# Page 9 | monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is monday.com the right Project Management solution for you? Explore 6028 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147657/monday-com/reviews

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monday.com

4.6 (6028)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 6th, 2026

# Page 9 - Reviews of monday.com

## Showing most helpful reviews

Showing 201-225 of 6028 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kaity M.  
Vice President  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Monday for Business"

April 27, 2026

5.0

For my business it has been a great tool for organization across multiple sectors of our operations.

Pros

Very easy to use and many beneficial features, templates and automations. The new vibe tool has been great for us for order tracking and updates.

Cons

Dont have many cons, its easy to use and when you need help, customer service gets back to you promptly

Review Source

VR

Verified Reviewer  
Marketing  
Computer Software  
Used the software for: 1-2 years

### "Serves its purpose"

April 15, 2026

5.0

Overall a powerful and reliable project management tool that helps keep teams organized and aligned. Great for collaboration and visibility, but cost and complexity can be drawbacks.

Pros

Easy to use with a clean and intuitive interface that makes onboarding simple for new users. Flexible workflows and customizable boards help teams collaborate efficiently across projects.

Cons

Pricing increases quickly as your team grows, which can become a concern for scaling businesses. Some advanced features and automations feel overly complex and take time to learn.

Review Source

CA

Christina A.  
Associate Consultant  
Computer Software  
Used the software for: Less than 6 months

### "From Skeptical & Frustrated to "

April 30, 2026

5.0

It was first a challenge, calling me out for falling behind. I now welcome the reminders, and utilize my work so I don’t accidentally allow something to slip by.

Pros

Once you get the hang of it, it becomes a great tool for productivity and project management. I’ve barely scratched the surface, but I’m grateful for all the free trainings & resources. PS - did you know you can export your board into XLSX?! And import back in?! That changed the game for me regarding large updates.

Cons

That admin can disable the free ai lite that comes with pro. I was really starting to like sidekick and I appreciated the five daily tasks it could do.

Review Source

EB

Erika B.  
Administrative Director  
Individual & Family Services  
Used the software for: 2+ years

### "Impressive Customer Support and Data Organization Features"

April 30, 2026

5.0

I've always been impressed with their customer support as well. I always have the ability to chat with a live support person if needed, and they are always quick to respond and provide helpful details to solve my issues.

Pros

It's so easy to organize large amounts of information and the automations have been able to take off so much manual work from our plates.

Cons

I would love for the Monday Vibe feature to be included in our Enterprise plan. I can see many benefits to adding in AI features but I'm not ready to pay extra on top of our annual rate.

Switched from

[SAM](https://www.capterra.com/p/184282/SAM/)

I was not involved in the product switch.

Review Source

JF

Jess F.  
Marketing  
Insurance  
Used the software for: 1-2 years

### "I love Monday"

April 27, 2026

5.0

My overall experience with has been very positive. It’s easy to use and intuitive, which makes onboarding and daily use seamless. I especially love the new features, particularly the Vibe app, which adds even more flexibility and value. The board automations are a standout feature—they simplify workflows and save time on repetitive tasks. I’ve also found the platform to be reliable, with very few bugs or issues. Overall, monday.com feels like an innovative and constantly evolving product that continues to improve the way teams work.

Pros

Easy to use. Love all the new features, especially the new vibe app. Automation for boards makes things easier. Doesn't seem to have many bugs. Overall Monday is an innovative product

Cons

I'd be keen to have more templates that we can utilise. How we can do multi-team project flows and marketing dashboards

Review Source

BK

Blerta K.  
Language Instructor  
Education Management  
Used the software for: 2+ years

### "It helped to feel less like improvising when managing a language school."

April 27, 2026

5.0

introduced a beat to my operations management at my company that I truly lacked previously. The features are what a small education business requires and the value is reasonable once the team is in fact using it regularly.

Pros

The layout of the visual board felt like clicking straight away. The visualization of all tasks, due dates, and responsibilities of the team made a difference in the way I begin and end each working day.

Cons

There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave. Gave more than anticipated.

Review Source

KR

Karen R.  
HR Specialist  
Consumer Services  
Used the software for: 2+ years

### "HR Specialist"

April 27, 2026

5.0

Overall, has been a helpful tool for organizing onboarding and offboarding tasks and tracking them in one place. It’s easy to use, keeps processes visible, and helps ensure steps aren’t missed. However, it can become a bit cluttered as volume increases, and reporting sometimes requires extra setup to be fully effective.

Pros

I liked because it is easy to use, very visual, and helps keep everything organized in one place. It’s also flexible and makes it simple to track tasks, communicate, and stay on top of deadlines.

Cons

It can get cluttered with too many boards or updates, and reporting isn’t always as strong or flexible as I would like without extra setup.

Review Source

LG

Linoy G.  
Manager  
Education Management  
Used the software for: 6-12 months

### "Powerful and flexible work management platform"

April 29, 2026

5.0

Overall, my experience with has been very positive. It has helped improve organization, visibility, and team collaboration. Once you get past the initial learning curve, it becomes a powerful tool for managing projects and workflows efficiently.

Pros

The platform is intuitive and easy to use, even for non-technical users. I really liked the flexibility to customize boards and workflows according to my needs, as well as the visual clarity that helps keep everything organized. The automation features are also a big plus and save a lot of manual work.

Cons

Some advanced features take time to fully understand and can feel a bit complex at the beginning. In addition, pricing can become relatively high as the team grows and more features are needed.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

More organized. All the information in one place. We won't lose anything. No need to make overly complicated settings.

Review Source

KS

Kavit S.  
Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Good project managent tool"

April 27, 2026

4.0

Overall, I liked it for the features, automations and customer support. It took me time to figure out some of the features but its worth the time spent

Pros

Monday’s flexibility gives a lot of room to make it your own way. I liked the auromations and the support from the customer support as I was implementing it for our group.

Cons

Honestly its the given flexibility which makes it difficult sometimes to do things. I guess that’s the only pro and downside as well.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing monday.com

Overall, it looked better in terms of work management.

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Needed a propwr project management tool like

Review Source

YR

Yossi R.  
monday.com Consultant  
Computer Software  
Used the software for: 2+ years

### "monday.com is your best choice for managing your business workflows and processes"

April 28, 2026

5.0

I love it, and don't even consider replacing it with anything else. It always has new features and they really listen to the users.

Pros

is extremely easy to support, it has great value for money, great customer support. It specializes in automating your business processes and has many features including new internal AI tools which really make a difference.

Cons

Bug resolution works slowly sometimes, and it's difficult to roll up and utilize connected and formula columns. It's emailing need improvement including right to left alignment.

Review Source

EA

Emilee A.  
Event Manager  
Computer Software  
Used the software for: 2+ years

### "Smooth, easy and a pleasure to use"

May 5, 2026

5.0

Smooth, easy and a pleasure to use. I sign up at every company I am at and love how intuative it is. Love the colours and the labeling system.

Pros

I love the visuals and how easy it is to use. It seems like a small thing but the colours and freshness of the pages makes it a pleasure to use and satisfying to complete.

Cons

only thing of late is that we are sellign tickets for an event and i would like to see battery bars for money - so we can see how close we are to our target in a clear visual, it may be somewhere but i havent been able to find it!

Review Source

VR

Verified Reviewer  
Director marketing and communications Student Housing and Dining Srevices  
Marketing and Advertising  
Used the software for: 1-2 years

### "Real talk about how Monday can help your team"

April 20, 2026

4.0

Monday has been a great help to our workflow and project input and tracking. I feel that we are still scratching the surface of everything it can do for us.

Pros

It is a powerful tool. It can handle and grow as your needs grow and there are articles and people to help as you build out.

Cons

Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is currently working but how it should work ideally. software always pushes you to have conversations on how to make things better.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Monday was a better value and was something some of our newer staff were familiar with

Review Source

VR

Verified Reviewer  
Director of project management  
Market Research  
Used the software for: 1-2 years

### "Helpful tool for project management"

August 10, 2025

5.0

Their customer service is very helpful and kind. The product has a ton of features and we plan to continue implementing for all departments!

Pros

There are a lot of features that are helpful for our project management team and the automation options are very helpful.

Cons

There is a bit of a learning curve when implementing internally. We setup our workspaces specific to our organization and found it to be a bit different than the “standard” templates. Once we got a few setup, though, it got easier.

Review Source

CM

Claudio M.  
admin and shareholder  
Real Estate  
Used the software for: 2+ years

### "Monday.com review, business tool"

January 25, 2026

4.0

Pros

we have our whole CRM and business workflows in monday. all our documents and automations. all team members work in it.

Cons

the mobile app is not able to show the boards propertly. not only the phone app but also the tablet version.

Review Source

KF

Krista F.  
Operations Manager  
Real Estate  
Used the software for: 2+ years

### "monday.com is the bomb.com"

April 27, 2026

5.0

My overall experience with is so far so good. I really appreciate this program for everything we need to use it for.

Pros

Easy to navigate, a lot included for the price, always coming out with new things to better the program.

Cons

The thing I like least about is that some things that would be very helpful can't be automated.

Review Source

AR

Abhijit R.  
Program Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Monday -- Make everyday count"

April 27, 2026

5.0

Very good.. It has really helped me to automate workflow while creating informative dashboards. Manual work has been reduced substantially.

Pros

Easy of use and very intuitive platform. Very good automations amd workflows to simplify your work. Nice dashboards and reports

Cons

Cap on the AI credits The tech support should be made readily available. Also rhe response time on the tickets should be reduced

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

is more User friendly and no code platform

Review Source

aM

angelica M.  
VP of Operations  
Automotive  
Used the software for: 6-12 months

### "Such a life Saver "

April 27, 2026

5.0

Absolutely wonderful and so easy. Not needed massive amounts of skills to utilize these programs/set-ups and other integrated apps is wonderful.

Pros

I love the integrated AI app builder. Being able to imagine a setup and have something like the app builder create it for me is such a blessing. Not just in the aspect of time saved, but also money. I no longer need to hire a "freelancer" to do these things for me.

Cons

I don't believe I have came across anything I have disliked so far, other than the integrated apps you can choose from. I believe there should be more details and/or videos on how to utilize them in the app store. However, I understand this is not necessarily a Monday thing. Other than that everything has been super easy to understand and utilize.

Review Source

JK

Javed K.  
Lead professional services  
Information Technology and Services  
Used the software for: 1-2 years

### "\*\*Efficient and Flexible, but Can Be Costly as You Scale\*\*"

April 29, 2026

5.0

Pros

What I liked most about is its user-friendly and highly customizable interface. It makes project management simple by allowing teams to track tasks, deadlines, and collaboration in one place, while still being flexible enough to adapt to different workflows

Cons

What I liked least about is that some advanced features can feel overwhelming at first, and pricing may become expensive as team size grows or when additional features are needed.

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing monday.com

Due to data residency and this was been discussed with monday

Review Source

Kyle D.  
Fleet Operations Engineer  
Real Estate  
Used the software for: 6-12 months

### "Monday to Rescue!"

July 30, 2025

5.0

Overall it’s been a solid tool for managing multiple moving parts. I’ve used it to track fleet repairs, launches, sign production, and onboarding progress, and it’s helped keep things clear and documented. Definitely a good operational dashboard once it’s dialed in.

Pros

The best part of is how visual and customizable it is. I can set up boards in a way that makes sense for my specific workflows, and the automations help cut down on repetitive tasks. It's easy to loop in teammates and keep everything centralized.

Cons

Some of the automation logic can feel limited unless you're on a higher-tier plan. There are also occasional sync or performance lags when boards get too large. Mobile app is decent but lacks some depth.

Review Source

KT

Kelli T.  
Director of Marketing  
Real Estate  
Used the software for: 2+ years

### "Great product! Love using Monday!"

April 27, 2026

5.0

I've been using Monday for 6 years, I'm a super fan and always choose it as my project management tool.

Pros

Monday has been a great way to manage our workload for very little cost. In fact we use the free version for almost all our needs!

Cons

I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing monday.com

Pricing and ease of use were the biggest points for me

Review Source

CN

Caitlin N.  
Administrative Coordinator  
Automotive  
Used the software for: 1-2 years

### "Great Software "

April 22, 2026

4.0

I do love it, i use it daily, i think it’s a great tool and there is endless opportunities with it, and they’re forever coming up with new ways to improve.

Pros

I love that i can make multiple boards, I love that I can schedule everything i need to. I love that everything can live in the same place by making my own work spaces. I love the endless abilities such as adding files, links, sub items and more.

Cons

I did not like the contact support, i found it really hard to actually talk to someone, even though we work with Monday on a daily basis i wish that they could have a team that could meet with the businesses that use their platform to talk about the issues that arise and see if they can find solutions.

Review Source

DP

David P.  
Director  
Entertainment  
Used the software for: 1-2 years

### "Monday.com: A new hope"

February 16, 2026

4.0

Pros

I really enjoy the task portion of . The delegation features are so easy! All you have to do is create a task, assign it to the correct employee, and set a date, and without any issues, it will not only assign the task to your employee and let them know they have the task, but it will remind them automatically. The value for money is astronomical. I have never had to reach out to support for anything, the software is great, and there are no bugs either!

Cons

I think the most difficult thing is keeping your employees accountable to it. The software is great, you just have to actively keep your employees involved.

Review Source

Fathema A.  
Enterprise Digital Account Assistant  
Marketing and Advertising  
Used the software for: 2+ years

### "Boost Your Productivity with Monday.com!"

August 6, 2025

5.0

I've had a great overall experience with . It always helps me work efficiently, and I honestly can't think of a better tool to help keep me so organized with all my projects/tasks.

Pros

It helps keep you organized and stay on top of all tasks/projects to work efficiently. This is a great platform for companies to use as they can collaborate, stay organized, keep track of everything, etc.

Cons

Sometimes it can look a bit overwhelming as Monday boards can get a little overcrowded with assignments piling up, so perhaps if there were more structures/templates/board options to choose from, that could be helpful.

Review Source

EG

Ezequiel G.  
Administrador de empresas  
Insurance  
Used the software for: 2+ years

### "Optimizacion del trabajo de postventa. "

April 27, 2026

5.0

Gracias a Monday todos los procesos de mi equipo de postventa fueron automatizados ahorrando tiempo en la parte operativa.

Pros

La interfax amigable. que puedo tener control sobre los permisos de muchas formas. Que muchos de procesos se pueden automatizar invirtiendo mi tiempo en otras cosas mucho mas importantes.

Cons

Que algunas herramientas en el mercado no cuentan con una integracion nativa. que no tiene una herramienta de llamadas y mensajeria de forma integrada en crm.

Review Source

JB

Jeanette B.  
Development Associate  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The best site to track all your tasks and projects"

November 5, 2025

5.0

Overall, I've had a wonderful experience with . I think it's made a real impact on our small team and has helped us stay on track with our timelines and deadlines.

Pros

I love being able to streamline my tasks across projects, making team collaboration and accountability much easier. I also appreciate their nonprofit package for our team to receive six free "seats" on our account.

Cons

I wish they had an option on the automation feature to set a recurring task to the same time each month (ex: "occurs the second Tuesday of every month").

Review Source

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