra.com/p/150447/Shotgun/) more modern interface and modern UI that matched our needs better at the time. Review Source RB Ruth B. Marketing Director Information Technology and Services Used the software for: 1-2 years ### "The best task management tool I've ever used!" April 29, 2026 5.0 It has become the most important tool for communicating with my staff and getting projects done efficiently. Pros The platform is feature rich and intuitive, and the customer support team is quick to respond and knowledgeable. Cons I would like more flexibility with the automations. I have tried to create triggers to establish connections between boards, and between MS Office apps, but have been unsuccessful for the most part. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Any.do](https://www.capterra.com/p/173614/Any-do/) Features, flexibility, and ease of use (Monday is very intuitive!) Review Source MJ Melissa J. Director of Business Development and Marketing Construction Used the software for: Less than 6 months ### "Better Tracking, Less Chaos, and Stronger Follow-Through" April 27, 2026 5.0 has immediately made me more effective in my work. It’s improved how I track tasks and reduced information loss by keeping everything in one place. It’s also made it much easier to maintain relationships by quickly accessing the latest notes and interactions. I can track proposals more efficiently and easily find past information for marketing, which has been a big improvement overall. Pros is very easy to use and quick to set up, even for more complex workflows. The interface is clean and intuitive, which makes managing projects straightforward without a big learning curve. The automation features save a lot of time by handling repetitive tasks, and the templates make it easy to get started without building everything from scratch. It also offers solid value for the number of features included, so you don’t need a lot of extra tools. Overall, it’s a flexible and user-friendly platform that helps keep work organized and efficient. Cons It can feel overwhelming at first because of the number of options and customization available. There’s a bit of a learning curve when you’re getting started, especially if you’re building out more complex workflows. The onboarding services are also quite pricey. We decided to set everything up ourselves instead, which took some effort upfront but ended up being the right choice for us. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing monday.com Customization options and price were the deciding factor Review Source VR Verified Reviewer Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Powerful tool, but comes at a price" March 31, 2026 5.0 We have been using for a while now and overall it does what it promises. It keeps the team aligned and projects on track, which at the end of the day is what matters. We just wish the pricing was a bit more fair for growing teams. If you are a small team or a larger company with budget to spare, it is genuinely worth it. If you are somewhere in the middle, you might find yourself questioning the value every time the renewal comes around. Pros Honestly, the visual layout is what got us hooked. Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow. The automations are also a game changer once you figure them out. Things like auto assigning tasks or sending reminders used to eat up so much of our time, and now they just happen. Collaboration feels natural too, everything stays in one place instead of getting lost in email threads. Cons The pricing is where it starts to hurt. As soon as our team grew, the cost jumped significantly, and some features we expected to be basic are locked behind higher tier plans. There is also a learning curve. New team members do not just get it right away, we almost had to dedicate time to onboard each person properly. Sometimes the platform also feels a bit slow when we have a lot of boards loaded up. Review Source AW Ashley W. Property Primary/Secondary Education Used the software for: 6-12 months ### "Great platform with powerful features" April 27, 2026 5.0 Great experience so far. It’s a powerful platform with a lot of potential once you get the hang of it. There’s definitely a learning curve, but once systems are set up properly, it makes managing tasks, communication, and workflows much more efficient and streamlined across the team. Pros Very up to date and constantly evolving with new features. It’s a great platform for organising workflows, automating tasks, and keeping everything in one place. The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use. Cons The AI features can be a little confusing to navigate at times, especially when you’re first getting started. There are so many options and tools available that it can feel slightly overwhelming, and it takes a bit of time to fully understand how everything works together and how to best implement it. Review Source VT Vaughn T. Managing Director Construction Used the software for: 1-2 years ### "But wait... There's more!!" April 28, 2026 5.0 I've been using now for just over a year and a half. My experience has been nothing short of transformative. I used to struggle with a clunky old Gantt chart and now I've got a comprehensive CRM project tracking, communication, and scheduling system, which is quite extraordinary. I forgot to mention also reporting. I now have insights which are incredible. When my accountant asks me a question, I now have an answer at my fingertips. When a customer asks me a question, I now have an answer at my fingertips. My sales team are now able to see in real time their performance, which is extraordinary. Pros End to end it's amazing.... Flexibility, automations, notifications, all the things I struggled with previously I can now create. And that's the think. I build it.... No more, sorry that's not on our pipeline for development at this stage. Any time I want something it's there and I can implement it right away. Test it, if it's good I add it in. No good, I simply drop it and try something else. Cons There's so much I can do and I don't have the time to learn all about it. Even now with native AI, Vibes, workflows, agents it's everything I need but I simply don't have the time to learn and use. Not much if a dislike sorry lol. Review Source JR Jemma R. Admin Automotive Used the software for: Less than 6 months ### "Build It Your Way — If You Can Justify the Price" April 28, 2026 4.0 One of the biggest strengths of is how flexible and customizable the platform is. We really value how easy it is to build workboards that reflect exactly how we operate, rather than being forced into a rigid, one-size-fits-all structure. Our workflows don’t follow typical patterns—there are nuances, exceptions, and unique steps that are essential to how we get things done. Being able to tailor boards to match those realities allows us to stay efficient without compromising our processes or relying on awkward workarounds. It creates a strong sense of ownership over the system and ensures that the tool genuinely supports how we work, instead of slowing us down. The main downside is the pricing. While the functionality is powerful, the cost can be a limiting factor, especially as teams scale or require more advanced features. Pros We really value how easy it is to build workboards that reflect exactly how we operate, rather than forcing us into a rigid, one-size-fits-all structure. Our workflows don’t follow the typical patterns you might expect—there are nuances, exceptions, and unique steps that are essential to how we get things done. Being able to tailor the boards to match those realities means we can stay efficient without having to compromise or create awkward workarounds. It gives us a sense of ownership over the system, and ensures that what we’re using actually supports our processes instead of slowing them down. Cons One of the biggest downsides for us was the price. It doesn’t seem too bad at first, but it quickly becomes expensive as your team grows. The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need. It also makes simple decisions—like adding someone new or giving temporary access—feel more complicated than they should be, because there’s always a cost attached. Over time, it starts to feel like you’re paying a premium, even if you’re not using the platform to its full potential. So while the system itself works well, the pricing can feel a bit out of proportion to the value you’re getting day to day. Review Source VR Verified Reviewer Instructional Designer Education Management Used the software for: 1-2 years ### "Flexible, Visual Project Management" February 26, 2026 5.0 Overall, is a powerful and flexible work management platform that excels at project tracking, team collaboration, and workflow automation. It is especially effective for cross-functional teams that need visibility and accountability. While there is a learning curve for advanced customization, once configured properly, it significantly improves organization and transparency across projects. Pros The customizable boards, automation features, and multiple views (Kanban, timeline, calendar, dashboard) allow teams to tailor workflows to their needs. Collaboration is seamless with tagging, file sharing, status updates, and real-time notifications. The automation builder saves time by minimizing repetitive tasks, and its integrations with tools like Slack, Google Drive, and Salesforce improve productivity. Cons Pricing can become expensive as teams grow or require advanced features. Some automations and integrations are available only on higher-tier complex workflows can take time to set up, and performance may slow down if boards have many items. items. Reporting and dashboard capabilities, while useful, may feel limited compared to more robust analytics platforms. Review Source JL Jillian L. CEO Marketing and Advertising Used the software for: 2+ years ### "Small Business gives Monday.com 10/10" April 27, 2026 5.0 I have used for 5 years and recommend it to everyone I know with a small business. It helps our team stay organized and efficient when creating social media content for 25+ businesses. Pros I love how our team can communicate through it and use automations to make us more efficient. The ease of use is so helpful as I invite clients as guests to view their content we create for them. I also feel like you get so much value for your money with and recommend it to a lot of small business owners. Cons I wish it had a scheduling feature for social media so we didn't have to copy and paste our content from over to meta scheduling. I wish also the phone view for docs was better as my clients tend to complain about not being able to read the full column or row. They also complain about the board view from a phone is hard to open up the text box and read everything as well. Review Source DN David N. IT Operations Manager Computer Software Used the software for: 2+ years ### "Really good project management app with automation ability" May 1, 2026 5.0 Overall is a very good project management application. Its feature rich and really good with building workflows and automations. However with all these features, there is a slightly steep learning curve to get everything set up. The app is clean looking and the UI is user friendly. Its convenient that there is a desktop as well as mobile app. There's also a really good list of integrations available from their marketplace. Pros The application is modern looking and pretty easy to navigate and use. Its nice that you can create separate "workspaces" for different teams and/or entire projects. The ability to create sub tasks is convenient and move individual tasks around just drag and drop. Good customization of board layouts, columns, projects, and record color coding. There's a web application as well as a desktop app available. SSO is available for both Entra ID and Google Workspace. Cons You can only create a parent item and then one level subitem under that parent item. Building complex workflows and automations requires significant setup time. App is billed per seat and can get expensive for larger teams. Free tier only allows up to 2 seats and very limited in features/functions. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.