# Page 4 | monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is monday.com the right Project Management solution for you? Explore 6028 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147657/monday-com/reviews --- monday.com 4.6 (6028) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 4 - Reviews of monday.com ## Showing most helpful reviews Showing 76-100 of 6028 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "The Best CRM I Have Used - 'For My Needs'" November 5, 2025 5.0 I have used many CRM's including Monday, many years ago. It wasn't like it is now and I'm quite pleased with the progress. I'd have to say Monday is the best CRM for my needs I have ever used and I won't use anything else moving forward! Pros I love the interface and overall ease of use. It's looks great and well organized out of the box. Yet completely customizable to fit anyones needs from a solo entrepreneur to fortune 500 corporation. Cons Sometimes too many customization options is too much. The new "campaigns" feature for emailing tripped me up for hours! Once customer support instrusted me on how to access the section, all was well. Then the real malfunction occurred. I spent at least four hours with a support rep trying to import a csv with first name, last name and email. Neither of us could import the list completely. Leading the bug to be escalated to the next level of support. It's been two days now and I am sitting on a mailer to 735 of my clients. I may be forced to use another email server which is highly counterproductive. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) ClickUp is awesome! BUT - It's far too non-linear for me. I ended up spending more time trying to figure how and where templates were installed and located. Leading to lots of time spent on non productive tasks. But it holds it's own without a doubt. Review Source sH sanjit H. Freelancer Aviation & Aerospace Used the software for: Less than 6 months ### "Review About monday.com" November 1, 2025 5.0 My overall experience with has been excellent. The platform is very easy to use, and it helps me organize my data entry and client projects efficiently. I like the clean interface, automation features, and collaboration tools. It saves me a lot of time and makes my workflow more productive. Pros "The platform is highly customizable, which means we were able to build workflows tailored specifically to our construction processes, from estimating and pre-construction to active jobsite management and closeout. Whether it's assigning tasks, tracking subcontractors, monitoring materials, or logging daily reports, Monday gives us a clear and visual way to manage everything in one place." Cons "It can be a little hard to navigate, especially since we use for every aspect of our work like clocking in, project management, and calendars." Review Source KB Kyle B. CEO Construction Used the software for: 1-2 years ### "Monday for construction project tracking" April 27, 2026 5.0 My company primarily uses Monday to track construction projects through their lifecycle and capture all of the key information about them. We also maintain boards for other uses to track information that needs to be centralized. Pros I love how customizable is. Between the AI agent, our own experience, and the various plugins / market place, we've been able to build a software tool that really supports our business processes. I also love the easy ability to create charts / graphs. Cons The lack of longitudinal tracking of projects. I wish that there was an easier way to see how a board (or project) changes over time without creating some really complicated system of boards / automations. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing monday.com The networked nature of Monday as well as the automations. Review Source NO Nicole O. Co Owner Construction Used the software for: 1-2 years ### "Married to M.com" April 27, 2026 5.0 It has changed the way we run our business. Everything that we used to do on paper, in a shared drive, or on word documents, is now done with m.com Pros Reliable software that has helped streamline my business. I now run my entire business on m.com and consider myself married to it. Cons It can be a little overwhelming when you first use it. There are so many things you can do with it, and its hard to conceptualize a lot of it. Alternatives considered [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing monday.com M.com had a better price point, and was more visually appealing, and seemed easier to get started with. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello switched from their free plan, and for around the same price as their new paid plan, we could get m.com and it had a lot more functionality. Review Source VR Verified Reviewer Project Manager Entertainment Used the software for: 1-2 years ### "Super Customizable With a Learning Curve" April 11, 2026 4.0 Overall works well for what I need. It’s really customizable, which is great, but it does take some time to get the hang of at first. It can be a bit frustrating when things don’t organize the way I want, since that ends up taking extra time and effort. Pros The UI feels really smooth, and the color coding plus organization makes it super easy to sort out tasks and keep track of who’s doing what on a project. Cons I do wish there were more walkthroughs or built in learning tools for the advanced features. It feels like I’m paying a lot for the software but mostly just using the basics. Review Source SK Suzette K. Hospital Director Veterinary Used the software for: 6-12 months ### "Monday.com is a winner" December 1, 2025 4.0 Overall very positive experience. Much less complicated than some other similar programs and achieves the same goals. Pros is an easy to use and easy to share platform. It is intuitive to use and a great place to store and share list and data. Cons There was really nothing I did not like about . I was introduced to the system when I started a new job and in the past had been using another program. Monday.com was so much easier to use. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Joined a new company and was glad they did not use smartsheets which is a very complicated program Review Source YS Yoad S. VP of Projects Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Powerful and Flexible Platform for Managing Projects and Financial Workflows" April 27, 2026 5.0 Overall, my experience with has been very positive. It helped us bring order to our workflows, improve visibility, and manage both projects and financial processes in a structured way. There was a learning curve at the beginning, but once set up properly, it became a central tool for day-to-day management and decision-making. Pros is very flexible and lets us manage projects, billing, and collections in one place. The dashboards are clear and customizable, giving quick visibility into key data. Automations are easy to set up and help streamline our processes without needing technical skills. Cons The platform can become complex as you scale—especially when managing multiple boards, formulas, and automations. Some advanced features (like reporting and cross-board analysis) are limited or require workarounds. Pricing can also add up quickly as you grow the team and need more advanced capabilities. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing monday.com I chose over alternatives like Asana, ClickUp, and Smartsheet mainly because of its flexibility and ease of use. It allows us to build customized workflows that fit our business (including financial tracking and project management) without needing heavy technical setup. Review Source RK Rob K. Owner and Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great app… but the cost." February 13, 2026 3.0 Monday was great while we used it. The problem is not in the application or ease of use at all, it comes down to the price. Our office switched to a task list in high level that we use for other parts of our business and has the same capability without additional cost. Take this with a grain of salt, we are a smaller business. A larger team and I could see this being very helpful. Maybe add a lower option for small businesses. Pros Monday is clean and organized. It was really great for keeping our whole team on the same page most of the time. Great for things like inventory lists, tasks, lead call-backs, etc. Cons The cost. $60 per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc (I’m sure there are less expensive options) can do. The only thing different was I get a notification on Monday. If you schedule time each day to check a list instead of needing a notification, there are free ways to do all the same things. Review Source PD Patricia D. Manager Business Administration Non-Profit Organization Management Used the software for: Less than 6 months ### "Great CRM for everyone " April 27, 2026 4.0 I love . It's easy to use, and I like that everything can be customized. I can rename my columns and create my own dashboard. It easy to see at first glance what needs to be done, if a project is on track or invoicing clients directly from Monday.com with the QuickBooks link. Pros Easy to use, colorful so it's easy on the eyes and to read. You can create several workspaces and connect them all. I like the templates, but they need to come up with new ones. However, it is such a positive change from Salesforce. Cons You have to learn how to use it through videos. I wish they had customer support. Yes, you have videos for almost every situation, but you have to watch the video, then pause it to try it into . Too many extra steps. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Salesforce is not user-friendly- too clunky. Review Source CB Callum B. Commercial Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Commercial Manager" April 27, 2026 5.0 Overall, my experience with has been very positive. It is a strong platform for bringing structure, visibility, and accountability across different workflows. I found it easy to track priorities, assign ownership, monitor progress, and keep teams aligned in one central place. The dashboards and automation features are particularly useful for reducing manual follow-up and giving a clearer view of what is active, delayed, or completed. Like any platform, it works best when boards are set up cleanly and governed properly, but overall it is a practical and effective tool for improving collaboration and workflow management. Pros What I liked most about is the visibility and structure it gives across workstreams. It makes it easy to see what is active, who owns each task, what the priorities are, and where items are sitting in the workflow. The platform is also intuitive and flexible, which makes it practical for different teams and use cases without becoming overly complicated. Its dashboards, status tracking, and automation features help keep work moving and reduce the need for constant manual follow-up. Cons What I liked least about is that it can become cluttered if boards and workflows are not set up consistently. With too many columns, automations, or duplicated boards, it can be harder to maintain a clean single source of truth. Some of the more advanced reporting and dashboard features also take time to configure properly, so the platform works best when there is clear ownership and governance around how it is used. Review Source KK Kassidy K. CEO and chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software for complex project management " February 13, 2026 5.0 Overall happy. We didn’t use it to its full capabilities, so decided to cancel because the monthly fee wasn’t worth what we used it for. Pros We loved the ability to create different projects and assign people to tasks with due dates. It’s also great to be able to see where people are in the process Cons The setup is somewhat complex and is definitely a learning curve. This is true with most high functioning software though Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing monday.com Cost and experience of our team member who recommended Monday Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Click up wasn’t customizable enough and we also had a team member who recommended Monday Review Source CB Clayton B. Office Manager Furniture Used the software for: 1-2 years ### "Great Platform" April 27, 2026 5.0 Pros Easy to use when collaborating with my team, making it simple to stay organized, communicate clearly, and get work done together efficiently Cons There are too many fields to fill out, which makes entering data feel tedious and slows things down more than it should Review Source CM Clement M. Production Officer Media Production Used the software for: 2+ years ### "Outstanding tool for work collaboration and project management." April 28, 2026 4.0 We switched from our previous vendor to 3 years ago. The software has worked well for us from deployment to implementation. It has ensured real-time visibility across all our operations enhanced automation of complex processes. Pros is an extensive and cloud based project management tool. The software allows us to easily assign tasks to our teams and collaborate in real-time. It also secure documents management and supports video conferencing. The software has customizable templates which can be easily tailored to meed different project management needs. Cons is a great tool. It has a flexible pricing of less than $40 per 5 users and its customer support services are available in 24/7. Honestly, I have nothing against the software. Switched from [Quickbase](https://www.capterra.com/p/157262/QuickBase/) The main reason for switching from Quickbase to is because we needed a product with more flexible pricing and tool whose features could be easily customised. Review Source VR Verified Reviewer Head of Digital Public Relations and Communications Used the software for: 2+ years ### "Amazing automation features, gives you the power to enable your team" April 9, 2026 5.0 Overall pleasant, but the initial misleading did put a slight sour taste in the mouth when it comes to the experience Pros How deep you can take the automation side of the project management. There are an incredible wealth of features and templates to make use of too. Cons How difficult it is to work with the customer support team at monday. At some point we were even mislead with some of the features and information told to us whilst being onboarded Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing monday.com Monday had more features and automation over clickup Review Source JB Jared B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Full features, lower cost, but a lot to learn" April 27, 2026 5.0 Great product, changed how we do business (for the better). I suggest it to all my friends in the industry. Pros Full featured, easier to use than other data base platforms. Was able to get personalized support when needed. Great value. Changed the way we view, report and visualize data. Cons There are a lot of features, so it takes a while so see what you can do with it. There's different products, like CRM, Work management and Service, which both seem to work together and not at the same time. It's hard to explain, but I get lost in trying to wrap my head around them as a unified product. Sometimes I can't get some of the features to work the way I expect, but that's a learning curve that I need to work around. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing monday.com Great nonprofit program. Easier setup and continued use. User friendly layout and interface. Review Source SM Samantha M. Account Executive Sports Used the software for: 1-2 years ### "Easy to Use CRM That Keeps Everything Organized" April 27, 2026 5.0 Overall, I’ve had a really positive experience using . It helps me stay organized and keep track of my accounts, client contacts, outreach, and follow-ups in one place. It makes it much easier to manage my day-to-day sales activity and see where each opportunity stands. Once I got comfortable with the platform, it became a helpful tool for staying on top of everything and making sure nothing slips through the cracks. Pros I use monday CRM to keep track of all my client contacts, accounts, outreach, and sales activity. What I like most is that it’s really easy to see everything in one place without having to dig through a bunch of different tabs or spreadsheets (there are a ton of features). It helps me stay organized, keep track of where each conversation stands, and quickly see what follow-ups I need to prioritize. I also like that it’s pretty intuitive and easy to update, which makes it simple to use day to day. Cons What I like least is that some of the more helpful automations and integrations are paid add-ons. For example, being able to export or connect certain data to Google Sheets would be really useful for reporting, but it can require an additional cost depending on the feature. It’s not a dealbreaker, but it can be frustrating when a feature feels like it should be included as part of the main platform. Review Source DA Deepthi A. IT Engineer Information Technology and Services Used the software for: 6-12 months ### "Powerful tool once you get the hang of it" August 25, 2025 4.0 Overall, has been helpful for our team, especially for keeping everyone on the same page. It’s flexible to work for different teams and types of projects, which is nice. At first, figuring out all the boards, automations, and settings can be a bit confusing. Once you get used to it, though, it really does make collaboration and project tracking easier. Pros I really like how easy it is to see what everyone’s working on at a glance. The boards and timelines make it simple to keep track of projects without constantly checking in with people. I also like that you can customize it for different teams. we’ve set up workflows that actually match how we work.And it connects with tools we already use like Slack and Google Drive, which makes life a lot easier. Cons The main thing I don’t love is that it can get a bit too much when we have a lot of boards and projects going on. Sometimes it feels like there are too many options or settings, and it takes a while to figure out the best way to organize everything. Switched from [Excel Analyzer](https://www.capterra.com/p/170910/ExcelAnalyzer/) It worked okay for small projects, but it was hard to keep everyone on the same page and track progress across multiple teams Review Source MG McKenna G. Marketing Director Food & Beverages Used the software for: 2+ years ### "Adaptable for any project" April 27, 2026 5.0 Overall, it's made my role and my team more organized and efficient. With numerous projects and lots of growth ahead, we needed this platform! A huge win for our company! Pros There is great customer support, with endless options for automations, integrations, and features, it's adaptable for any project! Cons Because there are so many features, it is easy to feel overwhelmed or get lost in the platform. However, the more you use it, the more you learn! Review Source GM Griffin M. Product Design Computer Software Used the software for: 1-2 years ### "Flexible platform for managing CRMs, accounting, and ecommerce" April 27, 2026 5.0 Overall it has been great. Every issue I've had is responded to quickly by customer support. It's pretty straightforward to use (very Excel-esque). They put a lot of effort into platform growth and integrations. They seem like a very forward-thinking company. Pros I've been a user for a couple of years. I have a small business and needed one central place for managing my CRM, accounting data, and ecommerce orders. Monday's universal table design fits all 3 of those needs. They also have awesome apps for automation and templates that you can install from their marketplace. I use the BoostSync for Shopify and BoostSync for Xero apps and basically have my entire workspace connected, synced, and running on it's own for my team. Cons Monday pricing can get expensive quickly after your team starts expanding to 20+ users. But also at that point the platform expenses should be minimal compared to your actual business growth. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira was way too expensive and cluttered Review Source VR Verified Reviewer Head of Engineering Computer Software Used the software for: 6-12 months ### "A good work/collaborative tool" February 23, 2026 4.0 It as always been lovely and positive especially for me, it is easy to navigate and easy to manage tasks, although the pricing can be challenging. But It is a very good service Pros As a frontend developer and a freelancer, I find it very easy to navigate because with my field of works, I do a lot of collaboration with my team or clients and this as made it very easy for me. The automation is also a piece I love so much only if I can master it Cons It is a little bit pricey because most time my team are always small and it is not always easy for us to get hang of the price, also though I still find the basic feature easy to use but some customization and some automation are sometime difficult to get hold of Review Source LW Lynda W. Consultant Government Administration Used the software for: 1-2 years ### "Overall a good useful product" April 28, 2026 4.0 Good and works for the companies needs. Have enjoyed working with the tool and discovering new things to use if for. Pros Very ease to use and tailor to your companies needs. Very good support in setting up and directions of use. Many spreadsheets no longer needed. Automations make like easy and informs the people who need to know. Monthly update feature is invaluable to keep in touch with updates. Cons Company struggles with the cost of the licenses but having free viewers helps. Templates aren't easy to find. Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing monday.com Powerful tool with more features giving us what we needed to transfer from spreadsheets Review Source KV Katie V. HR Generalist Automotive Used the software for: 1-2 years ### "Monday.com is a great starting place." April 24, 2026 4.0 It's just okay. I think we will eventually migrate away from it. It's a good platform, but other platforms can do similar things with additional features. Pros can keep things extremely organized. There are options to have different types of organization, from docs to gantt charts. It's nice to have variation and clear folders. Cons Collaboration is great in theory, but can be a bit challenging to use. I'm not always thrilled with the notification features and can find some of it overbearing. Teams and other platforms do very similar things with additional features. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing monday.com I liked the setup of far better than that of clickup. It's arrangement and automations were more advanced and the interface appeared cleaner. Review Source MR Maysa R. Account Manager Computer Networking Used the software for: 2+ years ### "Powerful and Evolving Platform with Promising AI Features" April 30, 2026 5.0 Overall, my experience with has been very positive. It’s a highly flexible and visual platform that makes it easy to manage projects, automate processes, and collaborate with teams. The interface is intuitive and adaptable to different use cases, which helps both technical and non-technical users get value quickly. While there are still some limitations in more advanced scenarios, the continuous improvements—especially with AI—show that the platform is evolving in the right direction. Pros What I like the most about is the direction they are taking with AI. The platform has been evolving a lot in this area, with AI features embedded directly into workflows, automations, and data handling. This makes it easier to reduce manual work, summarize information, and prioritize tasks more efficiently without needing complex setups. Cons One limitation I’ve noticed is that some features still don’t work well together, especially when it comes to formula columns. For example, formulas can’t be fully used in automations or with mirror columns, which restricts more advanced use cases. Also, while the platform is powerful, certain advanced capabilities and automations can feel limited or require workarounds depending on the complexity of the workflow. Review Source Andre P. General Manager Retail Used the software for: 1-2 years ### "Best app for task and time management " January 5, 2026 5.0 All in all it was great. It helped me organize my day and ensured I wasn’t missing or skipping tasks. Pros I love the ability to create multiple boards for multiple things. I was able to organize different aspects of my work through just one app. It was also great being able to plan my days and help prioritize tasks. Cons It was a little hard to navigate around. Initially setting up my boards were a bit confusing. It would have helped having some kind of templates. Review Source KW Keye W. Chief of Staff Insurance Used the software for: 1-2 years ### "Powerful Work Management Tool with Strong Customization" May 6, 2026 5.0 Overall, has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with other systems, it is becoming a core part of how we manage projects, deadlines, and cross-functional collaboration. With the right setup and ongoing management, it has strong potential to scale with the organization’s needs. Pros The flexibility and customization are standout features. allows us to build workflows that align with our internal processes across operations, accounting, HR, and insurance without forcing a one-size-fits-all structure. The visual dashboards and automation capabilities make it easy to track progress, manage deadlines, and improve overall team visibility. Integration with tools like Outlook and shared inboxes also supports more streamlined communication and task management. Cons There is a learning curve, especially when building more advanced workflows or automations. Without proper setup and governance, boards can become cluttered or inconsistent across teams. Additionally, some features that would enhance reporting and automation are only available in higher-tier plans. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.